Understanding the PostRecession Consumer Presented by Aathira G Krishna
HARVARD BUSINESS REVIEW
Willmott
JULY- AUGUST 2009 By Paul Flatters and Michael
Glimpse of Article “A new thriftiness and desire for simplicity
will combine with pent-up demand to shape buying behavior”
Talks about 8 trends and the effect of
recession on them
Pre recession scenario Consumer behavior - the product of more
than 15 years of uninterrupted prosperity
Despite the occasional slowdown, growth
was an almost permanent feature
Asset values and incomes grew more rapidly
than inflation
From 1995-2005, disposable incomes
increased by a third in US and UK, Denmark by a quarter and slow economies like Japan and Germany by 10%
Effect on consumer behavior More curious about gadgets and technology
Shelling out for enriching (or just fun)
experiences
Inclination towards premium products
They could afford to pay extra for socially
conscious consumption
Analyzing the present recession Recessions are of 2 types
A recent International Monetary Fund
analysis of 122 recessions in 21 developed countries since 1960 found that the typical recession lasted about a year and resulted in a dip in GDP of roughly 2%
Great depression of 1930’s and Japan’s lost
decade.
Authors speak… How to predict consumer behaviour?
How previous downturns have altered
consumer psychology and activity
How this recession compares with previous
ones
The journey consumers have taken to the
present, which will condition their reaction to the recession and shape their trajectory out of it
8 trends Four key trends are being accelerated by
this recession: consumer demand for simplicity, a call for ethical business governance, a desire to economize, and a tendency to flit from one offering to another. Four other important trends are slowing: green consumption, a decline in respect for authority, ethical consumption, and extreme-experience seeking. In the post recession recovery, some trends (such as green consumption) will resume their prerecession course while others (such as experience seeking) will be altered for the long term