Summer Training Report On Reliance Money

ACKNOWLEDGEMENT

Sometimes words fall short to show gratitude, the same happened with me during this project. The immense help and support received from Reliance Money Limited overwhelmed me during the project.

It was a great opportunity for me to work with Reliance money, pioneers in the field of stock trading, a part of Reliance Capital Ltd. I am extremely grateful to the entire team of Reliance Money at ludhiana who have shared their expertise and knowledge with me and without whom the completion of this project would have been virtually impossible. My sincere gratitude to Mr. shakti sharma(Center Manager), Reliance money limited, (LUDHIANA) for providing me with an opportunity to work with Reliance Money Limited at LUDHIANA as a company project guide who has provided me with the necessary information and his valuable suggestion and comments on bringing out this report in the best possible way.

TABLE OF CONTENTS 1. Title 2. Certificate by the project incharge 3.

Acknowledgement

4. Objective of the study 5. Industry profile (5.1) Board of directors (5.2) Chairman profile

(5.3) Products and brands (5.4) Awards and recognition (5.5) Milestones 6.Company profile (6.1) Reliance capital (A) Introduction (B) Chairman profile (C) Board of directors (D) Partners of company (6.2) Reliance money (A) Introduction (B) Products and services (C)Working of relinace money (D) Competitors

7. Demat account (7.1) Overview of demat account (7.2) Procedure of opening demat account (7.3) Benefits of opening demat account 8.Demat account services (8.1) By reliance money (8.2) By sharekhan 9.Documents required to open demat account (9.1) Reliance money (9.2) Sharekhan 10. Advantages and disadvantages (10.1) Reliance money

(10.2) Sharekhan 11. Brokerage and fees (11.1) Reliance money (11.2) Sharekhan 12.Demat account complaints (12.1)Reliance money (12.2) Sharekhan 13. Questionaire 14.Bibliography

OBJECTIVE OF THE STUDY •

To find the market potential and market penetration of Reliance Money product offerings in Bhopal.

•

To collect the real time information about preference level of customers using Demat account and their inclination towards various other brokerage firms e.g. Indiabulls, Sharekhan, Indiainfoline, Religare, Alankit , Unicon.

•

To expand the market penetration of Reliance money.

•

To provide pricing strategy of competitors to fight cut throat competition.

•

To increase the product awareness of Reliance money as single window shop for investment solutions.

INDUSTRY PROFILE

Growth through Vision "Growth has no limit at Reliance. I keep revising my vision. Only when you can dream it, you can do it."

Founder Dhirubhai H. Ambani RELIANCE GROUP OF COMPANIES

The Reliance – Anil Dhirubhai Ambani Group is among India’s top three private sector business houses on all major financial parameters, with a market capitalisation of Rs.325,000 crores (US$ 81 billion), net assets in excess of Rs.115,000 crores (US$ 29 billion), and net worth to the tune of Rs.55,000 crores (US$ 14 billion)

Reliance Money is a comprehensive electronic transaction platform offering a wide range of asset classes. Its Endeavour is to change the way India transacts in financial markets and avails financial services. Reliance Money is a single window, enabling you to access, amongst others in Equities, Equity & Commodities Derivatives, Mutual Funds, IPOs, Life &

General Insurance products, Offshore Investments, Money Transfer, Money Changing and Credit Cards. Reliance Money is a group company of Reliance Capital; one of India's leading and fastest growing private sector financial services companies, ranking among the top 3 private sector financial services and banking companies, in terms of net worth. Reliance Capital Ltd. has interests in asset management, life and general insurance, private equity and proprietary investments, stock broking and other financial services. Reliance Capital is one of India’s leading and fastest growing private sector financial services companies, and ranks among the top 3 private sector financial services and banking companies, in terms of net worth. The company has interests in asset management and mutual funds, life and general insurance,

private equity andproprietary investments, stock broking and other activities in financial services

BOARD OF DIRECTORS

Dhirubhai H. Ambani Founder Chairman Reliance Group December 28, 1932 - July 6, 2002 Board of Directors of Reliance Industries Limited

Mukesh D. Ambani Chairman & Managing Director

Nikhil R. Meswani Executive Director

Hital R. Meswani Executive Director

H.S.Kohli Executive Director

Ramniklal H. Ambani

Mansingh L. Bhakta

Yogendra P. Trivedi

Dr. D. V. Kapur

M. P. Modi

S. Venkitaramanan

Prof. Ashok Misra

Prof. Dipak C Jain

Dr. RaghunathAnant Mashelkar

CHAIRMAN PROFILE

Dhirubhai H. Ambani

Dhirubhai Ambani Born

December 28, 1932 Chorwad, Gujarat, British India

Died

July 6, 2002 (aged 69) Mumbai, Maharashtra, India

Occupation

Industrialist/Entrepreneur

Net worth

▲ US$6.10 Billion

Religious beliefs

Hindu

Spouse(s)

Kokilaben Ambani

Children

Mukesh Ambani Anil Ambani Nina Kothari Deepti Salgaonkar

PRODUCTS AND BRANDS The Company expanded into textiles in 1975. Since its initial public offering in 1977, the Company has expanded rapidly and integrated backwards into other industry sectors, most notably the production of petrochemicals and the refining of crude oil. The Company now has operations that span from the exploration and production of oil and gas to the manufacture of petroleum products, polyester products, polyester intermediates, plastics, polymer intermediates, chemicals and synthetic textiles and fabrics. The Company from time to time seeks to further diversify into other industries. In January 2006, the Company approved a plan to establish a retail business through a subsidiary Reliance Retail Limited that will operate, among other things, supermarkets, convenience stores and specialty stores across India. The Company approved initial expenditure of US$ 750 million to fund the initial stages of this plan.

The Company's subsidiary Reliance Jamnagar Infrastructure Limited is currently establishing infrastructure facilities such as roads and buildings for the proposed Special Economic Zone (SEZ) at Jamnagar, Gujarat. The Company's major products and brands, from oil and gas to textiles are tightly integrated and benefit from synergies across the Company. Central to the Company's operations is its vertical backward integration strategy; raw materials such as PTA, MEG, ethylene, propylene and normal paraffin that were previously imported at a higher cost and subject to import duties are now sourced from within the Company. This has had a positive effect on the Company's operating margins and interest costs and decreased the Company's exposure to the cyclicality of markets and raw material prices. The Company believes that this strategy is also important in maintaining a domestic market leadership position in its major product lines and in providing a competitive advantage. The Company's operations can be classified into four segments namely: •

Petroleum Refining and Marketing business

•

Petrochemicals business

•

Oil and Gas Exploration & Production business

•

Others

The Company's refinery at Jamnagar is the third largest refinery at a single location in the world. The Company is: •

The world's largest producer of Polyester Fibre and Yarn

•

4th largest producer of Paraxylene (PX) and Purified Terepthalic Acid (PTA)

AWARDS AND RECOGNITION 2007-2008 •

Shri Mukesh Ambani was awarded the Defence India Excellence Award 2007. The Award is a salute to those who have made the country proud.

•

Shri Mukesh Ambani was conferred the Indian of the Year Award by NDTV. This is India’s most prestigious award for outstanding contribution towards the betterment of the nation. Shri Mukesh Ambani received the coveted award in the Business Category.

•

Shri Mukesh Ambani was conferred the Outstanding Business Leader of the Year Award by CNBC TV18.

•

Shri Mukesh Ambani was awarded the Business Leadership Award 2007 by NDTV Profit.

•

Shri Mukesh Ambani was conferred the Leadership Award for Global Vision by the United States India Business Council.

•

Shri Mukesh Ambani was elected to be a member of the Honorary Fellows of The Institution of Chemical Engineers, UK.

