Uae Ict Report 2005
This document was uploaded by user and they confirmed that they have the permission to share it. If you are author or own the copyright of this book, please report to us by using this DMCA report form. Report DMCA
Overview
Download & View Uae Ict Report 2005 as PDF for free.
More details
- Words: 2,499
- Pages: 65
0 R E F A C E
)T GIVES ME GREAT PLEASURE TO INTRODUCE THE 5NITED !RAB %MIRATES AND ITS )#4 SECTOR TO THE TELECOM AND BUSINESS COMMUNITIES ACROSS THE GLOBE /VER THE PAST YEARS THE )#4 SECTOR IN THE 5!% HAS DEVELOPED AND GROWN TREMENDOUSLY TO SERVE NOT ONLY THE PEOPLE OF THE 5!% BUT ALSO THOSE IN NEIGHBORING COUNTRIES 4HIS IS DUE TO THE PHENOMENAL PERFORMANCES IN THE lELDS OF INFORMATION TECHNOLOGY AND TELECOM MUNICATIONS THAT 5!% lRMS HAVE BEEN INVITED TO PROVIDE THEIR EXPERTISE IN OTHER COUNTRIES IN THE REGION 0ROUDLY THE 5!% HAS PROVIDED PIONEERING MODELS IN AREAS OF TELECOMMUNICATION SERVICES E#OMMERCE E'OVERNMENT INFORMATION TECHNOLOGY AND RELATED lELDS IN THE REGION 4HIS REPORT HIGHLIGHTS JUST A FEW OF THE SUCCESS STORIES OF HOW THE 5!% HAS LEVERAGED )#4 IN THESE lELDS 4HE GOAL OF THE 5!% IS NOT MERELY TO BRIDGE THE INFORMATION GAP BUT TO TAKE THE )#4 SECTOR TO THE NEXT LEVEL OF SUCCESS 7ITH A LOOK TO THE IMMEDIATE FUTURE THE 5!% IS ENTERING AN EXCITING NEW PHASE #OMPETITION IS BEING INTRODUCED IN THE TELECOM SECTOR AND A SECOND FULL SERVICE OP ERATOR IS PREPARING TO ENTER THE MARKET !T THE INTERNATIONAL LEVEL THE 5!% IS HEAVILY INVOLVED IN &REE 4RADE !GREEMENT NEGOTIATIONS WITH SEVERAL IMPORTANT COUNTRIES !S WE FACE THE RAPIDLY CHANGING SOPHISTICATED DIGITAL AGE THE 5!% IS PREPARED FOR AND COMMITTED TO MAINTAINING ITS LEADING EDGE TOWARD THE CONTINUED STATE OF THE ART DEVELOPMENT WITHIN THE 5!% AND BEYOND ITS BORDERS
3ULTAN "IN 3AEED !L -ANSOORI -INISTER OF #OMMUNICATIONS #HAIRMAN OF THE 3UPREME #OMMITTEE FOR THE 3UPERVISION OF THE 4ELECOMMUNICATIONS 3ECTOR 5NITED !RAB %MIRATES
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
) "!3)# #/5.429 $!4!
4HE 5!% IS SITUATED IN THE HEART OF THE !RABIAN 'ULF BORDERED FROM THE NORTH AND NORTHWEST BY THE !RABIAN 'ULF FROM THE WEST BY 1ATAR AND THE +INGDOM OF 3AUDI !RABIA FROM THE SOUTH BY THE 3ULTANATE OF /MAN AND THE +INGDOM OF 3AUDI !RA BIA AND FROM THE EAST BY THE !RABIAN 'ULF AND 3ULTANATE OF /MAN 4HE COASTLINE OVERLOOKING THE SOUTHERN COASTS OF THE !RABIAN 'ULF EXTENDS OVER KM FROM THE 1ATAR PENINSULA TO THE WEST UP TO THE (EAD OF -ASENDEM TO THE EAST WHERE THE EMIRATES OF !BU $HABI $UBAI 3HARJAH !JMAN 5MM !L 1AIWAIN AND 2AS !L +HAIMAH ARE SITUATED 4HE COASTLINE OF A SEVENTH EMIRATE !L &UJAIRAH EXTENDS ALONG THE COAST OF /MAN FOR KM 4HE 5!% OCCUPIES THE AREA BETWEEN ² AND ² . AND ² AND ² % " #LIMATE 4HE 5!% LIES IN THE ARID TROPICAL ZONE EXTENDING ACROSS !SIA AND .ORTH !FRICA #LIMATIC CONDITIONS IN THIS AREA ARE STRONGLY INmUENCED BY THE )NDIAN /CEAN 4HE 5!% BORDERS BOTH THE !RABIAN 'ULF AND THE 'ULF OF /MAN WHICH EXPLAINS WHY HIGH TEMPERATURES IN THE SUMMER ARE ALWAYS ACCOMPANIED BY HIGH HUMIDITY ALONG THE COASTAL REGIONS .OTICEABLE VARIATIONS IN CLIMATE ARE EXPERIENCED BETWEEN THE COASTAL REGIONS THE DESERTS OF THE INTERIOR REGION THAT DOMINATE MOST OF THE COUN TRY AND THE MOUNTAINOUS REGIONS 3IMILAR TO OTHER COUNTRIES ALONG THE TROPICAL ZONE THE 5!% EXPERIENCES LITTLE RAINFALL IN SOME GEOGRAPHICAL LOCATIONS AND AN ABUNDANCE IN OTHERS SUCH AS THE EMIRATES OF &UJAIRAH AND 2AS !L +HAIMAH DUE TO THEIR PROXIMITY TO MOUNTAINS 4HE AMOUNT OF RAINFALL mUCTUATES FROM YEAR TO YEAR AS IT DOES REGION TO REGION
,8$(%$6,&&28175<'$7$
! 'EOGRAPHY
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
# (ISTORY )N !UGUST 3HEIKH :AYED BIN 3ULTAN !L .AHYAN BECAME THE RULER OF !BU $HABI 5NDER HIS RULE !BU $HABI WAS TRANSFORMED WITH THE CONSIDERABLE INCOME FROM THE PETROLEUM INDUSTRY AND THE ALLOCATION OF PUBLIC WORKS AND THE PROVISION OF WEL FARE SERVICES WAS ESTABLISHED )N THE SAME YEAR PETROLEUM WAS DISCOVERED IN $UBAI WHICH ALSO LED TO RAPID DEVELOPMENT
,8$(%$6,&&28175<'$7$
)N *ANUARY THE 5NITED +INGDOM ANNOUNCED ITS INTENTION OF WITHDRAWING ITS "RITISH MILITARY FORCES FROM THE AREA AND IN *ULY SIX OF THE EMIRATES !BU $HABI $UBAI 3HARJAH 5MM !L 1AIWAIN !JMAN AND !L &UJAIRAH HAD AGREED ON A FEDERAL CONSTITUTION FOR ACHIEVING INDEPENDENCE AS THE 5NITED !RAB %MIRATES 5!% 4HE 5!% ESTABLISHED ITS INDEPENDENCE ON $ECEMBER 4HE REMAINING SHEIKH DOM 2AS !L +HAIMAH JOINED THE 5!% IN &EBRUARY !S AN INDEPENDENT COUNTRY 3HEIKH :AYED TOOK OFlCE AS THE lRST 0RESIDENT OF THE 5!% /N $ECEMBER THE 5!% BECAME THE EIGHTEENTH MEMBER OF THE ,EAGUE OF !RAB 3TATES AND ON $ECEMBER IT BECAME THE ND MEMBER OF THE 5NITED .ATIONS )N -AY THE 5!% BECAME THE FOUNDING MEMBER OF THE 'ULF #OOPERATION #OUNCIL '## 4HE '## AIMS TO ACHIEVE GREATER POLITICAL AND ECONOMIC INTEGRATION BETWEEN 'ULF COUNTRIES $ 'OVERNMENT 4HE 5!% IS A CONSTITUTIONAL FEDERATION OF SEVEN EMIRATES !BU $HABI $UBAI 3HARJAH !JMAN 5MM !L 1AIWAIN 2AS !L +HAIMAH AND !L &UJAIRAH 3HEIKH +HALIFA BIN :AYED !L .AHYAN WAS ELECTED AS 0RESIDENT ON RD .OVEMBER FOLLOWING THE DEATH OF 3HEIKH :AYED BIN 3ULTAN !L .AHYAN WHO HELD THE POST FROM $ECEMBER WHEN
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
)) )#4 2%'5,!4/29 &2!-%7/2+
4HE 5!% TELECOM MARKET IS CONSIDERED ONE OF THE MOST DEVELOPED SECTORS IN THE COUNTRY AND IS ON PAR WITH THE MOST ADVANCED TELECOM SECTORS IN THE INTERNATIONAL ARENA 4HIS ALL HAPPENED BECAUSE THE 5!% GOVERNMENT PROVIDED THE RIGHT ENVIRON MENT FOR THE DEVELOPMENT OF THE TELECOM SECTOR IN THE 5!% 4HE &EDERAL ,AW BY $ECREE .O OF CALLS FOR TELECOM REFORM AND LIBERALIZATION )N -AY THE 5!% 4ELECOMMUNICATION 3UPREME #OMMITTEE THE ENTITY EMPOW ERED BY THE 5!% GOVERNMENT TO OVERSEE THE TELECOMMUNICATION SECTOR ISSUED A DECISION AWARDING A SECOND LICENSE TO A NEW TELECOMMUNICATION COMPANY FOR THE PROVISION OF TELECOM SERVICES IN THE 5!% 4HE NEW LICENSE ENTITLES THE NEW COMPANY TO BE A FULL SERVICE PROVIDER OF TELECOM SERVICES IN THE 5!% A lRST STEP TOWARDS FULL MARKET LIBERALIZATION 4HE 5!% 4ELECOMMUNICATIONS 2EGULATORY !UTHORITY 42! IN CONSULTATION WITH THE 3UPREME #OMMITTEE IS WORKING TO DEVELOP THE TELECOM SECTOR AND IS IN THE PROCESS OF ESTABLISHING POLICIES TO ENHANCE COMPETITION AND TO ENCOURAGE NEW TECHNOLO GIES PRODUCTS AND SERVICES
,,,&75(*8/$725<)5$0(:25.
&OR THE LAST YEARS THE PUBLIC TELECOMMUNICATION SERVICES IN THE 5!% HAVE BEEN PROVIDED UNDER MONOPOLY CONDITIONS BY THE %MIRATES 4ELECOMMUNICATIONS #ORPO RATION %TISALAT A COMPANY OF WHICH THE 5!% GOVERNMENT OWNS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
))) )#4 ).&2!3425#452%
4HE )#4 INFRASTRUCTURE IN THE 5!% IS CLEARLY POSITIONED AS ONE OF THE TOP GLOBAL PER FORMERS IN TERMS OF TELEDENSITY AND )NTERNET DISSEMINATION IN ADDITION TO ADVANCED SATELLITE AND CABLE SERVICES 4HE 5!% IS RANKED THE RD IN THE WORLD AND IS THE HIGH EST RATED !RAB COUNTRY IN THE 7ORLD %CONOMIC &ORUMS 'LOBAL )NFORMATION 4ECHNOL OGY 2EPORT OVERTAKING +OREA )TALY AND "ELGIUM 4HESE RANKINGS ARE BASED ON THE .ETWORKED 2EADINESS )NDEX .2) WHICH IS THE MEASURE OF THE DEGREE OF PREPARA TION OF A NATION OR COMMUNITY TO PARTICIPATE IN AND BENElT FROM )#4 DEVELOPMENTS %TISALAT REGARDED AS ONE OF THE MOST ADVANCED TELECOMMUNICATIONS COMPANIES IN THE REGION HAS BEEN DEVELOPING THE TELECOMMUNICATIONS INFRASTRUCTURE IN THE 5!% FOR THE LAST YEARS 4HE LAUNCH OF THE 5!% 4ELECOMMUNICATIONS 2EGULATORY !UTHOR ITY 42! AND THE ANNOUNCEMENT OF A SECOND OPERATOR TO ENTER THE 5!% MARKET BY WILL HELP FURTHER DEVELOPMENT OF THE )#4 SECTOR AND WILL HELP SUSTAIN ITS ALREADY STRONG INFRASTRUCTURE AND SERVICES !NOTHER )#4 INFRASTRUCTURE STRATEGY LIES WITH THE 4HURAYA 3ATELLITE 4ELECOMMUNICA TIONS #OMPANY THAT PROVIDES SERVICES TO MORE THAN SUBSCRIBERS IN THREE CONTINENTS )T IS A PROJECT INITIATED BY %TISALAT AND IS BASED IN !BU $HABI WHICH IS THE CAPITAL CITY OF THE 5!% $UBAI )NTERNET #ITY ANOTHER SUCCESS STORY IN THE 5!% HAS POSITIONED ITSELF AS THE MOST SUCCESSFUL BUSINESS MODEL IN THE -IDDLE %AST TO ATTRACT FOREIGN )#4 COMPANIES AND CONTINUES TO DEVELOP INTO A GIANT )#4 COMMUNITY 4HE TELECOM SECTOR IN THE 5!% WILL WITNESS A TURNING POINT IN THE YEAR AS THE NEW TELECOM COMPANY TO BE AWARDED AS THE SECOND LICENSEE LAUNCHES ITS OPERA
,,,,&7,1)5$6758&785(
! 4HE 5!%S CAPABILITIES FOR )#4 INFRASTRUCTURE
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
%TISALAT WAS AMONG THE lRST OPERATORS IN THE REGION TO JOIN THE '3- ASSOCIATION IN WHICH WAS IN A mEDGLING STATE IN %UROPE AT THE TIME *OINING THIS ASSOCIATION EARLY ALLOWED %TISALAT TO EASILY LINK ITS CUSTOMERS WITH ALL OTHER OPERATORS OFFERING THE '3- SERVICE #USTOMERS COULD ROAM WITH THEIR SAME NUMBER AND MOBILE PHONE TO ANY OTHER '3- OPERATORS SERVICE AREA THAT %TISALAT HAD AN AGREEMENT WITH 4HIS PROVIDED A MAJOR BOOST FOR BUSINESS AS MOBILE USERS BEGAN TO GAIN THE NEED AND GRASPED THE VALUE OF ALWAYS BEING IN TOUCH %TISALAT HAS A HISTORY OF LAUNCHING SERVICES AND TECHNOLOGY UPGRADES AT FREQUENT IN TERVALS #USTOMERS HAVE HAD THE BENElT OF USING --3 '023 )NTERNATIONAL ROAMING %7!0 AS WELL AS A HOST OF OTHER VALUE ADDED SERVICES THAT ARE AIMED AT MAKING THE CUSTOMERS MOBILE EXPERIENCE THE MOST BENElCIAL POSSIBLE %TISALATS VALUE ADDED SERVICES FOR MOBILE USERS ARE INNOVATIVE AND CONVENIENT AND ENSURE THAT USERS RECEIVE THE FEATURES AND SERVICE THAT ARE MOST BENElCIAL TO THEM 3OME OF THE PROMINENT EXAMPLES OF VALUE ADDED SERVICES THAT HAVE RECENTLY BEEN LAUNCHED BY %TISALAT ARE @4ARJIM AN 3-3 BASED TRANSLATION SERVICE THAT ALLOWS THE USER TO OBTAIN WORD OR PHRASE TRANSLATIONS BETWEEN %NGLISH AND !RABIC AND @.AJM A PACKAGED POST PAID MOBILE SERVICE THAT ALLOWS THE USER TO PREDETERMINE CALLING MINUTES AND NUMBERS OF 3-3 4HIS IS %TISALATS LATEST OFFERING AND HELPS TO BUDGET MOBILE PHONE USAGE 4HE CONTENT SERVICES OF %TISALAT HAVE SEEN A LARGE NUMBER OF USERS WHO USE IT FOR ENTERTAINMENT LIKE MOBILE RINGTONES AND WALLPAPERS AND MORE SERIOUS USES LIKE RECEIVING BREAKING NEWS AND STOCK PRICES ! )NTERNATIONAL SERVICES %TISALAT HAS DIRECT DIALING AGREEMENTS WITH OVER COUNTRIES AND CUSTOMERS CAN MAKE INTERNATIONAL CALLS AT COMPETITIVE RATES -OBILE USERS APART FROM DIALING
,,,,&7,1)5$6758&785(
! -OBILE SERVICES HIGHLIGHTS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
INTERNATIONAL DIRECT TO ALL COUNTRIES THAT %TISALAT HAS DIRECT DIALING AGREEMENTS WITH CAN ALSO ROAM WITH THEIR %TISALAT MOBILE %TISALAT HAS RECIPROCAL ROAMING AGREEMENTS WITH MORE THAN OPERATORS IN COUNTRIES ! %TISALAT #ONTACT #ENTER
,,,,&7,1)5$6758&785(
%TISALATS STATE OF THE ART CONTACT CENTER WAS ESTABLISHED IN $ECEMBER TO HANDLE ALL OF THE CORPORATIONS NON FACE TO FACE CUSTOMER INTERACTIONS BOTH WITHIN THE 5!% AND INTERNATIONALLY )T PROVIDES AROUND THE CLOCK CUSTOMER CONTACT HAN DLING SERVICES OVER MULTIPLE COMMUNICATION MEDIAS VOICE FAX AND )NTERNET !T THE END OF THE TOTAL NUMBER OF CALLS WAS REPORTED TO BE MILLION OVER MONTHS ! RANGE OF OUTSIDE CLIENTS ALSO NOW BENElT FROM THE CONTACT CENTERS PORTFOLIO OF PREMIUM SERVICES 3-3 MANAGEMENT SYSTEM FOR "ULK 3-3 AS WELL AS THE 9ELLOW 0AGES SERVICES " 4ELEPHONE NETWORK HIGHLIGHTS " &IXED NETWORKS %TISALAT HAS A MODERN AND WELL CONNECTED lXED NETWORK THAT IS MAINTAINED AND UPGRADED TO ENSURE THAT THE LATEST TECHNOLOGY IS AVAILABLE TO ALL CUSTOMERS 7ITH OVER MILLION CUSTOMERS ON THE lXED NETWORK %TISALAT HAS ENSURED THAT THE SERVICE IS AVAILABLE IN EVEN THE MOST REMOTE AREAS OF THE 5!% 3OME OF THE RECENT DEVELOPMENTS IN THIS AREA AWAITING COMMERCIAL LAUNCH ARE THE OPTION OF SENDING SHORT MESSAGES BETWEEN THE lXED NETWORK AND PLACING VIDEO CALLS &IXED NETWORKS ARE ALSO USED BY A LARGE PERCENTAGE OF PEOPLE TO ACCESS $IAL 5P )NTERNET ACCOUNTS %TISALAT PROUDLY DEMONSTRATES THE CAPACITY OF ITS NETWORK AND THE POSSIBILITIES OF VOICE AND DATA OVER THE SAME PHONE LINE " -OBILE NETWORKS %TISALAT HAS UPGRADED ALL ITS '3- CUSTOMERS TO THE ' PLATFORM FROM ' WHICH IS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
4HE NUMBER OF BROADBAND SUBSCRIBERS USING A DIGITAL SUBSCRIBER LINE $3, WITH %TI SALAT HAS GROWN FROM SUBSCRIBERS IN TO SUBSCRIBERS IN -ORE THAN 0#S ARE REPORTED TO BE INSTALLED IN THE 5!% WITH A PENETRATION OF %TISALATS E#OMPANY A BUSINESS UNIT CREATED IN *UNE IS A ONE STOP SHOPPING OFFERING OF INFORMATION AND COMMUNICATIONS TECHNOLOGY SOLUTIONS FOR CORPORATE AND RETAIL CUSTOMERS E#OMPANY IS THE mAGSHIP )NTERNET BUSINESS OPERATIONS AND WAS THE DRIVE OF MORE )NTERNET USERS IN THE 5!% E#OMPANY OFFERS END TO END CUS TOMER FOCUSED SERVICES # %TISALAT E#OMPANY SOLUTIONS
,,,,&7,1)5$6758&785(
4HE FOLLOWING IS A LIST OF SOLUTIONS OFFERED BY %TISALAT E#OMPANY s E"USINESS SOLUTIONS OFFERS BUSINESSES GOVERNMENTS AND CONSUMERS A COST EFFEC TIVE SECURE AND CONVENIENT METHOD OF CONDUCTING ONLINE TRANSACTIONS s %TISALAT OWNS AND RUNS #OMTRUST #ERTIlCATION !UTHORITY THAT WAS APPROVED BY THE 5!% #ABINET OF -INISTERS AS THE #ERTIlCATION !UTHORITY #! FOR THE 5!% )T PROVIDES 0+) BASED SOLUTIONS TO SERVE THE SECURITY REQUIREMENTS OF ENTERPRISES IN THE -IDDLE %AST REGION s E#ONSULTING FOCUSES ON ADDRESSING THE HIGHLY COMPLEX AND DIVERSE E"USINESS OUTSOURCING REQUIREMENTS OF ENTERPRISE CUSTOMERS AS WELL AS GOVERNMENTS ACROSS 3OUTH !SIA THE -IDDLE %AST AND .ORTH !FRICA REGIONS BY PROVIDING DESIGN INTEGRA TION DEPLOYMENT AND MANAGEMENT SERVICES FOR )NTERNET BASED SOLUTIONS ENSURING OPTIMUM PERFORMANCE AIRTIGHT SECURITY COST EFFECTIVENESS AND RAPID DELIVERY OF PROJECT OBJECTIVES s E(OSTING IS A ONE STOP SHOPPING PARTNER FOR THE HOSTING OF E"USINESS APPLICATIONS ON THE )NTERNET 7ITH A COMPREHENSIVE RANGE OF E(OSTING PACKAGES AND SERVICES E#OMPANY PROVIDES THE MOST RELIABLE SECURE AND AFFORDABLE SOLUTIONS AVAILABLE IN
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
THE -IDDLE %AST MARKET TODAY s E0AYMENT IS AN ONLINE PAYMENT SERVICE THAT ENABLES MERCHANTS AND E#OMMERCE ENABLED ORGANIZATIONS TO INITIATE AUTHORIZATION AND SETTLEMENT BY THEIR ACQUIRING BANK FOR ONLINE TRANSACTIONS AS WELL AS TO PERFORM ADJUSTMENTS SUCH AS REVERSALS AND CREDITS ON PREVIOUS REQUESTS
s E3ECURITY PROVIDES INCREMENTAL PROTECTION TO AN ORGANIZATIONS )4 INFRASTRUCTURE AND HELP TO MITIGATE RISKS 4HE E3ECURITY OFFERINGS COMBINE THE mEXIBILITY OF CUS TOMIZED SECURITY IMPLEMENTATIONS WITH THE STRENGTH OF TOTALLY OUTSOURCED SECURITY MANAGEMENT AND CAN ADDRESS THE REQUIREMENTS OF A DIVERSE USER BASE s 3TREAMING 3ERVICE IS A COMPREHENSIVE SERVICE THAT ENABLES CONTENT PROVIDERS AND COMPANIES TO DRIVE TRAFlC TO THEIR WEB SITES BY ENRICHING THE END USER EXPERIENCE THROUGH DELIVERING NEWS MUSIC AND VIDEO CLIPS s 7EB (OSTING 3ERVICE IS A WORLD CLASS SERVICE THAT HELPS SMALL AND LARGE BUSINESSES GAIN A FOOTHOLD ON THE )NTERNET # )NTERNET "ACKBONE AND SUPPORTING NETWORKS 4HE %MIRATES )NTERNET %XCHANGE %-)8 IS ONE OF %TISALATS BUSINESS UNITS WITH AN EMPOWERMENT TO CONTINUALLY EXPAND INTERNATIONAL ONLINE ACCESS IN ORDER TO SUP PORT GROWING DEMANDS FROM ITS CUSTOMERS "Y THE END OF THE .ET %XCHANGE HAD INCREASED ITS AVAILABLE CAPACITY TO GIGABYTES OF )NTERNET BANDWIDTH ON INTERNATIONAL SUBMARINE CABLES SUCH AS 3%! -% 7% AND &,!' %-)8 ALSO HAS AN EXTENSIVE NETWORK OF 0RIVATE 0EERING 0ARTNERS 000
,,,,&7,1)5$6758&785(
s E2ETAILING IS A 1UICK3HOP SOLUTION THAT CAN ESTABLISH AN ELECTRONIC STOREFRONT TO SELL PRODUCTS AND SERVICES ONLINE 4HE CUSTOMERS WOULD HAVE ACCESS TO THIS STOREFRONT HOURS A DAY DAYS A WEEK
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
$ 4HURAYA 3ATELLITE 4ELECOMMUNICATIONS #OMPANY 4HURAYA 3ATELLITE 4ELECOMMUNICATIONS #OMPANY IS ONE OF THE MOST ACKNOWLEDGED SUCCESS STORIES OF THE 5!% 4HE 4HURAYA PROJECT WAS INITIATED BY THE %MIRATES 4ELECOMMUNICATIONS #ORPORATION %TISALAT )TS NAME WAS DERIVED FROM THE 4AURUS CONSTELLATION STAR CLUSTER AND WAS ESTABLISHED IN !PRIL AS A PRIVATE JOINT STOCK COMPANY )T WAS LAUNCHED ON /CTOBER AND COMMENCED ITS COMMERCIAL SERVICE IN *ULY
,,,,&7,1)5$6758&785(
4HURAYA WAS ESTABLISHED TO MEET A DEMAND FOR WIRELESS COVERAGE FOR MOBILE TELE COMMUNICATIONS )TS MISSION WAS TO PROVIDE UNINTERRUPTED TELECOMMUNICATION SERVICES TO A VAST REGION INHABITED BY BILLION PEOPLE IN MORE THAN COUNTRIES THAT INCLUDED %UROPE .ORTH AND #ENTRAL !FRICA AND A LARGE PORTION OF 3OUTHERN !FRICA THE -IDDLE %AST AND #ENTRAL AND 3OUTH !SIA 4HURAYA HAS TWO SATELLITES CURRENTLY IN ORBIT AND A THIRD BEING PLANNED FOR LAUNCH 4HE 4HURAYA SATELLITE WAS LAUNCHED ON /CTOBER )T WAS ON BOARD A 3EA ,AUNCH :ENIT 3, ROCKET LAUNCHED FROM THE EQUATOR IN THE MIDDLE OF THE 0ACIlC /CEAN )T WAS THE HEAVIEST COMMERCIAL PAYLOAD EVER LAUNCHED AND THE lRST COM MERCIAL SATELLITE TO EMPLOY DIGITAL BEAM FORMING 4HURAYAS COMMERCIAL SERVICES BEGAN IN A GRADUAL ROLL OUT IN A NUMBER OF COUNTRIES IN 4HURAYAS SECOND SATEL LITE 4HURAYA WAS LAUNCHED ON *UNE AND A THIRD SATELLITE IS BEING BUILT BY "OEING 3ATELLITE 3YSTEMS TO EXPAND THE SYSTEM CAPACITY 4HURAYA IS A TURNKEY PROJECT BUILT BY "OEING 3ATELLITE 3YSTEMS ESTIMATED AT A COST OF 53 BILLION $ESIGNED FOR A YEAR LIFESPAN THE 4HURAYA SATELLITE IS POSITIONED IN 'EOSYNCHRONOUS /RBIT KM MILES ABOVE THE %ARTH AT DEGREES %AST ,ONGITUDE AND INCLINED AT DEGREES 4HE CONTRACT INCLUDED THE MANUFACTURING OF THE TWO HIGH POWER GEOSYNCHRONOUS SATELLITES THE LAUNCH OF THE lRST SATELLITE THE MANUFACTURE AND INSTALLATION OF THE GROUND NETWORK EQUIPMENT THE MANUFACTURING OF NEARLY A QUARTER OF A MILLION MOBILE HANDSETS AND INSURANCE FOR THE PROJECT
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
4HURAYAS SATELLITES HAVE BEEN SPECIALLY DESIGNED TO ACHIEVE NETWORK CAPACITIES OF APPROXIMATELY TELEPHONE CHANNELS 4HURAYAS HANDHELD MOBILE TERMINALS ARE COMPARABLE TO '3- HANDSETS IN TERMS OF SIZE AND APPEARANCE AS WELL AS IN VOICE QUALITY 4HE 0RIMARY 'ATEWAY IN THE 5!% IS LOCATED IN THE EMIRATE OF 3HARJAH AND SERVES THE ENTIRE 4HURAYA COVERAGE AREA 0LANS ARE UNDERWAY TO ESTABLISH ADDITIONAL NATIONAL GATEWAYS AT OTHER LOCATIONS AS DEMAND INCREASES 4HURAYA CURRENTLY OFFERS A BLANKET TO BLANKET COVERAGE TO ITS CUSTOMER BASE IN MORE THAN COUNTRIES 4HURAYAS SERVICES EXTEND BEYOND BOUNDARIES OF TERRESTRIAL NETWORKS AND REACH REMOTE AREAS NOT ACCESSIBLE BY CONVENTIONAL MODES OF MO BILE TELECOMMUNICATIONS "Y *UNE 4HURAYAS CUSTOMER BASE REACHED SUBSCRIBERS 4HURAYA INTEGRATES SATELLITE '3- AND '03 ALL IN ONE HANDSET %ACH HANDSET OF FERS VOICE DATA FACSIMILE MESSAGING AND LOCATION DETERMINATION '03 4HURAYAS DUAL SERVICE ENABLES THE USER TO USE '3- SERVICES ANY TIME IN LOCAL NETWORKS YET AUTOMATICALLY SWITCHES TO SATELLITE MODE WHENEVER OUT OF LOCAL TERRESTRIAL COVER AGE 4HURAYA SERVICE IS MADE AVAILABLE THROUGH LOCAL TELECOM OPERATORS AND AS A FACILITATOR OF ADVANCED TECHNOLOGIES 4HURAYA AIMS TO CONTINUE TO CONTRIBUTE TO THE DEVELOPMENT OF THE TELECOMMUNICATION INFRASTRUCTURE 4HE #OMPANY KICK STARTED ITS COMMERCIAL OFFERINGS WITH MOBILE SERVICE PROVIDING ADVANCED VOICE DATA FAX MESSAGING AND '03 SERVICES THROUGH A mEXIBLE DUAL MODE HANDHELD TERMINAL (OWEVER THE EARLY SUCCESS OF ITS MOBILE OPTION HAS MADE IT DYNAMICALLY EVOLVE INTO MULTIPLE SERVICES AND APPLICATIONS TO MEET THE NEEDS OF
,,,,&7,1)5$6758&785(
4HURAYAS SYSTEM HAS BEEN ADAPTED FOR EFlCIENT OPERATION IN BOTH SATELLITE AND '3ENVIRONMENTS )T PROVIDES HIGH mEXIBILITY IN MANAGING NETWORK RESOURCES THROUGH A REPROGRAMMABLE SATELLITE PAYLOAD WHICH SUPPORTS MODIlCATIONS TO THE SYSTEMS COVERAGE AREA EVEN IN THE POST LAUNCH PERIOD AND OPTIMIZES PERFORMANCE OVER HIGH DEMAND AREAS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
!CCORDING TO THE HUMAN RESOURCES REPORT OF PREPARED AT THE 2ESEARCH #ENTER OF (UMAN 2ESOURCES $EVELOPMENT %MPLOYMENT !UTHORITY THE 5!% POPULATION GROWTH IS ONE OF THE HIGHEST INTERNATIONAL GROWTH RATES REPORTED 4HIS IS DUE TO THE CONTINUOUS EMIGRATION mOW THE DEMOGRAPHIC CHANGES RESULTING FROM THE DEVELOP MENT OF HEALTH ENVIRONMENTAL AND EDUCATIONAL CARE SYSTEMS AND THE INCREASING PER CAPITA INCOME !T THE END OF THE 5!% POPULATION WAS REPORTED TO BE APPROXI MATELY MILLION WITH THE MAJORITY BEING EXPATRIATES 4HE HUMAN RESOURCES DEVELOPMENT IS ONE OF THE MOST IMPORTANT PRIORITIES FOR THE 5!% IN AN EFFORT TO FACE THE GREAT CHALLENGES THAT HAVE BEEN CAUSED BY THE GLOBAL IZATION MOVEMENT AND INTERNATIONAL TRENDS AND DEVELOPMENTS %DUCATION IN ALL FORMS IS THE BACKBONE OF THE HUMAN RESOURCES DEVELOPMENT EFFORTS !CCORDINGLY THE 5!% HAS PAID SPECIAL ATTENTION TO ITS EDUCATIONAL SYSTEM TO ENSURE IT IS PLACED AT THE TOP OF DEVELOPMENTAL PRIORITIES AMONG THESE PRIORITIES ARE s #LOSE ATTENTION WAS PAID TO THE QUALITY OF EDUCATION AND ITS ECONOMIES SUITABILITY AND REmECTIONS ON THE PERSON THE INSTITUTIONS AND ON SOCIETY s 4HE 5!% BROADENED ITS BASE OF SOCIETAL PARTICIPATION IN EDUCATIONAL AFFAIRS TO INCLUDE THE CIVIL SOCIETY AND PRIVATE SECTOR INSTITUTIONS AS WELL AS PUBLIC SECTOR INSTITUTIONS !S A RESULT THE ROLE OF NON GOVERNMENTAL BODIES AND INSTITUTIONS HAS INCREASED IN PLANNING lNANCING AND EXECUTION OF EDUCATIONAL INSTITUTIONS s 4HE MODERN INFORMATION AND COMMUNICATIONS TECHNOLOGY IS INVESTED IN THE DIFFER ENT STAGES AND DIFFERENT TYPES OF EDUCATION IN AN EFFORT TO SUPPORT A GENERAL DIREC TION TOWARDS THE KNOWLEDGE OF THE ECONOMY AND THE KNOWLEDGE OF THE SOCIETY 4HE MOST IMPORTANT EFFECTS OF THESE ACHIEVEMENTS ARE AS FOLLOWS s 4HE ENCOURAGEMENT TOWARDS THE EDUCATIONAL EQUALITY BY WAY OF ADVANCED INTERNA
,9,&7&$3$&,7<%8,/',1*
)6 )#4 #!0!#)49 "5),$).'
