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Safety Benoît DUVAL Safety Enhancement Manager Aircraft Architecture and Integration

Transient Loss of Communication due to Jammed Push-To-Talk A320 and A330/A340 Families

2. Transmitting with Vhf or Hf

1. Introduction At the end of 2011, the crew of a cruising A320 was unable to transmit on any radio, but reported that it was still possible to receive ATC communications. A few months before, on another A320, the crew reported after landing that it was not possible to contact the tower via either VHF system. Investigations attributed both events to Push-To-Talk (PTT) selectors jammed in the transmit position. As illustrated by these examples, jammed PTT selectors generate events of transient loss of communication with ATC every year.

In order to transmit on VHF or HF radio, the flight crew uses one of the Audio Control Panels (ACP) (fig.1). SELCAL

Figure 1 Audio Control Panel (ACP) VOICE FILTER INT/RAD SWITCH

V O I C E

devices: side stick radio selector, hand mike PTT, or INT/RAD switch on the ACP (fig.2). CALL

CALL

CALL

CALL

CALL

CALL

MECH

ATT

VHF1

VHF2

VHF3

HF1

HF2

INT

CAB

INT

I L S

RAD 1 VOR 2

M K R 1 ADF 2

1

SAT 2

RECEPTION KNOBS R E S E T

CALL

CALL

TRANSMISSION KEYS

PA

PASSENGER ADDRESS FUNCTION SELCAL/CALL RESET KEY RECEPTION KNOBS

This kind of failure might be difficult to identify for the crew, and might lead to the feeling that all communications have been lost with ATC. In reality, a correct identification of the situation and the implementation of a few simple steps will, in most cases, allow the crew to recover full communications.

In the normal configuration, three ACP are available. They are located on the Captain side (ACP1), on the F/O side (ACP2), and on the overhead panel (ACP3). The ACP3 allows reconfiguration in case of failure of ACP1 or ACP2.

This article will outline the effects of a jammed PTT and will explain how to restore communications. It will also describe a new ECAM caution and procedure that will be introduced in the next Flight Warning Computer (FWC) standards.

Initially, the pilot has to press one of the ACP transmission keys in order to select a VHF or HF transceiver. Then, in order to actually transmit on the selected radio, he uses one of the Push-To-Talk

3. Impacts of a Jammed Push-To-Talk 3.1 vhf When a Push-To-Talk device is jammed in the transmit position, the VHF transceiver transmits continuously as soon as it is selected, and no reception is possible on the tuned frequency. In order to limit such a continuous and unintentional transmission

Safety first #14 June 2012 - 1/5

Figure 2 Figure 3 that could disturb the ATC freSide Stick Hand INT/RAD switch on Push-To-Talk Audio Switching radio Selector Mike Audio Control Panel quency, an internal protection is of Com devicesdue to jammed PTT - Draft 04 rotary switch Transient Loss implemented inside each VHF, limiting theTransient transmissionLoss time of Com due to jammed PTT - Draft 04 AUDIO INT NORM CAPT F/O NEUTRAL to 35s. After 30s of4transmisFigure – FCOM Volume 3 – Abnormal and Emergency (3.02.23) ON 3 ON 3 Radio sion, the crew is warned of this imminent Figure automatic 4transmis– FCOM Volume 3 – Abnormal and Emergency RAD (3.02.23) sion cut-off through an interSingle Aisle Family rupted tone that sounds for 5 seconds (5 audio “beeps”, one Single Aisle Family per second).

In normal operation, on hearing the 5 audio “beeps” the crew has to release and press again the PTT selector/button to continue the transmission. But if the Push-ToTalk device is jammed the transmission may not be resumed on the selected radio, which will be limited to reception only. In this case, an ECAM COM VHF (1 or 2 or 3) EMITTING caution is also triggered after 60s. Figure 4 A320 Family FCOM information associated to the COM VHF/HF EMITTING caution

3.2 HF There is no automatic transmission cut-off after 35s on the HF transceivers, but an ECAM COM HF (1 or 2) EMITTING caution is triggered as well if the HF transmission duration exceeds 60s.

4. VHF/HF Communication Recovery In Case of a Jammed Push-To-Talk

A330/A340 A330/A340

Figure 5 A330/A340 FCOM information associated to the © AIRBUS Operations S.A.S. Tous droits réservés. Document COMconfidentiel. VHF/HF EMITTING caution © AIRBUS Operations S.A.S. Tous droits réservés. Document confidentiel.

4.1 Typical scenario Consider, for example, an attempt of VHF1 communication with a side-stick PTT jammed on the Capt side. As soon as the VHF1 transmission key is selected on the Audio Control Panel located on the Capt side (ACP1), a continuous VHF1 transmission is initiated. The VHF1 transmission will be automatically interrupted after 35s (VHF internal protection). 25s later, the Flight Warning System (FWS) will trigger the ECAM COM VHF1 EMITTING caution.