•

On invitation to Shri Mukesh Ambani, Reliance Industries Limited became a Council Member of World Business Council for Sustainable Development (WBCSD) in July 2007. Presently, Shri Mukesh Ambani is the only Indian CEO who is Council Member of WBCSD.

Corporate Ranking and Ratings:Reliance featured in the Fortune Global 500 list of ‘World’s Largest Corporations’ for the fourth consecutive year. •

Ranked 269th in 2007 having moved up 73 places from the previous year.

•

Featured as one of the world’s Top 200 companies in terms of Profits.

•

Among the top 25 climbers for two years in a row.

•

Featured among top 50 companies with the biggest increase in Revenues.

•

Ranked 26th within the refining industry.

Reliance is ranked 182nd in the FT Global 500 (up from previous year’s 284th rank). •

PetroFed, an apex hydrocarbon industry association, conferred the PetroFed 2007 awards in the categories of “Refinery of the Year” and “Exploration & Production Company of the Year”.

•

Brand Reliance was conferred the “Bronze Award” at The Buzziest Brands Awards 2008, organized by agencyfaqs!

•

Institute of Economic Studies conferred the “Udyog Ratna” award in October 2007 for contributions to the industry.

•

Chemtech Foundation conferred the “Hall of Fame” in February 2008 for sterling contributions to the industry.

•

Chemtech Foundation conferred the “Outstanding Achievement - Oil Refining” for work at the Jamnagar Manufacturing Division.

•

Petroleum Federation of India conferred the “Refinery of the Year Award - 2007” to Jamnagar Manufacturing Division

Exports •

“The Plastics Export Promotion Council - PLEXCOUNCIL Export Award” in the category of Plastic Polymers for the year 2006-2007 was awarded to Reliance being the largest exporter in this category.

Health, Safety and Environment

•

Jamnagar Manufacturing Division was conferred the “Golden Peacock Award for Occupational Health & Safety - 2007” by Institute of Directors.

•

Jamnagar Manufacturing Division was conferred the “ICC Award for Water Resource Management in Chemical Industry”.

•

Jamnagar Manufacturing Division was conferred the “Good House Keeping Award” from Baroda Productivity Council.

•

Jamnagar Manufacturing Division was conferred the “BEL-IND” Award for the best scientific paper at the 58th National Conference of Occupational Health.

•

Naroda Manufacturing Division was conferred the “Safety Award and Certificate of Appreciation” presented by Gujarat Safety Council & Directorate of Industrial Safety & Health, Gujarat State for the recognition of safety performance at the 29th State Level Annual Safety Conference.

•

Dahej Manufacturing Division received “BSC 5-Star” rating from British Safety Council, UK.

•

Dhenkanal Manufacturing Division received the “2nd Prize for Longest Accident Free Period” from the Hon’ble Minister of Labour, State of Orissa.

•

Hoshiarpur Manufacturing Division bagged the First Prize in “Safety in Punjab”, organized by Punjab Safety Council.

•

Patalganga Manufacturing Division won the “Gold Medal at CASHe (Change Agents for Safety, Health and Environment) Conference”. It also won the III Prize in Process Management category for Presentation on Safety through Design in chemical process industry in Petrosafe 2007 Conference.

•

Kurkumbh Manufacturing Division won the “Greentech Safety Award silver trophy” for outstanding achievement in safety management in chemical sector.

•

Hazira Manufacturing Division received the “TERI Corporate Environmental Award (Certificate of Appreciation)” for PET recycling project.

•

Nagothane Manufacturing Division received the “Shrishti G-Cube Award for Good Green Governance” from Minister for Commerce and Industry, on World Earth Day.

Training and Development •

Jamnagar Refinery was adjudged the winner of the “Golden Peacock National Training Award -2007”.

•

Patalganga Manufacturing Division won the “ASTD (American Society for Training & Development) Excellence in Practice Award” for innovative practice titled Learning Function’s role as Business partner: Empowering people with Knowledge to achieve Business Goals.

•

Reliance won the CNBC TV-18 instituted Jobstreet.com Jobseekers’ Employer of Choice Award.

Energy Excellence •

Exploration & Production (E&P) Division won “The Infraline Energy Excellence Awards 2007: Hydrocarbon Columbus Award for Excellence in Petroleum Exploration”.

•

Patalganga Manufacturing Division won the First Prize in “Energy Conservation in State of Maharashtra” organized by Maharashtra Energy Development Agency (MEDA).

•

Jamnagar Manufacturing Division won the “Oil & Gas Conservation Award -2007” from the Centre for High Technology, Ministry of Power & Natural Gas for the excellent performance in reduction/elimination of steam leaks in the plant.

•

Jamnagar Manufacturing Division was the recipient of the “Infraline Energy Award2007” by Ministry of Power.

•

Hazira Manufacturing Division won the Government of India Energy Conservation Award (2007) conferred by the Bureau of energy efficiency and Ministry of Power.

•

Hazira Manufacturing Division was adjudged “Excellent Energy Efficient Unit” at Energy Summit - 2007 by CII.

•

Vadodara Manufacturing Division received the CII award for “Excellence in Energy Management - 2007” as energy efficient unit. This division also received the 2nd prize in “National Energy Conservation Award - 2007” from Bureau of Energy efficiency, Ministry of Power, Government of India.

•

The Company’s manufacturing divisions at Vadodara and Hazira were honoured with CII-National award for excellence in water management - 2007 as water efficient unit in “Within the fence” category. Additionally, Hazira Manufacturing Division was honoured as water efficient unit “Beyond the Fence” category.

Quality •

For the first time ever, globally, a petrochemical company bagged the “Deming Prize for Management Quality”. “The Quality Control Award for Operations Business Unit 2007” was awarded to the Hazira Manufacturing Division for Outstanding Performance by Practicing Total Quality Management.

•

“QUALTECH PRIZE 2007”, which recognizes extraordinary results in improvement and innovation, was won by Hazira Manufacturing Division for its Small Group Activity Project.

•

Vadodara Manufacturing Division’s Polypropylene-IV (PP-IV) plant was conferred the “Spheripol Process Operability Award-2006” for the highest operability rate with an on stream factor 98.97% by M/s. BASELL, Italy.

•

Allahabad Manufacturing Division won the “Excellent Category Award” at National Convention of Quality Circle (NCQC) - 07.

Six-Sigma •

Lean Six sigma project on “Reducing retention time of caustic soda lye tankers at Jamnagar” won the 1st prize in the national level competition held by Indian Statistical Institute (ISI).

•

Patalganga Manufacturing Division’s Six Sigma Project on Improve Transfer Efficiency for Automatic winders in PFY won the 2nd Prize for “Best design for Six Sigma Project in International Six Sigma Competition” organized by IQPC (International Quality and Productivity center).

•

Barabanki Manufacturing Division won the 3rd prize in “All India Six Sigma case study contest 2008” for the Case study on “Reduction of waste of Plant 2 from 16% to 8%”.

•

Hoshiarpur Manufacturing Division won the 2nd prize in “Six Sigma competition at National Level” organized by ISI and Quality Council of India (in manufacturing category), while Dhenkanal and Barabanki Manufacturing Divisions won the 3rd prize.

•

Vadodara Manufacturing Division’s Six Sigma project won the 1st prize as the “Best Six Sigma project” at National level by CII.

Technology, R&D and Innovation •

Vadodra Manufacturing Division’s R&D bagged an award from Indian Institute of Chemical Engineers for Excellence in Process / Product Development for the work on “Eco friendly Process for Acetonitrile Recovery”.

•

“DSIR National Award for R&D Efforts in Industry (2007)” was conferred on Hazira Manufacturing Division for the Cyclehexane Recovery Project.

•

Patalganga Manufacturing Division’s Project titled Augmentation of ETP and use of biogas in Fired heaters won the “Best Innovative Project” from CII.