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
TIONAL EXPERIENCES RENOVATIONS AND MODELS s 4HE EXPANSION OF COGNITIVE HORIZONS AND THE MULTIPLICITY OF KNOWLEDGE SOURCES AS WELL AS THE TECHNIQUES USED TO ACQUIRE THEM s 4HE SPREAD OF SELF EDUCATION ITS TECHNIQUES AND SERVICES s %NCOURAGING AND PROMOTING THE EDUCATIONAL SYSTEM AND ITS INSTITUTIONS TO BE EF lCIENTLY AND EFFECTIVELY MANAGED )MPORTANT FEDERAL AND LOCAL EDUCATIONAL SYSTEMS AND INSTITUTIONS TO REALIZE USEFUL RESULTS ARE
,9,&7&$3$&,7<%8,/',1*
s $UBAI )NTERNET #ITY THE lRST CITY OF ITS KIND AND HAS THE LARGEST )4 BASE IN THE RE GION 4ODAY IT HOUSES HUNDRED OF COMPANIES PRECEDED BY INTERNATIONAL SPECIALIZED COMPANIES SUCH AS -ICROSOFT /RACLE (0 AND #ISCO s $UBAI 3ILICON /ASIS THE WORLDS PREMIER PURPOSE BUILT HIGH TECHNOLOGY PARK FOR THE MICROELECTRONICS AND THE SEMICONDUCTOR INDUSTRY )T IS AN INNOVATION DRIVEN TECHNOLOGY COMMUNITY HOUSING MICROELECTRONICS AND OPTOELECTRONICS RELATED ENTERPRISES A STATE OF THE ART -ICROELECTRONICS )NNOVATION #ENTER -)# FABRICATION PLANTS RESEARCH AND DEVELOPMENT CENTERS AND SPECIALIZED ACADEMIC INSTITUTIONS AND RESIDENTIAL AREAS s E#OMPANY n CONSIDERED ONE OF THE BEST PROVIDERS OF INTERNET SERVICES IN THE REGION s :AYED 5NIVERSITY THE lRST ELECTRONIC GOVERNMENTAL UNIVERSITY IN THE REGION ! %DUCATION 3CHOOLS 4HE -INISTRY OF %DUCATION CENSUS FOR THE ACADEMIC YEAR REPORTS THAT THE TOTAL NUMBER OF THE MALE STUDENTS REGISTERED IN THE GOVERNMENTAL SCHOOLS REACHED STUDENTS AND THE NUMBER OF FEMALE STUDENTS REACHED STUDENTS INCLUDING 4ECHNICAL %DUCATION AND 3PECIAL %DUCATION 4HE CENSUS ALSO REPORTED THE NUMBER OF TEACHERS OF ALL SUBJECTS EXCLUDING ADMINIS TRATIVE EMPLOYEES REACHED TOTAL TEACHERS OF WHICH WERE MALE TEACHERS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
AND WERE FEMALE TEACHERS
4HE ACTUAL EXPENDITURES STUDY PREPARED BY THE 'ENERAL )NFORMATION !UTHORITY REPORTED THAT THE -INISTRY OF %DUCATION SPENT APPROXIMATELY !%$ MILLION TO DE VELOP THE PRIMARY AND SECONDARY EDUCATION IN GOVERNMENTAL SCHOOLS IN COMPUTER RELATED lELDS TO INCLUDE THE PURCHASE OF COMPUTERS AND THEIR ACCESSORIES MAINTE NANCE OF COMPUTERS AND THEIR ACCESSORIES AND THE PURCHASE OF COMPUTERS NEEDS SUCH AS PRINTING MATERIALS BETWEEN THE ACADEMIC YEARS OF AND )N ADDI TION TO THE PURCHASE OF UP TO DATE COMPUTERS FOR THE GOVERNMENTAL SCHOOLS THE -INISTRY PROVIDED SERVERS LAPTOPS LASER PRINTERS SCANNERS HUBS SWITCHES ROUTERS AND DATA SHOW DEVICES 0RIVATE %DUCATION IN THE COUNTRY ACQUIRES GREAT ATTENTION AS THE NUMBER OF THE STU DENTS REGISTERED FOR THE SCHOOL YEAR REACHED MALE AND FEMALE STUDENTS OF WHICH WERE MALE STUDENTS AND WERE FEMALE STUDENTS ASSOCIATED WITH SCHOOLS 3OME OF WHICH FOLLOW THE GOVERNMENTAL CURRICULUM WHILE THE MAJORITY ADOPT FOREIGN CURRICULUMS 4HE TOTAL NUMBER OF )4 TEACHERS REACHED FROM A TOTAL NUMBER MALE AND FEMALE TEACHERS THAT MAKES UP OF THE TOTAL TEACHER BODY /NE OF THE MOST IMPORTANT ACHIEVEMENTS THAT SUPPORTS THAT THE 5!% IS COPING WELL WITH DEVELOPMENT AND THE MOVEMENT TOWARD GLOBALIZATION AND ITS EXPANSIONS IS THROUGH THE EVIDENCE OF SOCIETY PARTICIPATION IN EDUCATION AFFAIRS AND THE BIG DIFFER ENCE BETWEEN THE NUMBER OF STUDENTS IN PRIVATE AND GOVERNMENTAL EDUCATION
,9,&7&$3$&,7<%8,/',1*
)N ADDITION IT WAS REPORTED THAT THE NUMBER OF THE GOVERNMENTAL SCHOOL TEACHERS SPECIALIZING IN )4 SUBJECT REACHED MALE AND FEMALE TEACHERS IE OF THE TOTAL OF THE TEACHERS OF ALL SUBJECTS /N THE OTHER HAND THE EXPENDITURE ON INFORMA TION AND COMMUNICATIONS TECHNOLOGY )#4 IN GOVERNMENTAL SCHOOLS IS INCREASING STEADILY
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
" (IGHER EDUCATION 5!% NATIONALS RECEIVE GOVERNMENTAL HIGHER EDUCATION FREE OF CHARGE HIGHER EDUCA TION INSTITUTIONS CONFER ADVANCED CERTIlCATIONS IN DIFFERENT SCIENTIlC SPECIALIZATIONS !CADEMIC STUDIES RANGE FROM ONE YEAR TO FOUR YEARS ACCORDING TO THE FOCUS AREA OF THE STUDY AND RESULTS IN A DIPLOMA ACCORDINGLY
,9,&7&$3$&,7<%8,/',1*
3TATISTICS FROM THE MINISTRY INDICATES THAT THE NUMBER OF STUDENTS REGISTERED IN HIGHER OR EDUCATION INSTITUTIONS IN REACHED /UT OF WHICH THE NUMBER OF STUDENTS ENROLLED IN )#4 RELATED lELDS ACCOUNTED FOR )T IS NOTEWORTHY THAT THE PERCENTAGE OF PARTICIPATION IN HIGHER EDUCATION IN THE 5!% IS CONSIDERED ONE OF THE HIGHEST PERCENTAGES IN THE WORLD WITH FEMALE AND MALE AS HIGH SCHOOL GRADUATES # E%DUCATION E%DUCATION IS ONE OF THE AMAZING DEVELOPMENTAL GAINS OF THE )#4 SECTOR THAT CON STITUTES ONE OF THE MAIN ASPECTS FOR GLOBALIZATION )T IS ONE OF THE MODERN TECHNOLO GIES OF REMOTE EDUCATION HAVING STARTED TO GENERATE DRASTIC PROGRESS IN EDUCATIONAL SYSTEMS IN DIFFERENT TYPES STAGES AND PATTERNS ESPECIALLY IN RELATIONS WITH HIGHER AND IRREGULAR EDUCATION )T PROVIDES A CHANCE FOR A LARGER STUDENT BASE OF DIVERSIlED SOCIETAL CATEGORIES DIVERSITY IN KNOWLEDGE RESOURCES LEARNING ENVIRONMENT OBSERV ING SELF EDUCATION AND OF THE CAPABILITIES OF STUDENTS "ASED ON THE ABOVE (( 3HEIKH -AKTOUM BIN 2ASHID !L -AKTOUM 6ICE 0RESIDENT OF THE 5!% 2ULER OF $UBAI ISSUED A DECREE FOR THE ESTABLISHMENT OF E 41- #OLLEGE ON TH *UNE 4HE OBJECTIVE OF WHICH IS TO GIVE EDUCATIONAL CHANCES AND SCIENTIlC CERTIlCATES IN COMPREHENSIVE QUALITY MANAGEMENT AND ITS APPLICATIONS THROUGH THE CREATION OF AN EFFECTIVE ENVIRONMENT FOR REMOTE EDUCATION THROUGH AN ELECTRONIC INFORMATION NETWORK
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
-OREOVER $UBAI GOVERNMENT SIGNED AN AGREEMENT WITH -ICROSOFT #ORPORATION IN !PRIL FOR ESTABLISHING AN hE3CHOOLv WITHOUT PAPERS BOOKS OR PENS TO BE THE lRST E3CHOOL IN THE -IDDLE %AST AND THE SECOND ONE IN THE WORLD %TISALAT E#OMPANY HAS ALSO ENABLED THE 5!% STUDENTS TO CONSOLIDATE THEIR EDUCA TIONAL SKILLS AND ACADEMIC ACQUISITION IN AN INNOVATIVE METHOD THROUGH ITS INTERNET SERVICES AND INTEGRATED ELECTRONIC SOLUTIONS )T HAS PROVIDED THE CONTENTS OF CURRICU LUMS OF THE 5!%S PRIVATE AND PUBLIC SCHOOLS VIA ITS NEW WEBSITE FOR ONLINE LEARNING 4HE NEW CONTENT OF E,EARNING HAS BEEN DEVELOPED IN !RABIC LANGUAGE THUS GIVING PARENTS THE CHANCE TO PARTICIPATE IN TEACHING THEIR SONS AND DAUGHTERS AND HELPING THEM DIRECTLY AND EFFECTIVELY IN COMPREHENDING THEIR SUBJECTS DURING WHILE THEY ARE HOME 4HE 53! BASED 6IRGINIA 3TATE 5NIVERSITY HAS ISSUED AN UNPRECEDENTED WORLD WIDE EVENT FOR AN E,EARNING PROGRAM IN COORDINATION WITH THE h%ASY ,EARNINGv PROGRAMS FOR ONLINE LEARNING PUBLISHED BY %TISALAT !CADEMY AND IN COORDINATION WITH 5NITED .ATIONS SHALL BE EXCLUSIVELY APPROVED IN THE REGIONS OF THE !RAB 'ULF THE -IDDLES %AST .ORTH !FRICAN AND 4URKEY 4HIS PROGRAM IS CONSIDERED THE lRST OF ITS KIND TO QUALIFY STUDENTS WHO ARE APPLYING FOR OBTAINING THE SKILLS OF E'OVERNMENT IN SEVERAL AND DIFFERENT JOB QUALIlCATIONS
,9,&7&$3$&,7<%8,/',1*
'ENERAL (( 3HEIKH -OHAMMED BIN 2ASHID !L -AKTOUM $UBAI #ROWN 0RINCE AND -INISTER OF $EFENSE HAS STATED hE 41- #OLLEGE WILL BECOME THE NUCLEUS FOR FUTURE HIGHER EDUCATIONAL INSTITUTIONS IN THE 5!% AND ABROADv (% 3HEIKH .AHYAN BIN -UBARAK !L .AHYAN -INISTER OF %DUCATION HAS CLARIlED THAT HE HAS ALLOWED THE ESTABLISHMENT OF THIS COLLEGE FOR STABILIZING THE FOUNDATION BASE FOR SPREADING TECH NOLOGY AND COMPREHENSIVE QUALITY IN THIS AGE OF E%DUCATION FOR ALL ASPECTS OF LIFE IN THE 5!% THE -IDDLE %AST AND THE !RAB 7ORLD
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
)T IS NOTEWORTHY THAT %TISALAT !CADEMY IS CONSIDERED AN EXCLUSIVE REGIONAL REPRESEN TATIVE FOR MANY INTERNATIONAL VOCATIONAL AND PROFESSIONAL AUTHORITIES FROM THE 53! AND %UROPE !DDITIONALLY IT IS APPROVED TO BE THE lRST REGIONAL CENTER IN THE -IDDLE %AST FOR TESTING CERTIFYING AND APPROVING h)4 SECURITYv ENGINEERS AND EXPERTS AFTER HAVING INTERNATIONAL 6OCATIONAL !PPROVAL #ERTIlCATES FROM THE )NTERNATIONAL !MERI CAN !UTHORITY FOR )NFORMATION 4ECHNOLOGY 3ECURITY
,9,&7&$3$&,7<%8,/',1*
%TISALAT !CADEMY SHALL EXCLUSIVELY PUBLISH THE lRST SET RELEASE ON DIFFERENT TRAINING COURSES CONSISTING OF COURSES AS PER THE INITIATIVE ADOPTED BY THE h 'ROUPv FOR SPREADING DEVELOPING AND SUPPORTING THE ENVIRONMENT OF ONLINE LEARNING IN THE REGIONS STATES )T IS MENTIONED THAT THE h 'ROUPv SUPERVISES THE WORKS OF THE )NTERNATIONAL #OMMISSION FOR DEVELOPING MANPOWER AND HUMAN RESOURCES AFlLI ATED WITH 5NITED .ATIONS 0RIVATE INSTITUTES ARE SPREAD ALL AROUND THE 5!% 4HEY OFFER CONSULTATION INFORMA TION AND TRAINING SERVICES 4HERE ARE OF THESE INSTITUTES AND CENTERS DISTRIBUTED THROUGHOUT THE DIFFERENT EMIRATES IN THE 5!% WITH CONCENTRATION ON !BU $HABI AND $UBAI # E&UTURE PROJECT 4HE !BU $HABI %DUCATION :ONE !$%: UNDER THE SPONSORSHIP OF THE -INISTRY OF 0RESIDENTIAL !FFAIRS AND IN COOPERATION WITH THE 5!% -INISTRY OF %DUCATION HAS INITIATED PLANS TO AUTOMATE ITS ADMINISTRATIVE FUNCTIONS BY INTRODUCING A CUSTOM IZED ELECTRONIC SCHOOL MANAGEMENT SYSTEM LINKING ALL SCHOOLS AT THE :ONE LEVEL !T THE SCHOOL LEVEL TECHNOLOGY EQUIPPED CLASSROOMS AND LABS WILL CREATE AN ENRICHED LEARNING ENVIRONMENT TO ENABLE STUDENTS TO EXPAND THEIR LEARNING BASE AND ENHANCE THEIR CRITICAL THINKING PROBLEM SOLVING AND DECISION MAKING SKILLS ! NEW )NFORMATION 4ECHNOLOGY )4 LITERACY SKILLS SUBJECT AS WELL AS AN )4 INFUSED CURRICULUM IN ALL SUBJECTS FROM GRADE + WILL BECOME THE NORM
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
4HIS PROGRAM ADDRESSES THE FOLLOWING OVERALL GOALS WHICH ARE IN LINE WITH THE 5!%S VISION FOR PREPARING ITS NATIONALS WITH A GLOBAL MIND SET TO MEET THE CHALLENGES OF THE ST CENTURY
4HE !$%: AND THE -INISTRY OF 0RESIDENTIAL !FFAIRS ESTABLISHED A CORE TEAM TO DE VELOP AND IMPLEMENT A WORKING STRATEGY FOR THE INTRODUCTION OF )#4 IN SCHOOLS START ING IN THE ACADEMIC YEAR 4HE 4EAM DEVELOPED AN INITIAL h0LAN OF !CTIONv FOR A TWO PHASE IMPLEMENTATION 0HASE COVERED SCHOOLS AT THE PRIMARY AND PREPARATORY LEVELS AS WELL AS THE !$%: (1 )N THE )4 0ROGRAM LAUNCHED 0HASE TO INCLUDE THE REMAINING SCHOOLS 0LANS ARE ALSO IN PLACE TO EXTEND THE PROGRAM TO THE !L !IN %DUCATIONAL :ONE WHICH MAN AGES OVER NATIONAL SCHOOLS 4HE PROGRAM PLANS TO ACHIEVE THE FOLLOWING PHYSICAL AND TECHNOLOGICAL INFRASTRUC TURE TARGETS AT THE SCHOOL LEVEL s 3TUDENT COMPUTER RATIO OF s 3TUDENTS WITH ACCESS TO )4 FOR UP TO PERCENT OF INSTRUCTIONAL TIME s !DMINISTRATIVE STAFF COMPUTER RATIO OF s 3CHOOL WIDE NETWORK AND LINK TO SCHOOLS THROUGH 7IDE !REA .ETWORKS 7!.S CONNECTED TO !$%: )4 #ENTERS ENABLING HIGH SPEED DELIVERY OF MULTIMEDIA SERVICES ON A :ONE WIDE BASIS
,9,&7&$3$&,7<%8,/',1*
s 4HE .ATIONAL 'OAL IS TO PREPARE THE COMMUNITY OF E#ITIZENS TO BE E2EADY FOR THE EVER CHANGING )4 ENVIRONMENT s 4HE %DUCATIONAL 'OAL IS TO ACHIEVE THE OBJECTIVES OF THE -INISTRY OF %DUCATIONS VI SION FOR A COMPREHENSIVE CURRICULUM INCLUDING A STRONG FOUNDATION IN )4 s 4HE !DMINISTRATIVE 'OAL IS TO IMPLEMENT AN EFFECTIVE ELECTRONIC EDUCATIONAL AD MINISTRATIVE AND MANAGEMENT SYSTEM
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
)N ORDER TO ACHIEVE THE MAIN GOALS OF THE )4 0ROGRAM THE !$%: IDENTIlED THE FOLLOW ING KEY PROJECTS s 0ROJECT 4O PROVIDE SCHOOLS WITH NETWORKED MULTIPURPOSE MULTIMEDIA COMPUTER LABS WHERE )4 LITERACY IS TAUGHT AND )#4 INFUSED CURRICULUM CAN BE DELIVERED AS WELL AS FOR TECHNICAL TRAINING 4HERE WILL BE ELECTRONIC CONNECTIVITY TO ALL SCHOOLS AND THE !$%: )4 #ENTER INTRANET AND CONNECTION TO THE OUTSIDE WORLD INTERNET
,9,&7&$3$&,7<%8,/',1*
4O DATE THERE ARE )4 LABS IN SCHOOLS %ACH LAB HAS A CAPACITY OF NET WORKED COMPUTERS CONNECTED TO A LOCAL SERVER AS WELL AS TO THE MAIN SERVER AT THE )4 #ENTER SITUATED AT !$%: (1 s 0ROJECT 4O DEVELOP )4 LITERACY SKILLS IN SCHOOLS THROUGH THE TEACHING OF )4 AS A SUBJECT AND BY INTEGRATING )#4 IN ALL SUBJECT CURRICULUM AND IN ALL GRADES 4EACH ERS ARE REQUIRED TO BE )#$, CERTIlED AND TRAINED TO CREATE A TECHNOLOGY INTEGRATED LEARNING ENVIRONMENT 4ODAY 0HASE SCHOOLS EMPLOY ,AB 3UPERVISORS WHO TEACH NATIONAL SCHOOLCHILDREN )4 SKILLS IN %NGLISH USING A CUSTOMIZED CURRICULUM DELIVERED ELECTRONICALLY THROUGH A ,EARNING -ANAGEMENT 3YSTEM ,-3 !LL TEACHERS IN 0HASE SCHOOLS ARE )#$, CERTI lED AND ALMOST HAVE BEEN TRAINED TO INTEGRATE )#4 IN ALL SUBJECTS AT ALL GRADES s 0ROJECT 4O AUTOMATE EDUCATIONAL ADMINISTRATION AND MANAGEMENT BY SETTING UP AN ELECTRONIC 3CHOOL -ANAGEMENT 3YSTEM 3-3 INCLUDING A STATE OF THE ART ,EARN ING -ANAGEMENT 3YSTEM ,-3 AND AN )NTERNET 0ORTAL 3YSTEM )03 FOR MULTI LEVEL COMMUNICATIONS 4HE WEBSITE WWW!$%:AE IS UP AND RUNNING )T CONTINUES TO BE DEVELOPED TO INCLUDE LINKS TO A COMPREHENSIVE EDUCATIONAL DATABASE ON SCHOOLS STUDENTS CUR RICULUM AND LEARNING RESOURCES
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
/NE OF THE MOST IMPORTANT SUCCESS FACTORS FOR !$%: TECHNOLOGICAL CHANGE IS TO PUT IN PLACE A MECHANISM TO FACILITATE AND ENHANCE COMMUNICATIONS AMONG !$%: SCHOOLS TEACHERS PARENTS AND THE GENERAL PUBLIC 4O ACCOMPLISH THIS !$%: DE VELOPED A COMPREHENSIVE )NTERNET 0ORTAL 3YSTEM )03 THROUGH WHICH ALL RELEVANT PARTIES CAN INTERACT WITH EACH OTHER AS PART OF THE E%DUCATION CYCLE FROM ANYWHERE AND AT ANY TIME )N ADDITION THERE WILL BE AN ONLINE ,EARNING -ANAGEMENT 3YSTEM WHICH WILL ENABLE !$%: SUBJECT SUPERVISORS AND TEACHERS TO PUBLISH GENERAL AND INDIVIDUAL LESSONS AND RESOURCE MATERIALS CREATED BY THEMSELVES 4HESE AS WELL AS SELECTED COMMERCIAL EDUCATIONAL SOFTWARE WILL BE AVAILABLE TO STUDENTS AT ANY TIME AND FROM ANYWHERE AS LONG AS THEY HAVE ACCESS TO A COMPUTER AND TO THE INTERNET 4HE OVERALL PROGRAM TO INCORPORATE )#4 INTO ALL LEVELS AND ASPECTS OF THE 5!% EDU CATIONAL SYSTEM WILL CONTINUE TO BE SUPPORTED AND UPDATED AS A RECURRENT ACTIVITY WITH THE INTENTION OF REPLICATING THE SUCCESS ACHIEVED IN !BU $HABI TO THE OTHER %MIRATES 4HE NUMBER OF BENElCIARIES WILL THEN BE FAR GREATER THAN WHAT IS PRESENTLY REPORTED ABOVE # )4%0 0ROJECT (( 3HEIKH -OHAMMED BIN 2ASHID !L -AKTOUM )4 %DUCATION 0ROJECT )4%0 WAS INITIATED IN THE YEAR BY 'ENERAL (( 3HEIKH -OHAMMED BIN 2ASHID !L -AK TOUM $UBAI #ROWN 0RINCE AND 5!% $EFENCE -INISTER AS PART OF HIS INSPIRATIONAL EDUCATIONAL STRATEGY TO CREATE THE 5!% +NOWLEDGE %CONOMY !T ITS INITIAL INCEPTION
,9,&7&$3$&,7<%8,/',1*
!$%:S MANAGEMENT VISION OF IMPLEMENTING A COMPREHENSIVE 3-3 IS TO ENABLE COMPLETE AUTOMATION OF SCHOOLS DAILY ADMINISTRATIVE OPERATIONS AND ACADEMIC ACTIVITIES 4HE SYSTEM IS DESIGNED TO PROVIDE THE PARENTS WITH A TOOL THROUGH WHICH THEY CAN MONITOR THEIR CHILDRENS ACADEMIC PROGRESS STATUS DAILY SCHOOL HOMEWORK SCHOOL BEHAVIOR AND OTHER STUDENT RELATED MATTERS 7HEN FULLY FUNCTIONAL THE 3-3 WILL CONSTITUTE A COMPREHENSIVE REFERENCE DATA BANK THAT WILL ENHANCE !$%: CAPA BILITIES IN MAKING MORE EFFECTIVE AND SOUND ADMINISTRATIVE AND ACADEMIC DECISIONS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
IN )4%0 BEGAN TEACHING )4 IN SCHOOLS )4%0 TODAY PROVIDES COURSES IN HIGH SCHOOLS IN THE 5!% IN $UBAI IN !BU $HABI AND OVER STUDENTS PASS THROUGH THE PROGRAMS EVERY YEAR
,9,&7&$3$&,7<%8,/',1*
&OLLOWING THE SUCCESS OF THE SCHOOLS PROJECT )4%0 EXTENDED ITS OPERATIONS TO SUPPORT THE 5!% GOVERNMENTS E GOVERNMENT INITIATIVE BY PROVIDING )4 TRAINING PROGRAMS TO GOVERNMENT DEPARTMENTS )N ADDITION TO ITS HIGH SCHOOL COMMIT MENTS )4%0 NOW PROVIDES )4 COURSES TO THE VARIOUS ORGANIZATIONS THROUGHOUT THE 5!% )N )4%0 LAUNCHED AN )4 SKILLS PROGRAM AND BUILT LABS FOR THE $UBAI 0OLICE !CADEMY !S A RESULT CADETS WERE TRAINED AND HAVE DEMONSTRATED )4 SKILLS IN THEIR DAY TO DAY ACTIVITIES )N EARLY )4%0 ROLLED OUT A PROGRAM TO INCREASE THE )4 LITERACY LEVEL TO SUPPORT THE E GOVERNMENT INITIATIVE BY PROVIDING )4 COURSES TO THE EMPLOYEES AT $UBAI )MMIGRATION $EPARTMENT 3IMILAR )4 SKILLS PROGRAM WERE IMPLE MENTED IN $UBAI )SLAMIC #OLLEGE AND 4AMKEEN VISUALLY IMPAIRED STUDENTS CENTER IN $UBAI /NGOING PROGRAMS LAUNCHED BY )4%0 INCLUDE h)4%0S )#$, 0ROGRAM FOR THE #OM MUNITYv AN INITIATIVE TO EQUIP INDIVIDUALS WITH FUNDAMENTAL COMPUTER SKILLS AND hI 4EACH 0ROGRAM &OR 4EACHERSv AN INITIATIVE TO PROMOTE THE USAGE OF )#4 IN EDUCATION AL ESTABLISHMENTS BY PROVIDING TEACHERS WITH A PROFESSIONAL DEVELOPMENT PROGRAM THAT LEADS TO THE #AMBRIDGE )NTERNATIONAL $IPLOMA IN TEACHING )#4 $ #IVIL SOCIETY AND THE DIGITAL CULTURE 4HE 5!% HAS MADE )#4 ONE OF ITS MOST IMPORTANT PRIORITIES AS A BASIS FOR ITS CIVIL SOCIETY 4HE PRIMARY ASPECTS OF THIS BASIS ARE AS FOLLOWS s 4O CONSOLIDATE KNOWLEDGE GAIN AND USE THE KNOWLEDGE EFFECTIVELY AS A TOOL TO OBTAIN A HIGHER DEGREE OF SOCIAL WELFARE FOR THE 5!% s 4O GIVE 5!% WOMEN THE SAME OPPORTUNITIES AFFORDED FOR MEN IN ALL lELDS AND WALKS OF LIFE THUS PROVIDING EQUAL OPPORTUNITIES IN EDUCATION AND EMPLOYMENT
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
s 4O RESPECT LIBERTIES AND HUMAN RIGHTS 4HE 5!% CONSTITUTION UNDERTAKES THE RESPONSIBILITY TO SECURE HUMAN RIGHTS AND TO EXPAND CONTRIBUTIONS IN MANAGING THE SOCIETY TO ATTAIN MODERN FREE LIFE 4HE CONSTITUTION INCLUDES MORE THAN TWENTY ARTICLES RELATED TO RIGHTS AND LIBERTIES DERIVED FROM (UMAN 2IGHTS 7ORLD $ECLARA TIONS THE MOST IMPORTANT OF WHICH ARE AS FOLLOWS