If the crew tries to select another VHF on the same ACP, for example VHF2, the same scenario will occur as the side-stick PTT is still jammed: the VHF2 will be automatically interrupted after 35s and the COM VHF2 EMITTING alert will trigger 25s later. Selection of “CAPT ON 3” by means of the Audio Switching rotary switch (fig. 3), to use the ACP3 (overhead panel) on the Captain side, will not solve the problem as the jammed PTT will request a permanent transmission through the ACP3.

4.2 Recovery The way to handle the situation in this case, is to first check the PTT transmission selector and try to release it. Then, if this does not work, isolate the jammed PTT and the associated Audio Control Panel by deselecting all the VHF transmission keys on the ACP1. It is then possible to use the ACP2 and the associated PTT devices, on the F/O side, to establish a new VHF transmission. Such a procedure is available today in the FCOM, as expanded information associated to the COM VHF/HF EMITTING caution (fig.4 & 5).

Safety first #14 June 2012 - 2/5

Safety Transient Loss of Com due to jammed PTT - Draft 04 Transient Loss of Com due to jammed PTT - Draft 04

Figure 5 – New Ecam caution with associated procedure in case of PTT stuck Figure 5 – New Ecam caution with associated procedure in case of PTT stuck Configuration : one PTT jammed, VHF1 Configuration and : oneAudio PTT jammed, transmission, SwitchingVHF1 rotary switch transmission, and Audio Switching rotary switch on NORMAL position. on NORMAL position. Configuration: one PTT jammed, VHF1 transmission, and 1st part of the procedure : identification of the Audio rotary switch on NORMAL position. st 1 partSwitching of the procedure : identification of the affected side affected side These 5 procedures lines disappear as soon as st 1 part of the procedure: identification of the affected side These 5 procedures lines disappear as soon as the VHF1 has been These 5 transmission procedure lineskey disappear as soon as the VHF1 the VHF1 transmission has (the been deselected on the side where side (the transmission key hasaffected beenkey deselected onside the affected deselected on PTT the affected side (the side where the PTT is jammed). side where the is jammed). the is jammed). For example, theF/O F/Oside sidestick stick PTT is ForPTT example, ifif the PTT is jammed, these lines For the F/O sticktransmission PTT is jammed, theseifaslines will disappear as soon as willexample, disappear soon as side the VHF1 key has been jammed, lines willkey disappear as soon as deselected on the ACP2. y has been the VHF1these transmission y has been the VHF1 transmission key deselected on the ACP2. deselected on the ACP2.

COM SINGLE PTT STUCK COM SINGLE PTT STUCK - ACP1 VHF1 TX..DESELECT - ACP1 TX..DESELECT .IFVHF1 UNSUCCESSFUL: .IFVHF1 UNSUCCESSFUL: - ACP2 TX..DESELECT - ACP2 VHF1 TX..DESELECT .IF UNSUCCESSFUL: .IF UNSUCCESSFUL: - ACP3 VHF1 TX..DESELECT - ACP3 VHF1 TX..DESELECT

COM SINGLE PTT STUCK COM SINGLE PTT STUCK - AUDIO SWTG...DO NOT USE - AUDIO .ONSWTG...DO AFFECTEDNOT ACP:USE AFFECTED ACP: - ALL .ON TX KEYS.DO NOT USE - ALL .ON TX KEYS.DO NOT OTHER ACP: USE .ON OTHER ACP: - VHF1 TX....RESELECT - VHF1 TX....RESELECT

2nd part of the procedure : reconfiguration on the 2nd part of the procedure : reconfiguration on the other side other side Once nd the VHF1 has been deselected on all 2 part of the procedure: reconfiguration on the other side Once the VHF1 has been deselected ontoallnot ACPs, theVHF1 procedure theoncrew Once the has beenrequests deselected all ACPs, the procedure ACPs, the procedure requests the crew to not use the audio switching, nor any transmission requests the crew to not use the audio switching, nor any transuse the nor any transmission keys on audio the ACP. Then, thethe procedure mission keysaffected onswitching, the affected ACP. Then, procedure requests keys on the affected ACP. Then, requests to reselect the VHF1 transmission to reselect the VHF1 transmission keythe on procedure the otherkey ACP. requests to reselect on the other ACP. the VHF1 transmission key on the other ACP.

Figure 6 New ECAM COM SINGLE PTT STUCK caution with associated procedure

5. New Ecam Caution and Procedure in Case of a Jammed Push-To-Talk

© AIRBUS Operations S.A.S. Tous droits réservés. Document confidentiel. © AIRBUS Operations S.A.S. Tous droits réservés. Document confidentiel.

5.1 VHF To assist the crew to recover correct communication in case of a jammed PTT, a new amber COM SINGLE PTT STUCK caution has been developed. This alert will trigger when a PTT is detected continuously activated during 40s and will provide a new procedure to guide the crew through the two following steps : q Identification of the side affected by the jammed Push-To-Talk. q Reconfiguration on the non affected side. An illustration of this procedure for a jammed PTT using a VHF1 radio is given in fig. 6. In association with the introduction of this new alert, the COM VHF 1 (2) (3) EMITTING alert will be

triggered simultaneously with the audio “beeps”, i.e. 30s after the start of the transmission, to reinforce the awareness that the transmission will be cut-off.

note

The introduction of the COM SINGLE PTT STUCK caution will lead to the downgrading of the COM VHF 1 (2) (3) EMITTING alert from a level 2 to a level 1 caution, which implies that there will be no associated Single Chime nor Master Caution light.