•

Reliance bagged the “Innovation Award at Tech Converge 2007” for innovative developments in short-cut fibres.

•

Hazira Manufacturing Division won the “Golden Peacock Innovation Award - 2007” for its Cyclohexane Recovery Process.

Information Technology •

“CIO of the Year Award” for the best IT-enabled organization in India for the Year 2007.

•

“Ones to Watch - CIO - USA Award”, for figuring among the top 20 organizations fostering excellence in IT team.

•

“The Skoch Challenger Award” conferred for the best IT Head (managing the most IT enabled organization) of the Year 2007.

MILE STONES Starting as a small textile company, Reliance has in its journney crossed several milestones to become a Fortune 500 company in less than 3 decades. Reliance continues to cross newer & bigger milestones in its quest for what is known as "Growth is Life". Major Milestones 2008 •

During the year, Reliance signed an agreement to acquire certain polyester (capacity) assets of Hualon, Malaysia.

•

In the Refining & Marketing business, Reliance took over majority control of Gulf Africa Petroleum Corporation (GAPCO) and started shipping products to the East African markets.

•

Reliance also signed MoU with GAIL (India) Limited to explore opportunities of setting up petrochemical plants in feedstock rich countries outside India.

•

Reliance Petroleum Limited (RPL) continued the second year of implementation of its refinery project with an overall project progress of 90%.

•

During the year, Reliance Retail Limited (RRL) continued its rollout of stores across various verticals and formats. Reliance Retail today operates over 590 stores in 57 cities, spanning 13 states, with over 3.5 million square feet of trading space.

2007

•

RIL completes a landmark acquisition of IPCL.

•

Reliance Retail entered the organised retail market in India with the launch of its convenience store format under the brand name of ‘Reliance Fresh’.

•

The world’s largest polyester expansion project commissioned during the year. We brought a Polyester capacity of 550 KTA on stream at globally competitive costs in a record time of eighteen months. With this expansion, our polyester capacity has been augmented to 2 million tonnes per year. Subsequently, Reliance now have 4% of global polyester capacity and 6% of global production.

•

During the year, we expanded our polypropylene (PP) capacity by 280 KTA at Jamnagar that increased the combined capacity to 1,710 KTA. With this expansion, we now have 3.5% of global PP capacity and 3.6% of global PP production.

2006 •

RIL commences the setting up of a new export-oriented refinery through its subsidiary, Reliance Petroleum Limited (RPL). The refinery will have a total atmospheric distillation capacity of approximately 580,000 barrels per stream day with a Nelson Complexity of 14.0 and an integrated polypropylene plant with a capacity of 0.9 Million TPA. The capital cost of the RPL project is estimated at Rs 27,000 crore (approximately US$ 6 billion). RPL completes its US$ 1.2 billion Initial Public Offering of equity shares which received an overwhelming response across different classes of investors.

•

Reliance's debt ratings from S&P and Moody's pierce India's sovereign ratings.

•

Reliance becomes India's first private sector enterprise to cross US$2 billion profit mark.

2005 •

The Mumbai High Court, shareholders and creditors approve demerger proposal

2004 •

Reliance Industries Limited (RIL) emerged as the 'Petrochemicals Company of the Year' at the prestigious sixth annual Platts Global Energy Awards ceremony in New York, USA

•

The Board of Directors of Reliance Industries Limited approved the buyback of its fully paid up equity shares of Rs.10 each, at a price not exceeding Rs 570 per share, payable in cash, up to an aggregate amount not exceeding Rs 2,999 crore. This amount represents the limit of 10% of the total paid up equity share capital and free reserves of the Company as on March 31, 2004.

•

The European Commission approved the acquisition of the German specialty polyester manufacturer 'Trevira' by Reliance.

•

Reliance Industries emerged as the first and only private sector company from India to feature in the 2004 Fortune Global 500 list of World's Largest Corporations.

•

Reliance announced it had struck gas off the Orissa Coast in the Bay of Bengal.

•

RIL became the first private sector company in India to record a net profit of US dollar of over 1 billion.

•

Reliance Associate, Sunbright, signed a Memorandum of Understanding (MoU) with National Organic Chemicals Industries Limited (NOCIL) to take over its Petrochemicals and Plastics Products Divisions.

2003 •

Reliance announces Strategic Alliance with Bongaigaon Refinery & Petrochemicals Ltd. (BRPL) to restart PSF manufacturing at BRPL.

•

Reliance Infocomm acquires FLAG Telecom, a multinational telecom company providing bandwidth through its undersea cable network comprising of over 50,000 kms of undersea fiber optic cable that spans four continents and connects the key regions of Asia, Europe, Middle East and the USA.

•

State-of-the-art Research and Technology Centre is inaugurated at Reliance's Patalganga complex to develop differentiated polyester products.

•

Reliance strikes oil in an onshore block in Yemen, where it has an equity oil position.

•

Reliance's refinery at Jamnagar was ranked best in Shell Benchmarking for the third consecutive year in 'Energy and Loss' performance from amongst 50 refineries worldwide.

•

Reliance dedicates 23rd January as Shareholder's Day on the occasion of 25 years of the company going public - A story of Relationship and Trust.

•

BSES, one of the premier utility companies of the country, engaged in the generation, transmission and distribution of electricity becomes part of the Reliance Group and Mr. Anil D Ambani is appointed its Chairman.

2002 •

Reliance Infocomm to launch various telecom services on 28th December beginning with Gujarat, the Infocomm revolution will cover thousands of villages and hundreds of cities across the country. Reliance Infocomm will become a major catalyst for changing the face of India and improving the quality of life of Indians.

•

Reliance announced India's biggest gas discovery in nearly three decades and one of the largest gas discoveries in the world during 2002. The in place volume of natural gas is in excess of 7 trillion cubic feet, equivalent to about 1.2 billion barrels of crude oil. This is the first ever discovery by an Indian private sector company.

•

Reliance acquired control of Indian Petrochemicals Corporation Limited (IPCL) India's second largest petrochemicals company.

•

Reliance signed MOU with DuPont Polyester Technologies to license the

revolutionary resin technology NG-3 from DuPont. Reliance announced its plan for the expansion of PET capacity by 220,000 tonnes per year. •

The merger of Reliance Petroleum Limited with Reliance Industries Limited was announced - largest ever merger in India - Reliance Industries became the largest private sector company in India on all major financial parameters including sales, profits, net worth, assets, and exports.

2001 •

Reliance Industries Ltd. and Reliance Petroleum Ltd. became India's two largest companies in terms of all major financial parameters

•

Dhirubhai Ambani was conferred The Economic Times Award for Corporate Excellence for Lifetime Achievement

1999-2000 •

Jamnagar Petrochemicals complex and bulk of integrated refinery complex commissioned comprising:

•

World's largest grassroots refinery

•

India's largest port with capacity of 50 million tpa

•

World's largest PX Plant of 1.4 million tpa

•

World's largest PP plant of 0.6 million tpa

•

Captive power plant of over 300 MW

•

World-class product handling, storage, and despatch facilities

•

Reliance started commercial production of 27 million tpa refinery, the 5th largest in the world

1998 •

Dhirubhai Ambani was awarded the Dean's Medal by the Wharton School, University of Pennsylvania, USA, for setting an outstanding example of leadership.

•

Reliance completed phase-II expansion of Hazira Petrochemicals Complex including world's largest multifeed cracker, PET plant, MEG plant, PTA plant, PE plant

1996-1997 •

First corporate in Asia to issue 50 and 100 years bond in US debt market

•

Reliance became the first private sector company to be rated by international credit rating agencies. S&P rated BB+, stable outlook, constrained by the Sovereign Ceiling. Moody's rated Baa3, Investment grade, constrained by the Sovereign

Ceilings. 1995 •

Net profit crossed the Rs 1,000 crore mark (Rs 1,065 crores or US$ 338 million), unparalleled in the Indian Private sector

1994 •

Reliance offered the second Euro issue of GDR

1993 •

Reliance Petroleum Limited public issue - India's largest public offering.