s %CONOMIC CULTURAL AND SOCIAL RIGHTS SOCIAL JUSTICE EQUAL OPPORTUNITIES EDUCATION AL RIGHTS TITLE RIGHTS ETC s 0OLITICAL RIGHTS OPINION AND FREEDOM OF THE PRESS LIBERTIES GATHERING AND ELECTION LIBERTIES SOCIETY FORMATION LIBERTIES ETC 4HE 5!% LAWS HAVE ENCOURAGED THE ESTABLISHMENT OF MANY SOCIETIES SUCH AS WOMEN RELIGIOUS FOLKLORE COMMUNAL AND HUMAN SOCIETIES &ORTY FOUR SOCIETIES WERE ESTABLISHED BY AND INCREASED TO BY 4HE SOCIETIES OF PUBLIC WELFARE ARE SPREAD ALL OVER THE EMIRATES THE LARGEST PER CENTAGE IS BASED IN THE CAPITAL OF !BU $HABI WITH ORGANIZATIONS REPORTED IN ACCOUNTING FOR OF THE TOTAL NUMBER OF SOCIETIES $UBAI HAS AND THE REMAINDER IS SPREAD IN THE OTHER EMIRATES 3HARJAH !JMAN 5MM !L 1AIWAIN 2AS !L +HAIMAH AND !L &UJAIRAH %ACH SOCIETY SPECIALIZES IN A DIFFERENT lELD OF INTERESTS AND PLAYS AN IMPORTANT ROLE IN SPREADING DIGITAL CULTURE BY THE AUTOMATION OF THEIR PROCESSES DEPENDENCE ON INFORMATION TECHNOLOGY AND THROUGH COMMUNICATION WITH DIFFERENT INDIVIDUALS IN THE SOCIETY
,9,&7&$3$&,7<%8,/',1*
s #IVIL RIGHTS EQUALITY AND NON DISCRETION AMONG NATIONALS AND SECURING PERSONAL LIBERTIES AND THE LIBERTY OF TRANSPORTATION CORRESPONDENCE ETC
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
% 7OMEN AND THE )#4 SECTOR 7OMEN OF THE 5!% CONTRIBUTE GREATLY TO THE DEVELOPMENT OF THE NATIONAL ECONOMY AND PLAY AN IMPORTANT ROLE IN THE SOCIETY 7ITH THE INTERNATIONAL AGREEMENT SIGNED BY THE 5!% IN RELATED TO EQUALITY BETWEEN MALE AND FEMALE WORKERS WOMEN ARE AFFORDED THE SAME RIGHTS AS MEN IN THE lELD OF EDUCATION JOB AND TITLE 4HERE IS ALSO NO DIFFERENCE IN SALARIES BETWEEN WOMEN AND MEN PERFORMING THE SAME JOB
,9,&7&$3$&,7<%8,/',1*
4HE ,ATE 3HEIKH :AYED BIN 3ULTAN !L .AHYAN THE FOUNDER OF THE 5!% EXPRESSED HIS OPINION OF WOMEN WORKING OUTSIDE THEIR HOMES BY STATING THAT hWOMEN HAVE THE RIGHT TO WORK ANYWHERE SHE SO CHOOSES )SLAM PROTECTS HER POSITION IN THE SOCIETY AND ENCOURAGES HER TO WORK IN ALL lELDS AS LONG AS SHE RECEIVES RESPECTv 4HE lRST WOMAN TO TAKE A POSITION IN THE 5!% CABINET WAS A WOMAN WHO SPECIALIZED IN THE lELD OF )#4 (% 3HEIKHA ,UBNA !L 1ASIMI SERVES AS -INISTER OF %CONOMY AND 0LAN NING 4HE NATIONAL STRATEGIES FOR WOMANS PROGRESS IN THE 5!% WAS LAUNCHED BY (( 3HEIKHA &ATIMA BINT -UBARAK THE -OTHER OF THE %MIRATES ON $ECEMBER THAT COVER EIGHT SIGNIlCANT AREAS FOR WOMAN WOMAN AND EDUCATION WOMAN AND ECONOMY WOMAN AND COLLECTIVE WORK WOMAN AND MEDIA WOMAN AND LEGISLATIONS WOMAN AND DECISION MAKING WOMAN AND ENVIRONMENT AND WOMAN AND HYGIENE 4HANKS TO THE RECOGNITION OF THESE AREAS WOMEN OF THE 5!% HAVE OCCUPIED POSITIONS OF GREAT STATUS BOTH REGIONALLY AND WORLDLY AND HAVE BEEN ELECTED FOR MEMBERSHIP OF THE #OMMITTEE FOR 7OMEN OF THE NINTH 5NITED .ATION %CONOMIC 3OCIAL #OUNCIL FOR FOUR YEARS BEGINNING IN )N ADDITION TO THE ACHIEVEMENTS OF WOMEN IN THE 5!% STATISTICS FROM THE 'ENERAL )NFORMATION !UTHORITY REPORTS THAT THE NUMBER OF FEMALES WORKING IN )4 FOR THE FEDERAL GOVERNMENT OF MINISTRIES AND AUTHORITIES HAS EXCEEDED THE NUMBER OF MALE WORKERS WITH A TOTAL OF WOMEN AND MEN
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
& 4HE )#4 IN (EALTHCARE /VER THE LAST THREE DECADES THE 5!% HAS WITNESSED RAPID DEVELOPMENTS IN HEALTH CARE REMEDIAL AND PREVENTIVE SERVICES 4HE 7(/ CHOSE !BU $HABI AND $UBAI AMONGST THE BEST HEALTHY CITIES IN THE -IDDLE %AST
!CCORDING TO THE ESTIMATES PUBLISHED BY THE -INISTRY OF (EALTH EXPENDITURE ON HEALTH CARE SERVICES IN THE YEAR IS AROUND 53 MILLION OF '$0 FROM 53 MILLION OF '$0 IN THE YEAR 4HE MINISTRY HAS ALLOCATED !%$ MILLION TO BE SPENT ON LEVERAGING CUTTING EDGE INFORMATION AND COMMUNICATIONS TECHNOLOGIES IN THE HEALTHCARE lELDS IN A BID TO FULLY AUTOMATE TRANSACTIONS AND HEALTHCARE GOVERNMENT SERVICES IN THE COUNTRY 4HE STRATEGY AIMS AT OFFERING BETTER SERVICES TO THE PATIENTS AND SAVING THEIR TIME AND THEIR DOCTORS TIME /N THE OTHER HAND THE STRATEGY WOULD EASE THE mAW OF INFORMA TION BETWEEN THE MINISTRY AND OTHER MEDICAL CENTERS 4HE MINISTRY HAS SUCCEEDED IN BRINGING IN STATE OF THE ART TECHNOLOGIES AND ESTAB LISHING A RIGID )4 INFRASTRUCTURE WITH CUTTING EDGE COMMUNICATIONS AND VIDEO CON FERENCING TECHNOLOGIES !S PART OF THE MINISTRYS STRATEGY THE FOLLOWING PROJECTS HAVE BEEN LAUNCHED s,INKING HOSPITALS AND OTHER MEDICAL CENTERS BY AN INTERACTIVE )4 SYSTEM PROJECT s E2ECRUITMENT PROJECT FOR PHYSICIANS AND SPECIALISTS PROJECT s (EALTH CARD ISSUANCE AND ONLINE RENEWAL PROJECT s 0REVENTIVE MEDICINE UPDATE PROJECT s #ONTINUING STUDY FOR PHYSICIANS AND SPECIALISTS PROJECT s $EVELOPING )4 SYSTEMS IN SCHOOL HEALTH CENTERS PROJECT s -EDICAL EQUIPMENTS MAINTENANCE SYSTEM PROJECT s -EDICAL WAREHOUSE SYSTEM PROJECT
,9,&7&$3$&,7<%8,/',1*
)N THE PRESENT HEALTH SERVICES ARE BEING OFFERED THROUGH HOSPITALS CLINIC MATERNITY CENTERS SCHOOL CLINICS DENTAL CLINICS AND PHARMACIES
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
6 "5),$).' 4(% )#4 3%#4/2
!S THE 5!% ENTERS INTO A NEW SOPHISTICATED ERA OF THE DIGITAL AGE A NEW NEED FOR ADDITIONAL SECURITY ALSO ARRIVES IN ORDER TO MAINTAIN A SAFE AND STABLE ENVIRONMENT FOR THE INHABITANTS OF THE 5!% )N *UNE THE LAUNCH OF AN )$ PROJECT BEGAN WITH THE IDEA OF CREATING A POPULATION REGISTER 4HIS PROJECT IS THE lRST OF ITS KIND IN THIS REGION MAKING THE 5!% A PIONEERING MODEL FOR THIS TYPE OF SECURITY AS WELL AS BECOMING ONE OF THE FUNDAMENTAL PILLARS IN THE E&EDERAL GOVERNMENT WHERE MORE THAN !%$ MILLION HAS BEEN INVESTED IN THIS PROJECT 3PECIAL ATTENTION HAS BEEN PAID TO THIS PROJECT BY (( 3HEIKH +HALIFA BIN :AYED !L .AHYAN THE PRESIDENT OF THE 5!% WHO FOUNDED AN INDEPENDENT FEDERAL AUTHORITY THE h%MIRATES )$ !UTHORITYv TO ADDRESS THE ECONOMIC SOCIAL AND SECURITY OBJECTIVES OF THIS PROJECT AS UNDERLINED IN THE FOLLOWING s $EVELOPING OF A MODERN POPULATION REGISTRATION SYSTEM THROUGH CREATING A CENTRAL INFORMATION DATA BASE OF THE 5!% INHABITANTS s )SSUING AN )$ CARD TO ALL NATIONALS AND OTHER INHABITANTS THAT WILL INCLUDE A UNIlED NUMBER AND WILL EMPLOY HIGH TECHNOLOGIES FOR IDENTIlCATION AND IDENTITY CONlRMA TION 4HE UNIlED NUMBER WILL BE USED AS A REFERENCE FOR GOVERNMENTAL AND PRIVATE SECTOR DEALINGS 4HE )$ CARD COULD BECOME A MULTI PURPOSE CARD FOR IDENTIlCATION SUCH AS A DRIVING LICENSE HEALTH CARD LABOR CARD ANDOR BANK CARD s 4HE DIGITAL )$ WILL SERVE AN ENHANCED NATIONAL SECURITY THROUGH THE CONTROL AND MONITORING OF TRAFlC THROUGH 5!% PORTS s 4HE DIGITAL )$ WILL PROVIDE PRECISE DATA WHICH WILL BE ELECTRONICALLY UPDATED ON A PERIODIC BASIS
9%8,/',1*7+(,&76(&725
! E'OVERNMENT INITIATIVES ! $IGITAL )$ PROJECT
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
4HE %MIRATES )$ !UTHORITY WILL BE CHAIRED BY ,IEUTENANT 'ENERAL (( 3HEIKH -O HAMED BIN :AYED !L .AHYAN #ROWN 0RINCE OF !BU $HABI AND #HIEF OF 3TAFF OF THE 5!% !RMED &ORCES (IS DEPUTY IS -AJOR 'ENERAL (( 3HEIKH 3AIF BIN :AYED !L .A HYAN -INISTER OF )NTERIOR
9%8,/',1*7+(,&76(&725
4HE PROVISIONAL STAGES OF THIS PROJECT WILL BEGIN WITH REGISTERING MILITARY AND POLICE PERSONNEL OF THE -INISTRY OF )NTERIOR AND !RMED &ORCES 0LANS ARE IN PLACE TO START REGISTERING ALL NATIONALS AND INHABITANTS IN $ECEMBER 4HIS PROJECT WILL BE THE CORNERSTONE FOR E'OVERNMENT AND E#OMMERCE WITH THE IDEA TO PROTECT AND SUPPORT ECONOMIC GROWTH WHILE STILL MAINTAINING THE PRIVACY OF THE PEOPLE CONl DENTIALITY WILL BE A PRIORITY 4O COORDINATE THIS EFFORT THE 5!% WORKED WITH WORLD CLASS COMPANIES TO APPLY STATE OF THE ART TECHNOLOGIES IN THE DEVELOPMENT OF THIS PROJECT ! 5!% % 'OVERNMENT 0ROJECT 7ITH A VISION TO h%NABLE INTEGRATED POLICY FORMULATION FACILITATING A KNOWLEDGE BASED WORLD CLASS GOVERNMENTv THE 5!% &EDERAL 'OVERNMENT INITIATED THE 5!% E'OVERNMENT PROJECT 4HE PROJECT AIMS AT CREATING A KNOWLEDGE BASED SOCIETY AND TO SEE ITS CITIZENS BUSINESSES SCHOOLS PUBLIC ADMINISTRATION AND SERVICE INDUSTRIES ALL BECOME KNOWLEDGE BASED .ETWORKS AND )4 ARE TO BECOME PART OF THE DAILY WORK AND LIVES OF THE PEOPLE 4HE &EDERAL 'OVERNMENT WILL LEVER ENTERPRISE WIDE )4 INITIATIVES TO MANAGE RECORDS INFORMATION AND KNOWLEDGE RESOURCES IN WAYS THAT WERE NEVER BEFORE POSSIBLE *UST AS IMPORTANTLY KNOWLEDGE MUST BE VIEWED AS A RESOURCE TO BE NURTURED AND SHARED IN SUPPORT OF BROAD CORPORATE GOALS 7HILE KNOWLEDGE CREATION TRANSFER AND SHARING ARE PRINCIPALLY BEHAVIORAL )4 CAN BE KEY ENABLERS IN THIS PROCESS 4HE &EDERAL 'OVERNMENT IS COMMITTED TO IDENTIFYING ADDITIONAL OPPORTUNITIES FOR CROSS -INISTRY$EPARTMENT ONLINE INITIATIVES THROUGH DIFFERENT -INISTRIES INCLUDING
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
-INISTRIES WILL COOPERATE IN THE DEVELOPMENT OF POLICIES THAT CUT ACROSS TRADITIONAL PORTFOLIO BOUNDARIES 4HIS INVOLVES ADDRESSING THE ISSUES OF OWNERSHIP OF SHARED BUSINESS SYSTEMS AND ADOPTION OF APPROPRIATE STANDARDS 4HERE WILL BE FURTHER COLLABORATION ON )4 PROCUREMENT BOTH BY LEVERAGING THE 'OVERNMENTS COLLECTIVE BUYING POWER AND BY INCREASINGLY RE USING VALUABLE INTELLECTUAL PROPERTY ACROSS THE 5!% 0UBLIC 3ERVICE 2E USE OF ASSETS WILL BE ENHANCED BY GREATER COMMONALITY OF ARCHITECTURE AND OPEN STANDARDS ! % 'OVERNMENT "ENElTS FOR THE 5!% &EDERAL 'OVERNMENT 4HE BENElTS OF E 'OVERNMENT FOR THE 5!% &EDERAL 'OVERNMENT CAN BE SUMMARIZED IN THE FOLLOWING )NTERNAL BENElTS s )MPROVED ORGANISATIONAL PERFORMANCE s 3TREAMLINED OF INTERNAL PROCESSES s )MPROVED PROCESSES EFFECTIVENESS s 4RANSPARENCY OF GOVERNMENT SERVICES s /N LINE INTEGRATION BETWEEN DIFFERENT DEPARTMENTS AND MINISTRIES s .EW SERVICE DELIVERY CHANNELS s 2EDUCED LEVELS OF PAPER WORK s )NCREASED REVENUES THROUGH ADDITIONAL FEES %XTERNAL BENElTS s )MPROVED LEVELS OF SERVICE TO CUSTOMERS s &ASTER SERVICE DELIVERY CYCLES s -ORE CHANNELS TO ACCESS SERVICES
9%8,/',1*7+(,&76(&725
IDENTIFYING SPECIlC AREAS WITH POTENTIAL FOR JOINT INITIATIVES WITH OTHER -INISTRY$E PARTMENT DEVELOPING A NUMBER OF TRIALS OF CROSS -INISTRY$EPARTMENT INITIATIVES CONSULTING WITH OTHER -INISTRY$EPARTMENT WHEN NEW SERVICES ARE TO BE LAUNCHED AND FACILITATING RESEARCH AND INFORMATION SHARING ON THE TECHNOLOGICAL APPROACHES
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
s 2EDUCED BUREAUCRACY s 1UICK ACCESS TO INFORMATION ANYTIME s +NOWLEDGE AND INFORMATION SHARING s 'ENERATING NEW OUTSOURCING OPPORTUNITIES s 3USTAINABLE INTERNATIONAL COMPETITIVENESS s )NCREASED CAREER OPPORTUNITIES FOR PEOPLE ! 3TEPS OF EXECUTING THE E'OVERNMENT PROJECT
9%8,/',1*7+(,&76(&725
4HE EXECUTION PROCESS INCLUDES THREE MAIN STAGES AS FOLLOWS s &IRST STAGE n COMPROMISED 0REPARING A STUDY INCLUDING ALL BASIC STAGES OF THE PROJ ECT APPROVING THE STRATEGIC PLAN OF APPLYING THE E'OVERNMENT PROJECT AND SELECT ING HIGH PRIORITY SYSTEMS AND PROJECTS s 3ECOND STAGE n COMPROMISED CONDUCTING A STUDY OF OFFERS REQUEST FROM THE SPE CIALIZED COMPANIES FOR CONTRIBUTION IN PROJECT EXECUTION AND DECLARING THE BID OF APPLYING THE PROJECT s 4HIRD STAGE n IS IN PROCESS AND COMPROMISES ACTUAL EXECUTION AND SUPERVISING THE START OF THE PROJECT ACCORDING TO THE TIME PLAN AND PROJECT SCHEDULE ENTRUSTING WORK TEAM COMMITTEE OF REPRESENTATIVES OF THE MINISTRIES TO CARRY OUT THE SUG GESTED SYSTEMS AND FOLLOW UP THE WORK INFORMING THE CLIENTS AND THOSE WORKING IN THE E'OVERNMENT PROJECT ON THE IMPORTANCE OF THE PROJECT AND ITS AIMS AND THE IMPORTANCE OF USING THE MODERN ELECTRONIC SYSTEMS AND INSPECTING THE PROJECT PROGRESS AND KNOWING THE GENERAL IMPRESSION OF CLIENTS AND VISITORS 4HE THIRD STAGE CONCERNING PREPARATION FOR DEVELOPING THE PRIOR SUGGESTED PROJECTS HAS ALREADY STARTED !LL PROJECTS OF THE lRST STAGE STARED ACTUALLY IN ADDITION TO START ING PUTTING THE CRITERIA AND TECHNOLOGICAL LAWS WHICH SHOULD BE CONSIDERED AND AP PLIED FOR PUTTING THE PROCEDURES AND DEALINGS OF THE E'OVERNMENT PROJECT THROUGH FOLLOWING UP THE TECHNICAL WORK TEAM AND THE PROFESSIONAL CONSULTANCY COMPANIES FOR APPROVING THE POLICIES AND MODERN AND UNIlED TECHNOLOGIES AS WELL AS SATISFY
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
ING THE NEEDS AND PROVIDING THE TECHNICAL CONSULTANCY POTENTIALITIES REQUIRED FOR ALL E0ROJECTS OF THE FEDERAL GOVERNMENT
!FTER RETURNING TO HIS HOMELAND FROM A BUSINESS TRIP TO $UBAI h7ILLIAM 9OUAGANv 0RESIDENT OF THE !MERICAN )NSTITUTE OF 0RECIOUS 3TONES EXPRESSED HIS IMPRESSION ON WHAT HE SAW IN $UBAI AS SAYING h$UBAI WITH ITS STRONG VISIONAL GOVERNMENT IS CON SIDERED ONE OF THE MOST IMPORTANT WORLD TRADE GATES ! GREAT MODEL OF ACHIEVEMENT CAN BE MADE WHEN LEADERS HAVE THE !BILITY FOR 0ROGRESSIVE 4HINKINGv 9OUAGAN ADDED h$UBAI LEADERS ARE AMONG THE MOST BROAD MINDED PEOPLE IN THE WORLD THEY INSIST ON HAVING AN OPEN DOOR POLICY AND DIVERSIlCATION DESPITE THE DANGEROUS GEO POLITICAL CONmICTS SPREAD IN THE WORLD AROUND THEM 7ITH SUCH INFORMATION GIVEN BY 9OUAGAN IN HIS WITNESS THE E4URNING PROCESS LAUNCHED IN $UBAI 4HIS WAS WITHIN THE CONTEXT OF A HISTORICAL VISION OF 'ENERAL (( 3HEIKH -OHAMMED BIN 2ASHID !L -AKTOUM $UBAI #ROWN 0RINCE AND 5!% $EFENSE -INISTER ON TH !PRIL AS HE DECLARED HIS VISION REPRESENTED IN hFACILITATING THE LIFE OF PEOPLE AND COMPANIES AND MOVING FROM CLASSIC METHODS FOR PROVIDING SER VICES TO THE DEVELOPED DIGITAL TECHNIQUEv !T THAT TIME (IS (IGHNESS EXPRESSED HIS AMBITIONS FOR THE NEXT STAGE BY PROVIDING OF GOVERNMENTAL SERVICES BY INNOVATIVE E-EANS BY THE END OF "Y THE BEGINNING OF OF GOVERNMENT SERVICES WILL BE PROVIDED ELECTRONICALLY 3UCH AMBITION COULD NOT BE ACHIEVED WITHOUT ADOPTING THE FOLLOWING s 0ROVIDING THE E)NFRASTRUCTURE FOR THE GOVERNMENT BODY s 2E CONSTRUCTION OF PROCEDURES AND DEALINGS ELECTRONICALLY s 3UPPORTING THE INFORMATION CENTERS AND PLACES OF MAKING THE DECISION IN THE GOV ERNMENTAL BODIES
9%8,/',1*7+(,&76(&725
! $UBAI E'OVERNMENT
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
s $EVELOPING AND TRAINING HUMAN CADRES s "REAKING OBSTACLES OF ROUTINE AND GOVERNMENTAL BUREAUCRACY s 0ROVIDING E7INDOWS FOR TOURIST AND TRADE PROMOTION OF THE %MIRATE 4HE STUDY OF OFlCIAL E'ATES CONDUCTED BY 53! BASED 2UTGERS 5NIVERSITY SHOWED THAT $UBAI OCCUPIES THE NINTH RANK AT A RATE OF POINT OUT OF COMPARED TO THE GENERAL AVERAGE OF POINTS 4HE STUDY ALSO PUT $UBAI IN PLACE IN THE lELD OF PROVIDING SERVICES HEADING $UBLIN (ELSINKI AND 4OKYO
9%8,/',1*7+(,&76(&725
! 2AS !L +HAIMAH E'OVERNMENT h) DREAM OF A LEADING GENEROUS AND EASY E'OVERNMENT TO BE ACCESSIBLE BY ALL LIKE A MOBILEv 7ITH SUCH A SIMPLE WORD WITH ITS GREAT MEANING THE INITIATIVE LEADER (( 3HEIKH 3AUD BIN 3AGR !L 1ASIMI #ROWN 0RINCE AND $EPUTY 2ULER OF 2AS !L +HAIMAH EXPRESSED THE VISION OF THE EMIRATES E'OVERNMENT !FTER DECLARING THE INITIATIVE IN HIS HIGHNESS SAID hTHE GOVERNMENT AIMS TO COPE UP WITH MODERN SCIENTIlC AND INFORMATIONAL DEVELOPMENT USING THE LATEST IN FORMATION TECHNOLOGIES IN WORLD MARKETS TO SUPPORT THE SERVICES DEPARTMENTS AND ORGANIZATIONS SO AS TO RAISE THE PERFORMANCE LEVEL THROUGH AUTOMATED SYSTEMS AND PROCEDURES 7E WILL FOCUS ON E#OMMERCE AND E"USINESS TO REACH COMPREHENSIVE UNDERSTANDING OF E'OVERNMENTv 7ITHIN A PERIOD OF SIX MONTHS HE ANNOUNCED THE LAUNCHING OF 2AS !L +HAIMAH GOV ERNMENT E'ATE 4HE EMIRATE OF 2AS !L +HAIMAH CREATED A CENTRAL BODY TO BE RESPONSIBLE FOR ALL MAT TERS RELATED TO INFORMATION TECHNOLOGY FOR ALL DEPARTMENTS OF THE EMIRATE 4HAT BODY HAS UNLIMITED SUPPORT FROM THE EMIRATE LEADERSHIP AND RULERS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
4HE 5!% IS PAVING THE WAY FOR OTHER NATIONS IN THE -IDDLE %AST TO UNDERTAKE ELECTRONIC COMMERCE INITIATIVES 3INCE THE EARLY S THE 5!% HAS BEEN PUSHING TO DIVERSIFY INTO NON OIL BUSINESS SECTORS 4HE FRUITION OF ITS GOALS WILL BEST BE SEEN WITH THE ROLE THAT E#OMMERCE IS PLAYING AND WILL PLAY IN ITS SOCIETY !S FAR AS THE 5!% IS CONCERNED E#OMMERCE IS NOT A SUB SECTOR OF THE INFORMATION TECHNOLOGY REVOLUTION SWEEPING THE NATION RATHER IT IS THE STANDARD TO WHICH THE COUNTRY MUST ADHERE 4HE NATION IS FULLY UNDERTAKING EVERY OPPORTUNITY AVAILABLE TO MARKET ITSELF AS THE IDEAL LOCATION FOR FOREIGN AND DOMESTIC COMPANIES TO UNDERTAKE E#OMMERCE VENTURES BUSINESS TO BUSINESS BUSINESS TO CONSUMER GOVERNMENT TO BUSINESS AND GOVERNMENT TO CONSUMER " 4EJARI 4EJARI IS THE -IDDLE %ASTS PREMIERE "" E-ARKETPLACE 4EJARI WAS ESTABLISHED IN *UNE AS A STRATEGIC INITIATIVE OF THE $UBAI 'OVERNMENT WITH THE AIM OF FACILITATING "" E#OMMERCE IN THE REGION 4EJARIS KEY OBJECTIVE IS TO CONTINUE TO DEVELOP WAYS THAT WILL ASSIST IN MAXIMIZING THE BUSINESS POTENTIAL OF REGIONAL CUSTOMERS BY PRO VIDING THEM WITH INNOVATIVE RELIABLE AND VERSATILE "" AND E-ARKETPLACE SERVICES THAT EXTEND THEIR REACH AND ENHANCE THEIR COMPETITIVE STANDING IN THE NEW GLOBAL ECONOMY 4EJARI HAD SUCCEEDED TO BECOME A SINGLE POINT OF ONLINE TRADE FOR BUSI NESSES OPERATING IN THE 5!% AND THE REGION 4HE NAME h4EJARIv WHICH MEANS 4RADE OR #OMMERCE IN !RABIC WAS CHOSEN AFTER EVALUATING HUNDREDS OF NAMES #APITALIZING ON THE KNOWLEDGE AND EXPERIENCE OF ITS SKILLED TEAM AND BENElTING FROM THE STRONG E'OVERNMENT INITIATIVE AND INFRASTRUCTURE 4EJARI HAS ADVANCED QUICKLY TO BECOME THE LEADER OF E#OMMERCE IN THE 5!% 4EJARI PROVIDES AN ONLINE MEETING POINT FOR BUYERS AND SELLERS OF GOODS AND SERVICES 0ROCUREMENT THROUGH 4EJARI ALLOWS BUYERS TO ACCESS A WIDER BASE OF SUPPLIERS WHILE
9%8,/',1*7+(,&76(&725
" E#OMMERCE
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
