Trevor Cv
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TREVOR DAVIS
49 Thorndale Croft Wetwang Driffield, YO25 9XZ Telephone: (01377) 236004 Mobile: 07894 456789 Email:[email protected]
PERSONAL DETAILS Date of Birth Nationality Marital Status Driving Licence
19th September 1970 British Married Full Licence
PROFESSIONAL DEVELOPMENT Started as Assistant Night Manager in the Hotel industry then moved on to Night Manager before moving to Yorkshire when I moved to Bars Manager then on to Front Office Manager where I am now in a 200 bedroom Hotel, with a Front Office Team of 10 members of staff.
CAREER BACKGROUND Company Name Job Title Parkinn Hotels
• • • • • • • • •
Date to – Date from Front Office Manager
July 01 to Present
To manage the front office staff, and to maintaining proper cash control to guest service standards on a day-to-day basis Attend to Guests’ enquiries, requests, complaints and compliments Monitor departmental costs to ensure performance against budget Ensure proper training and procedures are in place to ensure provision of quality services Attend to crisis or emergency situations and perform service recovery Record the details of events in Duty Manager Log Book and to take necessary actions Supervises Reception personnel to ensure optimum occupancy and average room rate for purpose of maximizing revenue. Monitors Front Office personnel to ensure guests receive warm attention and personal recognition. Informs other operating departments, notably Housekeeping of all Front Office matters that concerns them. The ability to display a high degree of professionalism and integrity as befitting a member of management.
Key Achievements
Personal Licence Valid till 2016 Employer of the Year 2003 Basic Revenue Management Principles First Aid till 2010
EARLY CAREER BACKGROUND Company
Position Held
Danzas
Warehouse Assistance
• • •
Dates From October 89 to July 01
To unload and load lorries Check stock coming in and going out Pick orders to shops
ACADEMIC BACKGROUND Grays Compensative Hatherway Road Grays
From September 1982 to August 1986
Subjects • • • •
Results
Maths Science History English
B C B B+
OTHER INFORMATION • •
Like all kinds of sport Travelling and Holidays
REFERENCES AVAILABLE UPON REQUEST
49 Thorndale Croft Wetwang Driffield, YO25 9XZ Telephone: (01377) 236004 Mobile: 07894 456789 Email:[email protected]
PERSONAL DETAILS Date of Birth Nationality Marital Status Driving Licence
19th September 1970 British Married Full Licence
PROFESSIONAL DEVELOPMENT Started as Assistant Night Manager in the Hotel industry then moved on to Night Manager before moving to Yorkshire when I moved to Bars Manager then on to Front Office Manager where I am now in a 200 bedroom Hotel, with a Front Office Team of 10 members of staff.
CAREER BACKGROUND Company Name Job Title Parkinn Hotels
• • • • • • • • •
Date to – Date from Front Office Manager
July 01 to Present
To manage the front office staff, and to maintaining proper cash control to guest service standards on a day-to-day basis Attend to Guests’ enquiries, requests, complaints and compliments Monitor departmental costs to ensure performance against budget Ensure proper training and procedures are in place to ensure provision of quality services Attend to crisis or emergency situations and perform service recovery Record the details of events in Duty Manager Log Book and to take necessary actions Supervises Reception personnel to ensure optimum occupancy and average room rate for purpose of maximizing revenue. Monitors Front Office personnel to ensure guests receive warm attention and personal recognition. Informs other operating departments, notably Housekeeping of all Front Office matters that concerns them. The ability to display a high degree of professionalism and integrity as befitting a member of management.
Key Achievements
Personal Licence Valid till 2016 Employer of the Year 2003 Basic Revenue Management Principles First Aid till 2010
EARLY CAREER BACKGROUND Company
Position Held
Danzas
Warehouse Assistance
• • •
Dates From October 89 to July 01
To unload and load lorries Check stock coming in and going out Pick orders to shops
ACADEMIC BACKGROUND Grays Compensative Hatherway Road Grays
From September 1982 to August 1986
Subjects • • • •
Results
Maths Science History English
B C B B+
OTHER INFORMATION • •
Like all kinds of sport Travelling and Holidays
REFERENCES AVAILABLE UPON REQUEST
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