Travel N Tour Assignment

Admin department

THE DEPARTMENT The Tourism & Convention department offers a major in Meetings and Events Management with a Bachelor of Science in Hotel Administration and a Bachelor of Science with a major in recreation. Students can focus in areas such as meetings and expositions, entertainment and event management, and tourism administration. Other courses include hospitality accounting and finance, hospitality marketing, and private club management. The department also offers instruction in association management, concert and sports arena management, and cruise ship management. Also available is the Professional Golf Management program, certified by the PGA.

OUR MISSION The Tourism and Convention Administration Department in the William F. Harrah College of Hotel Administration is committed to providing cutting-edge educational opportunities that teach our students how to think strategically and be prepared for leadership and the inevitable changes in the tourism and hospitality fields (such as casino, club, convention and exposition, entertainment, food service, lodging, and resort industries) and leisure studies.

2)Account department

Accounting Department Organization and Operations in the hospitality industry This article discusses accounting structures for large hotels, small hotels, and chain restaurants with a focus on the organization and operation of accounting departments in full-service hotels. Full-service hotels are defined as hotels that have from 250 rooms to more than 2,000 rooms; in addition these establishments provide sleeping rooms, operate food and beverage outlets, provide catering functions and meeting room rentals, and offer gift shops, valet laundry, health workout facilities, bellmen, a concierge, and other services and amenities that are typically included in larger hotels. A wide range of hotels are included in the full-service category, such as corporate hotels, airport hotels, suburban hotels, convention hotels, and resorts. Because of the wide range of activities and the large amounts of revenues and profits generated, full-service hotels have accounting departments in the hotel to take care of all the accounting responsibilities. Because smaller hotels and select-service hotels do not offer their guests such a wide range of amenities and services, they do not require an onsite accounting department.

Their accounting functions are coordinated by a regional or corporate accounting structure, which includes a centralized accounting department that handles the accounting activities of the individual hotels. These hotels provide information daily to the corporate accounting office, which then prepares reports and information and sends them back to the individual hotels for their use and review. The accounting operations of chain restaurants are similar to the accounting operations of smaller hotels. A regional or corporate accounting office provides the accounting services for each individual restaurant. It is the responsibility of each restaurant to provide the daily operating information to the corporate accounting office, which then prepares the necessary accounting statements and operating information for the restaurant. Independent operators of small hotels and individually owned restaurants will either do their own accounting or hire an outside accounting company to handle all accounting requirements and to prepare financial reports. Organization Charts An organization chart is a diagram of the structure and relationships of a specific business unit. It can include job titles, direct reporting relationships, areas of responsibility, and lines of communication among different job levels. We will discuss several organization charts as we describe the role and relationships of accounting departments. Full-Service Hotels Figure 3.1 contains two examples of organization charts for a full-service hotel. It includes four levels of responsibility divided into the two main types of business activities: operating departments and staff departments.

ii. 2nd anwers The prevailing offshore legislation provides for speedy formation of international business corporations (IBCs) at very competitive charges. The formation can be carried out by a

locally registered trust company or by an accountant or attorney. Formation can usually be completed within 24 hours and full corporate and trust services are available to both private and corporate investors including: 1. Registration and maintenance of corporate charters for offshore companies; 2. Reception, management, and disbursement of the assets of offshore companies; 3. Provision and maintenance of a registered office; 4. Maintenance of the company's records and statutory register; 5. Preparation of all necessary corporate returns and reports to the Director; 6. Provision of directors and officers on request; 7. Incorporation and management of offshore banks and captive insurance companies; and 8. A full range of traditional trust services. Some of the benefits provided to offshore companies formed under the IBC Act include the full exemption of all direct taxes in respect of any international trading, investment or commercial activity including withholding taxes and stamp duties. For banking there is a 3% tax on gross income (i.e. interest income and fees derived from the operations and investments of the banking business minus interest expense). No minimum capital is specified for an IBC and shares may have a nominal or no par value. The transfer of the charter of an IBC to a foreign jurisdiction, or vice versa, is explicitly permitted. The board of directors of a corporation may consist of a single member. In the case of banking, trust and insurance corporations, at least one director must be a citizen and resident of Antigua and Barbuda. Confidentiality Provisions