•

Reliance pioneered the first ever Euro Convertible Bond issue by an Indian company.

1992 •

Reliance raised funds by pioneering foray into overseas capital markets with first ever international GDR offering by an Indian corporate.

•

Reliance commenced the production of High Density Polyethylene (HDPE) at Hazira.

1991 •

Reliance commissioned phase-I of Hazira Petrochemicals Complex - consolidated its position in polyesters and entered into attractive polymers business - started VCM and PVC plants.

1988 •

Reliance started the PX plant at Patalganga

1987 •

Reliance commenced the Linear Alkyl Benzene (LAB) plant at Patalganga

1986 •

Reliance started PTA plant at Patalganga.

•

Reliance commissioned Polyester Staple Fibre (PSF) plant at Patalganga.

1985 •

Reliance entered phase-II of the Polyester Filament Yarn (PFY) plant at Patalganga.

1982 •

1977

Reliance launched phase-I of the Polyester Filament Yarn (PFY) plant at Patalganga.

•

Reliance went public with IPO - Dhirubhai Ambani introduced equity cult in India, a new model of business leadership from a base of the broadest public shareholding.

Financial Milestones 2008 •

Revenue crossed Rs. 130,000 crore mark (Rs. 139,269 crore, US$ 34.7 billion), Net Profit crossed Rs. 15,000 crore mark (Rs. 19,458 crore, US$ 4.9 billion) and Total Assets crossed Rs. 140,000 crore mark (Rs. 149,839crore, US$ 37.3 billion), unparalleled in the Indian Private sector.

•

Exports crossed Rs. 80,000 crore mark (Rs. 83,492 crore, US$ 20.8 billion), 13.4% of India's total exports.

•

RIL declares Dividend of 130%. Payout of Rs 1,631 Crore, highest in the Indian Private Sector.

2007 •

Revenue crossed Rs. 100,000 crore mark (Rs. 118,354 crore, US$ 27 billion), Net Profit crossed Rs. 10,000 crore mark (Rs. 11,943 crore, US$ 2.75 billion) and Total Assets crossed Rs. 100,000 crore mark (Rs. 117,353 crore, US$ 27 billion), unparalleled in the Indian Private sector.

•

Exports crossed Rs. 60,000 crore mark (Rs. 66,627 crore, US$ 15 billion), 12% of India's total exports.

•

RIL declares Dividend of 110%. Payout of Rs 1,440 Crore, highest in the Indian Private Sector.

2006 •

RIL places $300 million in US Private Placement Market. First ever Indian company to raise money through this route.

•

RIL declares Dividend of 100%. Payout of Rs 1,393 Crore, Highest In Private Sector.

•

RPL a subsidary of RIL completes its US$ 1.2 billion Initial Public Offering of equity shares with an overwhelming response across different classes of investors. Chevron to Purchase 5 % Stake in RPL for USD 300 Million. Option to Increase Stake to 29 %.

2005

•

Launches US $ 348 Million Syndicated Term Loan Facility. Aims To Replace Existing High Cost Loans.

•

Reliance Successfully Closes US$ 350 Million Multi Currency Term Loan.

2004 •

Reliance signs EUR 116.2 million Export Credit Agency (ECA) backed Buyer's Credit Facility provided by Deutsche Bank. RIL avails an ECA cover for the first time in 22 years.

•

Reliance emerges as India's Greenest private sector company amongst the private sector with an overall rank of number two in a BT - ACNielsen ORG-MARG survey of shareholder perception published in Business Today's October issue.

•

Reliance Industries concludes re-pricing of USD 687.50 million Syndicated Term Loan facilities.

•

Reliance Group emerges as India's Largest Wealth Creator in the private sector for the Year 2003-04.

2003 •

RIL - First Indian private sector company to record net profit of over Rs 4,000 crore in one financial year.

2002 •

RIL - First Indian private sector company to record Net Profit of over Rs. 1,000 crores in one quarter.

•

Reliance among ten most creditworthy companies in Asia.

•

Reliance Completes Acquisition of IPCL.

2001 •

RPL raises USD 750 million syndicated loan - deal named capital market deal of the year by IFR Asia.

•

Group revenues cross Rs. 60,000 crore (Rs. 60,160 crores), Reliance becomes largest business group in India.

•

RIL and RPL become India's two largest companies in terms of all major financial parameters.

2000 •

1998

Group profits cross Rs. 2,500 crore mark, Revenues cross Rs. 20,000 crore mark (Rs. 21,541 crores) and Total assets cross Rs. 50,000 crore (Rs. 52,094 crores).

•

Total Assets cross Rs. 35,000 crore (Rs. 35,445 crore) and Revenues cross Rs. 14,000 crore (Rs. 14,115 crore).

1997 •

First corporate in Asia to issue 50 and 100 years bond in US debt market.

1996 •

Reliance became the first private sector company to be rated by international credit rating agencies. S&P rated BB+, stable outlook, constrained by the Sovereign Ceiling. Moody's rated Baa3, Investment grade, constrained by the Sovereign Ceilings.

•

Net profit crossed the Rs.1,000 crore mark (Rs 1,065 crores or US$ 338 million), unparalleled in the Indian Private sector.

1994 •

Offered the second Euro issue of GDR.

1993 •

India's largest public offering - Reliance Petroleum Issue.

•

Offered the first Euro Convertible bond issue

1992 •

Set a record with Reliance Twin issues that received over 1 million investor applications.

•

Offered the first ever Euro Issue of Global Depository Receipts by an Indian company

1991 •

Reliance commissioned phase-I of Hazira Petrochemicals Complex - consolidated its position in polyesters and entered into attractive polymers business - started VCM and PVC plants.

1988 •

Sales cross Rs. 1,000 crores mark (Sales for the year Rs. 1,778 crores).

1987 •

Reliance commenced the Linear Alkyl Benzene (LAB) plant at Patalganga.

1986 •

Reliance started PTA plant at Patalganga.

•

Reliance commissioned Polyester Staple Fibre (PSF) plant at Patalganga.

1985 •

Total Assets cross Rs. 1,000 crores.

COMPANY PROFILE

Reliance Capital INTRODUCTION Reliance Capital Ltd is a part of the Reliance - Anil Dhirubhai Ambani Group, and is ranked among the 25 most valuable private companies in India. Reliance Capital is one of India's leading and fastest growing private sector financial services companies, and ranks among the top 3 private sector financial services and banking groups, in terms of net worth.Reliance Capital has interests in asset management and mutual funds, life and general insurance, private equity and proprietary investments, stock broking, depository services, distribution of financial products, consumer finance and other activities in financial services.

The Reliance Anil Dhirubhai Ambani Group is one of India's top 2 business houses, and has a market capitalization of over Rs.2,90,000 crore (US$ 75 billion), net worth in excess of Rs.55,000 crore (US$ 14 billion), cash flows of Rs. 11,000 crore (US$ 2.8 billion) and net profit of Rs. 7,700 crore (US$ 1.9 billion)

RELIANCE CAPITAL OUTLINE

RELIANCE

CHAIRMAN PROFILE CAPITAL RELIANCE

RELIANCE

RELIANCE

MONEY

LIFE INSURNACE

GENERAL INSURANCE

RELIANCE

RELIANCE

MUTUAL FUNDS

MUTUAL FUNDS

Regarded as one of the foremost corporate leaders of contemporary India, Shri Anil Dhirubhai Ambani is the chairman of all listed companies of the Reliance ADA Group, namely, Reliance Communications, Reliance Capital, Reliance Energy, Reliance Natural Resources and Reliance Power.He is also Chairman of the Board of Governors of Dhirubhai Ambani Institute of Information and Communication Technology, Gandhi Nagar, Gujarat.Till recently, he also held the post of Vice Chairman and Managing Director in Reliance Industries Limited (RIL), India's largest private sector enterprise. Anil Dhirubhai Ambani joined Reliance in 1983 as Co-Chief Executive Officer, and was centrally involved in every aspect of the company's management If we look for examples to prove this quote then we can find many but there is none like that of Reliance Money. The company which is today known as the largest financial service provider of India.