REDUCING PAPER BASED ADMINISTRATIVE COSTS #OMPANIES THAT SELL GOODS AND SERVICES THROUGH 4EJARI INSTANTLY lND NEW OPPORTUNITIES AND CUSTOMERS ONLINE4EJARI ALLOWS COMPANIES TO SEARCH ONLINE CATALOGUES CREATE 2&1STENDERS RECEIVE AND AWARD BUSINESS ONLINE AND PERFORM SPOT PURCHASES "Y PROVIDING AN ONLINE MEDIUM TO CONNECT COMMUNICATE AND COLLABORATE WITH SUPPLIERS BUYERS AND TRADE PARTNERS 4EJARI CREATES VALUE FOR ITS CUSTOMERS BY HELPING THEM STREAMLINE BUSINESS PROCESS ES IMPROVE EFlCIENCY REDUCE COSTS AND ULTIMATELY INCREASE REVENUES
9%8,/',1*7+(,&76(&725
!PPLYING THOUGHTFUL MEASURES BASED ON A STRONG VALUE PROPOSITION 4EJARI HAS BEEN ABLE TO ATTRACT KEY MEMBERS OF THE BUSINESS COMMUNITY IN THE 5!% IN ORDER TO TRADE ONLINE SUCH ACHIEVEMENTS HAVE CONTRIBUTED TO THE CREATION OF FURTHER AWARENESS OF THE BENElTS OF E#OMMERCE AND PAVED THE WAY IN FRONT OF THE OTHER INTERNET BASED SERVICES AND INITIATIVES TO CONTINUE PENETRATING THE TARGET MARKETS AND SOCIETIES 4EJARI EXPERIENCED NUMEROUS CHALLENGES DURING ITS JOURNEY TOWARDS EXCELLENCE 3OME OF THESE CHALLENGES HAVE BEEN THE LACK OF AWARENESS ABOUT ONLINE "" AND THE RESISTANCE OF USING TECHNOLOGY 4EJARI ADOPTED EFFECTIVE SCIENTIlC APPROACHES IN ORDER TO ADDRESS SUCH CHALLENGES AND OVERCOME THEM BASED ON CAREFUL PLANNING AND THE KNOWLEDGE OF THE LOCAL MARKET AND PEOPLE 3INCE INCEPTION 4EJARI AIMED TO BECOME THE LEADING "" ONLINE MARKETPLACE IN THE -IDDLE %AST AND PLAY A PIONEERING ROLE IN TRANSFORMING REGIONAL ECONOMIES INTO AN )NTERNET BASED TRADING ENVIRONMENT CREATING OUTSTANDING VALUE FOR CUSTOMERS AND INCREASED RETURNS ON INVESTMENTS 7ITH FOCUSED APPROACH AND DETERMINATION 4EJARI SUCCEEDED IN SHIFTING ALL THE 'OVERNMENT $EPARTMENTS IN $UBAI IN ADDITION TO THE MAJOR PRIVATE SECTOR ORGANI ZATIONS TO PROCURE ONLINE WITH THEIR SUPPLIERS 4HE INCREASING DEMAND FOR 4EJARIS PRODUCTS SERVICES OUTSIDE THE 5!% HAS GIVEN THE COMPANY THE OPPORTUNITY TO EXPAND ITS REACH TO MORE THAN lVE COUNTRIES AND
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
MARY BENElCIARIES OF THE MARKETPLACE SERVICES "UYERS COMMITMENT TO ADOPTION OF ONLINE PROCUREMENT HAD A VAST IMPACT ON SUPPLIERS COMMITMENT 4EJARIS REVENUE MODEL IS BASED ON PAID MEMBERSHIP FEES TO ACCESS THE MARKETPLACE SERVICES !FTER HAVING ACHIEVED A SOLID BASE OF CUSTOMERS 4EJARI HAS BEEN INTRODUCING NEW ADDED VALUE SERVICES TO ENHANCE THE PROCUREMENT PROCESSES OF ITS CUSTOMERS 4EJARI CONTINUES TO CAREFULLY STUDY THE MARKET AND CUSTOMER NEEDS AND ADHERE TO THEM BY ROLLING OUT NEW PRODUCTS AND SERVICES THAT FACILITATE THE TRANSFORMATION TO A TRULY INFORMATION SOCIETY
9%8,/',1*7+(,&76(&725
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
# )#4 FREE ZONE COMMUNITIES IN THE 5!%
4ODAY $)# IS A ONE STOP SHOP OFFERING SOLUTIONS TO ALL THE PROBLEMS A COMPANY FACES WHEN IT ENTERS A NEW COUNTRY $)# WAS INAUGURATED IN /CTOBER JUST DAYS AFTER THE ANNOUNCEMENT AT ')4%8 4HE PARK EXTENDING OVER MILLION SQUARE FEET OPENED WITH FOUR BUILDINGS 3OME COMPANIES HAD SIGNED UP AS TENANTS INCLUD ING WORLD RENOWNED COMPANIES SUCH AS -ICROSOFT /RACLE (0 )"- #OMPAQ $ELL 3IEMENS #ANON ,OGICA AND 3ONY %RICSSON #OMPANIES OPENING OFlCES IN THE )NTERNET #ITY COULD CHOOSE EITHER TO LEASE OFlCE SPACE OR TO BUY LAND TO BUILD OFlCES 7HENEVER POSSIBLE THE OFlCES OF BUSINESS PARTNERS WERE LOCATED NEXT TO EACH OTHER 3PACE WAS EASILY SCALABLE "UILT IN PARTNERSHIP WITH #ISCO THE TECHNICAL INFRASTRUCTURE WAS CLEARLY WORLD CLASS PROVIDING HIGH BANDWIDTH LOW COST TELECOMMUNICATIONS 4HE BUSINESS PARK HOUSED THE WORLDS LARGEST COMMERCIAL )NTERNET 0ROTOCOL )0 TELEPHONY SYSTEM $)# OFFERED ITS PARTNERS TAX FREE OWNERSHIP REPATRIATION OF CAPITAL AND PROlTS NO CURRENCY RESTRICTIONS AND PROTECTION OF INTELLECTUAL PROPERTY $UBAIS mEXIBLE LABOR LAWS MEANT THAT SPONTANEOUS SPORADIC NEEDS FOR PART TIME AND TEMPORARY STAFF COULD EASILY BE MET $)# PROMOTED WHAT IT CALLED THE PLUG AND PLAY APPROACH )T BENElTED BOTH THE ENTREPRENEUR WANTING TO RENT A SMALL OFlCE AND HAPPY TO SHARE CONFERENCE ROOMS AND OTHER FACILITIES AND THE LARGE COMPANY TESTING $UBAI AS ITS BASE FOR -IDDLE %AST
9%8,/',1*7+(,&76(&725
# $UBAI )NTERNET #ITY $UBAI )NTERNET #ITY $)# WAS lRST ANNOUNCED AT THE INTERNATIONAL ')4%8 FAIR IN ! BUSINESS PARK PROJECT $)# WOULD FOCUS PRIMARILY ON REAL ESTATE AND ON BEING AN INCUBATOR FOR START UPS AND DOTCOMS $)# WOULD ALSO PROVIDE SERVICES SUCH AS BUSI NESS INCORPORATION FREE TRADE ZONE ADVANTAGES AND STATE OF THE ART TECHNOLOGY
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
FOR COMPANIES LOOKING TO PROVIDE COST EFFECTIVE BUSINESS PROCESS OUTSOURCING "0/ SERVICES SUCH AS CALL CENTER OPERATIONS
s "USINESS PARTNERS CAN RENT OFlCE SPACES THAT CAN ACCOMMODATE ANY COMPANYS NEEDS FROM A ONE PERSON lRM TO A FULL mEDGED REGIONAL HEADQUARTERS OF A MULTI NA TIONAL s $)# GUIDES ALL ITS BUSINESS PARTNERS THROUGH THE LICENSING AND INCORPORATION PRO CESS THUS CUTTING DOWN SIGNIlCANTLY THE AMOUNT OF TIME IT TAKES FOR A COMPANY TO GET INCORPORATED IN $UBAI s $)# PROVIDES ITS BUSINESS PARTNERS WITH IMMIGRATION SERVICES AND HOUR TURN AROUND TIME FOR VISAS s $)# PROVIDES HOSPITALITY SERVICES THAT HELP BUSINESS PARTNERS WITH A RANGE OF ISSUES FROM RELOCATION TO ARRANGING FUNCTIONS AND PARTIES s $)# FREQUENTLY ORGANIZES NETWORKING EVENTS WITHIN THE COMMUNITY TO FOSTER BUSI NESS DEVELOPMENT AND KNOWLEDGE SHARING AMONG BUSINESS PARTNERS # $UBAI -EDIA #ITY $UBAI -EDIA #ITY $-# CONTRIBUTES TO $UBAIS OVERALL KNOWLEDGE ECONOMY BY ENABLING SERVICES FOR THE MEDIA INDUSTRY $-# PARTNER COMPANIES HAVE THE TYPICAL FREE ZONE BENElTS OF TAX FREE OPERATIONS AND NO CAPITAL OR OWNERSHIP RESTRICTIONS 0ARTNERS ALSO BENElT FROM ADVANCED TECHNOLOGY SERVICES AND ONE STOP SHOP FOR TRADE LICENSES VISAS AND WORK PERMITS &INALLY MEDIA BUSINESSES WITHIN $-# ENJOY FREEDOM OF EXPRESSION AND BEING IN THE MIDST OF A CREATIVE CLUSTER 3TRATEGICALLY LOCATED IN $UBAI AT THE CROSSROADS OF THE -IDDLE %AST !FRICA AND 3OUTH !SIA $-# IS RAPIDLY EMERGING AS A GLOBAL MEDIA HUBA REMARKABLE FEAT GIVEN THAT IT OPENED DOORS ONLY IN *ANUARY
9%8,/',1*7+(,&76(&725
$)# PROVIDES A ONE STOP SHOP SERVICE THAT AIMS TO SOLVE ANY PROBLEMS A BUSINESS PARTNER MIGHT FACE IN SETTING UP IN A NEW COUNTRY
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
$-# IS PRESENTLY HOME TO OVER MEDIA BUSINESSES THAT EMPLOY KNOWLEDGE WORKERS $-#S DIRECTORY OF BUSINESS PARTNERS READS LIKE A WHOS WHO IN THE GLOBAL MEDIA SCENE !SSOCIATED 0RESS "ERTELSMANN #.. #."# )NTERNATIONAL !DVERTISING !SSOCIATION )!! -C'RAW (ILL 0LATTS 3ONY 2EUTERS THE -IDDLE %AST "ROADCASTING #ORPORATION -"# 3AUDI 2ESEARCH AND 0UBLISHING 320# AND 4AJ 46
9%8,/',1*7+(,&76(&725
$-#S BUSINESS TOUCH CAN BE FELT LONG BEFORE POTENTIAL CUSTOMERS EVEN SET FOOT IN $UBAI 4HROUGH WORLD CLASS MARKETING ADVERTISING DIRECT MAILINGS ROAD AND TRADE SHOWS ETC NOT ONLY DOES $-# BUILD AWARENESS FOR ITSELF AMONG MEDIA PROFESSION ALS IT ALSO BUILDS THE CREDIBILITY AND PRESTIGE OF MEDIA BUSINESSES LOCATED AT $-# 4HIS HELPS $-# BUSINESS PARTNERS ATTRACT BOTH CUSTOMERS AND TALENTED EMPLOYEES )T IS COMMON TODAY TO HEAR MEDIA COMPANY EXECUTIVES SAY hWE HAVE OFlCES IN .EW 9ORK ,ONDON (ONG +ONG AND $UBAIv $-# CAREFULLY SELECTS THE BUSINESS PARTNERS TO BE GRANTED A $UBAI -EDIA #ITY AD DRESS $-# CONDUCTS A THOROUGH REVIEW OF A POTENTIAL BUSINESS PARTNERS BUSINESS PLAN MANAGEMENT TEAM CREDENTIALS AND ABILITY TO CONTRIBUTE TO $UBAIS KNOWLEDGE ECONOMY 4HIS ENSURES THAT $-# BUSINESS PARTNERS CREATE VALUE NOT JUST FOR THEIR SHAREHOLDERS BUT ALSO FOR THE OTHER BUSINESS PARTNERS AT $-# AND $UBAI AT LARGE $-# THEN FACILITATES THE EFlCIENT AND HASSLE FREE PROCUREMENT OF TRADE LICENSES VISAS AND WORK PERMITS $-# ALSO PROVIDES TELECOMMUNICATIONS AND )4 SERVICES AS WELL AS HOSPITALITY SERVICES FOR ASSISTANCE IN STAFF RELOCATION BOOKING HOTELS CONFER ENCE ROOMS RESTAURANTS TRANSPORTATION ETC 4HIS GIVES BUSINESS PARTNERS A HEAD START AND TIME TO FOCUS ON THEIR CORE BUSINESS ACTIVITIES /NCE A BUSINESS PARTNER IS UP AND RUNNING $-#S PARTNER RELATIONSHIP MANAGERS MONITOR PROGRESS AND TRACK AND RESOLVE AND ISSUES $-#S COMMITMENT TO CUS TOMER SATISFACTION AND STRONG RELATIONSHIPS WITH GOVERNMENT ALLOW IT TO PROVIDE GUIDANCE AND ASSISTANCE ON ISSUES RANGING FROM HOW TO USE THE ADVANCED FEATURES OF AN )NTERNET 0ROTOCOL )0 PHONE TO 5!% POLICIES AND REGULATIONS ON MEDIA
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
s $UBAI 3TUDIO #ITY $3# IS A PURPOSE BUILT FACILITY FOR BROADCASTERS AND lLMMAKERS )N ADDITION TO INFRASTRUCTURE FOR STUDIOS UP LINKING AND BROADCASTING $3# WILL ALSO PROVIDE RELEVANT SERVICES SUCH AS LOCATION MANAGEMENT ASSISTANCE s 4HE )NTERNATIONAL -EDIA 0RODUCTION :ONE )-0: IS ANOTHER PURPOSE BUILT FACILITY FOR COMPANIES SUCH AS PUBLISHERS PRINTERS AND PACKAGING ) )-0: WILL HAVE BOTH A LOGISTICS INFRASTRUCTURE AND VERY SPECIlC ACTIVITIES THAT PROMOTE THE DEVELOPMENT OF THESE SUB INDUSTRIES SUCH AS INDUSTRY AND TRADE ASSOCIATIONS DESIGNED TO HANDLE THE MACHINERY REQUIRED BY COMPANIES IN THESE SEGMENTS $-# ITSELF IS ALSO EXPANDING ADDING MORE TOWERS AND OFlCE SPACE TO CREATE EVEN MORE ROOM FOR $UBAI KNOWLEDGE ECONOMYS AGGRESSIVE GROWTH TRAJECTORY # +NOWLEDGE 6ILLAGE $UBAI +NOWLEDGE 6ILLAGE +6 IS A VIBRANT LEARNING COMMUNITY THAT IS WELL CONNECT ED IN THE REGION AND EDUCATES REGIONAL AND INTERNATIONAL STUDENTS AT ALL STAGES AND LEVELS + HIGHER EDUCATION VOCATIONAL AND PROFESSIONAL TRAINING AND E,EARNING )T PROVIDES THE INFRASTRUCTURE FOR DEVELOPING SHARING AND APPLYING KNOWLEDGE THAT IS INVALUABLE TO THE 5!% AND COMPLEMENTS THE FREE ZONE AREAS SUCH AS $UBAI )NTERNET #ITY AND $UBAI -EDIA #ITY +6 CURRENTLY PROVIDES EDUCATION TO OVER STUDENTS AT DIFFERENT UNIVERSITIES 7ITH A GROWTH RATE OF IN AND IN +6 PROJECTS THAT BY IT WILL BE PROVIDING EDUCATION TO STUDENTS )T IS IN THE PROCESS OF EXPANDING ITS CAMPUS TO INCLUDE THE MEGA CAMPUS h$UBAI +NOWLEDGE 5NIVERSITIES v ENCOMPASS ING ALMOST MILLION SQUARE FEET OF WHICH THE lRST STAGE WILL BE COMPLETED IN
9%8,/',1*7+(,&76(&725
#ERTAIN SEGMENTS OF THE MEDIA INDUSTRY HAVE EXPERIENCED PHENOMENAL GROWTH )N RESPONSE $UBAI -EDIA #ITY HAS SPUN OFF TWO DEVELOPMENTS TAILORED TO SPECIlC MEDIA CLUSTERS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
+6S OBJECTIVES ARE TO DEVELOP $UBAI INTO A DESTINATION FOR EDUCATION POSITIONING ITSELF IN THE -IDDLE %AST AS A CENTER OF EXCELLENCE FOR LEARNING AND INNOVATION $ )NVESTMENT IN )#4 $ -UBADALA
9%8,/',1*7+(,&76(&725
-UBADALA $EVELOPMENT #OMPANY IS A WHOLLY OWNED INVESTMENT VEHICLE BELONG ING TO THE 'OVERNMENT OF !BU $HABI )T WAS ESTABLISHED IN /CTOBER AS A 0UBLIC *OINT 3TOCK #OMPANY )TS MANDATE IS INCLUDE ESTABLISHMENT OF NEW COMPANIES AND THE ACQUISITION OF STRATEGIC HOLDINGS IN EXISTING COMPANIES EITHER IN THE 5!% OR ABROAD -UBADALA FOCUSES ON GENERATING SUSTAINABLE ECONOMIC BENElTS FOR !BU $HABI THROUGH A CAREFUL SELECTION OF BUSINESS VENTURES n IN PARTNERSHIP WITH LOCAL REGIONAL AND INTERNATIONAL INVESTORS -UBADALA INVESTS IN A WIDE RANGE OF STRATEGIC SECTORS -UBADALAS INVESTMENTS AND PROJECTS ARE DEVELOPED AND MANAGED BY THREE OPERATING BUSINESS UNITS A )NDUS TRY 4ECHNOLOGY AND 4ELECOMMUNICATIONS )44 B %NERGY AND 5TILITIES C 0UBLIC 0RI VATE 0ARTNERSHIPS AND 3ERVICES -UBADALAS )44 BUSINESS UNIT HAS A MANDATE TO INVEST IN HIGH VALUE HIGH TECHNOL OGY PROJECTS WITH GLOBAL PARTNERS AND IS KEEN ON PARTNERING WITH THOSE WHICH WILL INVOKE KNOWLEDGE TRANSFER IN INDUSTRIES AND NEW TECHNOLOGIES TO !BU $HABI /NE OF -UBADALAS mAGSHIP PROJECTS IS )NJAZAT $ATA 3YSTEMS ,AUNCHED EARLY IN )NJAZAT $ATA 3YSTEMS WILL OFFER REGIONAL MARKETS A COMPLETE RANGE OF )4 OUTSOURCING SERVICES n TOGETHER WITH )4 STRATEGY AND DELIVERY CONSULTANCY SYSTEMS INTEGRATION AND ENTERPRISE RESOURCE PLANNING )NJAZAT WAS ESTABLISHED DURING THE TH 1UARTER OF BY -UBADALA AND %LECTRONIC $ATA 3YSTEMS %$3 OF THE 53! %$3 INTERNATIONAL SOFTWARE SOLUTIONS NETWORK CUR
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
RENTLY SPANS COUNTRIES AND SERVICES MORE THAN CLIENTS
9%8,/',1*7+(,&76(&725
-UBADALA AIMS FOR )NJAZAT TO BECOME THE PREMIER INFORMATION TECHNOLOGY AND BUSINESS PROCESS OUTSOURCING SERVICES PROVIDER IN THE REGION 'ROWTH WILL BE DRIVEN THROUGH -UBADALAS KNOWLEDGE OF THE 'ULF BUSINESS ENVIRONMENT PLUS THE DELIV ERY CAPABILITIES OF %$3 n CREATING A LOCAL COMPANY WITH THE EXPERIENCE OF A GLOBAL PLAYER
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
6) $)')4!, !2!")# #/.4%.4 ).)4)!4)6%3
!LWARAQCOM IS BY FAR THE lRST COMPREHENSIVE FREE !RABIC $IGITAL LIBRARY THAT HAS EVER GONE LIVE 4HE WEBSITE INCLUDES OVER A MILLION PAGES OF THE MOST IMPORTANT !RABIC CLASSICAL BOOKS PLUS SOME IMPORTANT BOOKS OF THE 7ORLD (ERITAGE LIKE h4HE 3TORY OF #IVILIZATIONv !LWARAQ WAS ESTABLISHED IN THE YEAR AS AN INITIATIVE BY !BU $HABIS #ULTURAL &OUNDATION )T IS A NON PROlT CULTURAL PROJECT THAT AIMS TO PRESERVE THE !RABIC (ERI TAGE AND ELIMINATES THE CULTURAL AND DIGITAL DIVIDE BY PROVIDING ABOUT !RABIC AND )SLAMIC CULTURAL BOOKS IN TOPICS SUCH AS (ISTORY LITERATURE AND PHILOSOPHY -ANY OF THESE VALUABLE BOOKS ARE NOT AVAILABLE IN HARD COPY FOR THE PUBLIC AROUND THE WORLD 4HE DIGITAL LIBRARY EVOLVED OVER TIME AND HAS A POWERFUL TEXT SEARCH ENGINE THAT HELPS RESEARCHERS AND VISITORS TO REACH A HUGE AMOUNT OF INFORMATION 6ISITORS OF !LWARAQ CAN READ THE FULL TEXT OF HUNDREDS OF BOOKS SEARCH INSIDE BOOKS ADD ANNO TATIONS DISCUSS BOOKS WITH OTHER VISITORS AND JOIN CULTURAL DISCUSSIONS ABOUT VARIOUS CULTURAL TOPICS !LWARAQ PROVED ITSELF TO BE THE MOST IMPORTANT INFORMATION RESOURCE OF !RABIC (ERI TAGE ON THE )NTERNET WHERE RESEARCHERS STUDENTS SCHOLARS AND INTERESTED PEOPLE CAN lND IMPORTANT INFORMATION FOR THEIR RESEARCHES !LWARAQ SUPPORTS CULTURAL DIALOGUE THROUGH ITS DISCUSSION FORUMS AND IT IS THE ONLY WEB SITE WHERE PEOPLE ARE DISCUSSING !RABIC "OOKS AND OTHER CULTURAL TOPICS !RTS n (ISTORY n ,ANGUAGE n 'E OGRAPHY n LITERATURE AND PHILOSOPHY
9,',*,7$/$5$%,&&217(17,1,7,$7,9(6
! !L 7ARAQ
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
!S A CULTURAL PORTAL !LWARAQ PROMOTES BOOKS AND INSPIRES READING BY PROVIDING ITS VISITORS WITH SELECTED EXCERPTS OF HUNDREDS OF BOOKS THAT MAY OR MAY NOT BE AVAILABLE IN ITS DIGITAL LIBRARY )T ALSO GIVES THE READER ALL BIBLIOGRAPHICAL INFORMATION ABOUT THEM
9,',*,7$/$5$%,&&217(17,1,7,$7,9(6
)N ADDITION !LWARAQ CONTAINS CULTURAL !UDIO -ATERIAL FOR THE SIGHT IMPAIRED MATERI ALS AVAILABLE INCLUDING THE 3TORY OF #IVILIZATION AND 4HE 2ENASCENCE EXCERPTS ABOUT 0ROPHET -OHAMED 3HAKESPEARE "EETHOVEN AND OTHERS !LWARAQ WAS CHOSEN BY THE )45 !RABIC "OOK AS A PILOT PROJECT THAT PRESERVES THE !RABIC AND )SLAMIC CULTURE
Z Z Z W U D D H
7KLV3XEOLFDWLRQLVSUHSDUHGE\WKH8$(7HOHFRPPXQLFDWLRQV5HJXODWRU\$XWKRULW\ LQFRRSHUDWLRQZLWKWKH8$(0LQLVWU\RI)RULJQ$IIDLUVWKH0LQLVWU\RI&RPPXQLFD WLRQVWKH0LQLVWU\RI,QIRUPDWLRQ &XOWXUHWKH0LQLVWU\RI(GXFDWLRQWKH0LQLVWU\RI /DERUWKH*HQHUDO,QIRUPDWLRQ$XWKRULW\(PLUDWHV7HOHFRPPXQLFDWLRQV&RUSRUD WLRQ (WLVDODW 7KXUD\D 6DWHOOLWH 7HOHFRPPXQLFDWLRQV &RPSDQ\ 'XEDL ,QWHUQHW &LW\7HMDUL0XEDGDODDQG'XEDLH*RYHUQPHQW
3UHSDUHG%\7KH7HOHFRPPXQLFDWLRQV5HJXODWRU\$XWKRULW\ &RS\ULJKW7HOHFRPPXQLFDWLRQV5HJXODWRU\$XWKRULW\
$OOLQIRUPDWLRQFRQWDLQHGLQWKLVSXEOLFDWLRQKDVEHHQGHULYHGDQGFRPSLOHGIURPDFFRXQWDEOHUHVRXUFHVEHOLHYHGWREHDFFXUDWHDQGUHOLDEOHDWWKHWLPHRI SXEOLVKLQJ +RZHYHU LQ YLHZ RI WKH QDWXUDO VFRSH IRU KXPDQ DQGRU WHFKQLFDO HUURUV HLWKHU DW VRXUFH RU GXULQJ SURGXFWLRQ WKH 8$( 7HOHFRPPXQLFDWLRQV 5HJXODWRU\$XWKRULW\DFFHSWVQROLDELOLW\ZKDWVRHYHUIRUDQ\ORVVRUGDPDJHUHVXOWLQJIURPHUURUVLQDFFXUDFLHVRURPLVVLRQVDIIHFWLQJDQ\SDUWRIWKLVSXEOLFDWLRQ
)T GIVES ME GREAT PLEASURE TO INTRODUCE THE 5NITED !RAB %MIRATES AND ITS )#4 SECTOR TO THE TELECOM AND BUSINESS COMMUNITIES ACROSS THE GLOBE /VER THE PAST YEARS THE )#4 SECTOR IN THE 5!% HAS DEVELOPED AND GROWN TREMENDOUSLY TO SERVE NOT ONLY THE PEOPLE OF THE 5!% BUT ALSO THOSE IN NEIGHBORING COUNTRIES 4HIS IS DUE TO THE PHENOMENAL PERFORMANCES IN THE lELDS OF INFORMATION TECHNOLOGY AND TELECOM MUNICATIONS THAT 5!% lRMS HAVE BEEN INVITED TO PROVIDE THEIR EXPERTISE IN OTHER COUNTRIES IN THE REGION 0ROUDLY THE 5!% HAS PROVIDED PIONEERING MODELS IN AREAS OF TELECOMMUNICATION SERVICES E#OMMERCE E'OVERNMENT INFORMATION TECHNOLOGY AND RELATED lELDS IN THE REGION 4HIS REPORT HIGHLIGHTS JUST A FEW OF THE SUCCESS STORIES OF HOW THE 5!% HAS LEVERAGED )#4 IN THESE lELDS 4HE GOAL OF THE 5!% IS NOT MERELY TO BRIDGE THE INFORMATION GAP BUT TO TAKE THE )#4 SECTOR TO THE NEXT LEVEL OF SUCCESS 7ITH A LOOK TO THE IMMEDIATE FUTURE THE 5!% IS ENTERING AN EXCITING NEW PHASE #OMPETITION IS BEING INTRODUCED IN THE TELECOM SECTOR AND A SECOND FULL SERVICE OP ERATOR IS PREPARING TO ENTER THE MARKET !T THE INTERNATIONAL LEVEL THE 5!% IS HEAVILY INVOLVED IN &REE 4RADE !GREEMENT NEGOTIATIONS WITH SEVERAL IMPORTANT COUNTRIES !S WE FACE THE RAPIDLY CHANGING SOPHISTICATED DIGITAL AGE THE 5!% IS PREPARED FOR AND COMMITTED TO MAINTAINING ITS LEADING EDGE TOWARD THE CONTINUED STATE OF THE ART DEVELOPMENT WITHIN THE 5!% AND BEYOND ITS BORDERS
3ULTAN "IN 3AEED !L -ANSOORI -INISTER OF #OMMUNICATIONS #HAIRMAN OF THE 3UPREME #OMMITTEE FOR THE 3UPERVISION OF THE 4ELECOMMUNICATIONS 3ECTOR 5NITED !RAB %MIRATES
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
) "!3)# #/5.429 $!4!