3)Tour department

Travel and Tourism industry in India has emerged as one of the main sectors for the significant growth of Indian economy in recent years. Travel and Tourism industry is widely recognized as the largest foreign exchange earner in the world today. Being a very vast industry, the scope of employment opportunities is unlimited. Travel and tourism industry consists of tourists, travel agents and government and private tourism departments. Why career in Travel and tourism? 1650934918 In India travel and tourism industry is the second largest foreign exchange earner. India?s foreign exchange earnings from travel and tourism industry in 2005 were US $ 5731 million. According to a survey conducted across 134 countries by the world?s travellers, India is being rated as the fifth most

preferred destination. In India travel and tourism industry gives employment to millions of people. Career options in travel and tourism industry •

Tour operator: - Tour operator work involves organizing tours, arranging visas, taking care of board and lodging, providing guides for a journey etc. For this employment one needs to have pleasant personality and good communication skills.

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Holiday Consultant: -Holiday consultant work involves organizing tailor made tours and providing all-important details that are needed.  Moneychanger: - Moneychanger main work is to purchase and sell foreign exchange i.e. currency notes or travellers cheques.  Tourist guide: - Tourist guide provides all-important information on 1650934918 the history, culture, language etc of the location. Tourist guide should be familiar with local stories, history and culture, language, traditions and heritage on the location of the tour.

Eligibility in travel and tourism industry There are many travel and tourism institutes, affiliated to various universities and colleges, which provide training in tourism courses at the diploma and degree level. The minimum requirement for admission to travel and tourism courses at undergraduate level is higher secondary. The postgraduate courses require graduation in any academic discipline and fluency in at least one foreign language. These tourism courses are aimed at clearing concepts of students related to ticketing, reservations, tour packages, customer service and much more. However, below is the list of courses available to students interested in this industry: •

Masters in Tourism

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P.G Diploma in Travel Management

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M.A in Tourism

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Diploma in Destination Management

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Masters in Business Administration in Tourism and Hospitality

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P.G Certificate Course in Travel and Tourism Management

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Part time Diploma Course in Tourism

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Short term Course in Travel Agency and Tour Operation Management.

Job prospects in travel and tourism industry In travel and tourism industry there are job prospects exist in both public as well as private sector. In the public sector, one can find excellent job in the government tourism departments. A degree in travel and tourism is must for jobs in government tourism departments. On the other hand, in the private sector student can find employment in a travel agencies, hotels, airlines, transport and cargo companies etc. The students after doing the course in travel and tourism can secure a job in the top agencies and companies i.e. Thomas Cook, Coz and Kings, SOTC, Sita travels, Kingfisher airlines, Emirates, Indian Airlines etc. List of various Indian Consultants and websites offering services in Travel and Tourism are: www.naukrihub.com www.bestjobsindia.in www.123oye.com www.indianconsultancy.com Where to study?

4)ticketing department

The tremendous trade of Travel Tourism & Ticketing has hit an all-time high, the world over. In India, it has become a highly competitive and money-generating Industry. Our country is rich in monuments and natural treasures, to attract tourists from everywhere.The varied geo-cultural topography,helps in catering to all types of travellers. The Industry does not require only Ticketing Officers, Tour Operators but many skilled professionals ,in other areas. The Department began its' journey in the year 1980,with a One-yr diploma programme.In the year 1991,the Two-yrs diploma was launched and was followed by a successful Three-yrs diploma ,in 1995. The One-yr diploma deals with the domestic aspects of Tourism. In the second-year, we focus upon International Travel. The Third Year is designed for enterprising students, who want to open their own Agency or work as an Industry Specialist. If you google 'India Travel Tourism', you will find a book on Journeys, by a Faculty Member. This is mentioned here, because we want to impress upon you the fact, that our teachers edify both a professional and esoteric joy, for their field.