Reliance Capital has interests in asset management and mutual funds, life and general insurance, private equity and proprietary investments, stock broking, depository services, distribution of financial products, consumer finance and other activities in financial services.Reliance Mutual Fund is India's no.1 Mutual Fund. Reliance Life Insurance is India's fastest growing life insurance company and among the top 4 private sector insurers. Reliance General Insurance is India's fastest growing general insurance company and the top 3 private sector insurers.

Reliance Money is the largest brokerage and distributor of financial products in India with more than 2.5 million customers and the largest distribution network. Reliance Consumer finance has a loan book of over Rs. 8,000 crores at the end of June 2008. Reliance Capital has a net worth of Rs.6,862 crores (US$ 1.6 billion) and total assets of Rs. 19,940 crores (US$ 4.6 billion) as of June 30, 2008 and over 26,000 employees.Money has increased its market share among private financial companies to nearly Convenient & effective – Anytime & anywhere financial transaction capability. Launched inApril 2007. It provides the Flat fees system. It has 2.2 million customers in 1 year of official launch. It has over 5,000 outlets across 700 towns/cities. Average daily turnover – in excess of Rs 2,000 crores. Considering the entire life market, including the Rs. 12,890 crores booked by life insurance Corporation, Reliance life insurance market share works out to around 6.25% .The life insurance market continuous to be dominated by LIC which has about 67% share this only a marginal dip from its 73% share in end-July . These comparisons are only for first year or new business premium

BOARD OF DIRECTORS

Anil Dhirubhai Ambani - Chairman Regarded as one of the foremost corporate leaders of contemporary India, Shri Anil D Ambani, 50, is the chairman of all listed companies of the Reliance ADA Group, namely, Reliance Communications, Reliance Capital, Reliance Energy, Reliance Natural Resources and Reliance Power. He is also Chairman of the Board of Governors of Dhirubhai Ambani Institute of Information and Communication Technology, Gandhi Nagar, Gujarat. Till recently, he also held the post of Vice Chairman and Managing Director in Reliance Industries Limited (RIL), India's largest private sector enterprise. Anil D Ambani joined Reliance in 1983 as Co-Chief Executive Officer, and was centrally involved in every aspect of the company's management over the next 22 years. He is credited with having pioneered a number of path-breaking financial innovations in the Indian capital markets. He spearheaded the country's first forays into the overseas capital markets with international public offerings of global depositary receipts, convertibles and bonds. Starting in 1991, he directed Reliance Industries in its efforts to raise over US$ 2 billion. He also steered the 100-year Yankee bond issue for the company in January

Amitabh Jhunjhunwala - Vice-Chairman Shri Amitabhabh Jhunjhunwala, 51, is a Fellow Chartered Accountant. He has vast experience in the areas of financial services and capital markets. Shri Jhunjhunwala was appointed to the Board on March 7, 2003 and was appointed Vice Chairman on March 20, 2006. He is a Director on the Board of Harmony Art Foundation and Reliance Anil Dhirubhai Ambani Group Pvt. Ltd.

Rajendra Chitale - Independent Director Shri Rajendra P. Chitale, 46, an eminent Chartered Accountant, is the Managing Partner of M/s M. P. Chitale & Associates. He is a Director on boards of the National Securities Clearing Corporation Limited, Asset Reconstruction Company (India) Ltd, Hinduja TMT Limited, HTMT Global Solutions Ltd, Ambuja Cement Limited, SME Rating Agency of India Limited, Ishan Real Estate PLC and Reliance General Insurance Company Ltd. He is also a member of the advisory board of the Insurance and Regulatory Authority of India (IRDA). He has also served on the boards of Life Insurance Corporation of India, Unit Trust of India, SBI Capital Markets Ltd., National Stock Exchange of India Ltd. and Small Industries Development Bank of India.

Shri C. P. Jain Shri C.P. Jain, 61, is the former Chairman and Managing Director of NTPC Ltd. (National Thermal Power Corporation). Shri Jain has an illustrious career spanning over four decades of contribution in the fields of financial management, general management, strategic management and business leadership. He is a fellow member of the Institute of Chartered Accountants of India with an advanced diploma in Management and is a law graduate. Shri C. P. Jain joined the Board of NTPC in 1993 as Director (Finance), was elevated as Chairman & Managing Director in September 2000 and superannuated in March 2006. He is Chairman of the Global Studies Committee of World Energy Council (WEC), world's largest energy NGO with nearly hundred member-nations. He has been on several important committees of the Government of India, latest being the 'Adhoc Group of Experts on Empowerment of CPSEs'. He was Chairman of Standing Conference of Public Enterprises (SCOPE) between April 2003 and March 2005. He is a Director on the Board of IL & FS Infrastructure Development Corporation and, is also a member of the Audit Advisory Board of the Comptroller and Audit General of India.

PARTNERS OF COMPANY

RELIANCE MONEY

INTRODUCTION Reliance money is a part of the reliance Anil Dhirubhai Ambani Group and is promoted by Reliance capital, the fastest growing private sector financial services company in India, ranked amongst the top 3 private sector financial companies in terms of net worth.

Reliance money is a comprehensive financial solution provider that enables you to carry out trading and investment activities in a secure, cost-effective and convenient manner. Through reliance money, you can invest in a wide range of asset classes from Equity, Equity and commodity Derivatives, Mutual Funds, insurance products, IPO’s to availing services of Money Transfer & Money changing. Reliance Money offers the convenience of on-line and offline transactions through a variety of means, including its Portal, Call & Transact, Transaction Kiosks and at it’s network of affiliates.

Some key steps of the company that are as….. “Success is a journey, not a destination.” If we look for examples to prove this quote then we can find many but there is none like that of Reliance Money. The company which is today known as the largest financial service provider of India.

Success sutras of Reliance Money The success story of the company is driven by 9 success sutras adopted by it namely Trust, Integrity, Dedication, Commitment, Enterprise, Hard work, Home work, Team work play, Learning and Innovation, Empathy and Humility and last but not the least it’s the Network . These are the values that bind success with Reliance Money.

Vision of Reliance Money To achieve & sustain market leadership, Reliance Money shall aim for complete customer satisfaction, by combining its human and technological resources, to provide world class quality services. In the process Reliance Money shall strive to meet and exceed customer's satisfaction and set industry standards.

Mission statement “Our mission is to be a leading and preferred service provider to our customers, and we aim to achieve this leadership position by building an innovative, enterprising , and technology driven organization which will set the highest standards of service and business ethics.”

EQUITY Reliance Money offers its clients competitively priced Equity broking, PMS and Portfolio Advisory Services. Trading execution assistance provided to clients. In addition Reliance Money provides independent and unbiased view on markets along with trading strategies and entry / exit points for taking an informed decision.

Mutual Funds A mutual fund is a professionally managed fund of collective investments that collects money from many investors and puts it in stocks, bonds, short-term money market instruments, and/or other securities. Reliance Money offers dedicated research & expert advice on Mutual Funds. Mutual funds are considered to have low risk factors owing to diversification of assets into various sectors and scripts or instruments within. A mutual fund is a common pool of money into which investors place their contributions that are to be invested in acoordance with a stated objective.Then the ownership of the fund is just “joint” and “mutual”; the fund belongs to all investors.

