Strategic Management Presentation

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STRATEGIC MANAGEMENT PRESENTATION

FAST FOOD INDUSTRY

Market Size and Growth Rates •  Earning trillion-dollar per year.  •  In the United States, it is sharing 10% of the GDP. Canada-  13%, 13% - Mexico, 11% -European Union, 12% - Latin America  and 14%- Asia (2007).   Scope of rivalry Local to international   Stage in Industry Life Cycle   Curve is flatter- the stage of expansion. 

Forces driving Industry Competition

Other Stakeholders

Suppliers

Relative Power of  Unions, Governments, etc.

Weak Bargaining  Power of  Suppliers 

Potential Entrants Threat of New  Entrants 

Industry Competitors

Relatively weak

Bargaining  Power of  Buyers 

Moderate to strong

Rivalry Among Existing Firms Very strong Threat of Substitute  Products or  Services 

Substitutes

Very strong

Buyers

• • • •



• • • •

Supplier Power Willingness of supplier Supplier-seller collaboration Supplies are mostly commodities Customers- industry leaders Barriers to Entry Economies of scale Unattractive market growth  Competitors strong offensive  moves Competitors expertise in  marketing  and efficiency 

• • •

Threat of Substitutes Readily available  Attractively priced  Satisfactory in terms of quality Buyers power •A large number of small operators  •High fixed costs,  •Undifferentiated and replaced •Switching cost low •Consumer-price-sensitive,  •Produce the product •Purchases in small volumes  •Well-informed about sellers’ products,  prices, and costs 

Degree of Rivalry •   Several competing companies.  •   Product and service differentiation inadequacy.  •   Aggressive in making fresh moves  -           Domestic demand is growing slowly -           Competitors often rely on price cuts to boost volume -           Low switching costs for consumers

INDUSTRY ANALYSIS

Offensive strategies and defensive approach Competitive pressure from substitute products, quick, convenient service   Threat of new entrants and power of suppliers is not significant-  capital to invest in real estate Driving force

McDonald’s Competitive analysis matrix

The competitive profile matrix defines the firm major competitor  and their  particular strengths and weakness & position

Competitive profile matrix Mc Donald’s

Burger Kings

Critical Success Factor

Weight

Rating 

Weighted score Rating 

Price

0.15

4

0.60

Financial Position

0.08

4

Customer loyalty

0.10

Advertising

Yum Brands

Wendy’s

Weighted score` Rating 

Weighted score

Rating 

Weighted score

3

0.45

3

0.45

3

0.45

0.32

3

0.32

3

0.24

2

0.16

4

0.40

3

0.40

3

0.30

2

0.20

0.10

3

0.30

3

0.30

4

0.40

2

0.20

Product Quality

0.10

4

0.40

3

0.40

4

0.40

2

0.20

Innovation

0.15

3

0.45

3

0.45

3

0.45

2

0.30

Market share

0.10

4

0.40

2

0.20

3

0.30

2

0.20

Management

0.07

4

0.28

3

0.21

3

0.21

3

0.21

Global Expansion

0.15

4

0.60

2

0.30

3

0.45

1

0.15

Grand Total

1

3.75

3.03

3.20

2.07

7

MCDONALD’S CORPORATION

• • • • • • •

Largest Chain of Restaurants serving nearly 47 Million customer daily   with 31,000 outlet in 119 countries, employing 1.5million people. 15% owned and operated directly Franchisee and JV - revenues come from the rent, royalties and fees  paid by the franchisees & sales in company-operated restaurants. Profit Grew Over 30% over three years ending to $52.8 billion. 9% Growth In Operating income to $5.9 billion.  Main characteristic- local deviation from the standard menu Key success factors- Company Expansion Strategy

McDonald’s Vision, Mission and Value

MACDONALD OVERVIEW 1960’s: introducing Hamburger University., big idea- Big Mac 1970’s: introduced happy meal, thru drive. 1990’s: acquired stakes, web- McDonald’s.com- macdonalization 2003: revitalizing plan - Plan to Win strategy, with its strategic focus on ‘being better, not just bigger’.

Till 2008: 30496 outlets. ranked 5 most admired company in CRS . named as marketer of year by advertising age “ when and where you want it” & "Forever Young” For mobile population:  offering more drive thrus- China and US double drive thrus- in Canada and Russia  delivery services – Singapore, Egypt, India top 8 most powerful brand  2009: Plan to win strategy, focus on being  one brand, one system and one plan.

