Sushil Kumar Lob

9/5/2009

BMA

LEADERSHIP AND ORGANIZATIONAL BEHAVIOR

PERSONALITY AND VALUE | SUSHIL KUMAR

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CONTENT

INTRODUCTION……………………………...

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EXECUTIVE SUMMARY……………………..

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LITERATURE REVIEW………………………

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KEY FINDING, DISCUSSION AND ANALYSIS06 PERSONAL REFLECT EVOLUTION………...

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CONCLUSION AND RECOMMEND ACTION

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REFERENCES …………………………………

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What is a place of “VALUE” in retail sector for an individual?

Introduction When people think like as a normal human being, it’s okay that people can easily handle any situation. But in imaginary life it’s true and one thing is more interesting is that everything is possible in imaginary situation. But in real life it is totally different. We generally think when a situation comes. And that time our mind starts working. In fact it’s a natural climate of every human being. How our behavior, personality and our attitude shows it depends on situation. Around world billions of people and we can’t compare them. Everyone has a different mind and different way of thinking and different attitude, personality, perception and the “VALUE”. Billions of people working in a same planet but everyone are different from each other. Suppose a man who is a manager of KFC in Athens has different perception, personality and “VALUE”. And same KFC manager in Tokyo has different perception, attitude and “VALUE”. While we talk about organizational behavior then our mind only strikes on perception, attitude, individual behavior, personality and “VALUE”. And if we don’t have solid command in this thing how an organization will grow? An organization do –only business and business means a sweet communication and in direct meaning “SELL OUR SELF”. In an organization behavior how “VALUE” is important and this is related to our life and which is very essential for organization behavior.”VALUE” when we use this word- a solid figures comes up in our mind. May be it may be negative or positive but a strong and weighted figure comes up. “VALUE” is not a numerical digit that we can count easily it is measure by perception. And it affects an

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individual by long practical experience. “VALUE”s represents basic convictions that a specific mode of conduct or end state or existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence. They contain a judgment element in that they carry an individual’s ideas as to what is right, good or desirable. “VALUE”s has both content and intensity attributes.

Executive summary Retail sector is the fastest growing sector in this world. And it is defined as the retail sector is a market where there is organized methodology for the sale of goods. This sector is covering highest consumer power and fantastic growth in business. Presently I am doing MBA and I am choosing international business for my future. After MBA I would like to work in retail sector. Only higher marks is not enough for a job and after getting job I cannot lift up my company if I do not have knowledge of “VALUE” and other personality related skills. The main thing is that how I am responsible for my work. With responsibility goes authority to direct and take the necessary action to ensure success called responsibilities. I want target myself in retail industry because my “VALUE”s are identical in retail industry. I know the practical meaning of responsibilities. My “VALUE” shows that how I am responsible for my work. For any sector like retail, automobile, tourism etc. shows high definition of business. But how this sector is growing so fast and making good money and giving customers satisfaction. But who is behind of this success who is taking all responsibilities. Obviously a human being and responsibilities comes from natural behavior and it cannot be artificial. Customer behavior, customer responsibilities and customer satisfaction is a process of making an organization successful. If I work as a manager in any retail sector I have to be broad minded and

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my “VALUE” should connect with mature understanding. I am in the stage of mature understanding knowledge and my mind is knocking door to open it. This knowledge is not gifted by God and it takes long time to gain it. This thing is very important for consumer satisfaction. Ambitious is an organized process that has been effectively used by a wide range of industries to achieve their continuous improvement goals and governments agencies to better manage their limited construction budgets. The success of this process is due to its ability to identify opportunities to remove unnecessary factors from facilities, products and services while assuring that quality, reliability, performance, and other critical factors meet or exceed the customer’s expectations.

Literature review Indian retail market, India tops the AT Kearney's annual Global Retail Development Index (GRDI) for the third consecutive year, maintaining its position as the most attractive market for retail investment. The Indian retail market, which is the fifth largest retail destination globally, according to industry estimates is estimated to grow from the US$ 330 billion in 2007 to US$ 427 billion by 2010 and US$ 637 billion by 2015. Subsequently, organized retail is likely to increase its share in the total retail market to 22 per cent by 2010.Wow how this sector is growing and making more profit rather than other business due to VALUE of the company. “An instrumental value is a goal that can be decided on a daily basis. It is a short-term goal and is transitional”. (Cirillo. A, 2007) “Desirable and state of existence, the goals that a person would like to achieve during his/her lifetime”. (Robbins & Judge, 2007). VALUE help us in achieving goals that we aim for.

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Personality means “The sum total of ways in which an individual reacts and interacts with others.” (Robbins & Sanghi. 2005) “The real challenge is to manage human resources as effectively as possible in order to attain world- class performance.” (Hughes, Ginnett & Curphy. 2007)

Key finding, discussion and analysis Today, the successful organization to competitive advantages in the businesses is more depend on the VALUE that applied in the organization. The key VALUE that organizations tend to subscribe are such as individual-collectivism, power distance, achievement-nurturing and the several key VALUE. Above mentioned all information is related to “VALUE” of the individual. How an individual can lift up their knowledge in retail sector and make organization successful. Instrumental “VALUE” describes the terminal “VALUE”. An individual can take responsibilities in retail sector. As above data is showing that retail sector is diamond mines of business. But it depends upon organization that how an organization delivers their communication in business. Customer’s satisfaction, job responsibilities is inter-related to each other in retail sector.

Personal reflect evolution In our life it is not easy to learn “VALUE”s easily and it comes day-by-day. In our life “VALUE”s are very important. I was very afraid when I was studying leadership and organizational behavior. You I was thinking that these things I have and why we will study this. Now I am 100% sure that what is the meaning of “VALUE”s in our life. In future I want run an own company and through this, surly I will succeed. To understand a person and identifying his/her (it’s in case of an organization as virtual human being) behavior one should understand the values which

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Conclusion and recommend action In the present life, life is not easy. We have lots of stress of work and study. And competition is increasing day by day. And it is not easy to handle people. Retail sector is one of the fastest growing sectors and it’s a demand increasing day-by-day. We have to understand the knowledge of terminal and instrumental “VALUE”. In this world having a lots of fast running business and some are successful and some are not. And the way success is only personality, “VALUE” and perception. These are the human being internal factor and it shows quality of people. So working in retail sector is very easy if we have mature knowledge of “VALUE”. And I found my “VALUE” in ambitious, open minded which is completely attached with wisdom and pleasure.

References Luthans, F. (2005). Organizational behaviour (10th ed.) Singapore: Mc Graw Hill Levy, M. & Weitz, B. A. (2006) Retail Management (5th ed.) New Delhi: Tata Mc Graw Hill Newman, A. & Cullen, P. (2007) Retailing: Environment & Operations. New Delhi: Thomson Newman, A. & Cullen, P. (2007) Retailing: Environment & Operations. New Delhi: Thomson

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