INSURANCE Life-Insurance Reliance Money assists its clients in choosing a customized plan which will secure the family’s future and their expenses post-retirement. Clients can choose from different plans of almost all Insurance Companies where they can invest their money. Clients can choose from products and services that channelise their savings and protect their needs while guaranteeing security and returns for life. A team of experts will suggest the best Insurance scheme which suits the client’s requirement.

GENERAL INSURANCE

General Insurance is all about protecting against all kind of insurable risks. Reliance Money assists you in areas of Health insurance, Travel insurance, Home insurance and Motor insurance.

COMMODITIES A single platform to trade on both the major commodity exchanges i.e. NCDEX and MCX. In addition In-house research desk shall provide research reports on all major commodities which shall enable in getting views for trading and diversify client’s holdings. Trade Execution assistance is also provided to clients.

STRUCTURED PRODUCTE/ART INVESTMENT Structured Products is a new class of financial products for investors apprehensive of increased volatility in stock markets. Specially designed products could include Equity, Index-linked in nature, Real Estate Funds, Art Funds, Overseas Investments and Infrastructure Investments.

TAX PLANNING With a view to provide complete wealth management solutions, Reliance Money’s wealthmanagement offerings include tax related services like: Tax Planning & advisory Filing Tax returns for individuals

REAL ESTATE ADVISORY SERVICE Broking Model for lease/rent and buy/sell of property Property Valuation Real-estate Consulting – Corporate earnings model, Lease rentals, etc.

OFFSHORE INVESTMENT Reliance Money provides a unique opportunity to invest in international financial markets through the online platform which includes different product ranges.

WORKING OF RELIANCE MONEY

COMPETITORS OF RELIANCE MONEY Reliance Money serves a vast range of all financial products like advisory services, Mutual funds, Demat Accounts, Insurances, Gold etc, so all the companies who offer these services are the competitors of the Reliance Money. There are many competitors for Reliance Money on this basis and almost all of them offer the services which Reliance Money offers. Few Major competitors are: •

India bulls

•

Anand Rathi securities

•

ICICI Securities.

•

Sharekhan

•

Kotak Securities

•

India Infoline

India Infoline Ltd India Infoline Ltd is listed on both the leading stock exchanges in India, viz. the Stock Exchange, Mumbai (BSE) and the National Stock Exchange (NSE). The India Infoline group, comprising the holding company, India Infoline Ltd and its subsidiaries, straddles the entire financial services space with offerings ranging from Equity research, Equities and derivatives trading, Commodities trading, Portfolio Management Services, Mutual Funds, Life Insurance, Fixed deposits and other small savings instruments to loan products and Investment banking. India Infoline also owns and manages the websites. India Infoline Limited is listed on both the leading stock exchanges in India, viz. the Stock Exchange, Mumbai (BSE) and the National Stock Exchange (NSE) and is also a

member of both the exchanges. It is engaged in the businesses of Equities broking, Wealth Advisory Services and Portfolio Management Services. It offers broking services in the Cash and Derivatives segments of the NSE as well as the Cash segment of the BSE. It is registered with NSDL as well as CDSL as a depository participant, providing a one-stop solution for clients trading in the equities market. It has recently launched its Investment banking and Institutional Broking business.

India Infoline Securities Pvt Ltd India Infoline Securities Pvt Ltd is a 100% subsidiary of India InfolineLtd, which is engaged in the businesses of Equities broking and Portfolio Management Services. It offers broking services in the Cash and Derivatives segments of the NSE as well as the Cash segment of the BSE.

Sharekhan Securities

Sharekhan was created when SSKI Investor Services Pvt. Ltd., a company in the securities and equities segment decided to harness the power of the Internet and offer services to its customers through an online stock trading portal. Sharekhan brings and provides a userfriendly online trading facility. They also have an extensive all-India ground network of franchisees across the country. The company offers its services through a combination of online and offline channels. The online model comprises a portal, chat facilities, and 'speed trade' terminals. And the offline model uses a combination of an IVR infrastructure and a team of customer agents to receive orders over the telephone.

ICICI Securities ICICI Securities, A subsidiary of ICICI Bank, was set up in February 1993 to provide investment-banking services to investors in India. As on date ICICI Bank holds 99.9% of the share capital of ICICI Securities. ICICI Securities Limited is India’s leading full service investment bank with a dominant position in all segments of its operations – •

Corporate Finance

•

Fixed Income and

•

Equities.

Kotak Securities: Kotak Securities Limited, a 100% subsidiary of Kotak Mahindra Bank, is the stock broking and distribution arm of the Kotak Mahindra Group. Kotak Mahindra is one of India's leading financial institutions, offering complete financial solutions that encompass every sphere of life. From commercial banking, to stock broking, to mutual funds, to life insurance, to investment banking, the group caters to the financial needs of individuals and corporate. Kotak also offers stock broking through the branch and Internet, Investments in IPO, Mutual funds and Portfolio management service.

The Kotak Mahindra Group; Kotak Mahindra is one of India's leading financial conglomerates, offering complete financial solutions that encompass every sphere of life. From commercial banking, to stock broking, to mutual funds, to life insurance, to investment banking, the group caters to the financial needs of individuals and corporates. The group has a net worth of over Rs. 5,609 crore, employs around 17,100 people in its various businesses and has a distribution network of branches, franchisees, representative offices and satellite offices across 344 cities and towns in India and offices in New York, London, Dubai, Mauritius and Singapore. The Group services around 3.6 million customer accounts. Kotak Securities has 195 branches servicing more than 2, 20,000 customers and coverage of 231 Cities. Kotaksecurities.com, the online division of Kotak Securities Limited offers Internet Broking services and also online IPO and Mutual Fund Investments.

Indiabulls: Indiabulls is India’s leading Financial Services and Real Estate Company having over 640 branches all over India. Indiabulls serves the financial needs of more than 4,50,000 customers with its wide range of financial services and products from securities, derivatives trading, depositary services, research & advisory services, consumer secured & unsecured credit, loan against shares and mortgage & housing finance. Indiabulls Financial Services Ltdis listed on the National Stock Exchange, Bombay Stock Exchange.

DEMAT ACCOUNT OVERVIEW:In India, a Demat account, the abbreviation for dematerialized account, is a type of banking account which dematerializes paper-based physical stock shares. The dematerialized account is used to avoid holding physical shares: the shares are bought and sold through a broker. This account is popular in India. The Securities and Exchange Board of India (SEBI) mandates a Demat account for share trading above 500 shares. As of April 2006, it became mandatory that any person holding a Demat account should posses a Permanent Account Number (PAN), and the deadline for submission of PAN details to the depositor y lapsed on Januar y 2007.

PROCEDURE OF OPENING DEMAT ACCOUNT 1. Fill demat request form (DRF) (obtained from a depository participant or DP with whom your depository account is opened). 2. Deface the share certificate(s) you want to dematerialize by writing across Surrendered for dematerialisation. 3. Submit the DRF & share certificate(s) to DP. DP would forward them to the issuer / their R&T Agent . 4. After dematerialisation, your depository account with your DP, would be credited with the dematerialised securities.

BENEFITS OF OPENING A DEMAT ACCOUNT Demat account has become a necessity for all categories of investors for the following reasons/ benefits:

•

SEBI has made it compulsor y for trades in almost all scrip’s to be settled in Demat mode. Although, trades up to 500 shares can be settled in physical form, physical settlement is virtually not taking place for the apprehension of bad delivery on account of mismatch of signatures, forgery of signatures, fake certificates, etc.

•

It is a safe and convenient way to hold securities compared to holding securities in physical form..

•

No stamp duty is levied on transfer of securities held in Demat form.

•

Instantaneous transfer of securities enhances liquidity.

