Tacoma Goodwill 2008 Annual Report

Tacoma Goodwill 2008 Highlights 5,248

people received job preparation, training & placement services

1,023

people placed in jobs

$11

million savings from welfare and disability payments no longer needed and new payroll taxes for every 1,000 people placed in jobs

105

youth re-enrolled in school

881,191

generous donors gave gently used clothes and household items

2.5

million shoppers who took advantage of Goodwill’s great selection and value pricing

21

retail stores where people with disabilities and disadvantages have an opportunity to work, including: Tacoma (38th Street; 72nd Street, Outlet), Gig Harbor, Lakewood, Spanaway, Puyallup, Federal Way, Auburn, Kent, Maple Valley, Lacey, South Lacey, Olympia, Centralia, Longview, Port Townsend, Port Angeles, Ellensburg, Selah and Yakima.

Goodwill helps people with disabilities and other barriers to employment go to work by providing jobs, training and educational opportunities.

Message from Goodwill Board President & CEO As the four people featured in this year’s annual report demonstrate, there are many roads to success. Brittany, Cody, LaTasha and Pedro prove that overcoming obstacles and having the perseverance to continue down a chosen course is the key to reaching one’s dreams. At Tacoma Goodwill, our purpose is to provide people the tools they need to get their lives back on track and to open doors that once seemed shut forever. Terry A. Hayes CEO Tacoma Goodwill

Last year, we continued to widen our path of services as more than 5,200 people received job training and support through the dozens of programs we offer. For the second year in a row, we placed more than 1,000 people in jobs, a real achievement during challenging economic conditions. A major focus for us continued to be providing support to at-risk youth. This past year, we helped more than 100 young people return to school. And with the assistance of a $550,000 grant from the federal Department of Labor, our YouthBuild program continued to expand and change lives. Milestones were many in 2008. We broke ground on the new Milgard Work Opportunity Center, a facility that will serve as a vital community resource and transform the delivery of job training and placement services. The centerpiece of the building will be the REACH (Resources for Education and Career Help) center, a partnership of more than a dozen organizations, working in new and innovative ways to tackle the growing challenges young adults face in today’s world. The services Goodwill provides would not exist without our donations and retail store sales. In 2008, we opened our 21st store in South Lacey. Our retail operations grew 8 percent, while our online sales nearly doubled. Of course this is all due to the generosity of our donors, who provided nearly 49 million pounds of gently used goods.

Bob Bruback 2008 Board President Tacoma Goodwill

The road ahead presents many challenges as more people than ever turn to Goodwill for help in these tough economic times. But our determination to deliver on our mission is unwavering. Thank you for being a part of our efforts to help more people find their way to a better life through work.

“Goodwill cares about people.” On a path of supporting his family

Pedro Gonzalez was looking for a job when he got a call from the Refugee Federation Services Center to come to Tacoma Goodwill. Born in Guatemala, and with a wife and three children, Pedro was simply looking for a way to support his family. “I went almost four months without having a job, no paycheck, no nothing,” he said. “It was tough.” Pedro completed Goodwill’s Custodial Training program, a state-certified course using classroom and practical applications to teach everything from equipment care to effective use of cleaning compounds. More than 100 people took the class in 2008. Now Pedro’s a custodian at Tacoma Goodwill’s flagship 38th Street Store and taking classes in English as a Second Language. Goodwill’s partnership with the Refugee Federation has completed its first year, providing expanded services for people in need. “Tacoma Goodwill has excellent programs and we have the specialized knowledge of working with cultural and refugee issues,” said Tung Thanh Nguyen, with the center at the start of the partnership. Pedro puts it simply: “Goodwill cares about people.”

“I went almost four months without having a job, no paycheck,

Pedro Gonzalez

no nothing. It was tough.”

“If I was still back home, who knows, I would be in jail or

“Life is a lot different. I’m more confident in myself.”

on drugs, because that was the atmosphere.”

