Training Brochure Patsway Consulting

Capacity Building Programmes

We Equip, You Express!

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INTRODUCTION Research revealed that some percentage of workplace performance gaps is traceable to the mismatching of talent(s) to job roles. ‘The right pegs in the wrong holes.’ Despite putting the right pegs in the right holes studies has equally shown that an obvious percentage of business shortfalls in performance are attributable to lack of competence in terms of knowledge and skills.

Partnering with you we bridge the performance gap…

Whenever a person’s ability to perform a job is limited by lack of knowledge or skill, it is extremely important to bridge the gap by providing the right training and development interventions. The more the exposure to cutting edge learning and development opportunities, the better the performance on the job. To learning organizations like yours where the merits of high impact and effective learning interventions could be made visible, we are quick to offer our expertise in the designing and delivering of world class standard and customized facilitations to meet your specific needs.

In Building your World you can Count on our Relationship!

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OUR STYLE In developing our solutions we are guided by the following assumptions: People learn in different ways; Different methods facilitate learning for different people; Learning in any group will depend on the design of the session. We know that adults learn best when… They’re motivated; Motivation comes from the context, there are clear relevance & involvement level of the work; Learning is conducted as a partnership; Learning involves the learner’s primary learning mode & is interactive and experiential with an understandable structure & reinforcement. Drawing from researches, past experiences and feedbacks we know that participants’ rate of assimilation and translation into action is very high when the whole person is involved and committed to the learning process. Our method and approach engages our participants (especially their learning senses) in the following ways: Interactive Sessions, Syndicate & Brainstorming Sessions, Self-Study, Role Playing & Simulations,

Real Life Case Studies, Audio-Visuals, Performance Games, Experience Sharing and more.

We are of the philosophy that: It is possible to learn, even better in an interesting and funfilled environment. 3

TRAINING SOLUTIONS The following is an introduction to some of our developed, tested and proved training packages. Please be assured of our readiness to understand your peculiar needs (through a FREE need assessment) and the development of fitting and result oriented solutions: TITLE

DURATION

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Personal Effectiveness

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Team Bonding for Excellent Results

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Creative Problem Solving & Decision Making Skills

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Leadership Development

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Exceptional Business Communication Skills

TIME

2 days

9.00am – 4.30pm 3 days

Others include: TITLE 6

Effective Emailing Etiquettes

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Selling in Contemporary Times

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Performance Management System

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Beyond Customer Satisfaction

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Change Management

DURATION

TIME

1 day

2days

Return on Investment Guaranteed!

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9.00am – 4.30pm

1. PERSONAL EFFECTIVENESS Overview: This programme is founded on the principle that: ‘private victory precedes public victory’, the emphasis of this package is first of all on managing oneself, through Effective Goal Setting, Time Effectiveness, then managing others. The sessions will focus particularly on building effective working relationships and culture.

Work harder on yourself than you do on your job Jim Rohn

Programme: Effective Goal Setting, Time Effectiveness, Stress Management, Motivation, Delegation and Supervision, For: Business Executives, Managers and people who wish to improve their ability to achieve quality results through cooperation with other people. Duration: Two (2) days

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2. TEAM BONDING FOR EXCELLENT RESULTS Overview: In today’s competitive business environment, having a unified workforce will go a long way in achieving organizational goals and objectives. Organizational effectiveness and profitability is highly dependent on synergy. But synergy does not usually happen spontaneously and how do you create unity in a diverse environment? In reality, it happens because deliberate, systematic effort has been made. There are specific skills required to trigger synergy. These in and out-door activities are designed to equip your workforce with necessary team bonding skills to raise your effectiveness and productivity. Programme: Bonding through Goals, Building Interpersonal Relationships at Work, Strengths and Teams, Team Performance Games, Attitude and Team, Impact of Personality Typology in Team Bonding and lot more. For: Units, Departments or Organizations or any interdependent environment in which results are achieved mostly through the cooperation of people. Duration: Two (2) days