•

It eliminates delays, thefts, interceptions and subsequent misuse of certificates.

•

Change of name, address, registration of power of attorney, deletion of deceased's name, etc. - can be effected across companies by one single instruction to the DP.

•

Each share is a market lot for the purpose of transactions - so no odd lot problem.

Any number of securities can be transferred/delivered with one delivery order. Therefore, paperwork and signing of multiple transfer forms is done away with. It facilitates taking advances against securities on low margin/low interest

DEMAT ACCOUNT SERVICES Reliance Money Demat Account Services Reliance Money – Transacting and investing simplified. Get ready to change the way you transact and invest in financial products and services.Whether you wish to transact in equity, equity & commodity derivatives, IPO’s offshore investments or prefer to invest in mutual funds, life & general insurance products or avail money transfer and money changing services, you can do it all through reliance money.

Simply open a reliance money account and enjoy the convenience of handling all your key financial transactions through this one window.

Benefits of having a reliance money account •

It’s cost effective

You pay comparatively lower transaction fees. As an introductory offer, we invite you to pay a flat fee of just Rs. 500/- and 750/- and transact through reliance money. This fee is valid for two months or a specified transaction value

• Its offers single – window access Through reliance money’s associates, you can transact in equity, equity and commodities derivatives, offshore investments mutual funds, IPO’s life insurance, general insurance, money transfer, money changing and credit cards, amongst others.

• Its convenient You can access reliance money’s services through •

The internet

•

Transaction kiosks

•

The phone (call & transact)

•

Our all – India network of associates

On an assisted trade (through the call centre or our network of associates) a charge of Rs 12 per executed trade will be applicable.

Its Safe Your account is safeguarded with a unique security number that changes every 32 seconds. This number works as a dynamics password to keep your account extra safe.

•

Its provides you a demat account

You get your own demat account with reliance capital at an annual fee of just Rs. 50/-.

•

Its provides you a 3-in-1 facility.

You can access your banking, trading and demat account through a single window and transfer funds across accounts seamlessly.

• It provide you value- added services •

Reliable research, including views of external experts with an enviable track record

•

Live news updates from Reuters and Dow Jones

•

CEO’s / expert views on the economy and financial markets

•

Tools that help you plan your investments, tax, retirement, etc. in the personal finance section

•

Risk Analyser for analysis of your risk profile

•

Asset allocators to build an appropriate investment portfolio

•

Innovative use of technology for facilitating convenient trading/investments – kiosks (similar to ATM’s)

Reliance Money Provide the kiosks (similar to ATM’s) Facilities, to their customer through which the customers can trade on available kiosks at the particular Branch of Reliance Money. The company are going to open these kiosks in the market as the ATM’s of the Banks. Reliance Money provides 3 different trading platforms for equity trading: Insta Trade Fast Trade Easy trade

The benefits •

A safe and convenient way to hold securities;

•

Immediate transfer of securities;

•

No stamp duty on transfer of securities;

•

Elimination of risks associated with physical certificates such as bad delivery, fake securities, delays, thefts etc.;

•

Reduction in paperwork involved in transfer of securities;

•

Reduction in transaction cost;

•

No odd lot problem, even one share can be sold;

•

Nomination facility;

•

Change in address recorded with DP gets registered with all companies in which investor holds securities electronically eliminating the need to correspond with each of them separately;

•

Transmission of securities is done by DP eliminating correspondence with companies;

•

Automatic

credit

into

demat

account

of

shares,

arising

bonus/split/consolidation/merger etc. •

Holding investments in equity and debt instruments in a single account.

out

of

SHAREKHAN DEMAT ACCOUNT SERVICES

SHAREKHAN CLASSIC ACCOUNT Allow investor to buy and sell stocks online along with following features like multiple watch lists,integeated banking.demat and digital contracts,real-time portfolio tracking with price alerts and instant credit and transfers a..online trading account for investing in equities abd derivatives b.free trading through phone c.integration of:online traiding+bank+demat account d. instant cash transfer facility against purchase and sale of shares e.IPO investments f.instantorder and trade confirmations by e-mail g.single screen interface for cash and derivatives

SHAREKHAN SPEED TRADE ACCOUNT

This accounts for active traderswho trade frequently durin the day’s trading sessions a. single screen interface for cash and derivatives b. real-time streaminh quotes with instant order execution and confirmation c. hot keys similar to a traditional broker terminal d. alerts and reminders e. back-up facility to place traders on direct phone lines

.

DOCUMENTS REQUIRED TO OPEN DEMAT ACCOUNT

RELIANCE MONEY:The extent of documentation required to open a demat account may vary according to your relationship with the institution. If you plan to open a demat account with a bank, a savings, current and, or other account for which the holder have been issued a check book, such holder

has an edge over the non-account holder. In fact, banks usually offer additional incentives to customers who open a demat account with them. Along with the application form, your photographs (with co-applicants) and proof of identity/residence/date of birth have to be submitted. The DPs also ask for a DP-client agreement to be executed on non-judicial stamp paper. Here is a broad list: •

A canceled check, preferably MICR

•

Proof of Identification

•

Proof of Address

•

Proof of Pan card (mandatory)

•

Recent photographs, one and, or more

For proof of identification and, or address self-attested facsimile copies of PAN card, Voter’s ID, Passport, Ration card, Driver’s license, Photo credit card, Employee ID card, Bank attestation, latest IT returns and, or latest Electricity/Landline phone bill are sufficient. While they only ask for photocopies of the documents, they will need the originals for verification

Points To Remember 1. Only securities admitted by NSDL can be dematerialised. The list is available with

your DP. 2. Only securities registered in the name of the account holder can be dematerialised. 3. Dematerialisation is normally completed within 15 days after the share certificates

have reached the issuer/ their R&T Agent. Thus it may take you a month from the date you hand over shares, to receive demat credit. 4. Dematerialisation would be done only when the issuer / their R&T Agent is satisfied

of genuineness of securities & ownership status. 5. All the joint holders should sign the DRF. 6. The pattern of holding in the DRF should match the pattern of holding on the share certificate & the pattern in which account is opened. 7. Demat requests with name(s) not matching exactly with the name(s) appearing on the

certificates merely on account of initials not being spelt out fully or put after or prior to the surname, would be processed, provided the signature(s) of the client(s) on the DRF tallies with the specimen signature(s) available with the issuer/ their R & T agent.

8. If the signature in the DRF does not match with the signature available with the

issuer/ their R & T agent, the issuer/ their R & T agent may at the time of demat confirmation, ask for additional documentation (like bank attestation/ notarisation, etc.) to prove that the certificate belongs to the person who forwarded the DRF. 9. In case there is any problem in processing the DRF, contact your DP and if he cannot

resolve the problem you may contact NSDL.

SHAREKHAN

Documents needed to open a sharekhan demat account. 1. Pan card. Pan card id now mandatory in order to open a demat account. 2. Address proof.example-your ration card.driver’s license,electricity bills.voters id or election cards, etc. 3. Recent photographs .two or three 4. A cancelled check.this may or may not be required.but carry your bank passbook and check book when you go to open a sharekhan demat account.

ADVANTAGES AND DISADVANTAGES RELIANCE MONEY:ADVANTAGES:1. Extra security features with 'Security Token'', which is the most secure and tested

technology in computer world. 2. Simple, easy and fast online stock trading. 3. Almost all investment options are available under one account including Equity

Trading, Derivatives, Forex, Commodity, IPO, Mutual Funds and Insurance. 4. Branches are available in all major cities and the number is growing.