Brittany Bailey

On a path of accomplishment

When Brittany Bailey was growing up in California, she faced an abusive home life, serious illness and even homelessness. “If I was still back home, who knows, I would be in jail or on drugs, because that was the atmosphere,” she notes. Brittany moved to Tacoma where, now 20, she is a Human Resources assistant/Community Service coordinator for Tacoma Goodwill and a product of the agency’s STEPS program. STEPS is a Goodwill program helping young adults ages 16-21 develop life and career goals and gain work experience. In 2008, more than 300 youth participants worked 4,200 hours with partnerships involving the Boys & Girls Club, Puyallup Youth Investment Center and Metro Parks Tacoma, among others. There were 35 graduates of the STEPS Summer Program – the most ever in the decade old program. Brittany said her STEPS counselors helped her stay focused on school. She now attends classes at The Evergreen State College as a result of receiving a grant from The Bill & Melinda Gates Foundation. From STEPS, Brittany said she looks toward the future. “Life is a lot different. I’m more confident in myself. My mentors here at Goodwill have a lot to do with it; I feel I’ve accomplished so much.”

On a path to a career

Cody Brown had held several jobs – at a restaurant and car dealership – but admits he was reaching a dead end. “Before Goodwill, I don’t think I could have had a job – I didn’t know what I wanted or liked to do,” said Cody, who is diagnosed with cerebral palsy. “I didn’t want to feel I was being held back because of my disability.” Referred to Tacoma Goodwill’s Supported Employment program, Cody received skills assessments, help filling out applications, and job coaching that – coupled with a determination to succeed – served to find a career. “I can work and show people that hiring someone with a disability is OK – you just have to work around it,” said Cody, who is a courtesy clerk at the Orting Safeway Store and wants to become a store manager. “Everyone has a disability – it’s what you do with it.” The Supported Employment program served more than 100 people in 2008 in one-on-one and group jobsites, matching qualified people with developmental disabilities to competitive jobs within the community. For Cody, it included receiving training as a cashier and stocker at Goodwill’s South Hill/Puyallup Store that has served him well: “It helped me learn customer service,” he said. “I want to make sure the customers are happy.”

“ Everyone has a disability – it’s what you do with it. ”

“Before Goodwill I don’t think I could have had a job – I didn’t know

Cody Brown

what I wanted or liked to do.”

On the path toward self-sufficiency

LaTasha Smith admits she was defeating herself, scraping by with no future for herself or her daughter. She was afraid of seeing the bills, hearing from bill collectors and being embarrassed from not having enough money. That’s when LaTasha heard about Tacoma Goodwill’s Financial Literacy program and learned “…to manage my life responsibly.” It’s with pride she now points to a computerized budget that helps her separate her wants from her needs and her work towards a business administration degree. “If you’re serious about really taking a look at your finances, you need to take the class to give you the tools.” That’s Financial Literacy. Open to the public and supported for a second year in 2008 with a $50,000 grant from KeyBank and the Key Foundation, Financial Literacy provides classes on handling checking and savings accounts, investing and managing credit. There were more than 600 participants in classes across Pierce County, Longview and Yakima; and partnerships with two dozen organizations and programs. For LaTasha, life without the skills she obtained would have been difficult. “I wouldn’t have the self-esteem. I’d still be walking in the dark, trying to find my way,” she said. “Now I can see what I’ve got ahead of me – it’s a path I can see.”

“Now I can see what I’ve got ahead of me – it’s a path I can see.”

“If you’re serious about really taking a look at your finances, you need to take

LaTasha Smith

the class to give you the tools.”

“The services we provide would not exist without support from donations and retail store sales.” – Bob Bruback, Tacoma Goodwill Board President

Business Services Retail Sales

More than 2.5 million shoppers came to our 21 retail stores in 2008; the largest number ever. Store revenue supports job training and placement services like Computer Skills, Financial Literacy and Career Skills Training. The highlight of the year was the opening of the 21st store, located in South Lacey. Stores and Attended Donation Stations employed more than 572 people, well more than half of whom came to Goodwill with a disability or disadvantage.