4HE 5!% IS SITUATED IN THE HEART OF THE !RABIAN 'ULF BORDERED FROM THE NORTH AND NORTHWEST BY THE !RABIAN 'ULF FROM THE WEST BY 1ATAR AND THE +INGDOM OF 3AUDI !RABIA FROM THE SOUTH BY THE 3ULTANATE OF /MAN AND THE +INGDOM OF 3AUDI !RA BIA AND FROM THE EAST BY THE !RABIAN 'ULF AND 3ULTANATE OF /MAN 4HE COASTLINE OVERLOOKING THE SOUTHERN COASTS OF THE !RABIAN 'ULF EXTENDS OVER KM FROM THE 1ATAR PENINSULA TO THE WEST UP TO THE (EAD OF -ASENDEM TO THE EAST WHERE THE EMIRATES OF !BU $HABI $UBAI 3HARJAH !JMAN 5MM !L 1AIWAIN AND 2AS !L +HAIMAH ARE SITUATED 4HE COASTLINE OF A SEVENTH EMIRATE !L &UJAIRAH EXTENDS ALONG THE COAST OF /MAN FOR KM 4HE 5!% OCCUPIES THE AREA BETWEEN ² AND ² . AND ² AND ² % " #LIMATE 4HE 5!% LIES IN THE ARID TROPICAL ZONE EXTENDING ACROSS !SIA AND .ORTH !FRICA #LIMATIC CONDITIONS IN THIS AREA ARE STRONGLY INmUENCED BY THE )NDIAN /CEAN 4HE 5!% BORDERS BOTH THE !RABIAN 'ULF AND THE 'ULF OF /MAN WHICH EXPLAINS WHY HIGH TEMPERATURES IN THE SUMMER ARE ALWAYS ACCOMPANIED BY HIGH HUMIDITY ALONG THE COASTAL REGIONS .OTICEABLE VARIATIONS IN CLIMATE ARE EXPERIENCED BETWEEN THE COASTAL REGIONS THE DESERTS OF THE INTERIOR REGION THAT DOMINATE MOST OF THE COUN TRY AND THE MOUNTAINOUS REGIONS 3IMILAR TO OTHER COUNTRIES ALONG THE TROPICAL ZONE THE 5!% EXPERIENCES LITTLE RAINFALL IN SOME GEOGRAPHICAL LOCATIONS AND AN ABUNDANCE IN OTHERS SUCH AS THE EMIRATES OF &UJAIRAH AND 2AS !L +HAIMAH DUE TO THEIR PROXIMITY TO MOUNTAINS 4HE AMOUNT OF RAINFALL mUCTUATES FROM YEAR TO YEAR AS IT DOES REGION TO REGION
,8$(%$6,&&28175<'$7$
! 'EOGRAPHY
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
# (ISTORY )N !UGUST 3HEIKH :AYED BIN 3ULTAN !L .AHYAN BECAME THE RULER OF !BU $HABI 5NDER HIS RULE !BU $HABI WAS TRANSFORMED WITH THE CONSIDERABLE INCOME FROM THE PETROLEUM INDUSTRY AND THE ALLOCATION OF PUBLIC WORKS AND THE PROVISION OF WEL FARE SERVICES WAS ESTABLISHED )N THE SAME YEAR PETROLEUM WAS DISCOVERED IN $UBAI WHICH ALSO LED TO RAPID DEVELOPMENT
,8$(%$6,&&28175<'$7$
)N *ANUARY THE 5NITED +INGDOM ANNOUNCED ITS INTENTION OF WITHDRAWING ITS "RITISH MILITARY FORCES FROM THE AREA AND IN *ULY SIX OF THE EMIRATES !BU $HABI $UBAI 3HARJAH 5MM !L 1AIWAIN !JMAN AND !L &UJAIRAH HAD AGREED ON A FEDERAL CONSTITUTION FOR ACHIEVING INDEPENDENCE AS THE 5NITED !RAB %MIRATES 5!% 4HE 5!% ESTABLISHED ITS INDEPENDENCE ON $ECEMBER 4HE REMAINING SHEIKH DOM 2AS !L +HAIMAH JOINED THE 5!% IN &EBRUARY !S AN INDEPENDENT COUNTRY 3HEIKH :AYED TOOK OFlCE AS THE lRST 0RESIDENT OF THE 5!% /N $ECEMBER THE 5!% BECAME THE EIGHTEENTH MEMBER OF THE ,EAGUE OF !RAB 3TATES AND ON $ECEMBER IT BECAME THE ND MEMBER OF THE 5NITED .ATIONS )N -AY THE 5!% BECAME THE FOUNDING MEMBER OF THE 'ULF #OOPERATION #OUNCIL '## 4HE '## AIMS TO ACHIEVE GREATER POLITICAL AND ECONOMIC INTEGRATION BETWEEN 'ULF COUNTRIES $ 'OVERNMENT 4HE 5!% IS A CONSTITUTIONAL FEDERATION OF SEVEN EMIRATES !BU $HABI $UBAI 3HARJAH !JMAN 5MM !L 1AIWAIN 2AS !L +HAIMAH AND !L &UJAIRAH 3HEIKH +HALIFA BIN :AYED !L .AHYAN WAS ELECTED AS 0RESIDENT ON RD .OVEMBER FOLLOWING THE DEATH OF 3HEIKH :AYED BIN 3ULTAN !L .AHYAN WHO HELD THE POST FROM $ECEMBER WHEN
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
)) )#4 2%'5,!4/29 &2!-%7/2+
4HE 5!% TELECOM MARKET IS CONSIDERED ONE OF THE MOST DEVELOPED SECTORS IN THE COUNTRY AND IS ON PAR WITH THE MOST ADVANCED TELECOM SECTORS IN THE INTERNATIONAL ARENA 4HIS ALL HAPPENED BECAUSE THE 5!% GOVERNMENT PROVIDED THE RIGHT ENVIRON MENT FOR THE DEVELOPMENT OF THE TELECOM SECTOR IN THE 5!% 4HE &EDERAL ,AW BY $ECREE .O OF CALLS FOR TELECOM REFORM AND LIBERALIZATION )N -AY THE 5!% 4ELECOMMUNICATION 3UPREME #OMMITTEE THE ENTITY EMPOW ERED BY THE 5!% GOVERNMENT TO OVERSEE THE TELECOMMUNICATION SECTOR ISSUED A DECISION AWARDING A SECOND LICENSE TO A NEW TELECOMMUNICATION COMPANY FOR THE PROVISION OF TELECOM SERVICES IN THE 5!% 4HE NEW LICENSE ENTITLES THE NEW COMPANY TO BE A FULL SERVICE PROVIDER OF TELECOM SERVICES IN THE 5!% A lRST STEP TOWARDS FULL MARKET LIBERALIZATION 4HE 5!% 4ELECOMMUNICATIONS 2EGULATORY !UTHORITY 42! IN CONSULTATION WITH THE 3UPREME #OMMITTEE IS WORKING TO DEVELOP THE TELECOM SECTOR AND IS IN THE PROCESS OF ESTABLISHING POLICIES TO ENHANCE COMPETITION AND TO ENCOURAGE NEW TECHNOLO GIES PRODUCTS AND SERVICES
,,,&75(*8/$725<)5$0(:25.
&OR THE LAST YEARS THE PUBLIC TELECOMMUNICATION SERVICES IN THE 5!% HAVE BEEN PROVIDED UNDER MONOPOLY CONDITIONS BY THE %MIRATES 4ELECOMMUNICATIONS #ORPO RATION %TISALAT A COMPANY OF WHICH THE 5!% GOVERNMENT OWNS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
))) )#4 ).&2!3425#452%
4HE )#4 INFRASTRUCTURE IN THE 5!% IS CLEARLY POSITIONED AS ONE OF THE TOP GLOBAL PER FORMERS IN TERMS OF TELEDENSITY AND )NTERNET DISSEMINATION IN ADDITION TO ADVANCED SATELLITE AND CABLE SERVICES 4HE 5!% IS RANKED THE RD IN THE WORLD AND IS THE HIGH EST RATED !RAB COUNTRY IN THE 7ORLD %CONOMIC &ORUMS 'LOBAL )NFORMATION 4ECHNOL OGY 2EPORT OVERTAKING +OREA )TALY AND "ELGIUM 4HESE RANKINGS ARE BASED ON THE .ETWORKED 2EADINESS )NDEX .2) WHICH IS THE MEASURE OF THE DEGREE OF PREPARA TION OF A NATION OR COMMUNITY TO PARTICIPATE IN AND BENElT FROM )#4 DEVELOPMENTS %TISALAT REGARDED AS ONE OF THE MOST ADVANCED TELECOMMUNICATIONS COMPANIES IN THE REGION HAS BEEN DEVELOPING THE TELECOMMUNICATIONS INFRASTRUCTURE IN THE 5!% FOR THE LAST YEARS 4HE LAUNCH OF THE 5!% 4ELECOMMUNICATIONS 2EGULATORY !UTHOR ITY 42! AND THE ANNOUNCEMENT OF A SECOND OPERATOR TO ENTER THE 5!% MARKET BY WILL HELP FURTHER DEVELOPMENT OF THE )#4 SECTOR AND WILL HELP SUSTAIN ITS ALREADY STRONG INFRASTRUCTURE AND SERVICES !NOTHER )#4 INFRASTRUCTURE STRATEGY LIES WITH THE 4HURAYA 3ATELLITE 4ELECOMMUNICA TIONS #OMPANY THAT PROVIDES SERVICES TO MORE THAN SUBSCRIBERS IN THREE CONTINENTS )T IS A PROJECT INITIATED BY %TISALAT AND IS BASED IN !BU $HABI WHICH IS THE CAPITAL CITY OF THE 5!% $UBAI )NTERNET #ITY ANOTHER SUCCESS STORY IN THE 5!% HAS POSITIONED ITSELF AS THE MOST SUCCESSFUL BUSINESS MODEL IN THE -IDDLE %AST TO ATTRACT FOREIGN )#4 COMPANIES AND CONTINUES TO DEVELOP INTO A GIANT )#4 COMMUNITY 4HE TELECOM SECTOR IN THE 5!% WILL WITNESS A TURNING POINT IN THE YEAR AS THE NEW TELECOM COMPANY TO BE AWARDED AS THE SECOND LICENSEE LAUNCHES ITS OPERA
,,,,&7,1)5$6758&785(
! 4HE 5!%S CAPABILITIES FOR )#4 INFRASTRUCTURE
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
%TISALAT WAS AMONG THE lRST OPERATORS IN THE REGION TO JOIN THE '3- ASSOCIATION IN WHICH WAS IN A mEDGLING STATE IN %UROPE AT THE TIME *OINING THIS ASSOCIATION EARLY ALLOWED %TISALAT TO EASILY LINK ITS CUSTOMERS WITH ALL OTHER OPERATORS OFFERING THE '3- SERVICE #USTOMERS COULD ROAM WITH THEIR SAME NUMBER AND MOBILE PHONE TO ANY OTHER '3- OPERATORS SERVICE AREA THAT %TISALAT HAD AN AGREEMENT WITH 4HIS PROVIDED A MAJOR BOOST FOR BUSINESS AS MOBILE USERS BEGAN TO GAIN THE NEED AND GRASPED THE VALUE OF ALWAYS BEING IN TOUCH %TISALAT HAS A HISTORY OF LAUNCHING SERVICES AND TECHNOLOGY UPGRADES AT FREQUENT IN TERVALS #USTOMERS HAVE HAD THE BENElT OF USING --3 '023 )NTERNATIONAL ROAMING %7!0 AS WELL AS A HOST OF OTHER VALUE ADDED SERVICES THAT ARE AIMED AT MAKING THE CUSTOMERS MOBILE EXPERIENCE THE MOST BENElCIAL POSSIBLE %TISALATS VALUE ADDED SERVICES FOR MOBILE USERS ARE INNOVATIVE AND CONVENIENT AND ENSURE THAT USERS RECEIVE THE FEATURES AND SERVICE THAT ARE MOST BENElCIAL TO THEM 3OME OF THE PROMINENT EXAMPLES OF VALUE ADDED SERVICES THAT HAVE RECENTLY BEEN LAUNCHED BY %TISALAT ARE @4ARJIM AN 3-3 BASED TRANSLATION SERVICE THAT ALLOWS THE USER TO OBTAIN WORD OR PHRASE TRANSLATIONS BETWEEN %NGLISH AND !RABIC AND @.AJM A PACKAGED POST PAID MOBILE SERVICE THAT ALLOWS THE USER TO PREDETERMINE CALLING MINUTES AND NUMBERS OF 3-3 4HIS IS %TISALATS LATEST OFFERING AND HELPS TO BUDGET MOBILE PHONE USAGE 4HE CONTENT SERVICES OF %TISALAT HAVE SEEN A LARGE NUMBER OF USERS WHO USE IT FOR ENTERTAINMENT LIKE MOBILE RINGTONES AND WALLPAPERS AND MORE SERIOUS USES LIKE RECEIVING BREAKING NEWS AND STOCK PRICES ! )NTERNATIONAL SERVICES %TISALAT HAS DIRECT DIALING AGREEMENTS WITH OVER COUNTRIES AND CUSTOMERS CAN MAKE INTERNATIONAL CALLS AT COMPETITIVE RATES -OBILE USERS APART FROM DIALING
,,,,&7,1)5$6758&785(
! -OBILE SERVICES HIGHLIGHTS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
INTERNATIONAL DIRECT TO ALL COUNTRIES THAT %TISALAT HAS DIRECT DIALING AGREEMENTS WITH CAN ALSO ROAM WITH THEIR %TISALAT MOBILE %TISALAT HAS RECIPROCAL ROAMING AGREEMENTS WITH MORE THAN OPERATORS IN COUNTRIES ! %TISALAT #ONTACT #ENTER
,,,,&7,1)5$6758&785(
%TISALATS STATE OF THE ART CONTACT CENTER WAS ESTABLISHED IN $ECEMBER TO HANDLE ALL OF THE CORPORATIONS NON FACE TO FACE CUSTOMER INTERACTIONS BOTH WITHIN THE 5!% AND INTERNATIONALLY )T PROVIDES AROUND THE CLOCK CUSTOMER CONTACT HAN DLING SERVICES OVER MULTIPLE COMMUNICATION MEDIAS VOICE FAX AND )NTERNET !T THE END OF THE TOTAL NUMBER OF CALLS WAS REPORTED TO BE MILLION OVER MONTHS ! RANGE OF OUTSIDE CLIENTS ALSO NOW BENElT FROM THE CONTACT CENTERS PORTFOLIO OF PREMIUM SERVICES 3-3 MANAGEMENT SYSTEM FOR "ULK 3-3 AS WELL AS THE 9ELLOW 0AGES SERVICES " 4ELEPHONE NETWORK HIGHLIGHTS " &IXED NETWORKS %TISALAT HAS A MODERN AND WELL CONNECTED lXED NETWORK THAT IS MAINTAINED AND UPGRADED TO ENSURE THAT THE LATEST TECHNOLOGY IS AVAILABLE TO ALL CUSTOMERS 7ITH OVER MILLION CUSTOMERS ON THE lXED NETWORK %TISALAT HAS ENSURED THAT THE SERVICE IS AVAILABLE IN EVEN THE MOST REMOTE AREAS OF THE 5!% 3OME OF THE RECENT DEVELOPMENTS IN THIS AREA AWAITING COMMERCIAL LAUNCH ARE THE OPTION OF SENDING SHORT MESSAGES BETWEEN THE lXED NETWORK AND PLACING VIDEO CALLS &IXED NETWORKS ARE ALSO USED BY A LARGE PERCENTAGE OF PEOPLE TO ACCESS $IAL 5P )NTERNET ACCOUNTS %TISALAT PROUDLY DEMONSTRATES THE CAPACITY OF ITS NETWORK AND THE POSSIBILITIES OF VOICE AND DATA OVER THE SAME PHONE LINE " -OBILE NETWORKS %TISALAT HAS UPGRADED ALL ITS '3- CUSTOMERS TO THE ' PLATFORM FROM ' WHICH IS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
4HE NUMBER OF BROADBAND SUBSCRIBERS USING A DIGITAL SUBSCRIBER LINE $3, WITH %TI SALAT HAS GROWN FROM SUBSCRIBERS IN TO SUBSCRIBERS IN -ORE THAN 0#S ARE REPORTED TO BE INSTALLED IN THE 5!% WITH A PENETRATION OF %TISALATS E#OMPANY A BUSINESS UNIT CREATED IN *UNE IS A ONE STOP SHOPPING OFFERING OF INFORMATION AND COMMUNICATIONS TECHNOLOGY SOLUTIONS FOR CORPORATE AND RETAIL CUSTOMERS E#OMPANY IS THE mAGSHIP )NTERNET BUSINESS OPERATIONS AND WAS THE DRIVE OF MORE )NTERNET USERS IN THE 5!% E#OMPANY OFFERS END TO END CUS TOMER FOCUSED SERVICES # %TISALAT E#OMPANY SOLUTIONS
,,,,&7,1)5$6758&785(
4HE FOLLOWING IS A LIST OF SOLUTIONS OFFERED BY %TISALAT E#OMPANY s E"USINESS SOLUTIONS OFFERS BUSINESSES GOVERNMENTS AND CONSUMERS A COST EFFEC TIVE SECURE AND CONVENIENT METHOD OF CONDUCTING ONLINE TRANSACTIONS s %TISALAT OWNS AND RUNS #OMTRUST #ERTIlCATION !UTHORITY THAT WAS APPROVED BY THE 5!% #ABINET OF -INISTERS AS THE #ERTIlCATION !UTHORITY #! FOR THE 5!% )T PROVIDES 0+) BASED SOLUTIONS TO SERVE THE SECURITY REQUIREMENTS OF ENTERPRISES IN THE -IDDLE %AST REGION s E#ONSULTING FOCUSES ON ADDRESSING THE HIGHLY COMPLEX AND DIVERSE E"USINESS OUTSOURCING REQUIREMENTS OF ENTERPRISE CUSTOMERS AS WELL AS GOVERNMENTS ACROSS 3OUTH !SIA THE -IDDLE %AST AND .ORTH !FRICA REGIONS BY PROVIDING DESIGN INTEGRA TION DEPLOYMENT AND MANAGEMENT SERVICES FOR )NTERNET BASED SOLUTIONS ENSURING OPTIMUM PERFORMANCE AIRTIGHT SECURITY COST EFFECTIVENESS AND RAPID DELIVERY OF PROJECT OBJECTIVES s E(OSTING IS A ONE STOP SHOPPING PARTNER FOR THE HOSTING OF E"USINESS APPLICATIONS ON THE )NTERNET 7ITH A COMPREHENSIVE RANGE OF E(OSTING PACKAGES AND SERVICES E#OMPANY PROVIDES THE MOST RELIABLE SECURE AND AFFORDABLE SOLUTIONS AVAILABLE IN
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
THE -IDDLE %AST MARKET TODAY s E0AYMENT IS AN ONLINE PAYMENT SERVICE THAT ENABLES MERCHANTS AND E#OMMERCE ENABLED ORGANIZATIONS TO INITIATE AUTHORIZATION AND SETTLEMENT BY THEIR ACQUIRING BANK FOR ONLINE TRANSACTIONS AS WELL AS TO PERFORM ADJUSTMENTS SUCH AS REVERSALS AND CREDITS ON PREVIOUS REQUESTS
s E3ECURITY PROVIDES INCREMENTAL PROTECTION TO AN ORGANIZATIONS )4 INFRASTRUCTURE AND HELP TO MITIGATE RISKS 4HE E3ECURITY OFFERINGS COMBINE THE mEXIBILITY OF CUS TOMIZED SECURITY IMPLEMENTATIONS WITH THE STRENGTH OF TOTALLY OUTSOURCED SECURITY MANAGEMENT AND CAN ADDRESS THE REQUIREMENTS OF A DIVERSE USER BASE s 3TREAMING 3ERVICE IS A COMPREHENSIVE SERVICE THAT ENABLES CONTENT PROVIDERS AND COMPANIES TO DRIVE TRAFlC TO THEIR WEB SITES BY ENRICHING THE END USER EXPERIENCE THROUGH DELIVERING NEWS MUSIC AND VIDEO CLIPS s 7EB (OSTING 3ERVICE IS A WORLD CLASS SERVICE THAT HELPS SMALL AND LARGE BUSINESSES GAIN A FOOTHOLD ON THE )NTERNET # )NTERNET "ACKBONE AND SUPPORTING NETWORKS 4HE %MIRATES )NTERNET %XCHANGE %-)8 IS ONE OF %TISALATS BUSINESS UNITS WITH AN EMPOWERMENT TO CONTINUALLY EXPAND INTERNATIONAL ONLINE ACCESS IN ORDER TO SUP PORT GROWING DEMANDS FROM ITS CUSTOMERS "Y THE END OF THE .ET %XCHANGE HAD INCREASED ITS AVAILABLE CAPACITY TO GIGABYTES OF )NTERNET BANDWIDTH ON INTERNATIONAL SUBMARINE CABLES SUCH AS 3%! -% 7% AND &,!' %-)8 ALSO HAS AN EXTENSIVE NETWORK OF 0RIVATE 0EERING 0ARTNERS 000
,,,,&7,1)5$6758&785(
s E2ETAILING IS A 1UICK3HOP SOLUTION THAT CAN ESTABLISH AN ELECTRONIC STOREFRONT TO SELL PRODUCTS AND SERVICES ONLINE 4HE CUSTOMERS WOULD HAVE ACCESS TO THIS STOREFRONT HOURS A DAY DAYS A WEEK
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
$ 4HURAYA 3ATELLITE 4ELECOMMUNICATIONS #OMPANY 4HURAYA 3ATELLITE 4ELECOMMUNICATIONS #OMPANY IS ONE OF THE MOST ACKNOWLEDGED SUCCESS STORIES OF THE 5!% 4HE 4HURAYA PROJECT WAS INITIATED BY THE %MIRATES 4ELECOMMUNICATIONS #ORPORATION %TISALAT )TS NAME WAS DERIVED FROM THE 4AURUS CONSTELLATION STAR CLUSTER AND WAS ESTABLISHED IN !PRIL AS A PRIVATE JOINT STOCK COMPANY )T WAS LAUNCHED ON /CTOBER AND COMMENCED ITS COMMERCIAL SERVICE IN *ULY
,,,,&7,1)5$6758&785(
4HURAYA WAS ESTABLISHED TO MEET A DEMAND FOR WIRELESS COVERAGE FOR MOBILE TELE COMMUNICATIONS )TS MISSION WAS TO PROVIDE UNINTERRUPTED TELECOMMUNICATION SERVICES TO A VAST REGION INHABITED BY BILLION PEOPLE IN MORE THAN COUNTRIES THAT INCLUDED %UROPE .ORTH AND #ENTRAL !FRICA AND A LARGE PORTION OF 3OUTHERN !FRICA THE -IDDLE %AST AND #ENTRAL AND 3OUTH !SIA 4HURAYA HAS TWO SATELLITES CURRENTLY IN ORBIT AND A THIRD BEING PLANNED FOR LAUNCH 4HE 4HURAYA SATELLITE WAS LAUNCHED ON /CTOBER )T WAS ON BOARD A 3EA ,AUNCH :ENIT 3, ROCKET LAUNCHED FROM THE EQUATOR IN THE MIDDLE OF THE 0ACIlC /CEAN )T WAS THE HEAVIEST COMMERCIAL PAYLOAD EVER LAUNCHED AND THE lRST COM MERCIAL SATELLITE TO EMPLOY DIGITAL BEAM FORMING 4HURAYAS COMMERCIAL SERVICES BEGAN IN A GRADUAL ROLL OUT IN A NUMBER OF COUNTRIES IN 4HURAYAS SECOND SATEL LITE 4HURAYA WAS LAUNCHED ON *UNE AND A THIRD SATELLITE IS BEING BUILT BY "OEING 3ATELLITE 3YSTEMS TO EXPAND THE SYSTEM CAPACITY 4HURAYA IS A TURNKEY PROJECT BUILT BY "OEING 3ATELLITE 3YSTEMS ESTIMATED AT A COST OF 53 BILLION $ESIGNED FOR A YEAR LIFESPAN THE 4HURAYA SATELLITE IS POSITIONED IN 'EOSYNCHRONOUS /RBIT KM MILES ABOVE THE %ARTH AT DEGREES %AST ,ONGITUDE AND INCLINED AT DEGREES 4HE CONTRACT INCLUDED THE MANUFACTURING OF THE TWO HIGH POWER GEOSYNCHRONOUS SATELLITES THE LAUNCH OF THE lRST SATELLITE THE MANUFACTURE AND INSTALLATION OF THE GROUND NETWORK EQUIPMENT THE MANUFACTURING OF NEARLY A QUARTER OF A MILLION MOBILE HANDSETS AND INSURANCE FOR THE PROJECT
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
4HURAYAS SATELLITES HAVE BEEN SPECIALLY DESIGNED TO ACHIEVE NETWORK CAPACITIES OF APPROXIMATELY TELEPHONE CHANNELS 4HURAYAS HANDHELD MOBILE TERMINALS ARE COMPARABLE TO '3- HANDSETS IN TERMS OF SIZE AND APPEARANCE AS WELL AS IN VOICE QUALITY 4HE 0RIMARY 'ATEWAY IN THE 5!% IS LOCATED IN THE EMIRATE OF 3HARJAH AND SERVES THE ENTIRE 4HURAYA COVERAGE AREA 0LANS ARE UNDERWAY TO ESTABLISH ADDITIONAL NATIONAL GATEWAYS AT OTHER LOCATIONS AS DEMAND INCREASES 4HURAYA CURRENTLY OFFERS A BLANKET TO BLANKET COVERAGE TO ITS CUSTOMER BASE IN MORE THAN COUNTRIES 4HURAYAS SERVICES EXTEND BEYOND BOUNDARIES OF TERRESTRIAL NETWORKS AND REACH REMOTE AREAS NOT ACCESSIBLE BY CONVENTIONAL MODES OF MO BILE TELECOMMUNICATIONS "Y *UNE 4HURAYAS CUSTOMER BASE REACHED SUBSCRIBERS 4HURAYA INTEGRATES SATELLITE '3- AND '03 ALL IN ONE HANDSET %ACH HANDSET OF FERS VOICE DATA FACSIMILE MESSAGING AND LOCATION DETERMINATION '03 4HURAYAS DUAL SERVICE ENABLES THE USER TO USE '3- SERVICES ANY TIME IN LOCAL NETWORKS YET AUTOMATICALLY SWITCHES TO SATELLITE MODE WHENEVER OUT OF LOCAL TERRESTRIAL COVER AGE 4HURAYA SERVICE IS MADE AVAILABLE THROUGH LOCAL TELECOM OPERATORS AND AS A FACILITATOR OF ADVANCED TECHNOLOGIES 4HURAYA AIMS TO CONTINUE TO CONTRIBUTE TO THE DEVELOPMENT OF THE TELECOMMUNICATION INFRASTRUCTURE 4HE #OMPANY KICK STARTED ITS COMMERCIAL OFFERINGS WITH MOBILE SERVICE PROVIDING ADVANCED VOICE DATA FAX MESSAGING AND '03 SERVICES THROUGH A mEXIBLE DUAL MODE HANDHELD TERMINAL (OWEVER THE EARLY SUCCESS OF ITS MOBILE OPTION HAS MADE IT DYNAMICALLY EVOLVE INTO MULTIPLE SERVICES AND APPLICATIONS TO MEET THE NEEDS OF
,,,,&7,1)5$6758&785(
4HURAYAS SYSTEM HAS BEEN ADAPTED FOR EFlCIENT OPERATION IN BOTH SATELLITE AND '3ENVIRONMENTS )T PROVIDES HIGH mEXIBILITY IN MANAGING NETWORK RESOURCES THROUGH A REPROGRAMMABLE SATELLITE PAYLOAD WHICH SUPPORTS MODIlCATIONS TO THE SYSTEMS COVERAGE AREA EVEN IN THE POST LAUNCH PERIOD AND OPTIMIZES PERFORMANCE OVER HIGH DEMAND AREAS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
!CCORDING TO THE HUMAN RESOURCES REPORT OF PREPARED AT THE 2ESEARCH #ENTER OF (UMAN 2ESOURCES $EVELOPMENT %MPLOYMENT !UTHORITY THE 5!% POPULATION GROWTH IS ONE OF THE HIGHEST INTERNATIONAL GROWTH RATES REPORTED 4HIS IS DUE TO THE CONTINUOUS EMIGRATION mOW THE DEMOGRAPHIC CHANGES RESULTING FROM THE DEVELOP MENT OF HEALTH ENVIRONMENTAL AND EDUCATIONAL CARE SYSTEMS AND THE INCREASING PER CAPITA INCOME !T THE END OF THE 5!% POPULATION WAS REPORTED TO BE APPROXI MATELY MILLION WITH THE MAJORITY BEING EXPATRIATES 4HE HUMAN RESOURCES DEVELOPMENT IS ONE OF THE MOST IMPORTANT PRIORITIES FOR THE 5!% IN AN EFFORT TO FACE THE GREAT CHALLENGES THAT HAVE BEEN CAUSED BY THE GLOBAL IZATION MOVEMENT AND INTERNATIONAL TRENDS AND DEVELOPMENTS %DUCATION IN ALL FORMS IS THE BACKBONE OF THE HUMAN RESOURCES DEVELOPMENT EFFORTS !CCORDINGLY THE 5!% HAS PAID SPECIAL ATTENTION TO ITS EDUCATIONAL SYSTEM TO ENSURE IT IS PLACED AT THE TOP OF DEVELOPMENTAL PRIORITIES AMONG THESE PRIORITIES ARE s #LOSE ATTENTION WAS PAID TO THE QUALITY OF EDUCATION AND ITS ECONOMIES SUITABILITY AND REmECTIONS ON THE PERSON THE INSTITUTIONS AND ON SOCIETY s 4HE 5!% BROADENED ITS BASE OF SOCIETAL PARTICIPATION IN EDUCATIONAL AFFAIRS TO INCLUDE THE CIVIL SOCIETY AND PRIVATE SECTOR INSTITUTIONS AS WELL AS PUBLIC SECTOR INSTITUTIONS !S A RESULT THE ROLE OF NON GOVERNMENTAL BODIES AND INSTITUTIONS HAS INCREASED IN PLANNING lNANCING AND EXECUTION OF EDUCATIONAL INSTITUTIONS s 4HE MODERN INFORMATION AND COMMUNICATIONS TECHNOLOGY IS INVESTED IN THE DIFFER ENT STAGES AND DIFFERENT TYPES OF EDUCATION IN AN EFFORT TO SUPPORT A GENERAL DIREC TION TOWARDS THE KNOWLEDGE OF THE ECONOMY AND THE KNOWLEDGE OF THE SOCIETY 4HE MOST IMPORTANT EFFECTS OF THESE ACHIEVEMENTS ARE AS FOLLOWS s 4HE ENCOURAGEMENT TOWARDS THE EDUCATIONAL EQUALITY BY WAY OF ADVANCED INTERNA
,9,&7&$3$&,7<%8,/',1*
)6 )#4 #!0!#)49 "5),$).'