DISADVANTAGES:1. Comparatively twice the delay in opening account initially. Took 20+ days. 2. Inconvenient security token Without security token you can’t trade. 3. It creates inconvenience and discomfort more than security · 4. Poor trading portal o Trading portal is not compatible with Firefox or Opera. 5. Poor customer service No response to emails most of the time o Otherwise it will take many days to get an email response o To email them

SHAREKHAN:ADVANTAGES OF SHAREKHAN:1. Online tradind is very user friendly and one does not need any softwear to acess 2. Provide goog quality of services like daily sms alerts, mail alerts stock recommendation etc.

3. Sharekhan has ability to transfer fund from most bank.unlike icici direct,HDFC sec.etc,so investor no needs to open an account with particular bank as it can establish with most modern bank

DISADVANTAGES OF SHAREKHAN 1. Charge minimum brokerage of ten paisa per stock not let you trade stock below 20rs 2. Lots of hidden rules and charges 3. Do not provide facility to book limit order trades during after hours 4. Classic account holders cannot trade commodities 5. Cannot purchase mutual fund online

BROKERAGE AND FEES RELIANCE MONEY:Reliance Money offers lowest brokerage rates in today's online stock trading industry in India. The brokerages are as low as 0.075% for delivery based trading and 0.02 for now delivery. Reliance Money Demat Account Charges: Fee Head Annual Services Charges - For Individuals / HUFs / Trust Annual Services Charges - For NRIs / Foreign Nationals, Corporates / Others Transaction Charges - SELL (Market & Off Market) For instructions given in physical form. Transaction Charges - SELL (Market & Off Market) For instructions received through Internet/ online trading through Reliance Securities Ltd.

DP Charges Rs. 50/Rs. 1000/Rs. 25/Rs. 12/-

SHAREKHAN:Sharekhan brokerage charges are not too-high or nor too-low and comparable with other online brokers like SBICAP securities,motilal oswal etc 1. Sharekhan brokerage for delivery trades:0.30% to0.50% 2. Sharekhan brokerage for intraday btrades:0.03%to0.05%

Sharekhan demat account charges 1. Sharekhan demat account opening charge:NIL 2. Sharekhan demat account maintenance charge: rs75 per quarte, i.e..rs. 300 per annum 3. Sharekhan demat account closing charges: 100. 4. Sharekhan demat account charges for buying shares:0.02% minimum rs 15. 5. Sharekhan demat account charges for selling shares:0.04% minimum rs 15 6. Sharekhan dematerialization charges: rs3 per certificate or rs 15 per request,whichever us higher 7. Sharekhan rematerialization charges: rs25 per certificate or 0.12% of the value of the securities,whichever is higher 8. Sharekhan demat account coustody fee:NIL 9. Charges for request to freeze or defreeze sharekhan demat account:rs 25 per request 10. Sharekhan denmat account charges for pledge creation/ closure:0.02% minimum rs15

DEMAT ACCOUNT COMPLAINTS RELIANCE MONEY:-

1.Reliance Money Complaints - Demat Acct opening pending for more then 60 days Reliance Money by Rakhi Khanna Shetty Demat Acct opening pending for more then 60 days I had applied for the above account on 24th Nov 2007. However, due to some transaction error my cheque bounced around the end of the month. The intimation about the same was never came to me from Reliance Money. However I came to know from my bank about the same on 10th Dec07, a draft was handed over on 11th Dec07 to Reliance team (Vashi Branch) Post that when ever we called up the Sales team (SE- Rahul, Cluster Manager-Sagar Rane) we were told that the draft along with the form has been sent for processing, however whenever we called up the call center the status given was "They have not received the form till date" Gradually the sales team who had sourced my form have started neglecting our calls... This has lead to opportunity losses as I hold some physical shares bought by my late father about 10yrs back. until 15days back these share were trading at almost 80% of the share prices that they are on today. Please advice what is to be done since no one is responding to this issue & the same is resulting to financial loses. Thanks. Regards, Rakhi

2..Reliance Money Complaints - Opening of Online Trading & Demat Account Reliance Money by Nadeem Khan

Opening of Online Trading & Demat Account 1) I have paid Rs 500 by Cheque no. 14350 (ICICI Bank Ltd) for opening of Online

Trading & Demat Account. The acknowledgement receipt 1118539 id dated 14 Dec'07, collected by their eexcutive, Mr Amit of Nerul, Navi Mumbai Branch. The amount was debited from my ICICI bank account on 22 Dec'07. 2) Since I didn't receive the welcome kit nor any status message, I have called up the Nerul Branch on 4 Jan'08 & 14 Jan'08 and spoken to the Branch manager (?) Mr Nitin Choudhury, who told me both times that the welcome kit for operating the account will reach me in 1-2 days. Subsequently I have been calling up the the Branch at 02232643342 (nobody picks up), the executive Mr Amit (9819900736) who doesn't take the calls and the customer support no. 022-39886000 (always busy). 3) I have written mail to [email protected] and thru' Reliance Money website to [email protected], but there is no response. Pls advise any action which will make these guys take notice of my complaint. Regards/Nadeem Khan, Navi Mumbai.

3. Reliance Money Posted: 2008-01-16 by SHAIK DASTA GIRI Sir, I have been applied for Demat account in Reliance Money vide application Number 0000506489 on 19/11/07 with 500/- cheque No. 141741 Dtd 20/11/07. amount debited from my account on 24/11/07. But, Reliance money says we are not getting your cheque clearance information. Till date , not yet get my demat account. customer care also not responding properly. I was submitted my Bank pass book copy and cheque transaction details vide compliant No. of Reliance money QRC-527278. But, till no action taken from R/Money.Pse. provide help to me. -SHAIK DASTA GIRI

SHAREKHAN:-

1.. by Ashish Khattar Opening of Free Demat Account Hi, I requested for opening a free demat account on friday, last date of which is 31st jul'08

however, i don't know why they are not sending an executive to collect documents from me. They have taken my address, but not sending any executive. probably, they're intentionally delaying the process, so that they can charge the account opening charges after 31st july.. This is really strange.. how bad

2. BY SanjeevBhatia Non-opening of Demat Acc. I applied for opening of a Demat acc. on 24/12/2007. I submitted all relevant documents to the satisfaction of their Sales Executive. He assured me that my account will be operational by 31st Dec. (before closing). I got a mail on 31st that there is an objection to ur form to which I replied them. I, again got mail on Jan 4, 2008 that it is still under objection. I got in touch with Sales Executive who told me that he has satisfied his Bombay Office on the point of objection & ur account will be operational by 8th Jan. To my surprize, I got a call from Sharekhan Delhi Office that my application has been outrightly rejected due to handwritten change of address in passport. I wasted 15 days dealing with this C class company.

3.BY NEERAJ Un Authorized Trading I have found Sharekhan is doing unauthorrized trading from my account, This happens to me second times. When I found my shares are sold out without my prior permission and without intimating me for this. This is seriuos issue, I have tried to reach Share khan thru customer care but not able to reached there customer services, either. This is a cheating (as PP, one of my close friend told me) as per customer point of view. Any one can help and suggest me if some body has faced the similar sort of issue with Share Khan.

QUESTIONNAIRE

Q .1 Which bank is easily available every were ?  Reliance Money  SHAREKHAN

Q.2Which banking Demat account offered you alarge no. of services?  Reliance Money  SHAREKHAN

Q.3 Which bank provide you abetter email facility?

 Reliance Money  SHAREKHAN

Q.4 Which company provide a less BROKARAGE rate ?  Reliance Money  SHAREKHAN Q. 5 Which company provide you a large number of product and services?  Reliance Money  SHAREKHAN

BIBLIOGRAPHY 1.By the help of Websites 1.www. IRDAIndia.org. 2.www.Reliancemoney.com 3.www.google.com 4.www. Wikkipedia.com

2.By the Help of Manuals Reliance Money Report of 2007 & Internet

3.By the help of Other Sources By the head’s and the consultant of the Reliance Money.