Amit Morya
Telecom Knowledge Base
Mass Commerce Growth
Driver
Rural Indian Market Approximately 70% of the Indian population is rural Less than half have a bank account and access to financial services Rural telecom subscriber base is growing at the CAGR of 85%
Total
M-Commerce Market
Ongoing fiscal is projected to be about
Rs. 880 bn in FY 2010
Mass Commerce Challenges Illiteracy and lack of awareness among
rural population Interoperability among service providers Availability of seamless service accessibility
Security is a matter of concern Vulnerabilities in the handsets and associated platforms RBI strict guidelines for secure mobile transactions
Mass Commerce Rural
Initiatives
Grameen Koota (Village Assembley):
mChek
Rural microfinance institution severing over 160,000 members throughout Karnataka
Plans to initiate similar offering: CanvasM
Mobile Marketing Advantages Greater reach
India boast of 370 mn mobile users (which is expected to double in the next three years) Cellular subscribers outnumbered TV sets and desktop/laptop population
Advertising can be targeted and personalized
Targeted advertisement: For example, the Big Bazaars of India want to announce a sale where the customer will gets a 50% discount if he/she gets to the store within six hours
On the spot information and involvement of fun factor
Mobile Marketing Advantages More economical Interactive and possibility to engage the consumer in a dialog
Mobile Marketing Worldwide
Excepted
Spain 76% of mobile users receive Ads In France over 62% and in Japan 54%
phone owners receive ads In Japan, nearly 45% of mobile phone owners believed to click on ads they receive
Mobile Marketing Solutions
Offered
Reliance Communications: Neon + Flytxt mGinger, mGarlic, YouMint, 160by2: SMS
Advertising Yankee Group: in-game advertising
VAS Fact
File
VAS contributes 10-14% of total telecom
revenue; expected to cross 30% of service providers revenue in the next five years In FY 2007-08 the VAS market stood at Rs. 4576 Crore and grew by 60% w.r.t. Rs. 2860 Crore in FY 2006-07 Among highest revenue generating services are SMS, ringtones/CRBT and Voice VAS
VAS
Growth Driver Subscribers Growth 8mn subscribers every month Huge growth in the number of subscriber from R1/R2 markets Penetration of mobile VAS services
Product Innovation P2A (Person to Application): Popular SMS votes-based programs on TV A2P(Application to Person)
Content Innovation Personalized and intuitive user interface VAS delivered on the voice platform Mobile advertising using VAS model
VAS
VAS
Bharti Telesoft Acquired Jatayu – a leading player in the mobile internet space Strong base in India, Middle East, Europe, Africa and South
Africa, Jatayu has a strong foothold in Latin America, US and Apac region
OnMobile Biggest player in the VAS space Made the debut on the stock exchange in 2008 Acquired Voxmobili – A specialist in personal mobile data
management software
Canvas M Launched India’s first multiplayer mobile gaming services with
Reliance Communications Content delivery management portal for a major European Sports Association
VAS Market
Dynamics
VAS content still driven by ABC –
Astrology, Bollywood and Cricket Revenue growth has been driven by SMS (including P2P, A2P and P2A), contributing over 55% of the total VAS revenue in 2007 Offered across multiple access channels like Voice, SMS, WAP and USSD and ondevice portal
VAS Product Innovation Phone Backup Allows subscribers to effortlessly take a back up of all types of personal information including files, messages, photos, contacts, and task stored on their mobile M-Search Deliver user requested content. The request can either be via voice or text. M-search identifies the users request and immediately renders the requested content One Touch RBT When a mobile subscriber likes someone’s ring back tone and wants to set the same as their RBT, they can do so by just pressing the “*” button On Device portal service Delivers portal content on mobile phones through a client application