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
TIONAL EXPERIENCES RENOVATIONS AND MODELS s 4HE EXPANSION OF COGNITIVE HORIZONS AND THE MULTIPLICITY OF KNOWLEDGE SOURCES AS WELL AS THE TECHNIQUES USED TO ACQUIRE THEM s 4HE SPREAD OF SELF EDUCATION ITS TECHNIQUES AND SERVICES s %NCOURAGING AND PROMOTING THE EDUCATIONAL SYSTEM AND ITS INSTITUTIONS TO BE EF lCIENTLY AND EFFECTIVELY MANAGED )MPORTANT FEDERAL AND LOCAL EDUCATIONAL SYSTEMS AND INSTITUTIONS TO REALIZE USEFUL RESULTS ARE
,9,&7&$3$&,7<%8,/',1*
s $UBAI )NTERNET #ITY THE lRST CITY OF ITS KIND AND HAS THE LARGEST )4 BASE IN THE RE GION 4ODAY IT HOUSES HUNDRED OF COMPANIES PRECEDED BY INTERNATIONAL SPECIALIZED COMPANIES SUCH AS -ICROSOFT /RACLE (0 AND #ISCO s $UBAI 3ILICON /ASIS THE WORLDS PREMIER PURPOSE BUILT HIGH TECHNOLOGY PARK FOR THE MICROELECTRONICS AND THE SEMICONDUCTOR INDUSTRY )T IS AN INNOVATION DRIVEN TECHNOLOGY COMMUNITY HOUSING MICROELECTRONICS AND OPTOELECTRONICS RELATED ENTERPRISES A STATE OF THE ART -ICROELECTRONICS )NNOVATION #ENTER -)# FABRICATION PLANTS RESEARCH AND DEVELOPMENT CENTERS AND SPECIALIZED ACADEMIC INSTITUTIONS AND RESIDENTIAL AREAS s E#OMPANY n CONSIDERED ONE OF THE BEST PROVIDERS OF INTERNET SERVICES IN THE REGION s :AYED 5NIVERSITY THE lRST ELECTRONIC GOVERNMENTAL UNIVERSITY IN THE REGION ! %DUCATION 3CHOOLS 4HE -INISTRY OF %DUCATION CENSUS FOR THE ACADEMIC YEAR REPORTS THAT THE TOTAL NUMBER OF THE MALE STUDENTS REGISTERED IN THE GOVERNMENTAL SCHOOLS REACHED STUDENTS AND THE NUMBER OF FEMALE STUDENTS REACHED STUDENTS INCLUDING 4ECHNICAL %DUCATION AND 3PECIAL %DUCATION 4HE CENSUS ALSO REPORTED THE NUMBER OF TEACHERS OF ALL SUBJECTS EXCLUDING ADMINIS TRATIVE EMPLOYEES REACHED TOTAL TEACHERS OF WHICH WERE MALE TEACHERS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
AND WERE FEMALE TEACHERS
4HE ACTUAL EXPENDITURES STUDY PREPARED BY THE 'ENERAL )NFORMATION !UTHORITY REPORTED THAT THE -INISTRY OF %DUCATION SPENT APPROXIMATELY !%$ MILLION TO DE VELOP THE PRIMARY AND SECONDARY EDUCATION IN GOVERNMENTAL SCHOOLS IN COMPUTER RELATED lELDS TO INCLUDE THE PURCHASE OF COMPUTERS AND THEIR ACCESSORIES MAINTE NANCE OF COMPUTERS AND THEIR ACCESSORIES AND THE PURCHASE OF COMPUTERS NEEDS SUCH AS PRINTING MATERIALS BETWEEN THE ACADEMIC YEARS OF AND )N ADDI TION TO THE PURCHASE OF UP TO DATE COMPUTERS FOR THE GOVERNMENTAL SCHOOLS THE -INISTRY PROVIDED SERVERS LAPTOPS LASER PRINTERS SCANNERS HUBS SWITCHES ROUTERS AND DATA SHOW DEVICES 0RIVATE %DUCATION IN THE COUNTRY ACQUIRES GREAT ATTENTION AS THE NUMBER OF THE STU DENTS REGISTERED FOR THE SCHOOL YEAR REACHED MALE AND FEMALE STUDENTS OF WHICH WERE MALE STUDENTS AND WERE FEMALE STUDENTS ASSOCIATED WITH SCHOOLS 3OME OF WHICH FOLLOW THE GOVERNMENTAL CURRICULUM WHILE THE MAJORITY ADOPT FOREIGN CURRICULUMS 4HE TOTAL NUMBER OF )4 TEACHERS REACHED FROM A TOTAL NUMBER MALE AND FEMALE TEACHERS THAT MAKES UP OF THE TOTAL TEACHER BODY /NE OF THE MOST IMPORTANT ACHIEVEMENTS THAT SUPPORTS THAT THE 5!% IS COPING WELL WITH DEVELOPMENT AND THE MOVEMENT TOWARD GLOBALIZATION AND ITS EXPANSIONS IS THROUGH THE EVIDENCE OF SOCIETY PARTICIPATION IN EDUCATION AFFAIRS AND THE BIG DIFFER ENCE BETWEEN THE NUMBER OF STUDENTS IN PRIVATE AND GOVERNMENTAL EDUCATION
,9,&7&$3$&,7<%8,/',1*
)N ADDITION IT WAS REPORTED THAT THE NUMBER OF THE GOVERNMENTAL SCHOOL TEACHERS SPECIALIZING IN )4 SUBJECT REACHED MALE AND FEMALE TEACHERS IE OF THE TOTAL OF THE TEACHERS OF ALL SUBJECTS /N THE OTHER HAND THE EXPENDITURE ON INFORMA TION AND COMMUNICATIONS TECHNOLOGY )#4 IN GOVERNMENTAL SCHOOLS IS INCREASING STEADILY
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
" (IGHER EDUCATION 5!% NATIONALS RECEIVE GOVERNMENTAL HIGHER EDUCATION FREE OF CHARGE HIGHER EDUCA TION INSTITUTIONS CONFER ADVANCED CERTIlCATIONS IN DIFFERENT SCIENTIlC SPECIALIZATIONS !CADEMIC STUDIES RANGE FROM ONE YEAR TO FOUR YEARS ACCORDING TO THE FOCUS AREA OF THE STUDY AND RESULTS IN A DIPLOMA ACCORDINGLY
,9,&7&$3$&,7<%8,/',1*
3TATISTICS FROM THE MINISTRY INDICATES THAT THE NUMBER OF STUDENTS REGISTERED IN HIGHER OR EDUCATION INSTITUTIONS IN REACHED /UT OF WHICH THE NUMBER OF STUDENTS ENROLLED IN )#4 RELATED lELDS ACCOUNTED FOR )T IS NOTEWORTHY THAT THE PERCENTAGE OF PARTICIPATION IN HIGHER EDUCATION IN THE 5!% IS CONSIDERED ONE OF THE HIGHEST PERCENTAGES IN THE WORLD WITH FEMALE AND MALE AS HIGH SCHOOL GRADUATES # E%DUCATION E%DUCATION IS ONE OF THE AMAZING DEVELOPMENTAL GAINS OF THE )#4 SECTOR THAT CON STITUTES ONE OF THE MAIN ASPECTS FOR GLOBALIZATION )T IS ONE OF THE MODERN TECHNOLO GIES OF REMOTE EDUCATION HAVING STARTED TO GENERATE DRASTIC PROGRESS IN EDUCATIONAL SYSTEMS IN DIFFERENT TYPES STAGES AND PATTERNS ESPECIALLY IN RELATIONS WITH HIGHER AND IRREGULAR EDUCATION )T PROVIDES A CHANCE FOR A LARGER STUDENT BASE OF DIVERSIlED SOCIETAL CATEGORIES DIVERSITY IN KNOWLEDGE RESOURCES LEARNING ENVIRONMENT OBSERV ING SELF EDUCATION AND OF THE CAPABILITIES OF STUDENTS "ASED ON THE ABOVE (( 3HEIKH -AKTOUM BIN 2ASHID !L -AKTOUM 6ICE 0RESIDENT OF THE 5!% 2ULER OF $UBAI ISSUED A DECREE FOR THE ESTABLISHMENT OF E 41- #OLLEGE ON TH *UNE 4HE OBJECTIVE OF WHICH IS TO GIVE EDUCATIONAL CHANCES AND SCIENTIlC CERTIlCATES IN COMPREHENSIVE QUALITY MANAGEMENT AND ITS APPLICATIONS THROUGH THE CREATION OF AN EFFECTIVE ENVIRONMENT FOR REMOTE EDUCATION THROUGH AN ELECTRONIC INFORMATION NETWORK
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
-OREOVER $UBAI GOVERNMENT SIGNED AN AGREEMENT WITH -ICROSOFT #ORPORATION IN !PRIL FOR ESTABLISHING AN hE3CHOOLv WITHOUT PAPERS BOOKS OR PENS TO BE THE lRST E3CHOOL IN THE -IDDLE %AST AND THE SECOND ONE IN THE WORLD %TISALAT E#OMPANY HAS ALSO ENABLED THE 5!% STUDENTS TO CONSOLIDATE THEIR EDUCA TIONAL SKILLS AND ACADEMIC ACQUISITION IN AN INNOVATIVE METHOD THROUGH ITS INTERNET SERVICES AND INTEGRATED ELECTRONIC SOLUTIONS )T HAS PROVIDED THE CONTENTS OF CURRICU LUMS OF THE 5!%S PRIVATE AND PUBLIC SCHOOLS VIA ITS NEW WEBSITE FOR ONLINE LEARNING 4HE NEW CONTENT OF E,EARNING HAS BEEN DEVELOPED IN !RABIC LANGUAGE THUS GIVING PARENTS THE CHANCE TO PARTICIPATE IN TEACHING THEIR SONS AND DAUGHTERS AND HELPING THEM DIRECTLY AND EFFECTIVELY IN COMPREHENDING THEIR SUBJECTS DURING WHILE THEY ARE HOME 4HE 53! BASED 6IRGINIA 3TATE 5NIVERSITY HAS ISSUED AN UNPRECEDENTED WORLD WIDE EVENT FOR AN E,EARNING PROGRAM IN COORDINATION WITH THE h%ASY ,EARNINGv PROGRAMS FOR ONLINE LEARNING PUBLISHED BY %TISALAT !CADEMY AND IN COORDINATION WITH 5NITED .ATIONS SHALL BE EXCLUSIVELY APPROVED IN THE REGIONS OF THE !RAB 'ULF THE -IDDLES %AST .ORTH !FRICAN AND 4URKEY 4HIS PROGRAM IS CONSIDERED THE lRST OF ITS KIND TO QUALIFY STUDENTS WHO ARE APPLYING FOR OBTAINING THE SKILLS OF E'OVERNMENT IN SEVERAL AND DIFFERENT JOB QUALIlCATIONS
,9,&7&$3$&,7<%8,/',1*
'ENERAL (( 3HEIKH -OHAMMED BIN 2ASHID !L -AKTOUM $UBAI #ROWN 0RINCE AND -INISTER OF $EFENSE HAS STATED hE 41- #OLLEGE WILL BECOME THE NUCLEUS FOR FUTURE HIGHER EDUCATIONAL INSTITUTIONS IN THE 5!% AND ABROADv (% 3HEIKH .AHYAN BIN -UBARAK !L .AHYAN -INISTER OF %DUCATION HAS CLARIlED THAT HE HAS ALLOWED THE ESTABLISHMENT OF THIS COLLEGE FOR STABILIZING THE FOUNDATION BASE FOR SPREADING TECH NOLOGY AND COMPREHENSIVE QUALITY IN THIS AGE OF E%DUCATION FOR ALL ASPECTS OF LIFE IN THE 5!% THE -IDDLE %AST AND THE !RAB 7ORLD
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
)T IS NOTEWORTHY THAT %TISALAT !CADEMY IS CONSIDERED AN EXCLUSIVE REGIONAL REPRESEN TATIVE FOR MANY INTERNATIONAL VOCATIONAL AND PROFESSIONAL AUTHORITIES FROM THE 53! AND %UROPE !DDITIONALLY IT IS APPROVED TO BE THE lRST REGIONAL CENTER IN THE -IDDLE %AST FOR TESTING CERTIFYING AND APPROVING h)4 SECURITYv ENGINEERS AND EXPERTS AFTER HAVING INTERNATIONAL 6OCATIONAL !PPROVAL #ERTIlCATES FROM THE )NTERNATIONAL !MERI CAN !UTHORITY FOR )NFORMATION 4ECHNOLOGY 3ECURITY
,9,&7&$3$&,7<%8,/',1*
%TISALAT !CADEMY SHALL EXCLUSIVELY PUBLISH THE lRST SET RELEASE ON DIFFERENT TRAINING COURSES CONSISTING OF COURSES AS PER THE INITIATIVE ADOPTED BY THE h 'ROUPv FOR SPREADING DEVELOPING AND SUPPORTING THE ENVIRONMENT OF ONLINE LEARNING IN THE REGIONS STATES )T IS MENTIONED THAT THE h 'ROUPv SUPERVISES THE WORKS OF THE )NTERNATIONAL #OMMISSION FOR DEVELOPING MANPOWER AND HUMAN RESOURCES AFlLI ATED WITH 5NITED .ATIONS 0RIVATE INSTITUTES ARE SPREAD ALL AROUND THE 5!% 4HEY OFFER CONSULTATION INFORMA TION AND TRAINING SERVICES 4HERE ARE OF THESE INSTITUTES AND CENTERS DISTRIBUTED THROUGHOUT THE DIFFERENT EMIRATES IN THE 5!% WITH CONCENTRATION ON !BU $HABI AND $UBAI # E&UTURE PROJECT 4HE !BU $HABI %DUCATION :ONE !$%: UNDER THE SPONSORSHIP OF THE -INISTRY OF 0RESIDENTIAL !FFAIRS AND IN COOPERATION WITH THE 5!% -INISTRY OF %DUCATION HAS INITIATED PLANS TO AUTOMATE ITS ADMINISTRATIVE FUNCTIONS BY INTRODUCING A CUSTOM IZED ELECTRONIC SCHOOL MANAGEMENT SYSTEM LINKING ALL SCHOOLS AT THE :ONE LEVEL !T THE SCHOOL LEVEL TECHNOLOGY EQUIPPED CLASSROOMS AND LABS WILL CREATE AN ENRICHED LEARNING ENVIRONMENT TO ENABLE STUDENTS TO EXPAND THEIR LEARNING BASE AND ENHANCE THEIR CRITICAL THINKING PROBLEM SOLVING AND DECISION MAKING SKILLS ! NEW )NFORMATION 4ECHNOLOGY )4 LITERACY SKILLS SUBJECT AS WELL AS AN )4 INFUSED CURRICULUM IN ALL SUBJECTS FROM GRADE + WILL BECOME THE NORM
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
4HIS PROGRAM ADDRESSES THE FOLLOWING OVERALL GOALS WHICH ARE IN LINE WITH THE 5!%S VISION FOR PREPARING ITS NATIONALS WITH A GLOBAL MIND SET TO MEET THE CHALLENGES OF THE ST CENTURY
4HE !$%: AND THE -INISTRY OF 0RESIDENTIAL !FFAIRS ESTABLISHED A CORE TEAM TO DE VELOP AND IMPLEMENT A WORKING STRATEGY FOR THE INTRODUCTION OF )#4 IN SCHOOLS START ING IN THE ACADEMIC YEAR 4HE 4EAM DEVELOPED AN INITIAL h0LAN OF !CTIONv FOR A TWO PHASE IMPLEMENTATION 0HASE COVERED SCHOOLS AT THE PRIMARY AND PREPARATORY LEVELS AS WELL AS THE !$%: (1 )N THE )4 0ROGRAM LAUNCHED 0HASE TO INCLUDE THE REMAINING SCHOOLS 0LANS ARE ALSO IN PLACE TO EXTEND THE PROGRAM TO THE !L !IN %DUCATIONAL :ONE WHICH MAN AGES OVER NATIONAL SCHOOLS 4HE PROGRAM PLANS TO ACHIEVE THE FOLLOWING PHYSICAL AND TECHNOLOGICAL INFRASTRUC TURE TARGETS AT THE SCHOOL LEVEL s 3TUDENT COMPUTER RATIO OF s 3TUDENTS WITH ACCESS TO )4 FOR UP TO PERCENT OF INSTRUCTIONAL TIME s !DMINISTRATIVE STAFF COMPUTER RATIO OF s 3CHOOL WIDE NETWORK AND LINK TO SCHOOLS THROUGH 7IDE !REA .ETWORKS 7!.S CONNECTED TO !$%: )4 #ENTERS ENABLING HIGH SPEED DELIVERY OF MULTIMEDIA SERVICES ON A :ONE WIDE BASIS
,9,&7&$3$&,7<%8,/',1*
s 4HE .ATIONAL 'OAL IS TO PREPARE THE COMMUNITY OF E#ITIZENS TO BE E2EADY FOR THE EVER CHANGING )4 ENVIRONMENT s 4HE %DUCATIONAL 'OAL IS TO ACHIEVE THE OBJECTIVES OF THE -INISTRY OF %DUCATIONS VI SION FOR A COMPREHENSIVE CURRICULUM INCLUDING A STRONG FOUNDATION IN )4 s 4HE !DMINISTRATIVE 'OAL IS TO IMPLEMENT AN EFFECTIVE ELECTRONIC EDUCATIONAL AD MINISTRATIVE AND MANAGEMENT SYSTEM
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
)N ORDER TO ACHIEVE THE MAIN GOALS OF THE )4 0ROGRAM THE !$%: IDENTIlED THE FOLLOW ING KEY PROJECTS s 0ROJECT 4O PROVIDE SCHOOLS WITH NETWORKED MULTIPURPOSE MULTIMEDIA COMPUTER LABS WHERE )4 LITERACY IS TAUGHT AND )#4 INFUSED CURRICULUM CAN BE DELIVERED AS WELL AS FOR TECHNICAL TRAINING 4HERE WILL BE ELECTRONIC CONNECTIVITY TO ALL SCHOOLS AND THE !$%: )4 #ENTER INTRANET AND CONNECTION TO THE OUTSIDE WORLD INTERNET
,9,&7&$3$&,7<%8,/',1*
4O DATE THERE ARE )4 LABS IN SCHOOLS %ACH LAB HAS A CAPACITY OF NET WORKED COMPUTERS CONNECTED TO A LOCAL SERVER AS WELL AS TO THE MAIN SERVER AT THE )4 #ENTER SITUATED AT !$%: (1 s 0ROJECT 4O DEVELOP )4 LITERACY SKILLS IN SCHOOLS THROUGH THE TEACHING OF )4 AS A SUBJECT AND BY INTEGRATING )#4 IN ALL SUBJECT CURRICULUM AND IN ALL GRADES 4EACH ERS ARE REQUIRED TO BE )#$, CERTIlED AND TRAINED TO CREATE A TECHNOLOGY INTEGRATED LEARNING ENVIRONMENT 4ODAY 0HASE SCHOOLS EMPLOY ,AB 3UPERVISORS WHO TEACH NATIONAL SCHOOLCHILDREN )4 SKILLS IN %NGLISH USING A CUSTOMIZED CURRICULUM DELIVERED ELECTRONICALLY THROUGH A ,EARNING -ANAGEMENT 3YSTEM ,-3 !LL TEACHERS IN 0HASE SCHOOLS ARE )#$, CERTI lED AND ALMOST HAVE BEEN TRAINED TO INTEGRATE )#4 IN ALL SUBJECTS AT ALL GRADES s 0ROJECT 4O AUTOMATE EDUCATIONAL ADMINISTRATION AND MANAGEMENT BY SETTING UP AN ELECTRONIC 3CHOOL -ANAGEMENT 3YSTEM 3-3 INCLUDING A STATE OF THE ART ,EARN ING -ANAGEMENT 3YSTEM ,-3 AND AN )NTERNET 0ORTAL 3YSTEM )03 FOR MULTI LEVEL COMMUNICATIONS 4HE WEBSITE WWW!$%:AE IS UP AND RUNNING )T CONTINUES TO BE DEVELOPED TO INCLUDE LINKS TO A COMPREHENSIVE EDUCATIONAL DATABASE ON SCHOOLS STUDENTS CUR RICULUM AND LEARNING RESOURCES
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
/NE OF THE MOST IMPORTANT SUCCESS FACTORS FOR !$%: TECHNOLOGICAL CHANGE IS TO PUT IN PLACE A MECHANISM TO FACILITATE AND ENHANCE COMMUNICATIONS AMONG !$%: SCHOOLS TEACHERS PARENTS AND THE GENERAL PUBLIC 4O ACCOMPLISH THIS !$%: DE VELOPED A COMPREHENSIVE )NTERNET 0ORTAL 3YSTEM )03 THROUGH WHICH ALL RELEVANT PARTIES CAN INTERACT WITH EACH OTHER AS PART OF THE E%DUCATION CYCLE FROM ANYWHERE AND AT ANY TIME )N ADDITION THERE WILL BE AN ONLINE ,EARNING -ANAGEMENT 3YSTEM WHICH WILL ENABLE !$%: SUBJECT SUPERVISORS AND TEACHERS TO PUBLISH GENERAL AND INDIVIDUAL LESSONS AND RESOURCE MATERIALS CREATED BY THEMSELVES 4HESE AS WELL AS SELECTED COMMERCIAL EDUCATIONAL SOFTWARE WILL BE AVAILABLE TO STUDENTS AT ANY TIME AND FROM ANYWHERE AS LONG AS THEY HAVE ACCESS TO A COMPUTER AND TO THE INTERNET 4HE OVERALL PROGRAM TO INCORPORATE )#4 INTO ALL LEVELS AND ASPECTS OF THE 5!% EDU CATIONAL SYSTEM WILL CONTINUE TO BE SUPPORTED AND UPDATED AS A RECURRENT ACTIVITY WITH THE INTENTION OF REPLICATING THE SUCCESS ACHIEVED IN !BU $HABI TO THE OTHER %MIRATES 4HE NUMBER OF BENElCIARIES WILL THEN BE FAR GREATER THAN WHAT IS PRESENTLY REPORTED ABOVE # )4%0 0ROJECT (( 3HEIKH -OHAMMED BIN 2ASHID !L -AKTOUM )4 %DUCATION 0ROJECT )4%0 WAS INITIATED IN THE YEAR BY 'ENERAL (( 3HEIKH -OHAMMED BIN 2ASHID !L -AK TOUM $UBAI #ROWN 0RINCE AND 5!% $EFENCE -INISTER AS PART OF HIS INSPIRATIONAL EDUCATIONAL STRATEGY TO CREATE THE 5!% +NOWLEDGE %CONOMY !T ITS INITIAL INCEPTION
,9,&7&$3$&,7<%8,/',1*
!$%:S MANAGEMENT VISION OF IMPLEMENTING A COMPREHENSIVE 3-3 IS TO ENABLE COMPLETE AUTOMATION OF SCHOOLS DAILY ADMINISTRATIVE OPERATIONS AND ACADEMIC ACTIVITIES 4HE SYSTEM IS DESIGNED TO PROVIDE THE PARENTS WITH A TOOL THROUGH WHICH THEY CAN MONITOR THEIR CHILDRENS ACADEMIC PROGRESS STATUS DAILY SCHOOL HOMEWORK SCHOOL BEHAVIOR AND OTHER STUDENT RELATED MATTERS 7HEN FULLY FUNCTIONAL THE 3-3 WILL CONSTITUTE A COMPREHENSIVE REFERENCE DATA BANK THAT WILL ENHANCE !$%: CAPA BILITIES IN MAKING MORE EFFECTIVE AND SOUND ADMINISTRATIVE AND ACADEMIC DECISIONS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
IN )4%0 BEGAN TEACHING )4 IN SCHOOLS )4%0 TODAY PROVIDES COURSES IN HIGH SCHOOLS IN THE 5!% IN $UBAI IN !BU $HABI AND OVER STUDENTS PASS THROUGH THE PROGRAMS EVERY YEAR
,9,&7&$3$&,7<%8,/',1*
&OLLOWING THE SUCCESS OF THE SCHOOLS PROJECT )4%0 EXTENDED ITS OPERATIONS TO SUPPORT THE 5!% GOVERNMENTS E GOVERNMENT INITIATIVE BY PROVIDING )4 TRAINING PROGRAMS TO GOVERNMENT DEPARTMENTS )N ADDITION TO ITS HIGH SCHOOL COMMIT MENTS )4%0 NOW PROVIDES )4 COURSES TO THE VARIOUS ORGANIZATIONS THROUGHOUT THE 5!% )N )4%0 LAUNCHED AN )4 SKILLS PROGRAM AND BUILT LABS FOR THE $UBAI 0OLICE !CADEMY !S A RESULT CADETS WERE TRAINED AND HAVE DEMONSTRATED )4 SKILLS IN THEIR DAY TO DAY ACTIVITIES )N EARLY )4%0 ROLLED OUT A PROGRAM TO INCREASE THE )4 LITERACY LEVEL TO SUPPORT THE E GOVERNMENT INITIATIVE BY PROVIDING )4 COURSES TO THE EMPLOYEES AT $UBAI )MMIGRATION $EPARTMENT 3IMILAR )4 SKILLS PROGRAM WERE IMPLE MENTED IN $UBAI )SLAMIC #OLLEGE AND 4AMKEEN VISUALLY IMPAIRED STUDENTS CENTER IN $UBAI /NGOING PROGRAMS LAUNCHED BY )4%0 INCLUDE h)4%0S )#$, 0ROGRAM FOR THE #OM MUNITYv AN INITIATIVE TO EQUIP INDIVIDUALS WITH FUNDAMENTAL COMPUTER SKILLS AND hI 4EACH 0ROGRAM &OR 4EACHERSv AN INITIATIVE TO PROMOTE THE USAGE OF )#4 IN EDUCATION AL ESTABLISHMENTS BY PROVIDING TEACHERS WITH A PROFESSIONAL DEVELOPMENT PROGRAM THAT LEADS TO THE #AMBRIDGE )NTERNATIONAL $IPLOMA IN TEACHING )#4 $ #IVIL SOCIETY AND THE DIGITAL CULTURE 4HE 5!% HAS MADE )#4 ONE OF ITS MOST IMPORTANT PRIORITIES AS A BASIS FOR ITS CIVIL SOCIETY 4HE PRIMARY ASPECTS OF THIS BASIS ARE AS FOLLOWS s 4O CONSOLIDATE KNOWLEDGE GAIN AND USE THE KNOWLEDGE EFFECTIVELY AS A TOOL TO OBTAIN A HIGHER DEGREE OF SOCIAL WELFARE FOR THE 5!% s 4O GIVE 5!% WOMEN THE SAME OPPORTUNITIES AFFORDED FOR MEN IN ALL lELDS AND WALKS OF LIFE THUS PROVIDING EQUAL OPPORTUNITIES IN EDUCATION AND EMPLOYMENT
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