SWOT ANALYSIS Internal Audit Strength • • • • • • • • • •

Strong Brand name, image & reputation Large market share Strong global presence Specialized training for managers known  as hamburger university Plan to win focuses on  4 p’s Strong financial performance& position Proven production methods  & countless  new innovation ( breakfast, café etc) Customer focus The company has favorable access to  distribution networks  Strong MCD performance in the global  market place

Weakness • • • • • • •

Unhealthy food image High staff turnover including top  management Customer losses due to fierce  competition Legal actions related to health issues :  use of trans fat & beef oil Uses HCFC – 22 to make polystyrene  that is contributing to ozone depletion lack of product offerings to meet varied  customer tastes and preferences  Many restaurants are outdated 

13

External Audit Opportunities • Growing health trends among the  customer • Falling global trade barriers in attractive  markets  • Globalization , expansion in other  countries • Diversification & Acquisition of other  quick- service restaurants • Growth of fast food industry • Worldwide deregulation • Low Cost menu that will attract the  customers. • Expansion of menu to meet healthier  consumer preferences  • Freebies & discounts

Threats • Health professional& Consumer activist  accuse MCD of contributing of high  cholesterol, heart attacks, diabetes & obesity • Relationship B/W MCD Corporate & Its  franchisee • Anti- American Sentiments • Global recession & Fluctuating foreign  currencies • Industry to struggle to meet the customers  towards health & environmental issues. • Rivals copy McDonald’s innovations fairly  quickly, eliminating first-mover advantages  • The company has the propensity to induce  shifts in consumer tastes away from the  firm's products 

PEST ANALYSIS Political and legal •Highly influenced by the individual  state policies •Recurrent bellowing in opposition to the fast food industry.  Economic •Exchange rate fluctuations •The rate at which the economy grows ; hit by inflation Social •With definite types of personalities.  •Below the age bracket of thirty-five •Working within many social groups  Technological •Inventory system and the management of the value chain •Quality standards Environment •Accusations of environmental damage.

THE BCG MATRIX

Mc Donald’s USA

Mc Donald’s EUROPE

Mc Donald’s ASIA

Mc Donald’s AMERICAS

ANSOFF MATRIX

Market penetration loyal consumer base and existing products  Product development new foods and new burgers in their menu Market development established globally McDonalds new cafe style shops As it is something new McDonalds has introduced  but still related to their food market : fast food  company diversifying into selling coffee. can be a  part of Related diversification strategy (McDonalds are already selling coffee so it could  also be a product development strategy..??)

The McDonald’s Supply Chain Import Breath of supply process control equipment

Supplier performance index

No direct control over issues, positive influence by raising questions,  bringing people to the table and encouraging improvement

PORTER VALUE CHAIN ANALYSIS  OF  MCDONALD’S  The goal of these activities is to offer the customer a level of  value that exceeds the cost of the activities, thereby resulting  in a profit margin for McDonald's.

Inbound  logistics

•Organizing the  supply of food and  materials to  restaurants through  approved third party  logistics operators.

Inbound Logistics

•Production in huge  plants denoted  exclusive to  McDonald’s  control  food distribution and  packaging system

Operations 

Firm

•R&D in field research  needs of end users. • quality development in  Relatively Few collaboration with good  Management Layers to Infrastructure suppliers Reduce Overhead Effective Training Programs •Forward integration:  to Improve Worker Efficiency and Effectiveness through franchisees with 

Human Resource Management

Investments in Technology in order control over store  to Reduce Costs Associated with presentation, menu  Manufacturing Processes

Technological Development

items etc. and enhance 

Procurement

Frequent Evaluation Processes to participation in process  Monitor Suppliers’ Performances

Policy Choice of Efficient Order Plant Technology Sizes Organizational Learning

Small, Highly Trained Sales Force Products Priced to Generate Sales Volume

Service

Outbound Logistics

Operations

Inbound Logistics

improvement

Efficient Plant Delivery Schedule Scale to Minimize that Reduces Manufacturing Costs Costs Selection of Low Timing of Asset Cost Transport Purchases Carriers

Outbound  logistics

Firm Infrastructure

•Is the concern of  the franchisee.

•Outbound logistics  are growing as a  Human Resource Management part of McDonald’s  recycling system  Technological Development integrating in the  logistics of  Frequent Evaluation Processes to distribution center Procurement Monitor Suppliers’ Performances

Efficient Order Sizes

National Scale Advertising

Interrelationships with Sister Units

Marketing & Sales Service

Selection of Low Cost Transport Carriers

Effective Product Installations to Reduce Frequency and Severity Products Priced to of Recalls Generate Sales Volume

Outbound Outbound Logistics Logistics

Delivery Schedule Small, Highly that Reduces Trained Sales Costs Force

Marketing 

Firm Infrastructure Human Resource Management

Outbound Logistics

Operations

Inbound Logistics

Procurement

M A •Country teams are  RG given autonomy in  IN marketing mix decision. •Advertising & PR is  outsourced  (Mudra agency  in India)

Marketing & Sales Marketing & Sales Service

Technological Development

•Long term marketing  objectives are broken  down into shorter term  measurable targets,  which McDonald uses  as milestones.