Online Sales

In 2008, a record $2,156,900 in online sales revenue was raised – nearly double 2007 – on purchases of 43,738 items, the most since online shopping debuted in 2002.

Contract Services

Tacoma Goodwill provided $1,691,800 in contract packaging services such as assembly, packaging, shrink wrapping, transloading, warehousing and distribution and other customized business solutions. Major customers in 2008 included Brown & Haley, Tim’s Cascade Chips, Discovery Bay Games, Starbucks and Paper Magic.

Custodial Services

Custodial Services trained more than 104 individuals who were placed in 14 jobs like Pedro Gonzalez, featured in this year’s report. Students are trained using state-of-the-art equipment to prepare them for employment.

Donations

• 881,191 individual donors generously supported Goodwill by dropping off their gently used clothes and household items – an increase of 16,751 individual donor visits.

• 137 companies from throughout the region donated much needed items such as office furniture and equipment.

• Hosted 37 joint donation drives with area businesses, cities, counties and organizations like Top Foods, City of Federal Way, University of Puget Sound, and Proctor Holiday Fest, collecting 174,026 pounds of donations.

Helping people on a path for a better life Tacoma Goodwill provided services to a record number of people in 2008. Programs such as Financial Literacy, a free course in money management to help build financial stability and independence, and YouthBuild, helping young adults receive job experience in the construction trade while receiving a GED, bolstered the training people received. A new Work Opportunity Center in South Lacey also opened, providing expanded services in Thurston County. Goodwill’s partnerships with businesses across the service area play an integral role in achieving our mission. A total of 309 corporate partners hired more than 500 Goodwill participants for on-the-job training or permanent employment. Another 37 companies have representatives on Goodwill’s Business Advisory Council. In all, 5,248 people with disabilities or disadvantages received services from Tacoma Goodwill. Another 1,023 people were placed in jobs, either in the community or hired directly by Goodwill.

Donations

Retail Stores

Population served* 1,183

743 591

479 161

Welfare, Disabled NonAt-risk English Youth Displaced Speaking Workers

628 298

Seniors Offenders Low Income

Training

Jobs change lives More than 880,000 donors gave more than 48.7 million pounds of ready-to-sell books, toys, apparel, etc.

More than 2.5 million shoppers took advantage of Goodwill’s great selection and value pricing.

*Clients may have been served in more than one program.

Goodwill served 5,248 individuals with job training and placement programs so people with disabilities or disadvantages could go to work.

For every 1,000 people Goodwill puts to work, the community saves $11 million in deferred public assistance, new tax payments and expenditures. In 2008, Goodwill placed 1,023 people in jobs.

Financial Highlights 2008

Operating Activities

Statement of financial position

Statement of unrestricted activities

Assets Cash and Cash Equivalents Accounts Receivable and Pledges Inventories Investments and Other Assets Assets Held in Trust Land, Building and Equipment (NET) Total Assets

$6,031,915 $7,319,832 $6,851,971 $838,592 $6,155,559 $30,672,524 $57,870,393

Liabilities and Net Assets Accounts Payable Accrued Payroll and Other Liabilities Long Term Liabilities Capital Lease (current and long term) Interest Swap and Trust Liabilities Total Liabilities Total Net Assets Total Liabilities and Net Assets

$2,797,380 $3,106,350 $17,060,461 $13,769 $2,030,199 $25,008,159 $32,862,234 $57,870,393

Low Overhead to Maximize Impact

Revenues Workforce Development Retail Operations Commercial Services Managed Real Estate Contributions and Miscellaneous Total Revenue

$4,371,585 $36,233,647 $1,920,426 $569,152 $497,722 $43,592,532

Expenses Workforce Development Services Retail Program Commercial Services Managed Real Estate Fundraising Management and General Total Expenses

$5,723,573 $26,018,636 $2,361,836 $317,513 $621,408 $2,969,196 $41,688,323 Change in Net Assets from Operating Activities $1,904,209

Revenue Growth

2004-2008 ($Million)

91.4% Programs & Services $45* $40.3 $35.4 $32.6 $28.1

2004

Overhead (Management & Fundraising) 8.6%

2005

2006

2007

2008

*Operating and non-operating activities.

