Strategic management The set of managerial decisions and actions that determines the long-run performance of an organization.
Strategic Management Analysis – Strategic goals (vision, mission, strategic objectives) – Internal and external environment of the firm
Strategic decisions – What industries should to compete in – How should to compete in those industries
Actions – Allocate necessary resources – Design the organization to bring intended strategies to reality
Why is Strategic Management Important It results in higher organizational performance. It requires that managers examine and adapt to the changing situations. It coordinates diverse organizational units ,helping them focus on organizational goals. It is very much involved in many of the managerial decisions.
Strategic Management Process • Strategic management process is a planning process in which managers : Set the organization’s general directions & objectives. Formulate a specific strategy. Plan and carry out strategy’s implementation. Monitor results and make necessary adjustments.
Strategic Management Process Mission & Objectives Environmental Scanning Strategy Formulation Strategy Implementation Evaluation & Control
Group Structure
Global Holding Corporation [GHC]
GTL India’s Largest Network Services Player
GTL Infrastructure Largest third party tower Company in India
Global Towers
Global Projects
Global InnovSource
Tower manufacturing for Telecom and Transmission Sector
Procurement and Project services
Recruitment & Staffing Services
GTL at a Glance Business
Network Services
Global Headquarters
Mumbai, India
Founded
1987
Global Presence
44 countries spread across Africa, Asia- Pacific, Middle East, North America, South Asia and Western Europe.
Domain Expertise
Telecom
Associates
5,947 (As of Mar. 31, 2009)
Stock Listed on
BSE, NSE
GTL’s Value Chain Network Planning & Design Network Deployment
Professional Services
Network Services Network O&M
Energy Management Infrastructure Management
GTL Financial & Track Record 450
403
400
347
350 300 Total Income 250 US$ Mn 200
226
150 100 50 0 2006-07
2007-08
2008-09
Financial Year
4th Qtr
GTL an Overview 2008
2009
35
Countries
44
5,045
Employees
5,947
45
Cellular Networks
70
36,000
Cell Sites
51,000
Mission Statement “India’s Largest Network Service Provider To The World” to becoming “World’s Largest Network Service Provider” By the way of : Growing along with partners. Globalization Inorganic growth Delivery capabilities Preferred partner with all the OEMs & Telecom operators
Policy Structure Improving operational efficiency by re-engineering the business process. Rationalizing manpower requirements by identifying & eliminating duplication of work. Increasing the use of IT systems & video conference for cost reduction for overseas clients. Introduction of variable pay components depending upon macro-economic conditions.
Key Objective Areas Market standing Innovation Resource levels Profitability Social responsibility
Key Strategies Consolidation of Networks New Technology Deployments Formation of Tower Company Outsourcing of Network Services to OEMs Multi-location Partnerships Consolidation of Towers in Matured Markets like US & Europe
Strategic Choice International strategy − Create value by transferring skills and products abroad.
Multi domestic strategy − Maximize local responsiveness by customizing products and marketing strategy for local markets.
Global strategy – Pursue low-cost Margins, offer standardized global products.
Enterprise Risk Management Information & Communication
Monitoring
Control Activities
Internal Environment
Risk Response
Objective Setting
Risk Assessment
Event Identification
Business-Level Strategies at GTL Cost leadership – Attaining, then using the lowest total cost basis as a competitive advantage.
Differentiation – Using product features or services to distinguish the firm’s offerings from its competitors.
Market focus – Concentrating competitively on a specific market segment
Functional-Level Strategies at GTL Focus is on improving the effectiveness of operations within a company. Marketing Materials management Quality Human resources
Corporate-Level Strategies at GTL Vertical Integration Diversification Strategic Alliances Acquisitions New Ventures Business Portfolio Restructuring
Strategic Effectiveness
Review & Adjust
Formulate
Implement
Strategic Position The Organization’s Environment – Political Economic Social Technological Environmental Legal – Sources of Competition – Opportunities and Threats Strategic Capability of the Organization – Resources and Competences – Strengths and Weaknesses
Strategic integration Integration along Customer-Supplier chain
Organic Growth Strategy
Controlling Industry Paradigm
Improvements in Current Operations
Keeping Track-record
Successful Policy Implementation Revenue increased by 9.80% to Rs.1,954 Cr.
Operating profit increased by 11.48% to Rs.296.64 Cr.
Profit after taxes decreased by 5.56% to Rs.145.56 Cr.
Total Spend on Telecom-USD 57 Billion by 2012 Managed Operations – 24%
Network Planning and Design - 4%
Optimization - 7%
Network Integration - 9%
Installation - 27%
Business Planning -7%
Maintenance – 22%
Key Challenges Increasing Recurring Revenue & Improving Profitability. Changing Geographic Mix Creating Global & Professional Organization.
Conclusion Any business has to be conducted not only in a profitable manner, but also with all operational, ethical, legal, financial, & other risks being accounted for. In long run this could well be the difference between the business that survive & excel & those that fizzle out despite providing quality service.