Types Of Communication

Types Of Communication

Personal Communication 

Communication which relates to individual. It can be between individuals, individual & his family, group of individuals in a organization.

Business Communication 

Communication between business entities, in markets & market places, within the organization, various group of employees, buyers and sellers, etc towards the

Internal Communication



Communication which takes place within the organization between the group of employees & employers to inform, instruct, educate, motivate and control the

External Communication 

Communicatio n which takes place outside the organization between public, customers, competitors, authorities,

Upward Communication 

Communicati on from bottom to top level within the hierarchical levels.

Head Office

Zonal Office

Regional Office

Branch Office

Downward Communication Division Manager



Communication from top to lower level within the hierarchical levels.

Unit Manager

Senior Exe.

Junior Exe.

Formal Communication 

Communication in a structured manner as staff meetings, union management meetings, performance review meetings, etc.

Informal Communication 

Communication with a unstructured manner and outside the formal channels in the absence of hierarchical difference.

Lateral Communication 

It’s a peer to peer level communicatio n which processed in the horizontal manner.

Interactive Communication



Communication takes place through meetings, conferences, teleconference s, multimedia presentations, etc.

Mass Communication 

Public speaking, news papers, radio, T.V , satellite and generals, etc.

Grapevine Communication 

Grapevine is a unproductive gossip tool. Rumours & unofficial matters can take place.

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