The accounting firm Clark Nuber has audited the financial statements in accordance with auditing standards generally accepted in the U.S. The audit received an unqualified opinion.

Opportunities for people with disabilities or disadvantages

Tacoma Goodwill programs provide a variety of job training and placement programs for the general public and intense, longterm services for specific populations in the community, including; people on public assistance, low-income senior citizens, people with disabilities, ex-offenders, English as a Second Language, and at-risk young adults. Specific programs include: Computer Skills Training Custodial Training Office Essentials, interview skills and resumé building Retail Sales Training

Job Search Room (open to the public) Financial Literacy Wheels to Work

Job Placement Job Retention Transitional Employment

Work Opportunity Centers

Work Opportunity Centers, located in Tacoma, Longview, Yakima and South Lacey, provide job training and placement services to people facing barriers to employment. Career services programs for at-risk young adults, low-income senior citizens, non-English speakers and ex-offenders looking for job-reentry skills are also available. Simply contact one of the centers below:

Tacoma 714 S. 27th St. Tacoma, WA 98409 253.272.5166

CARF Certification Tacoma Goodwill’s job-placement and training programs have received the highest level of accreditation available. CARF International, an independent reviewing agency, awarded Goodwill a three-year accreditation, good through November 2010.

Longview 1030 15th Ave. Longview, WA 98632 360.425.6929 TACOMA

South Lacey 4800 Yelm Highway S.E. Lacey, WA 98503 360.456.0273

SOUTH LACEY

YAKIMA

LONGVIEW

Yakima 109 S. Third St. Yakima, WA 98901 509.452.6061

WorkSource Affiliate Retail Stores and Training Centers Work Opportunity Centers

Tacoma Goodwill is a WorkSource affiliate in Pierce County, assisting in delivery of employment services.

“Goodwill helps people who want to work enabling them to become more positive contributors to our community.” -Toby Murray, Foundation Board President

Goodwill Foundation: Supporting the Mission of Goodwill

The financial support Tacoma Goodwill receives from the community is crucial to providing the job training and placement services to the thousands of people that come to us needing help each year. Goodwill is thankful to the many generous donors who support us throughout the year. The Goodwill Foundation facilitates the avenues people can use to contribute to our mission, including:

Annual Gifts

Annual gifts to Goodwill go directly to support our Scholarship Fund which provides job training and program services to people in need. Goodwill has also been supported by local foundations and government agencies to begin innovative programs such as YouthBuild, Key to Change Financial Literacy and the Senior Community Service Employment Program (SCSEP).

The Goodwill Breakfast

This annual event recognizes personal achievements of award recipients and honors Tacoma Goodwill business partners. More than 700 guests attended the 2008 event, contributing a record $130,000 in sponsorships and gifts for Goodwill’s Scholarship Fund and job training programs. The success of the breakfast is thanks to the continuing support of generous corporate and individual sponsors.

Capital Campaign

To help fund the new Milgard Work Opportunity Center—which will allow Goodwill to triple services in Pierce County over the next five years—Goodwill is undertaking a balanced capital campaign including Goodwill’s own resources plus a combination of public and private funds. As a unique, self-sustaining not for profit organization, Goodwill will support the ongoing operational costs of the project.

Honor Roll of Donors Tacoma Goodwill Industries’ 2008 Annual Donor Report has been produced by the Development Office. The list of donors includes gifts made during the fiscal year October 1, 2007 to September 30, 2008. Please report any errors or omissions to the Goodwill Foundation at 253.284.3352.