There is no ‘I’ in ‘TEAM’ but there is ‘I’ in ‘WIN’ (Michael Jordan) 6

3. CREATIVE PROBLEM SOLVING AND DECISION MAKING SKILLS Overview: As observed, the road to humankind’s impressive achievements has invariably been paved with failure, many of which have set back our achievements by decades and longer. While some failures are justly attributed to luck, most result from faulty decisions based on mistaken analysis. Why? Most human beings only know what to think not how to think. Today's business environment presents challenges that require some form of decision-making and problem solving. Managers and executives must be freed of the shackles of psychological restrictive mental shortcuts which hinder correct decision making and problem solving. This package will enhance your decision-making skills while expanding your capacity for critical thinking and creativity. It introduces effective approaches to problem solving and decision making, leading to improvements in efficiency, performance and productivity. Programme: Cause and Effect: The Logic behind Problem Identification; Understanding the Distinction between Major and Minor Factors, Serious and Urgent Problems; Reactive versus Proactive Approach to Problem Solving; Judgement and Facts; Restrictive mental shortcuts: Understanding why we make Bad Decisions; Problem Structuring Tools, Techniques and Application to Real Life. For: Managers and executives and anybody looking for a systematic approach to solving problems for maximum productivity. Duration: Three (3) Days

Problem solving! The Fastest Way to Leadership! 7

4. LEADERSHIP DEVELOPMENT

As we look ahead into the next century leaders will be those who empower others. Bill Gates

Overview: The greatness of an organization depends on the quality of leadership material at the helms of its affairs. An Employee’s leadership ability determines his/ her level of effectiveness and business results. To therefore, increase the quality and effectiveness of leadership, deliberate and strategic steps must be taken to raise the people’s leadership capability, since the leader is one amongst all. Building a lasting culture and system that continually raises the Leadership capability of our organization must begin from its smallest cells: People! Programme: Leadership Competences for the 21st Century, Timeless Secrets of Leadership, Succession Planning: The Legacy of Leadership, Leadership Case Studies, How to Lead through Influence and lot more. For: Business executives, managers, organization leaders and anybody aspiring for leadership position. Duration: Three (3) Days

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5. EXCEPTIONAL BUSINESS COMMUNICATION SKILLS

Overview: Even in the quiet, you cannot hide your ability to communicate effectively. Building exceptional business communication skills is sine qua non to business productivity and success. Programme: Essentials of Business Communications, Presentation Skills, Listening Skills, the Art of Persuasion, Public Speaking, Dealing with Difficult Behaviours, Non-Verbal Communications, the Winning Proposal, the likability factor and more. For: Business Executives, Middle Level Managers and Managers. Anyone who speaks on the job, everyone who wants to speak, present, write and communicate better. Duration: Three (3) Days

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We Equip, You Express!

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WHO ARE WE? is a vibrant and resourceful organization with multi-disciplinary resource base. Patsway is registered with the Corporate Affairs Commission. Our clientele cuts across viable industries of the Nigerian & global economy. Patsway Consulting is established to provide clientcentred, creative and result oriented solutions, by leveraging on decades of experience of our consultants. Patsway Consulting Limited is a partner to the International Finance Corporation (IFC) a World Bank Group. VISION

Partnering with you in discovering, aligning and realising your purpose MISSION

Adding value to your business through your people PHILOSOPHY

Giving more in used value than we receive in cash value SLOGAN

We equip, you express UNIQUE SELLING PROMISE

Creative or free! [

VALUES

Respect for Time Integrity Creativity Excellence (R.I.C.E.)

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OUR GOALS

We will design and implement client-centred solutions that results in demonstrable changes on the job, as determined by client feedback. We will undertake assignments that result in direct contributions to the client’s profitability as measured by quarterly results. We will enter into collaborative relationships in which responsibility is shared with the client; skills are transferred to the client, and dependence on us is gradually diminished to the point of disengagement. We will accept only short-term value-added assignments with specific result objectives and measurements that will be fee-based. We will unconditionally guarantee our work. We will source and initiate regional and international affiliations and partnerships that will enable us add value to a wider spectrum of the market as measured by the quantity and quality of clientele. We will annually raise our raise our productivity and profitability as measured by client feedback, annual revenue and net profit.

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HOW WE CAN SERVE YOU We service our clients in the areas of: BUSINESS & ORGANIZATIONAL DEVELOPMENT  Process Engineering & Re-engineering  Strategic Business Planning  Business Advisory Services  Feasibility Studies & Market Researches STRATEGIC HUMAN CAPITAL DEVELOPMENT  Human Resource Systems & Sub-systems: Performance Management System, Job Analysis & Evaluation, Training Needs Assessment  Capacity building: Training & Development Facilitations Seminars Workshops

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OUR CLIENTS ARE PARTNERS! Some of our clients are direct clients while others are consortium clients serviced in collaboration with our partners.

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THANK YOU

For further information please contact: Oluyide (08034417112) or Tokunbo (08037171411) Send an e-mail to [email protected] 14