Service 

Services  Firm Infrastructure provided by the  companies  enrollment  Human Resource Management standards

Technological Development

Marketing Service & Sales Service

Outbound Logistics

Inbound Logistics Operations

Procurement

Procurement 

Firm Infrastructure Human Resource Management Technological Development

Marketing & Sales Service

Outbound Logistics

Inbound Logistics Operations

Procurement Procurement

Sought  partners  with expertise  on down trade distribution

R & D

Firm Infrastructure Human Resource Management Technological Development

Service

Outbound Logistics

Operations

Procurement

Marketing & Sales

Inbound Logistics

Technology and development research  in quality assurance, and  packing readdressed at lower cost, faster delivery chain system and  process control equipments, recycling system.

HRM 

Firm Infrastructure Human Resource Management Technological Development

Service

Marketing & Sales

Outbound Logistics

Operations

Inbound Logistics

Procurement HRM specialists in R&D and expertise in food formulation,  education to raise awareness of issues and raise demand. The  addressing environmental issues and CRS.

Support Activities

Firm Infrastructure Human Resource Management Technological Development

Service

Marketing & Sales

Outbound Logistics

Operations

Inbound Logistics

Strong real estate portfolio. International organization  more than 50000 employees works in  more than 50 countries,  

Grand Strategy Matrix

Rapid market growth Quadrant II Week  competitive  position

Excellent strategic Quadrant I position Concentration on current markets & products Take risk aggressively when necessary

Strong  competitiv e position

Quadrant IV

Quadrant III Slow market growth

RECOMMENDATIONS

Recommended Strategy/possible strategies

Stay-on-the-offensive strategy Fortify-and-defend strategy Adaption strategy

Grand strategy matrixalternative strategies Market development Market penetration Product development Forward integration Backward integration Horizontal integration Concentric diversification

Focus on CSR .The 2009.Global Best of Green highlights - local innovations  that can be shared and applied in other markets across McDonald System.  

SWOT Matrix

1. 2. 3. 4. 5. 6. 7. 8.

Opportunities Growing health trends among the customer Globalization , expansion in other countries Diversification & Acquisition of other quick-  service restaurants Growth of fast food industry Worldwide deregulation Low Cost menu that will attract the customers Freebies & discounts

Threats 1.Health professional& Consumer activist accuse MCD 

of contributing of high cholesterol, heart attacks,  diabetes & obesity 2.Relationship B/W MCD Corporate & Its franchisee 3.Anti- American Sentiments 4.Global recession & Fluctuating foreign currencies 5.Industry to struggle to meet the customers towards  health & environmental issues

Strength 1.Strong Brand name, image & reputation 2.Large market share 3.Strong global presence 4.Specialized training for managers known as hamburger university 5.Plan to win focuses on  4 p’s 6.Strong financial performance& position 7.Introduction of new product 8.Customer focus 9.Strong MCD performance in the global market place

Weakness

S-O Strategies

W-O Strategies

Focus on the plan to win to 

Minimize customers losses 

1.Unhealthy food image 2.High staff turnover including top management 3.Customer losses due to fierce competition 4.Legal actions related to health issues : use of trans fat & beef oil 5.Uses HCFC – 22 to make polystyrene that is contributing to ozone 

depletion 6.Ignoring breakfast from the menu

attract customers & expansion  by providing low cost menu &  in other countries(S5, O2,O6) discounts.(W3, O6,O7) Expansion  in the market  share by more investments in  Asia (S2,O2) S-T Strategies

W-T Strategies

More control on franchise 

Applying ) grams trans fat in 

dealers to maintain MCD’s  all world wide MCD’s. ( W1,  reputation & quality.(S1, T2) W4, O1) Provide new product & keep  Transfer from HCFC-22 to  innovation. ( S7, T3) HFC – free.( W5, T6) 32

PEST ANALYSIS McDonald’s deemed as demigod in the fast food business in the international scene, what it  preserves as revealed in its processes is the need for flexibility. Any business in spite of the  muscle of the brand name or the size of its reserves could not afford any failures in their  individual markets.

•To deal directly with the proper authorities  •Acquainted with the law •Carry out a well conducted market research.  •Obtain the relevant information from the target market.  •Find out the shifts in areas •The cost-effectiveness, interactivity and real-time effects of the communications   •Find out the environmental regime  •Minimise the use of Styrofoam materials and plastic cups.  •Hire local counsels

CONCEPTUAL STORMING Mr. Akshat Jain

 ‘Think global, act local’

PRESENTATION & Spade Work By  Preeti Chaudhary 

IDEAS FLOOD ANNUAL REPORT 2007,2008 http:/ivy thesis. typepad.com www.ccfplus.com www.about mcdonalds.com www.crmcdonalds.com McDonald's Environmental Report Crafting and Executing Strategy by Thompson, Strickland, Gamble

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