The differences between the present and future ECAM definitions for the VHF radios are summarized in fig. 7.

5.2 HF The COM SINGLE PTT STUCK caution described above will trigger as well for HF communication. The only difference will lie in the delay of activation: to take into account the longer average length of messages of HF transmissions, the caution will trigger only when a

PTT is detected continuously activated during 180s.

note

As for the VHF associated alert, the COM HF (1 or 2) EMITTING caution (level 2) will likewise be downgraded to a level 1 caution.

The differences between the present and future ECAM definitions for the HF transceivers are summarized in fig. 8.

5.3 Calender On the A320 Family, these improvements will be implemented on the Flight Warning Computer (FWC) H2-F7 standard (availability planned in December 2012). On the A330/A340, these improvements will be implemented on the FWC T5 standard (planned in January 2013) for the A330 and A340-500/600, and from the L13 standard (planned in August 2013) for the A340-200/300.

Safety first #14 June 2012 - 3/5

Transient Loss of Com due to jammed PTT - Draft 04

Figure 6 - Former and New Ecam definition in case of PTT stuck (example for VHF1) Figure 7 Current and future ECAM definition in case of PTT stuck (example for VHF1)

VHF Transmission mode selected or ACP INT/RAD PTT

ACP

Arinc

Side stick PTT or Hand mike PTT

PTT

discrete

AMU

The AMU (Audio Management Unit) collects the microphone inputs of the various crew stations and directs them to the communication system

VHF transmission mode selected AND PTT activated

Former Definition System status VHF1

New Definition

Cockpit effects

System status VHF1

5 “beeps” (5s) then VHF1 emission cut-off

 timer 30s

Cockpit effects

5 “beeps” (5s) then VHF1 emission cut-off

 timer 30s

ECAM level 1 caution COM VHF1 EMITTING

Key event discrete

FWS

FWS

 timer 30s ECAM level 2 caution COM VHF1 EMITTING

 timer 60s

ECAM level 2 caution COM SINGLE PTT STUCK + associated procedure

 timer 40s

Transient Loss of Com due to jammed PTT - Draft 04

Figure 7 - Former and New Ecam definition in case of PTT stuck (example for HF1) Figure 8 Current and future ECAM definition in case of PTT stuck (example for HF1)

HF Transmission mode selected or ACP INT/RAD PTT

ACP

© AIRBUS Operations S.A.S. Tous droits réservés. Document confidentiel.

Arinc

discrete

Side stick PTT or Hand mike PTT

PTT

AMU

The AMU (Audio Management Unit) collects the microphone inputs of the various crew stations and directs them to the communication system

HF transmission mode selected AND PTT activated

Former Definition System status

New Definition

Cockpit effects

System status

Cockpit effects

HF1

HF1

ECAM level 1 caution COM HF1 EMITTING

Key event discrete

FWS

FWS

 timer 60s  timer 60s

ECAM level 2 caution COM HF1 EMITTING

 timer 180s

ECAM level 2 caution COM SINGLE PTT STUCK + associated procedure

6. Conclusion

© AIRBUS Operations S.A.S. Tous droits réservés. Document confidentiel.

On the A320 and A330/A340 families, when a transient loss of VHF communication is experienced in association with the triggering of the alert COM VHF EMITTING, the root cause can almost always be attributed to a jammed PTT device. In this case, it is necessary to isolate the jammed Push-To-Talk device by deselecting all the transmission keys of the Audio Control Panel on the affected side, then to use a Push-To-Talk device and Audio Control Panel on the other side to recover the transmission. A new ECAM COM SINGLE PTT STUCK caution and associated procedure will be introduced in the next standards of FWC to assist the crew to recover both ways communications.

Safety first #14 June 2012 - 4/5

Safety

Safety First The Airbus Safety Magazine For the enhancement of safe flight through increased knowledge and communications

Safety First is published by the Flight Safety Department of Airbus. It is a source of specialist safety information for the restricted use of flight and ground crew members who fly and maintain Airbus aircraft. It is also distributed to other selected organisations. Material for publication is obtained from multiple sources and includes selected information from the Airbus Flight Safety Confidential Reporting System, incident and accident investigation reports, system tests and flight tests. Material is also obtained from sources within the airline industry, studies and reports from government agencies and other aviation sources.

Safety Edition July 2012

CONTENT: q Thrust Reverser Selection Means Full-Stop

q Transient Loss of Communication due to Jammed Push-To-Talk A320 Family and A330/A340

q A380: Development of

the Flight Controls - Part 2

q Preventing Fan Cowl Door Loss q Do not forget that you are not alone in Maintenance

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