Structured Interviews Questions to determine the type of organisational structure The Structure •
Structure type
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Direct Supervision
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Standardisation of work
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Job specialisation
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Planning and Control systems
Factors affecting the structure •
Age
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Size
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Gender
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Technical systems
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Environment
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Power distance
Marketing Position and Strategy Questions to determine competitive Strategy •
What industry do they operate in
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Is it one market or many
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Do they have a plan (Marketing/strategic)
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Strength of Industry Forces identified
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Competitors
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Entry barriers
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Customers
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Supplier
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Substitutes
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Confirming Data
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Market position statistics
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Market share
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Total market
Informations Systems •
IS Definition
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Departmental organization
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Harware installed, planned value
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Software installed planned value
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Performance measures used
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IS Strategy
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Explicit strategy
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People and processes
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Importance of strategy in Is
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Importance to company
Alignment of IS strategy and Business strategy •
Examples of strategic advantage
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Perceived contribution to organizations Success
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Is organization seen as successful
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How is this determined
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How does IS contribute
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Measured by IS manager
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Measured by CEO
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Has the company carried out a SWOT analysis
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For the IS department
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The total company
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Existing and new technology
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Government support of IT/IS uptake
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Is there a comprehensive plan to implement IT throughout government?
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Does it have strong support throughout the central government?
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Does it have support at the province level?
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What incentives are there for companies to adopt IS
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Do any departments insist on data transfer electronically?
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Is there a date in the future for EDI with government departments
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What training and educational facilities are there for IS instruction
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In departments
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Government Companies
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Private Business
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Schools & Institutions
What would be the best method for the government to use to get rapid uptake of IS •
More educational resources
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Allow accelerated depreciation or Tax breaks
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Set dates for government departments to be electronically accessible
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Commence electronic payments to suppliers
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Make transactions with government by paper system attract penalty
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Use private sector to supply government IT & IS needs
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Provide training to government employees
What are the issues delaying IT implementation •
National security
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National IT&T infrastructure
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Public vs private
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Understanding the Global Environment
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Culture of the bureaurocracy
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Paper v electronic information
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Rules of the public sector constrain development
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Training and job security
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Knowing where to locate data and what data is required and understanding the system value
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Keeping pace with technology and its cost
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Requirement for cooperation across systems and entities (trust)
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Legal mandates and regulations controlling IT&T
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Infighting of various departments.
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Government policy fragmented across a number of department and no champion