query codes (tlas) ============================== boc-breakdown of costs req. ccg-carriage charges disputed ccx-carriage charges sb foc cde-early settlement discount cdx-incorrect discount on inv. cis-copy insurance docs. req. clq-credit limit query clx-credit limit removed cmd-comm. charges disputed cmf-commissioning faulty cmp-comm. sb incl. orig p/o cms-comm. is sub-standard cmx-comm. charges sb foc cra-credit applied for crn-credit note requested crr-copy report req. by cust. csb-customer is self-billing csc-customer is sub-contract cwc-awaiting an agreed credit cws-credit awaiting signature dir-director issue dpc-duplicate charge dpi-duplicate invoice dri-director intervention a/c dtd-goods damaged in transit dtx-goods lost in transit foc-should be free of charge gbx-goods sent w/o paperwork gdl-goods delivered late gds-goods del. to wrong site gdx-goods del. to wrong cust gof-faulty goods sent got-goods in transit gox-incorrect goods sent grn-pend. goods returned note grp-goods replacement sb foc gsc-goods in storage @ cust. gsf-goods in storage off site gsn-goods in storage on site gwp-goods awaiting pick-up igc-intercompany issue int-internal issue inv-copy invoice req. ovc-overcharged (price query) ovx-p/order value exceeeded pcr-part credit expected pnn-incorrect p/order number pnx-no purchase order number poc-purchase order copy req. pod-proof of delivery req. por-proof of return req. pox-purchase order cancelled pho-payment with-held / other ppq-back-up paperwork req. pro-customer is proforma qui-query under investigation
sa?-agreement made, no details scx-resotcking charges sb foc sdc-special discount: contract sdi-special discount: invoices sta-copy statement req. stc-special terms on contract sti-special terms agreed - inv sue-cust. being sued by others wax-inv is on the wrong a/c wlx-inv is on the wrong ledger wrf-warranty claim / sb foc wrg-goods failure / sb foc vtc-vat calculated incorrectly vtr-vat rate is incorrect vtx-vat should not be on inv resolved codes ============================== cbc-b/down of costs -> cust cbp-back-up ppw -> cust ccr-copy credit note -> cust cin-copy insurance docs->cust civ-copy invoice -> cust cpd-proof of delivery -> cust cpo-purchase order -> cust cpr-proof of return -> cust crr-copy report -> cust cst-copy statement -> cust qrp-query resolved. (to pay)
credit control codes (non-q) ============================== bx?-bacs payment due on... cg?-cheque to be rec. on... col-invoice is collectable clb-customer is liable clp-customer liabilty proven clr-awaiting cleardown cqr-cheque refund requested cqs-cheque swap pending cqt-cheque in transit cxc-contra-charges lir-company in receivership liq-company in liquidation lpa-1st reminder letter sent lpb-2nd reminder letter sent lpc-copy reminder letter sent lpf-final demand letter sent lpg-legal proceedings started lph-legal proceedings held lpx-legal proceedings dropped pif-paid in full pin-payment in installments ppc-payment plan with cust. ppp-part payment proposal
ppr-part payment received p50-compromise deal offered ret-retention deducted trb-customer to ring back