$100,000 & ABOVE

Columbia Bank Forest Foundation Gary E. Milgard Family Foundation M.J. Murdock Charitable Trust Sequoia Foundation Lloyd and Caroll Silver Weyerhaeuser Company Foundation

$25,000-$99,999

Associated Petroleum Products, Inc. Samuel H. Brown Heritage Financial Corporation Key Bank Korum for Kids Foundation Simpson Investment Company Ray and Marilyn Tennison Buck and Joanne Thompson Jim and Ann Wiborg

$10,000-$24,999

Paul and Peggy Anderson and Family Bank of America Emily Hall Tremaine Foundation I-5 Design & Manufacture, Inc. William W. Kilworth Foundation Northwest Leadership Foundation Rushforth Construction Company, Inc. Tom and Jackie Taylor Allan and Judith Trinkwald Sr.

$5,000-$9,999

Franciscan Foundation Lee and Pudd Gingrich Don and Jean Hansen Jim and Enid Harris Philip and Sally Hayes Arne L. Haynes & Carolyn S. Haynes Jim and Bev McCormack Murray Pacific Corp Anonymous

$2,500-$4,999

94.1 KMPS FM John and Karen Arbini BCRA Architects, Inc. Business Interiors Northwest Chuckals Office Products Dave and Pat Edwards Fournier Group Greater Tacoma Community Foundation Terry A. Hayes Jean Loomis Ken Lund Mountain Construction, Inc. Neil Walter Company The News Tribune Propel Insurance

Robblee’s Total Security Inc. Ronald and Carol Stockdale Dr. Pamela Transue Mike and Mary Jo Tucci Sr. Tucci & Sons

$1,500-$2,499

Bargreen Ellingson Bates Technical College Charley Bingham Jim and Donna Boulanger Richard and Mary Ann Boulanger Brown & Brown of Washington Clark Nuber Clover Park Technical College Foundation Cole Screenprint, Inc. Davies Pearson, PC Dan and Lori Durr Rick and Betsy Ellingson Judy Estes Gensco, Inc. Pleas and Paula Green Jim and Wendy Griffin Sr. Hagel & Company Darrell and Anne Jesse Mountain View Funeral Home, Crematory and Memorial Park MultiCare Health System Laurie and Toby Murray Patrick O’Donnell Dan and Connie Palmer Panagiotu Pension Advisors, Inc. Penske Truck Leasing Company Carol Rhodes Bill and Ann Riley Schnitzer Steel Karen Seinfeld Scott Silver Todd and Teresa Silver Smith Fire Systems, Inc. Sprague Pest Control Stellar Industrial Supply, Inc. Willie and Faye Stewart Wendell Stroud Tacoma Rainiers Baseball Jane and Jim Taylor The Titus-Will Families Foundation Kathi and Patrick Willis Woodworth Family Foundation Youth Service of America

$1,000-$1,499

Don and Nancy Anderson Anonymous Peggy Buehler Business Examiner Richard and Robin Corak Nina Craft Mary Dittmann Nigel and Kara English Estate of Eugenia Fairbanks Dean M. Hanks Mark and Diane Holcomb Margaret Johnson

Cheryl Jones Ken and Nancy Keiter Robert and Pauline Kirchner Kirchner Foundation Melsness Foundation Jim and Patty Morton Stacey and Edwin Ogle Chris Politakis Rush Custom Homes, Inc. Kevin and Emily Schoenfelder David A. Shoultz and Megan Struthers United Way of Pierce County Washington State Combined Fund Drive John and Lesa Wiborg

$500-$999

American Underwriters Insurance Agency BP Fabric of America Fund Steve and Judy Bader Marty and Joan Brashem Tom and Diane Butler Cascade Print Media Adriana and Michael Chandler Jim Collins Commencement Bank Bruce and Lauren Dammeier Dick and Clare DeVine John and Buzz Folsom Ryan Fournier John Gazecki GeoEngineers Harris Rebar Johnson Stone & Pagano, P.S. Randy and Debbie Johnson Marty and Mark Kogle Bill Korum Ottie and Clara Ladd Ron and Carrie Lind Grace Lynch Wendy and Gary Martindale Kiyoshi Masuda Dianne and Fred Matthaei Art Morrison Jerry Mylet Klaus Nalley Steve O’Brien Sarah Oliver Kenneth Olson Tom Ossinger Douglas and Patricia Pagel Tony and Julie Panagiotu Precision Machine Works Rainier Connect Safeway, Inc. Norm and Linda Sather Shanaman Strategies, Inc Kyle Smith and Gayle Hampton Smith Sound Glass Sales, Inc. Sound Mattress & Felt Company Janet and Philip Stanley Jeffrey Stroud William C. Swensen Tacoma Housing Authority Tacoma Community College