s 4O RESPECT LIBERTIES AND HUMAN RIGHTS 4HE 5!% CONSTITUTION UNDERTAKES THE RESPONSIBILITY TO SECURE HUMAN RIGHTS AND TO EXPAND CONTRIBUTIONS IN MANAGING THE SOCIETY TO ATTAIN MODERN FREE LIFE 4HE CONSTITUTION INCLUDES MORE THAN TWENTY ARTICLES RELATED TO RIGHTS AND LIBERTIES DERIVED FROM (UMAN 2IGHTS 7ORLD $ECLARA TIONS THE MOST IMPORTANT OF WHICH ARE AS FOLLOWS
s %CONOMIC CULTURAL AND SOCIAL RIGHTS SOCIAL JUSTICE EQUAL OPPORTUNITIES EDUCATION AL RIGHTS TITLE RIGHTS ETC s 0OLITICAL RIGHTS OPINION AND FREEDOM OF THE PRESS LIBERTIES GATHERING AND ELECTION LIBERTIES SOCIETY FORMATION LIBERTIES ETC 4HE 5!% LAWS HAVE ENCOURAGED THE ESTABLISHMENT OF MANY SOCIETIES SUCH AS WOMEN RELIGIOUS FOLKLORE COMMUNAL AND HUMAN SOCIETIES &ORTY FOUR SOCIETIES WERE ESTABLISHED BY AND INCREASED TO BY 4HE SOCIETIES OF PUBLIC WELFARE ARE SPREAD ALL OVER THE EMIRATES THE LARGEST PER CENTAGE IS BASED IN THE CAPITAL OF !BU $HABI WITH ORGANIZATIONS REPORTED IN ACCOUNTING FOR OF THE TOTAL NUMBER OF SOCIETIES $UBAI HAS AND THE REMAINDER IS SPREAD IN THE OTHER EMIRATES 3HARJAH !JMAN 5MM !L 1AIWAIN 2AS !L +HAIMAH AND !L &UJAIRAH %ACH SOCIETY SPECIALIZES IN A DIFFERENT lELD OF INTERESTS AND PLAYS AN IMPORTANT ROLE IN SPREADING DIGITAL CULTURE BY THE AUTOMATION OF THEIR PROCESSES DEPENDENCE ON INFORMATION TECHNOLOGY AND THROUGH COMMUNICATION WITH DIFFERENT INDIVIDUALS IN THE SOCIETY
,9,&7&$3$&,7<%8,/',1*
s #IVIL RIGHTS EQUALITY AND NON DISCRETION AMONG NATIONALS AND SECURING PERSONAL LIBERTIES AND THE LIBERTY OF TRANSPORTATION CORRESPONDENCE ETC
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
% 7OMEN AND THE )#4 SECTOR 7OMEN OF THE 5!% CONTRIBUTE GREATLY TO THE DEVELOPMENT OF THE NATIONAL ECONOMY AND PLAY AN IMPORTANT ROLE IN THE SOCIETY 7ITH THE INTERNATIONAL AGREEMENT SIGNED BY THE 5!% IN RELATED TO EQUALITY BETWEEN MALE AND FEMALE WORKERS WOMEN ARE AFFORDED THE SAME RIGHTS AS MEN IN THE lELD OF EDUCATION JOB AND TITLE 4HERE IS ALSO NO DIFFERENCE IN SALARIES BETWEEN WOMEN AND MEN PERFORMING THE SAME JOB
,9,&7&$3$&,7<%8,/',1*
4HE ,ATE 3HEIKH :AYED BIN 3ULTAN !L .AHYAN THE FOUNDER OF THE 5!% EXPRESSED HIS OPINION OF WOMEN WORKING OUTSIDE THEIR HOMES BY STATING THAT hWOMEN HAVE THE RIGHT TO WORK ANYWHERE SHE SO CHOOSES )SLAM PROTECTS HER POSITION IN THE SOCIETY AND ENCOURAGES HER TO WORK IN ALL lELDS AS LONG AS SHE RECEIVES RESPECTv 4HE lRST WOMAN TO TAKE A POSITION IN THE 5!% CABINET WAS A WOMAN WHO SPECIALIZED IN THE lELD OF )#4 (% 3HEIKHA ,UBNA !L 1ASIMI SERVES AS -INISTER OF %CONOMY AND 0LAN NING 4HE NATIONAL STRATEGIES FOR WOMANS PROGRESS IN THE 5!% WAS LAUNCHED BY (( 3HEIKHA &ATIMA BINT -UBARAK THE -OTHER OF THE %MIRATES ON $ECEMBER THAT COVER EIGHT SIGNIlCANT AREAS FOR WOMAN WOMAN AND EDUCATION WOMAN AND ECONOMY WOMAN AND COLLECTIVE WORK WOMAN AND MEDIA WOMAN AND LEGISLATIONS WOMAN AND DECISION MAKING WOMAN AND ENVIRONMENT AND WOMAN AND HYGIENE 4HANKS TO THE RECOGNITION OF THESE AREAS WOMEN OF THE 5!% HAVE OCCUPIED POSITIONS OF GREAT STATUS BOTH REGIONALLY AND WORLDLY AND HAVE BEEN ELECTED FOR MEMBERSHIP OF THE #OMMITTEE FOR 7OMEN OF THE NINTH 5NITED .ATION %CONOMIC 3OCIAL #OUNCIL FOR FOUR YEARS BEGINNING IN )N ADDITION TO THE ACHIEVEMENTS OF WOMEN IN THE 5!% STATISTICS FROM THE 'ENERAL )NFORMATION !UTHORITY REPORTS THAT THE NUMBER OF FEMALES WORKING IN )4 FOR THE FEDERAL GOVERNMENT OF MINISTRIES AND AUTHORITIES HAS EXCEEDED THE NUMBER OF MALE WORKERS WITH A TOTAL OF WOMEN AND MEN
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
& 4HE )#4 IN (EALTHCARE /VER THE LAST THREE DECADES THE 5!% HAS WITNESSED RAPID DEVELOPMENTS IN HEALTH CARE REMEDIAL AND PREVENTIVE SERVICES 4HE 7(/ CHOSE !BU $HABI AND $UBAI AMONGST THE BEST HEALTHY CITIES IN THE -IDDLE %AST
!CCORDING TO THE ESTIMATES PUBLISHED BY THE -INISTRY OF (EALTH EXPENDITURE ON HEALTH CARE SERVICES IN THE YEAR IS AROUND 53 MILLION OF '$0 FROM 53 MILLION OF '$0 IN THE YEAR 4HE MINISTRY HAS ALLOCATED !%$ MILLION TO BE SPENT ON LEVERAGING CUTTING EDGE INFORMATION AND COMMUNICATIONS TECHNOLOGIES IN THE HEALTHCARE lELDS IN A BID TO FULLY AUTOMATE TRANSACTIONS AND HEALTHCARE GOVERNMENT SERVICES IN THE COUNTRY 4HE STRATEGY AIMS AT OFFERING BETTER SERVICES TO THE PATIENTS AND SAVING THEIR TIME AND THEIR DOCTORS TIME /N THE OTHER HAND THE STRATEGY WOULD EASE THE mAW OF INFORMA TION BETWEEN THE MINISTRY AND OTHER MEDICAL CENTERS 4HE MINISTRY HAS SUCCEEDED IN BRINGING IN STATE OF THE ART TECHNOLOGIES AND ESTAB LISHING A RIGID )4 INFRASTRUCTURE WITH CUTTING EDGE COMMUNICATIONS AND VIDEO CON FERENCING TECHNOLOGIES !S PART OF THE MINISTRYS STRATEGY THE FOLLOWING PROJECTS HAVE BEEN LAUNCHED s,INKING HOSPITALS AND OTHER MEDICAL CENTERS BY AN INTERACTIVE )4 SYSTEM PROJECT s E2ECRUITMENT PROJECT FOR PHYSICIANS AND SPECIALISTS PROJECT s (EALTH CARD ISSUANCE AND ONLINE RENEWAL PROJECT s 0REVENTIVE MEDICINE UPDATE PROJECT s #ONTINUING STUDY FOR PHYSICIANS AND SPECIALISTS PROJECT s $EVELOPING )4 SYSTEMS IN SCHOOL HEALTH CENTERS PROJECT s -EDICAL EQUIPMENTS MAINTENANCE SYSTEM PROJECT s -EDICAL WAREHOUSE SYSTEM PROJECT
,9,&7&$3$&,7<%8,/',1*
)N THE PRESENT HEALTH SERVICES ARE BEING OFFERED THROUGH HOSPITALS CLINIC MATERNITY CENTERS SCHOOL CLINICS DENTAL CLINICS AND PHARMACIES
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
6 "5),$).' 4(% )#4 3%#4/2
!S THE 5!% ENTERS INTO A NEW SOPHISTICATED ERA OF THE DIGITAL AGE A NEW NEED FOR ADDITIONAL SECURITY ALSO ARRIVES IN ORDER TO MAINTAIN A SAFE AND STABLE ENVIRONMENT FOR THE INHABITANTS OF THE 5!% )N *UNE THE LAUNCH OF AN )$ PROJECT BEGAN WITH THE IDEA OF CREATING A POPULATION REGISTER 4HIS PROJECT IS THE lRST OF ITS KIND IN THIS REGION MAKING THE 5!% A PIONEERING MODEL FOR THIS TYPE OF SECURITY AS WELL AS BECOMING ONE OF THE FUNDAMENTAL PILLARS IN THE E&EDERAL GOVERNMENT WHERE MORE THAN !%$ MILLION HAS BEEN INVESTED IN THIS PROJECT 3PECIAL ATTENTION HAS BEEN PAID TO THIS PROJECT BY (( 3HEIKH +HALIFA BIN :AYED !L .AHYAN THE PRESIDENT OF THE 5!% WHO FOUNDED AN INDEPENDENT FEDERAL AUTHORITY THE h%MIRATES )$ !UTHORITYv TO ADDRESS THE ECONOMIC SOCIAL AND SECURITY OBJECTIVES OF THIS PROJECT AS UNDERLINED IN THE FOLLOWING s $EVELOPING OF A MODERN POPULATION REGISTRATION SYSTEM THROUGH CREATING A CENTRAL INFORMATION DATA BASE OF THE 5!% INHABITANTS s )SSUING AN )$ CARD TO ALL NATIONALS AND OTHER INHABITANTS THAT WILL INCLUDE A UNIlED NUMBER AND WILL EMPLOY HIGH TECHNOLOGIES FOR IDENTIlCATION AND IDENTITY CONlRMA TION 4HE UNIlED NUMBER WILL BE USED AS A REFERENCE FOR GOVERNMENTAL AND PRIVATE SECTOR DEALINGS 4HE )$ CARD COULD BECOME A MULTI PURPOSE CARD FOR IDENTIlCATION SUCH AS A DRIVING LICENSE HEALTH CARD LABOR CARD ANDOR BANK CARD s 4HE DIGITAL )$ WILL SERVE AN ENHANCED NATIONAL SECURITY THROUGH THE CONTROL AND MONITORING OF TRAFlC THROUGH 5!% PORTS s 4HE DIGITAL )$ WILL PROVIDE PRECISE DATA WHICH WILL BE ELECTRONICALLY UPDATED ON A PERIODIC BASIS
9%8,/',1*7+(,&76(&725
! E'OVERNMENT INITIATIVES ! $IGITAL )$ PROJECT
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
4HE %MIRATES )$ !UTHORITY WILL BE CHAIRED BY ,IEUTENANT 'ENERAL (( 3HEIKH -O HAMED BIN :AYED !L .AHYAN #ROWN 0RINCE OF !BU $HABI AND #HIEF OF 3TAFF OF THE 5!% !RMED &ORCES (IS DEPUTY IS -AJOR 'ENERAL (( 3HEIKH 3AIF BIN :AYED !L .A HYAN -INISTER OF )NTERIOR
9%8,/',1*7+(,&76(&725
4HE PROVISIONAL STAGES OF THIS PROJECT WILL BEGIN WITH REGISTERING MILITARY AND POLICE PERSONNEL OF THE -INISTRY OF )NTERIOR AND !RMED &ORCES 0LANS ARE IN PLACE TO START REGISTERING ALL NATIONALS AND INHABITANTS IN $ECEMBER 4HIS PROJECT WILL BE THE CORNERSTONE FOR E'OVERNMENT AND E#OMMERCE WITH THE IDEA TO PROTECT AND SUPPORT ECONOMIC GROWTH WHILE STILL MAINTAINING THE PRIVACY OF THE PEOPLE CONl DENTIALITY WILL BE A PRIORITY 4O COORDINATE THIS EFFORT THE 5!% WORKED WITH WORLD CLASS COMPANIES TO APPLY STATE OF THE ART TECHNOLOGIES IN THE DEVELOPMENT OF THIS PROJECT ! 5!% % 'OVERNMENT 0ROJECT 7ITH A VISION TO h%NABLE INTEGRATED POLICY FORMULATION FACILITATING A KNOWLEDGE BASED WORLD CLASS GOVERNMENTv THE 5!% &EDERAL 'OVERNMENT INITIATED THE 5!% E'OVERNMENT PROJECT 4HE PROJECT AIMS AT CREATING A KNOWLEDGE BASED SOCIETY AND TO SEE ITS CITIZENS BUSINESSES SCHOOLS PUBLIC ADMINISTRATION AND SERVICE INDUSTRIES ALL BECOME KNOWLEDGE BASED .ETWORKS AND )4 ARE TO BECOME PART OF THE DAILY WORK AND LIVES OF THE PEOPLE 4HE &EDERAL 'OVERNMENT WILL LEVER ENTERPRISE WIDE )4 INITIATIVES TO MANAGE RECORDS INFORMATION AND KNOWLEDGE RESOURCES IN WAYS THAT WERE NEVER BEFORE POSSIBLE *UST AS IMPORTANTLY KNOWLEDGE MUST BE VIEWED AS A RESOURCE TO BE NURTURED AND SHARED IN SUPPORT OF BROAD CORPORATE GOALS 7HILE KNOWLEDGE CREATION TRANSFER AND SHARING ARE PRINCIPALLY BEHAVIORAL )4 CAN BE KEY ENABLERS IN THIS PROCESS 4HE &EDERAL 'OVERNMENT IS COMMITTED TO IDENTIFYING ADDITIONAL OPPORTUNITIES FOR CROSS -INISTRY$EPARTMENT ONLINE INITIATIVES THROUGH DIFFERENT -INISTRIES INCLUDING
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
-INISTRIES WILL COOPERATE IN THE DEVELOPMENT OF POLICIES THAT CUT ACROSS TRADITIONAL PORTFOLIO BOUNDARIES 4HIS INVOLVES ADDRESSING THE ISSUES OF OWNERSHIP OF SHARED BUSINESS SYSTEMS AND ADOPTION OF APPROPRIATE STANDARDS 4HERE WILL BE FURTHER COLLABORATION ON )4 PROCUREMENT BOTH BY LEVERAGING THE 'OVERNMENTS COLLECTIVE BUYING POWER AND BY INCREASINGLY RE USING VALUABLE INTELLECTUAL PROPERTY ACROSS THE 5!% 0UBLIC 3ERVICE 2E USE OF ASSETS WILL BE ENHANCED BY GREATER COMMONALITY OF ARCHITECTURE AND OPEN STANDARDS ! % 'OVERNMENT "ENElTS FOR THE 5!% &EDERAL 'OVERNMENT 4HE BENElTS OF E 'OVERNMENT FOR THE 5!% &EDERAL 'OVERNMENT CAN BE SUMMARIZED IN THE FOLLOWING )NTERNAL BENElTS s )MPROVED ORGANISATIONAL PERFORMANCE s 3TREAMLINED OF INTERNAL PROCESSES s )MPROVED PROCESSES EFFECTIVENESS s 4RANSPARENCY OF GOVERNMENT SERVICES s /N LINE INTEGRATION BETWEEN DIFFERENT DEPARTMENTS AND MINISTRIES s .EW SERVICE DELIVERY CHANNELS s 2EDUCED LEVELS OF PAPER WORK s )NCREASED REVENUES THROUGH ADDITIONAL FEES %XTERNAL BENElTS s )MPROVED LEVELS OF SERVICE TO CUSTOMERS s &ASTER SERVICE DELIVERY CYCLES s -ORE CHANNELS TO ACCESS SERVICES
9%8,/',1*7+(,&76(&725
IDENTIFYING SPECIlC AREAS WITH POTENTIAL FOR JOINT INITIATIVES WITH OTHER -INISTRY$E PARTMENT DEVELOPING A NUMBER OF TRIALS OF CROSS -INISTRY$EPARTMENT INITIATIVES CONSULTING WITH OTHER -INISTRY$EPARTMENT WHEN NEW SERVICES ARE TO BE LAUNCHED AND FACILITATING RESEARCH AND INFORMATION SHARING ON THE TECHNOLOGICAL APPROACHES
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
s 2EDUCED BUREAUCRACY s 1UICK ACCESS TO INFORMATION ANYTIME s +NOWLEDGE AND INFORMATION SHARING s 'ENERATING NEW OUTSOURCING OPPORTUNITIES s 3USTAINABLE INTERNATIONAL COMPETITIVENESS s )NCREASED CAREER OPPORTUNITIES FOR PEOPLE ! 3TEPS OF EXECUTING THE E'OVERNMENT PROJECT
9%8,/',1*7+(,&76(&725
4HE EXECUTION PROCESS INCLUDES THREE MAIN STAGES AS FOLLOWS s &IRST STAGE n COMPROMISED 0REPARING A STUDY INCLUDING ALL BASIC STAGES OF THE PROJ ECT APPROVING THE STRATEGIC PLAN OF APPLYING THE E'OVERNMENT PROJECT AND SELECT ING HIGH PRIORITY SYSTEMS AND PROJECTS s 3ECOND STAGE n COMPROMISED CONDUCTING A STUDY OF OFFERS REQUEST FROM THE SPE CIALIZED COMPANIES FOR CONTRIBUTION IN PROJECT EXECUTION AND DECLARING THE BID OF APPLYING THE PROJECT s 4HIRD STAGE n IS IN PROCESS AND COMPROMISES ACTUAL EXECUTION AND SUPERVISING THE START OF THE PROJECT ACCORDING TO THE TIME PLAN AND PROJECT SCHEDULE ENTRUSTING WORK TEAM COMMITTEE OF REPRESENTATIVES OF THE MINISTRIES TO CARRY OUT THE SUG GESTED SYSTEMS AND FOLLOW UP THE WORK INFORMING THE CLIENTS AND THOSE WORKING IN THE E'OVERNMENT PROJECT ON THE IMPORTANCE OF THE PROJECT AND ITS AIMS AND THE IMPORTANCE OF USING THE MODERN ELECTRONIC SYSTEMS AND INSPECTING THE PROJECT PROGRESS AND KNOWING THE GENERAL IMPRESSION OF CLIENTS AND VISITORS 4HE THIRD STAGE CONCERNING PREPARATION FOR DEVELOPING THE PRIOR SUGGESTED PROJECTS HAS ALREADY STARTED !LL PROJECTS OF THE lRST STAGE STARED ACTUALLY IN ADDITION TO START ING PUTTING THE CRITERIA AND TECHNOLOGICAL LAWS WHICH SHOULD BE CONSIDERED AND AP PLIED FOR PUTTING THE PROCEDURES AND DEALINGS OF THE E'OVERNMENT PROJECT THROUGH FOLLOWING UP THE TECHNICAL WORK TEAM AND THE PROFESSIONAL CONSULTANCY COMPANIES FOR APPROVING THE POLICIES AND MODERN AND UNIlED TECHNOLOGIES AS WELL AS SATISFY
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
ING THE NEEDS AND PROVIDING THE TECHNICAL CONSULTANCY POTENTIALITIES REQUIRED FOR ALL E0ROJECTS OF THE FEDERAL GOVERNMENT
!FTER RETURNING TO HIS HOMELAND FROM A BUSINESS TRIP TO $UBAI h7ILLIAM 9OUAGANv 0RESIDENT OF THE !MERICAN )NSTITUTE OF 0RECIOUS 3TONES EXPRESSED HIS IMPRESSION ON WHAT HE SAW IN $UBAI AS SAYING h$UBAI WITH ITS STRONG VISIONAL GOVERNMENT IS CON SIDERED ONE OF THE MOST IMPORTANT WORLD TRADE GATES ! GREAT MODEL OF ACHIEVEMENT CAN BE MADE WHEN LEADERS HAVE THE !BILITY FOR 0ROGRESSIVE 4HINKINGv 9OUAGAN ADDED h$UBAI LEADERS ARE AMONG THE MOST BROAD MINDED PEOPLE IN THE WORLD THEY INSIST ON HAVING AN OPEN DOOR POLICY AND DIVERSIlCATION DESPITE THE DANGEROUS GEO POLITICAL CONmICTS SPREAD IN THE WORLD AROUND THEM 7ITH SUCH INFORMATION GIVEN BY 9OUAGAN IN HIS WITNESS THE E4URNING PROCESS LAUNCHED IN $UBAI 4HIS WAS WITHIN THE CONTEXT OF A HISTORICAL VISION OF 'ENERAL (( 3HEIKH -OHAMMED BIN 2ASHID !L -AKTOUM $UBAI #ROWN 0RINCE AND 5!% $EFENSE -INISTER ON TH !PRIL AS HE DECLARED HIS VISION REPRESENTED IN hFACILITATING THE LIFE OF PEOPLE AND COMPANIES AND MOVING FROM CLASSIC METHODS FOR PROVIDING SER VICES TO THE DEVELOPED DIGITAL TECHNIQUEv !T THAT TIME (IS (IGHNESS EXPRESSED HIS AMBITIONS FOR THE NEXT STAGE BY PROVIDING OF GOVERNMENTAL SERVICES BY INNOVATIVE E-EANS BY THE END OF "Y THE BEGINNING OF OF GOVERNMENT SERVICES WILL BE PROVIDED ELECTRONICALLY 3UCH AMBITION COULD NOT BE ACHIEVED WITHOUT ADOPTING THE FOLLOWING s 0ROVIDING THE E)NFRASTRUCTURE FOR THE GOVERNMENT BODY s 2E CONSTRUCTION OF PROCEDURES AND DEALINGS ELECTRONICALLY s 3UPPORTING THE INFORMATION CENTERS AND PLACES OF MAKING THE DECISION IN THE GOV ERNMENTAL BODIES
9%8,/',1*7+(,&76(&725
! $UBAI E'OVERNMENT
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
s $EVELOPING AND TRAINING HUMAN CADRES s "REAKING OBSTACLES OF ROUTINE AND GOVERNMENTAL BUREAUCRACY s 0ROVIDING E7INDOWS FOR TOURIST AND TRADE PROMOTION OF THE %MIRATE 4HE STUDY OF OFlCIAL E'ATES CONDUCTED BY 53! BASED 2UTGERS 5NIVERSITY SHOWED THAT $UBAI OCCUPIES THE NINTH RANK AT A RATE OF POINT OUT OF COMPARED TO THE GENERAL AVERAGE OF POINTS 4HE STUDY ALSO PUT $UBAI IN PLACE IN THE lELD OF PROVIDING SERVICES HEADING $UBLIN (ELSINKI AND 4OKYO
9%8,/',1*7+(,&76(&725
! 2AS !L +HAIMAH E'OVERNMENT h) DREAM OF A LEADING GENEROUS AND EASY E'OVERNMENT TO BE ACCESSIBLE BY ALL LIKE A MOBILEv 7ITH SUCH A SIMPLE WORD WITH ITS GREAT MEANING THE INITIATIVE LEADER (( 3HEIKH 3AUD BIN 3AGR !L 1ASIMI #ROWN 0RINCE AND $EPUTY 2ULER OF 2AS !L +HAIMAH EXPRESSED THE VISION OF THE EMIRATES E'OVERNMENT !FTER DECLARING THE INITIATIVE IN HIS HIGHNESS SAID hTHE GOVERNMENT AIMS TO COPE UP WITH MODERN SCIENTIlC AND INFORMATIONAL DEVELOPMENT USING THE LATEST IN FORMATION TECHNOLOGIES IN WORLD MARKETS TO SUPPORT THE SERVICES DEPARTMENTS AND ORGANIZATIONS SO AS TO RAISE THE PERFORMANCE LEVEL THROUGH AUTOMATED SYSTEMS AND PROCEDURES 7E WILL FOCUS ON E#OMMERCE AND E"USINESS TO REACH COMPREHENSIVE UNDERSTANDING OF E'OVERNMENTv 7ITHIN A PERIOD OF SIX MONTHS HE ANNOUNCED THE LAUNCHING OF 2AS !L +HAIMAH GOV ERNMENT E'ATE 4HE EMIRATE OF 2AS !L +HAIMAH CREATED A CENTRAL BODY TO BE RESPONSIBLE FOR ALL MAT TERS RELATED TO INFORMATION TECHNOLOGY FOR ALL DEPARTMENTS OF THE EMIRATE 4HAT BODY HAS UNLIMITED SUPPORT FROM THE EMIRATE LEADERSHIP AND RULERS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
4HE 5!% IS PAVING THE WAY FOR OTHER NATIONS IN THE -IDDLE %AST TO UNDERTAKE ELECTRONIC COMMERCE INITIATIVES 3INCE THE EARLY S THE 5!% HAS BEEN PUSHING TO DIVERSIFY INTO NON OIL BUSINESS SECTORS 4HE FRUITION OF ITS GOALS WILL BEST BE SEEN WITH THE ROLE THAT E#OMMERCE IS PLAYING AND WILL PLAY IN ITS SOCIETY !S FAR AS THE 5!% IS CONCERNED E#OMMERCE IS NOT A SUB SECTOR OF THE INFORMATION TECHNOLOGY REVOLUTION SWEEPING THE NATION RATHER IT IS THE STANDARD TO WHICH THE COUNTRY MUST ADHERE 4HE NATION IS FULLY UNDERTAKING EVERY OPPORTUNITY AVAILABLE TO MARKET ITSELF AS THE IDEAL LOCATION FOR FOREIGN AND DOMESTIC COMPANIES TO UNDERTAKE E#OMMERCE VENTURES BUSINESS TO BUSINESS BUSINESS TO CONSUMER GOVERNMENT TO BUSINESS AND GOVERNMENT TO CONSUMER " 4EJARI 4EJARI IS THE -IDDLE %ASTS PREMIERE "" E-ARKETPLACE 4EJARI WAS ESTABLISHED IN *UNE AS A STRATEGIC INITIATIVE OF THE $UBAI 'OVERNMENT WITH THE AIM OF FACILITATING "" E#OMMERCE IN THE REGION 4EJARIS KEY OBJECTIVE IS TO CONTINUE TO DEVELOP WAYS THAT WILL ASSIST IN MAXIMIZING THE BUSINESS POTENTIAL OF REGIONAL CUSTOMERS BY PRO VIDING THEM WITH INNOVATIVE RELIABLE AND VERSATILE "" AND E-ARKETPLACE SERVICES THAT EXTEND THEIR REACH AND ENHANCE THEIR COMPETITIVE STANDING IN THE NEW GLOBAL ECONOMY 4EJARI HAD SUCCEEDED TO BECOME A SINGLE POINT OF ONLINE TRADE FOR BUSI NESSES OPERATING IN THE 5!% AND THE REGION 4HE NAME h4EJARIv WHICH MEANS 4RADE OR #OMMERCE IN !RABIC WAS CHOSEN AFTER EVALUATING HUNDREDS OF NAMES #APITALIZING ON THE KNOWLEDGE AND EXPERIENCE OF ITS SKILLED TEAM AND BENElTING FROM THE STRONG E'OVERNMENT INITIATIVE AND INFRASTRUCTURE 4EJARI HAS ADVANCED QUICKLY TO BECOME THE LEADER OF E#OMMERCE IN THE 5!% 4EJARI PROVIDES AN ONLINE MEETING POINT FOR BUYERS AND SELLERS OF GOODS AND SERVICES 0ROCUREMENT THROUGH 4EJARI ALLOWS BUYERS TO ACCESS A WIDER BASE OF SUPPLIERS WHILE