JOB OPPORTUNITIES Our Deparment is oriented towards providing professional competence.We kit them to become : • Ticketing Operator • Tourist Agent / Guide • Script Writer / Travel Journalist • Travel Desk Officer • Travel Coordinator • Agency Manager

We are also happy to mention that Campus recruitment is a salient feature of the Department. In addition, we find with pride that the Airlines and Hotelier Industry, routinely employ our students. This is mainly due to the diverse and multiple skills, taught. If you like the idea of a quality profession(whether as an armchair traveller or otherwise),alongwith offering specialized services to people, this is the Vocation for you !

Curriculum ONE YEAR

FIRST YEAR

SECOND YEAR

THIRD YEAR

Air Travel & Ticketing

Domestic Ticketing

International Ticketing

Travel Agency Operation

Destination India

Destination India

World Destination

Foreign Language

Tourism Organisation

Tour Operation

Tourism Organisation

Sales Promotion

Marketing Research

Business Correspondence Marketing & Management

Computer Applications

Research work in Tourism Research work in Tourism Research Work in Tourism Research Work in Industry Industry Industry Tourism Industry Industrial Training Emporiatrics

Industrial Training

Industrial Training Emporiatrics

Industrial Training

Subject Details DOMESTIC TICKETING : Covers all aspects related to flying within the Country. It deals with reservations, flight information, fare calculations and issuance of Tickets. The Students are also taught about the various discounts and special fares available. INTERNATIONAL TICKETING : Deals with travel formalities required in moving from one country to another. It covers Fare Calculations and usage of various manuals. DESTINATION INDIA : As the name suggests this deals totally with India, including the regional and cultural aspects. It enlightens an Individual to become successful Tour Operators, Travel escorts or Information Personnel. WORLD DESTINATION : Deals with major Tourist attractions across the Globe. It imparts knowledge on all five A’s of a Destination: Attraction, Accommodation, Accessibility, Amenities and activities. BUSINESS CORRESPONDENCE : Covers all commercial correspondence necessary in the Travel Industry. MARKETING RESEARCH : Forms the basis of Planning and Management in the Tourism Industry. SALES PROMOTION:Help us in achieving sales target and efficient implementation of policies. It also leads to enhancing Business Skills among Students. TOUR OPERATION : Deals with handling of Tours. It imparts detailed knowledge of itinerary planning, Costing and Reservation etc. TOURISM ORGANISATION : Covers all the basic concepts of Tourism. It deals with organisations promoting Tourism and role of Travel Agents. How to open your own Agency is also Explained. TRAVEL AGENCY OPERATION : The study of the functioning of an Agency. It highlights the sources of income and handling of Clients. TRANSPORT & ACCOMMODATION SYSTEM WITHIN INDIA: Imparts knowledge on various modes of transport and major Hotel Chains in India. TRANSPORT & ACCOMMODATION : Covers major modes of Transport with case studies on Euro-rail etc. It also deals with classification and categorisation of Hotel. TRANSPORT & ACCOMMODATION SYSTEM IN THE WORLD : Deals with the two significant hubs of Travel available across the Globe. EMPORIATRICS : Health aspects include specific Travel Risks, their Management and Vaccination Schedules and First Aid. FOREIGN LANGUAGE :Tourism Industry requires interaction with tourists from all over the world. This subject develops the Communication Skills. MARKETING MANAGEMENT : Deals with Tourism Marketing and successful management of various operations in the Industry. COMPUTER APPLICATIONS: In the present era of Information Technology, usage of Computers is widespread in every sphere of life. This subject deals with Computer Applications in Travel Industry. RESEARCH WORK IN TOURISM INDUSTRY: Students have to prepare a thesis on any Indian/Foreign destination or their cultural aspects. Field surveys are also conducted to enable them to study the Travel Trends. INDUSTRIAL TRAINING: The Students go for training to various professional organisations as part of the Curriculum. This gives them an insight into the travel trade and a first hand experience of the industry. 5)sale & marketing department