El and Doris Vandeberg Gene Wentworth Westside Community Bank

$250-$499

Pete Almond Ty Anderson Joanne and Cal Bamford Jacquie and Conor Boyd Joe and Helen Breed Carmen Brooks Jeff Brown City Electric Inc. of Tacoma Bridget Cochran Charles Crawford Display Technology International Stephen Finnigan Fircrest Pre-Fit Doors Co. Larry and Randi Fockler Jaimie “Frankie” Frank Doreen Gavin Ken and Lucinda Gibbon Tim Golob Jeff and Tammis Greene John A. Hall Ambrosia Hand Tom Hanley Brian and Aimee Haynes Priscilla Huber JayRay Communications Don and Mary Johnson Jim Johnson Barbara Karbasi Bob and Nancy Katica Jeff Kraft Juel Krauss Rose Lincoln Hamilton Gary and Linda Lindberg Bev Losey The Brenda Fund of Schwab Charitable Fund Barbara Mead Dave Montgomerie John Nadeau and Michelle Cruckshank Mark Nelson David Osborne John Patterson Wendy Phillips Gregory Plancich Jim Porter Vicki and Ken Powers Daniel Putnam Quigg Brothers, Inc. Bill and Dorothy Rhodes Dr. Cliff and Carol Robertson Phil Schmitz Stephanie and Alexander Schramm Dave and Mary Lou Sclair Brandy Smith Adam Smith Robert Stoeck Dave Stolz, Stolz & Associates, P.S. Susan Thornsberry Vic and Rhonda Toy Larry and Jane Treleven

Carolyn and Alfred Treleven Rick and Sandi Triggs Al Weigand Jim and Muriel Will Sr. Jim Wolch Ed and Connie Rae Zittel

$100-$249

Steve and Donna Albers Almond & Associates Dave Almonte Stephen and Nancy Anderson Apple Physical Therapy Jamey Balousek David Bean Tim and Tricia Beardsley Dick and Karla Benedetti Mat Bergman Monte Bersante Bob Bethke Ryan and Amy Betz Luke Bienfang Wade Black Ron Blasco Cathy and Jay Bordeaux Ken and Sally Bose Anonymous Elaine Brabham Mike Brauhn Delphine Briand Lesley Brook Brown & Haley Jan Bucholz Sara Burns Dennis Bussell Donald H. Bymers Donald M. Bymers William Cammarano Jr. & Sandra Cammarano Rick and Frances Carr Jon and Cheryl Carr Scott and Mary Chapman Jun Chea Marie Choi Cintas Corporation Deanna and Bob Cleaveland Peter and Pam Comfort Jo Ann Cox Dan Cunniffe Tim and Sharon Daly Linda Danforth Gretchen Davis Kathleen Deakins Maria DeVore Mark Dibble Larry DiPalma Paul Doty Tim and Toni Duggan Stan and Allane Eastberg Dan Eberle Wendy Edmond Sue Elkin Ethan Elkins Brien and Cathy Elvins Betty Fleischmann