9%8,/',1*7+(,&76(&725
" E#OMMERCE
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
REDUCING PAPER BASED ADMINISTRATIVE COSTS #OMPANIES THAT SELL GOODS AND SERVICES THROUGH 4EJARI INSTANTLY lND NEW OPPORTUNITIES AND CUSTOMERS ONLINE4EJARI ALLOWS COMPANIES TO SEARCH ONLINE CATALOGUES CREATE 2&1STENDERS RECEIVE AND AWARD BUSINESS ONLINE AND PERFORM SPOT PURCHASES "Y PROVIDING AN ONLINE MEDIUM TO CONNECT COMMUNICATE AND COLLABORATE WITH SUPPLIERS BUYERS AND TRADE PARTNERS 4EJARI CREATES VALUE FOR ITS CUSTOMERS BY HELPING THEM STREAMLINE BUSINESS PROCESS ES IMPROVE EFlCIENCY REDUCE COSTS AND ULTIMATELY INCREASE REVENUES
9%8,/',1*7+(,&76(&725
!PPLYING THOUGHTFUL MEASURES BASED ON A STRONG VALUE PROPOSITION 4EJARI HAS BEEN ABLE TO ATTRACT KEY MEMBERS OF THE BUSINESS COMMUNITY IN THE 5!% IN ORDER TO TRADE ONLINE SUCH ACHIEVEMENTS HAVE CONTRIBUTED TO THE CREATION OF FURTHER AWARENESS OF THE BENElTS OF E#OMMERCE AND PAVED THE WAY IN FRONT OF THE OTHER INTERNET BASED SERVICES AND INITIATIVES TO CONTINUE PENETRATING THE TARGET MARKETS AND SOCIETIES 4EJARI EXPERIENCED NUMEROUS CHALLENGES DURING ITS JOURNEY TOWARDS EXCELLENCE 3OME OF THESE CHALLENGES HAVE BEEN THE LACK OF AWARENESS ABOUT ONLINE "" AND THE RESISTANCE OF USING TECHNOLOGY 4EJARI ADOPTED EFFECTIVE SCIENTIlC APPROACHES IN ORDER TO ADDRESS SUCH CHALLENGES AND OVERCOME THEM BASED ON CAREFUL PLANNING AND THE KNOWLEDGE OF THE LOCAL MARKET AND PEOPLE 3INCE INCEPTION 4EJARI AIMED TO BECOME THE LEADING "" ONLINE MARKETPLACE IN THE -IDDLE %AST AND PLAY A PIONEERING ROLE IN TRANSFORMING REGIONAL ECONOMIES INTO AN )NTERNET BASED TRADING ENVIRONMENT CREATING OUTSTANDING VALUE FOR CUSTOMERS AND INCREASED RETURNS ON INVESTMENTS 7ITH FOCUSED APPROACH AND DETERMINATION 4EJARI SUCCEEDED IN SHIFTING ALL THE 'OVERNMENT $EPARTMENTS IN $UBAI IN ADDITION TO THE MAJOR PRIVATE SECTOR ORGANI ZATIONS TO PROCURE ONLINE WITH THEIR SUPPLIERS 4HE INCREASING DEMAND FOR 4EJARIS PRODUCTS SERVICES OUTSIDE THE 5!% HAS GIVEN THE COMPANY THE OPPORTUNITY TO EXPAND ITS REACH TO MORE THAN lVE COUNTRIES AND
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
MARY BENElCIARIES OF THE MARKETPLACE SERVICES "UYERS COMMITMENT TO ADOPTION OF ONLINE PROCUREMENT HAD A VAST IMPACT ON SUPPLIERS COMMITMENT 4EJARIS REVENUE MODEL IS BASED ON PAID MEMBERSHIP FEES TO ACCESS THE MARKETPLACE SERVICES !FTER HAVING ACHIEVED A SOLID BASE OF CUSTOMERS 4EJARI HAS BEEN INTRODUCING NEW ADDED VALUE SERVICES TO ENHANCE THE PROCUREMENT PROCESSES OF ITS CUSTOMERS 4EJARI CONTINUES TO CAREFULLY STUDY THE MARKET AND CUSTOMER NEEDS AND ADHERE TO THEM BY ROLLING OUT NEW PRODUCTS AND SERVICES THAT FACILITATE THE TRANSFORMATION TO A TRULY INFORMATION SOCIETY
9%8,/',1*7+(,&76(&725
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
# )#4 FREE ZONE COMMUNITIES IN THE 5!%
4ODAY $)# IS A ONE STOP SHOP OFFERING SOLUTIONS TO ALL THE PROBLEMS A COMPANY FACES WHEN IT ENTERS A NEW COUNTRY $)# WAS INAUGURATED IN /CTOBER JUST DAYS AFTER THE ANNOUNCEMENT AT ')4%8 4HE PARK EXTENDING OVER MILLION SQUARE FEET OPENED WITH FOUR BUILDINGS 3OME COMPANIES HAD SIGNED UP AS TENANTS INCLUD ING WORLD RENOWNED COMPANIES SUCH AS -ICROSOFT /RACLE (0 )"- #OMPAQ $ELL 3IEMENS #ANON ,OGICA AND 3ONY %RICSSON #OMPANIES OPENING OFlCES IN THE )NTERNET #ITY COULD CHOOSE EITHER TO LEASE OFlCE SPACE OR TO BUY LAND TO BUILD OFlCES 7HENEVER POSSIBLE THE OFlCES OF BUSINESS PARTNERS WERE LOCATED NEXT TO EACH OTHER 3PACE WAS EASILY SCALABLE "UILT IN PARTNERSHIP WITH #ISCO THE TECHNICAL INFRASTRUCTURE WAS CLEARLY WORLD CLASS PROVIDING HIGH BANDWIDTH LOW COST TELECOMMUNICATIONS 4HE BUSINESS PARK HOUSED THE WORLDS LARGEST COMMERCIAL )NTERNET 0ROTOCOL )0 TELEPHONY SYSTEM $)# OFFERED ITS PARTNERS TAX FREE OWNERSHIP REPATRIATION OF CAPITAL AND PROlTS NO CURRENCY RESTRICTIONS AND PROTECTION OF INTELLECTUAL PROPERTY $UBAIS mEXIBLE LABOR LAWS MEANT THAT SPONTANEOUS SPORADIC NEEDS FOR PART TIME AND TEMPORARY STAFF COULD EASILY BE MET $)# PROMOTED WHAT IT CALLED THE PLUG AND PLAY APPROACH )T BENElTED BOTH THE ENTREPRENEUR WANTING TO RENT A SMALL OFlCE AND HAPPY TO SHARE CONFERENCE ROOMS AND OTHER FACILITIES AND THE LARGE COMPANY TESTING $UBAI AS ITS BASE FOR -IDDLE %AST
9%8,/',1*7+(,&76(&725
# $UBAI )NTERNET #ITY $UBAI )NTERNET #ITY $)# WAS lRST ANNOUNCED AT THE INTERNATIONAL ')4%8 FAIR IN ! BUSINESS PARK PROJECT $)# WOULD FOCUS PRIMARILY ON REAL ESTATE AND ON BEING AN INCUBATOR FOR START UPS AND DOTCOMS $)# WOULD ALSO PROVIDE SERVICES SUCH AS BUSI NESS INCORPORATION FREE TRADE ZONE ADVANTAGES AND STATE OF THE ART TECHNOLOGY
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
FOR COMPANIES LOOKING TO PROVIDE COST EFFECTIVE BUSINESS PROCESS OUTSOURCING "0/ SERVICES SUCH AS CALL CENTER OPERATIONS
s "USINESS PARTNERS CAN RENT OFlCE SPACES THAT CAN ACCOMMODATE ANY COMPANYS NEEDS FROM A ONE PERSON lRM TO A FULL mEDGED REGIONAL HEADQUARTERS OF A MULTI NA TIONAL s $)# GUIDES ALL ITS BUSINESS PARTNERS THROUGH THE LICENSING AND INCORPORATION PRO CESS THUS CUTTING DOWN SIGNIlCANTLY THE AMOUNT OF TIME IT TAKES FOR A COMPANY TO GET INCORPORATED IN $UBAI s $)# PROVIDES ITS BUSINESS PARTNERS WITH IMMIGRATION SERVICES AND HOUR TURN AROUND TIME FOR VISAS s $)# PROVIDES HOSPITALITY SERVICES THAT HELP BUSINESS PARTNERS WITH A RANGE OF ISSUES FROM RELOCATION TO ARRANGING FUNCTIONS AND PARTIES s $)# FREQUENTLY ORGANIZES NETWORKING EVENTS WITHIN THE COMMUNITY TO FOSTER BUSI NESS DEVELOPMENT AND KNOWLEDGE SHARING AMONG BUSINESS PARTNERS # $UBAI -EDIA #ITY $UBAI -EDIA #ITY $-# CONTRIBUTES TO $UBAIS OVERALL KNOWLEDGE ECONOMY BY ENABLING SERVICES FOR THE MEDIA INDUSTRY $-# PARTNER COMPANIES HAVE THE TYPICAL FREE ZONE BENElTS OF TAX FREE OPERATIONS AND NO CAPITAL OR OWNERSHIP RESTRICTIONS 0ARTNERS ALSO BENElT FROM ADVANCED TECHNOLOGY SERVICES AND ONE STOP SHOP FOR TRADE LICENSES VISAS AND WORK PERMITS &INALLY MEDIA BUSINESSES WITHIN $-# ENJOY FREEDOM OF EXPRESSION AND BEING IN THE MIDST OF A CREATIVE CLUSTER 3TRATEGICALLY LOCATED IN $UBAI AT THE CROSSROADS OF THE -IDDLE %AST !FRICA AND 3OUTH !SIA $-# IS RAPIDLY EMERGING AS A GLOBAL MEDIA HUBA REMARKABLE FEAT GIVEN THAT IT OPENED DOORS ONLY IN *ANUARY
9%8,/',1*7+(,&76(&725
$)# PROVIDES A ONE STOP SHOP SERVICE THAT AIMS TO SOLVE ANY PROBLEMS A BUSINESS PARTNER MIGHT FACE IN SETTING UP IN A NEW COUNTRY
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
$-# IS PRESENTLY HOME TO OVER MEDIA BUSINESSES THAT EMPLOY KNOWLEDGE WORKERS $-#S DIRECTORY OF BUSINESS PARTNERS READS LIKE A WHOS WHO IN THE GLOBAL MEDIA SCENE !SSOCIATED 0RESS "ERTELSMANN #.. #."# )NTERNATIONAL !DVERTISING !SSOCIATION )!! -C'RAW (ILL 0LATTS 3ONY 2EUTERS THE -IDDLE %AST "ROADCASTING #ORPORATION -"# 3AUDI 2ESEARCH AND 0UBLISHING 320# AND 4AJ 46
9%8,/',1*7+(,&76(&725
$-#S BUSINESS TOUCH CAN BE FELT LONG BEFORE POTENTIAL CUSTOMERS EVEN SET FOOT IN $UBAI 4HROUGH WORLD CLASS MARKETING ADVERTISING DIRECT MAILINGS ROAD AND TRADE SHOWS ETC NOT ONLY DOES $-# BUILD AWARENESS FOR ITSELF AMONG MEDIA PROFESSION ALS IT ALSO BUILDS THE CREDIBILITY AND PRESTIGE OF MEDIA BUSINESSES LOCATED AT $-# 4HIS HELPS $-# BUSINESS PARTNERS ATTRACT BOTH CUSTOMERS AND TALENTED EMPLOYEES )T IS COMMON TODAY TO HEAR MEDIA COMPANY EXECUTIVES SAY hWE HAVE OFlCES IN .EW 9ORK ,ONDON (ONG +ONG AND $UBAIv $-# CAREFULLY SELECTS THE BUSINESS PARTNERS TO BE GRANTED A $UBAI -EDIA #ITY AD DRESS $-# CONDUCTS A THOROUGH REVIEW OF A POTENTIAL BUSINESS PARTNERS BUSINESS PLAN MANAGEMENT TEAM CREDENTIALS AND ABILITY TO CONTRIBUTE TO $UBAIS KNOWLEDGE ECONOMY 4HIS ENSURES THAT $-# BUSINESS PARTNERS CREATE VALUE NOT JUST FOR THEIR SHAREHOLDERS BUT ALSO FOR THE OTHER BUSINESS PARTNERS AT $-# AND $UBAI AT LARGE $-# THEN FACILITATES THE EFlCIENT AND HASSLE FREE PROCUREMENT OF TRADE LICENSES VISAS AND WORK PERMITS $-# ALSO PROVIDES TELECOMMUNICATIONS AND )4 SERVICES AS WELL AS HOSPITALITY SERVICES FOR ASSISTANCE IN STAFF RELOCATION BOOKING HOTELS CONFER ENCE ROOMS RESTAURANTS TRANSPORTATION ETC 4HIS GIVES BUSINESS PARTNERS A HEAD START AND TIME TO FOCUS ON THEIR CORE BUSINESS ACTIVITIES /NCE A BUSINESS PARTNER IS UP AND RUNNING $-#S PARTNER RELATIONSHIP MANAGERS MONITOR PROGRESS AND TRACK AND RESOLVE AND ISSUES $-#S COMMITMENT TO CUS TOMER SATISFACTION AND STRONG RELATIONSHIPS WITH GOVERNMENT ALLOW IT TO PROVIDE GUIDANCE AND ASSISTANCE ON ISSUES RANGING FROM HOW TO USE THE ADVANCED FEATURES OF AN )NTERNET 0ROTOCOL )0 PHONE TO 5!% POLICIES AND REGULATIONS ON MEDIA
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
s $UBAI 3TUDIO #ITY $3# IS A PURPOSE BUILT FACILITY FOR BROADCASTERS AND lLMMAKERS )N ADDITION TO INFRASTRUCTURE FOR STUDIOS UP LINKING AND BROADCASTING $3# WILL ALSO PROVIDE RELEVANT SERVICES SUCH AS LOCATION MANAGEMENT ASSISTANCE s 4HE )NTERNATIONAL -EDIA 0RODUCTION :ONE )-0: IS ANOTHER PURPOSE BUILT FACILITY FOR COMPANIES SUCH AS PUBLISHERS PRINTERS AND PACKAGING ) )-0: WILL HAVE BOTH A LOGISTICS INFRASTRUCTURE AND VERY SPECIlC ACTIVITIES THAT PROMOTE THE DEVELOPMENT OF THESE SUB INDUSTRIES SUCH AS INDUSTRY AND TRADE ASSOCIATIONS DESIGNED TO HANDLE THE MACHINERY REQUIRED BY COMPANIES IN THESE SEGMENTS $-# ITSELF IS ALSO EXPANDING ADDING MORE TOWERS AND OFlCE SPACE TO CREATE EVEN MORE ROOM FOR $UBAI KNOWLEDGE ECONOMYS AGGRESSIVE GROWTH TRAJECTORY # +NOWLEDGE 6ILLAGE $UBAI +NOWLEDGE 6ILLAGE +6 IS A VIBRANT LEARNING COMMUNITY THAT IS WELL CONNECT ED IN THE REGION AND EDUCATES REGIONAL AND INTERNATIONAL STUDENTS AT ALL STAGES AND LEVELS + HIGHER EDUCATION VOCATIONAL AND PROFESSIONAL TRAINING AND E,EARNING )T PROVIDES THE INFRASTRUCTURE FOR DEVELOPING SHARING AND APPLYING KNOWLEDGE THAT IS INVALUABLE TO THE 5!% AND COMPLEMENTS THE FREE ZONE AREAS SUCH AS $UBAI )NTERNET #ITY AND $UBAI -EDIA #ITY +6 CURRENTLY PROVIDES EDUCATION TO OVER STUDENTS AT DIFFERENT UNIVERSITIES 7ITH A GROWTH RATE OF IN AND IN +6 PROJECTS THAT BY IT WILL BE PROVIDING EDUCATION TO STUDENTS )T IS IN THE PROCESS OF EXPANDING ITS CAMPUS TO INCLUDE THE MEGA CAMPUS h$UBAI +NOWLEDGE 5NIVERSITIES v ENCOMPASS ING ALMOST MILLION SQUARE FEET OF WHICH THE lRST STAGE WILL BE COMPLETED IN
9%8,/',1*7+(,&76(&725
#ERTAIN SEGMENTS OF THE MEDIA INDUSTRY HAVE EXPERIENCED PHENOMENAL GROWTH )N RESPONSE $UBAI -EDIA #ITY HAS SPUN OFF TWO DEVELOPMENTS TAILORED TO SPECIlC MEDIA CLUSTERS
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
+6S OBJECTIVES ARE TO DEVELOP $UBAI INTO A DESTINATION FOR EDUCATION POSITIONING ITSELF IN THE -IDDLE %AST AS A CENTER OF EXCELLENCE FOR LEARNING AND INNOVATION $ )NVESTMENT IN )#4 $ -UBADALA
9%8,/',1*7+(,&76(&725
-UBADALA $EVELOPMENT #OMPANY IS A WHOLLY OWNED INVESTMENT VEHICLE BELONG ING TO THE 'OVERNMENT OF !BU $HABI )T WAS ESTABLISHED IN /CTOBER AS A 0UBLIC *OINT 3TOCK #OMPANY )TS MANDATE IS INCLUDE ESTABLISHMENT OF NEW COMPANIES AND THE ACQUISITION OF STRATEGIC HOLDINGS IN EXISTING COMPANIES EITHER IN THE 5!% OR ABROAD -UBADALA FOCUSES ON GENERATING SUSTAINABLE ECONOMIC BENElTS FOR !BU $HABI THROUGH A CAREFUL SELECTION OF BUSINESS VENTURES n IN PARTNERSHIP WITH LOCAL REGIONAL AND INTERNATIONAL INVESTORS -UBADALA INVESTS IN A WIDE RANGE OF STRATEGIC SECTORS -UBADALAS INVESTMENTS AND PROJECTS ARE DEVELOPED AND MANAGED BY THREE OPERATING BUSINESS UNITS A )NDUS TRY 4ECHNOLOGY AND 4ELECOMMUNICATIONS )44 B %NERGY AND 5TILITIES C 0UBLIC 0RI VATE 0ARTNERSHIPS AND 3ERVICES -UBADALAS )44 BUSINESS UNIT HAS A MANDATE TO INVEST IN HIGH VALUE HIGH TECHNOL OGY PROJECTS WITH GLOBAL PARTNERS AND IS KEEN ON PARTNERING WITH THOSE WHICH WILL INVOKE KNOWLEDGE TRANSFER IN INDUSTRIES AND NEW TECHNOLOGIES TO !BU $HABI /NE OF -UBADALAS mAGSHIP PROJECTS IS )NJAZAT $ATA 3YSTEMS ,AUNCHED EARLY IN )NJAZAT $ATA 3YSTEMS WILL OFFER REGIONAL MARKETS A COMPLETE RANGE OF )4 OUTSOURCING SERVICES n TOGETHER WITH )4 STRATEGY AND DELIVERY CONSULTANCY SYSTEMS INTEGRATION AND ENTERPRISE RESOURCE PLANNING )NJAZAT WAS ESTABLISHED DURING THE TH 1UARTER OF BY -UBADALA AND %LECTRONIC $ATA 3YSTEMS %$3 OF THE 53! %$3 INTERNATIONAL SOFTWARE SOLUTIONS NETWORK CUR
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
RENTLY SPANS COUNTRIES AND SERVICES MORE THAN CLIENTS
9%8,/',1*7+(,&76(&725
-UBADALA AIMS FOR )NJAZAT TO BECOME THE PREMIER INFORMATION TECHNOLOGY AND BUSINESS PROCESS OUTSOURCING SERVICES PROVIDER IN THE REGION 'ROWTH WILL BE DRIVEN THROUGH -UBADALAS KNOWLEDGE OF THE 'ULF BUSINESS ENVIRONMENT PLUS THE DELIV ERY CAPABILITIES OF %$3 n CREATING A LOCAL COMPANY WITH THE EXPERIENCE OF A GLOBAL PLAYER
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
6) $)')4!, !2!")# #/.4%.4 ).)4)!4)6%3
!LWARAQCOM IS BY FAR THE lRST COMPREHENSIVE FREE !RABIC $IGITAL LIBRARY THAT HAS EVER GONE LIVE 4HE WEBSITE INCLUDES OVER A MILLION PAGES OF THE MOST IMPORTANT !RABIC CLASSICAL BOOKS PLUS SOME IMPORTANT BOOKS OF THE 7ORLD (ERITAGE LIKE h4HE 3TORY OF #IVILIZATIONv !LWARAQ WAS ESTABLISHED IN THE YEAR AS AN INITIATIVE BY !BU $HABIS #ULTURAL &OUNDATION )T IS A NON PROlT CULTURAL PROJECT THAT AIMS TO PRESERVE THE !RABIC (ERI TAGE AND ELIMINATES THE CULTURAL AND DIGITAL DIVIDE BY PROVIDING ABOUT !RABIC AND )SLAMIC CULTURAL BOOKS IN TOPICS SUCH AS (ISTORY LITERATURE AND PHILOSOPHY -ANY OF THESE VALUABLE BOOKS ARE NOT AVAILABLE IN HARD COPY FOR THE PUBLIC AROUND THE WORLD 4HE DIGITAL LIBRARY EVOLVED OVER TIME AND HAS A POWERFUL TEXT SEARCH ENGINE THAT HELPS RESEARCHERS AND VISITORS TO REACH A HUGE AMOUNT OF INFORMATION 6ISITORS OF !LWARAQ CAN READ THE FULL TEXT OF HUNDREDS OF BOOKS SEARCH INSIDE BOOKS ADD ANNO TATIONS DISCUSS BOOKS WITH OTHER VISITORS AND JOIN CULTURAL DISCUSSIONS ABOUT VARIOUS CULTURAL TOPICS !LWARAQ PROVED ITSELF TO BE THE MOST IMPORTANT INFORMATION RESOURCE OF !RABIC (ERI TAGE ON THE )NTERNET WHERE RESEARCHERS STUDENTS SCHOLARS AND INTERESTED PEOPLE CAN lND IMPORTANT INFORMATION FOR THEIR RESEARCHES !LWARAQ SUPPORTS CULTURAL DIALOGUE THROUGH ITS DISCUSSION FORUMS AND IT IS THE ONLY WEB SITE WHERE PEOPLE ARE DISCUSSING !RABIC "OOKS AND OTHER CULTURAL TOPICS !RTS n (ISTORY n ,ANGUAGE n 'E OGRAPHY n LITERATURE AND PHILOSOPHY
9,',*,7$/$5$%,&&217(17,1,7,$7,9(6
! !L 7ARAQ
4HE )#4 3ECTOR IN THE 5NITED !RAB %MIRATES
!S A CULTURAL PORTAL !LWARAQ PROMOTES BOOKS AND INSPIRES READING BY PROVIDING ITS VISITORS WITH SELECTED EXCERPTS OF HUNDREDS OF BOOKS THAT MAY OR MAY NOT BE AVAILABLE IN ITS DIGITAL LIBRARY )T ALSO GIVES THE READER ALL BIBLIOGRAPHICAL INFORMATION ABOUT THEM
9,',*,7$/$5$%,&&217(17,1,7,$7,9(6
)N ADDITION !LWARAQ CONTAINS CULTURAL !UDIO -ATERIAL FOR THE SIGHT IMPAIRED MATERI ALS AVAILABLE INCLUDING THE 3TORY OF #IVILIZATION AND 4HE 2ENASCENCE EXCERPTS ABOUT 0ROPHET -OHAMED 3HAKESPEARE "EETHOVEN AND OTHERS !LWARAQ WAS CHOSEN BY THE )45 !RABIC "OOK AS A PILOT PROJECT THAT PRESERVES THE !RABIC AND )SLAMIC CULTURE
Z Z Z W U D D H
7KLV3XEOLFDWLRQLVSUHSDUHGE\WKH8$(7HOHFRPPXQLFDWLRQV5HJXODWRU\$XWKRULW\ LQFRRSHUDWLRQZLWKWKH8$(0LQLVWU\RI)RULJQ$IIDLUVWKH0LQLVWU\RI&RPPXQLFD WLRQVWKH0LQLVWU\RI,QIRUPDWLRQ &XOWXUHWKH0LQLVWU\RI(GXFDWLRQWKH0LQLVWU\RI /DERUWKH*HQHUDO,QIRUPDWLRQ$XWKRULW\(PLUDWHV7HOHFRPPXQLFDWLRQV&RUSRUD WLRQ (WLVDODW 7KXUD\D 6DWHOOLWH 7HOHFRPPXQLFDWLRQV &RPSDQ\ 'XEDL ,QWHUQHW &LW\7HMDUL0XEDGDODDQG'XEDLH*RYHUQPHQW
3UHSDUHG%\7KH7HOHFRPPXQLFDWLRQV5HJXODWRU\$XWKRULW\ &RS\ULJKW7HOHFRPPXQLFDWLRQV5HJXODWRU\$XWKRULW\
$OOLQIRUPDWLRQFRQWDLQHGLQWKLVSXEOLFDWLRQKDVEHHQGHULYHGDQGFRPSLOHGIURPDFFRXQWDEOHUHVRXUFHVEHOLHYHGWREHDFFXUDWHDQGUHOLDEOHDWWKHWLPHRI SXEOLVKLQJ +RZHYHU LQ YLHZ RI WKH QDWXUDO VFRSH IRU KXPDQ DQGRU WHFKQLFDO HUURUV HLWKHU DW VRXUFH RU GXULQJ SURGXFWLRQ WKH 8$( 7HOHFRPPXQLFDWLRQV 5HJXODWRU\$XWKRULW\DFFHSWVQROLDELOLW\ZKDWVRHYHUIRUDQ\ORVVRUGDPDJHUHVXOWLQJIURPHUURUVLQDFFXUDFLHVRURPLVVLRQVDIIHFWLQJDQ\SDUWRIWKLVSXEOLFDWLRQ
Related Documents
Uae Ict Report 2005
November 2019 10
Uae
November 2019 24
Uae Society Report Twains Group.docx
December 2019 3
Report 2005
May 2020 10
2005 Report
November 2019 19