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DEPARTMENT OF TOURISM ADMINISTRATION

Web Site of the Department Head of Department: Perran Akan Professors: Perran Akan, A. Bulent Himmetoglu*, Bike Kocaoglu*, Meral Korzay*, Bilge Koksal*, Sevgin Akis Roney, Associate Professors: Irfan Arikan*, Bengi Ertuna Assistant Professors: Maria Dolores Alvarez, Kivanc Inelmen, Yasar Dilek Unalan Instructors: Ali Serdar Balaban*, Birsun Birturk*, Ibrahim Buyukyuksel*, Yavuz Durmus*, Idil Evcimen, Hami Fidanoðlu*, Cuneyt Argun Genc, Dilek Gultekin*, Banu Yilmaz Hanedar*, Semine Ongay*, Mehmet Onkal*, Gokce Ozkarar*, Duygu Salman Ozturk, Pinar Sayit*, Ilker Unsever*, Dilek Yarcan* *Part-time The Department of Tourism Administration aims to educate and train students for managerial positions in the field of tourism. The department program offers professional courses which are complemented by courses in economics, finance, marketing, management, communication, behavioral sciences, food and beverage. An industrial training period of minimum 120 workdays during summer months is part of the study. Lectures and seminars conducted by leading practitioners are incorporated into the program to familiarize the students with the industry. Proficiency in a second language in addition to English is also an aim of the program. Integration with the industry is attained by joint training projects that are of mutual benefit to students and the members of the tourism industry. The research projects assigned to the students during the course of the program are instrumental in developing a theoretical framework. Field studies expose students to the actual operational structure of the industry as well as giving them a chance to make contact with the employers of the service sector. UNDERGRADUATE PROGRAM FRESHMAN YEAR First Semester TRM 101 TRM 111 TRM 131 TRM 141

Introduction to Tourism Industry Economics I Principles of Management Introduction to Psychology

Second Semester 3

TRM 106

Anatolian Civilizations

3

3

TRM 112

Economics II

3

3

TRM 124

Business Communication

3

3

TRM 132

Introduction to Law

3

TRM 156

Introduction to Probability and Statistics

3

TRM 151

Business Mathematics

3

TRM 153

Introductory Computing for Business

3

Ticketing department.. Responsibilities: •

Responsible for ticketing functions carried out in Ticketing Department as follows:

a) Accountable documents stock requisition and control. b) Prompt response to customer inquiries on fare quotations and travel reservations. c) Proper accounting of ticketed documents, timely invoicing and timely collection of authority documents, such as BPP, LO, JO etc. d) Timely reconciliation and submission of ticketed documents to the accounts department on a daily basis. e) Proper analysis of the various reports and initiate appropriate action. •

Develop, implement and control all Ticketing operation procedures and policies to ensure strict compliance.

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Manage airline personnel IATA, BSP Officials and maintain corporate and commercial customer relationship.

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Responsible for evaluating the performance of Ticketing staff, conduct training and counseling.

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Update Senior Management with weekly and monthly reports providing sales analysis, airlines sales analysis and the gross profit earned.

Requirements: •

Candidates must possess at least 10 years of working experience with an IATA accredited Agent(s).

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Diploma in Hospitality & Tourism or IATA / UFTAA or an equivalent.

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Experience in handling Amadeus System will be an added advantage.

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Must be able to work under pressure and be committed to working in a team environment.

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Possess excellent managerial skills, leadership qualities, efficient and effective in supervision and execution.

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Good in problem solving and have a strong commitment to providing superior customer service.

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Must be able to work closely with other Heads of Department in achieving the company’s vision & mission.