Jon and Shannon Flora Vallie Jo Fry Elliot L. Gadd Phyllis and Bill Gill Jr. Goodfella’s Motor Company #3696 Justin Goroch David Graybill Helen Grennan Barbara Griswold Jason Hall Steve and Angelia Harlow Barbara Headley Jerry Heemstra Chuck and Sue Hellar Joanne Henry and Jon Seward Barb Herbert Kristine Hochberg John and Christina Hogan Mark and Wendy Holcomb Eric and Laurie Hulscher Marnie Jackson Michele Johnson Karen Johnson Scott Kellams Ken Kelley Tom Kerstetter Steven Knauer Susan Knobeloch Cindy Komorous Rich Lacher Ban Van Lam Joe Lawless Gayle Lawrence Anonymous Roger Lilley Sok-Khieng Lim Dylan Lippert Catherine Livingston Sara Long Jim and Debbie Loomis Donna and Lawrence Losch Tom Luce Sandy Luce Janice and Bill Ludwig Mary Kay and John Manley Susan and Doc Martensen Raymond “Dean” Martin James Matteucci Mike McCrabb Stachia McCrary Waylin McCurley Karla McLane Kristine and Peter McLean Jane Milhans Holly Millington Per Moerkeseth G. L. Monahan Donna Morton Leigh Ann and Bjorn Myhre Brad Nakamura Doug Neff Jim Newman

Paul Ninneman Peter and Karen Norman Lavonne and Morris Northcutt NW Cascade Properties Scott O’Halloran Robert Orlando Owens Equipment Tom Pagano Jim Patterson Bob Pentimonti Debbie Peterson Peter Petrich Gordon and Virginia Pickering Richard and Karen Pickett Anonymous Jerry Plancich Andrew Prather Devin Reilly Rhonda Rhoades Byron Richmond Hazel Robinson Craig and Kim Robinson Sandra and William Rudd Kelly Ryan Shahrokh Saudagaran Doug and Vanessa Sawyer Kerri Schroeder Fred Schuneman Elizabeth Shea Nanette Smith Betsy Stauffer Stephanie Staylen Joy Stohr Terry and Joanne Stone Harry Suarez Patti Sutton Pete and Kristine Taylor Brett and Pamela Thomas Beatrice Thompson Marc Toy Duc Tran Tom and Mary Treleven Vanguard Optical Imports Lisa Vlieger Selena Walker Stephanie Walsh John and Penny Walstrom Barbara and William Walter Charlie and Theresa Walters James and Marilyn Walton Paul Wangsmo Phil Watkins Barbara Werschkul Kelly Wienholz Louis Williams Brett Willis Kim Wilson Margaret Wood Paul and Dolores Young Jr. David and Mary Young Len Zarelli William and Penelope Zindt

Goodwill Leadership Goodwill Board Officers Bob Bruback, President Jane Taylor, President-elect Gary Lindberg, Secretary Dean A. McSweeney, Treasurer Cheryl Jones, At Large Toby Murray, At Large Terry A. Hayes, Chief Executive Officer Board Members Bruce F. Dammeier Nigel L. English Buzz Folsom Arne L. “Skip” Haynes Don Johnson Jemima McCullum Dr. Gil Mendoza Carl Newhouse Ryan Petty Frank Scoggins Judge Karen Seinfeld (retired) David A. Shoultz, PhD David Sidor Pamela Transue, PhD Theresa Walters Chad Wright Goodwill Management Team Terry A. Hayes, Chief Executive Officer Mark Holcomb, Senior Vice President Business Operations Michael Graves, Chief Financial Officer Dean Hanks, Executive Director Goodwill Heritage Foundation Richard Corak, Workforce Development Director Dan Palmer, Retail Sales Director Chris Politakis, Marketing & Communications Director Peter Norman, Real Estate Director Michael Secright, Information Services Director Volunteer Leadership Golden Oldies Mary Kay Manley, President

Goodwill Foundation Board Toby Murray, President Tom Anderson Mike Hansch Don Johnson Jim Loomis Kathy Martin Lavonne Northcutt Vicki Powers Rich Schmidtke David Senner Willie Stewart Larry Treleven Capital Campaign Task Force John Folsom, Co-Chair Buzz Folsom, Co-Chair Bruce Dammeier Dick Devine Mike Hansch Clara Ladd Jim Loomis Jim McCormack Toby Murray David Senner Herb Simon Willie Stewart Jane Taylor Ray Tennison El Vandeberg Jim Walton John Wiborg Jane Shanaman, Campaign Counsel