Staff Survey

The following Survey was developed to give real time feedback to the Administrative staff to assist in insuring that Jireh Counseling and Consulting Service, Inc. reaches its goal of staff satisfaction. Jireh has developed an agency-wide staff satisfaction survey. Your participation will help management to identify important issues and improve your workplace. This survey is anonymousonly aggregate data will be submitted to management. Date: _________

Position:

Clinician

Administrator

Paraprofessional

Intern

Please read each question and circle the response number that best describes your personal opinion. At the column to the right, place check marks next to the most important items in this survey to you. You may check more than one item. Circle the answer that best describes your opinion: 1. My supervisor gives honest feedback. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Disagree 4

Strongly Disagree 5

2. My supervisor is approachable when needed. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Disagree 4

Strongly Disagree 5

3. My supervisor provides adequate supervision. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Disagree 4

Strongly Disagree 5

4. The Agency’s supervisory structure is functional. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Disagree 4

Strongly Disagree 5

5. The management team is doing a good job of running this organization. Strongly Agree Agree Somewhat Agree Disagree 1 2 3 4 Comments

Strongly Disagree 5

6. The management team cares about staff satisfaction. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Strongly Disagree 5

Disagree 4

7. When changes are made in the agency, the interests of the staff are considered. Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree 1 2 3 4 5 Comments QI104-Staff Satisfaction Survey

Est. Mar 2008

8. This organization encourages teamwork. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Disagree 4

Strongly Disagree 5

9. There is a high level of trust at the agency. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Disagree 4

Strongly Disagree 5

10. I am satisfied with my job overall. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Disagree 4

Strongly Disagree 5

11. There are clear performance standards for my job. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Disagree 4

Strongly Disagree 5

12. My job makes good use of my skills. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Disagree 4

Strongly Disagree 5

13. Independent Contractor fee and reimbursement structure were communicated clearly to me. Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree 1 2 3 4 5 Comments 14. I am told of changes that affect my job. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Disagree 4

Strongly Disagree 5

15. I receive timely feedback from my supervisor concerning my performance. Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree 1 2 3 4 5 Comments 16. The management team clearly communicates the performance of the agency. Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree 1 2 3 4 5 Comments

QI104-Staff Satisfaction Survey

Est. Mar 2008

17. The overall morale of my team is good. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Disagree 4

18. I believe that my team is staffed adequately to achieve service goals. Strongly Agree Agree Somewhat Agree Disagree 1 2 3 4 Comments

Strongly Disagree 5

Strongly Disagree 5

19. My supervisor permits flexible work schedules as long as essential tasks and services are accomplished. Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree 1 2 3 4 5 Comments 20. There are adequate training opportunities available to prepare me for another job in the agency. Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree 1 2 3 4 5 Comments 21. My supervisor expresses an interest in my career. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Disagree 4

Strongly Disagree 5

22. The internal job posting process is functional. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Disagree 4

Strongly Disagree 5

23. The agency orientation covers appropriate topics of concern to me. Strongly Agree Agree Somewhat Agree Disagree 1 2 3 4 Comments

Strongly Disagree 5

24. I receive adequate training for my current job responsibilities. Strongly Agree Agree Somewhat Agree Disagree 1 2 3 4 Comments

Strongly Disagree 5

25. I receive appropriate computer training for my current position. Strongly Agree Agree Somewhat Agree Disagree 1 2 3 4 Comments

Strongly Disagree 5

QI104-Staff Satisfaction Survey

Est. Mar 2008

26. This agency values a diverse work force. Strongly Agree Agree Somewhat Agree 1 2 3 Comments

Disagree 4

Strongly Disagree 5

27. I would feel comfortable talking to my supervisor about diversity issues. Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree 1 2 3 4 5 Comments 28. I feel this agency encourages staff participation at all levels. Strongly Agree Agree Somewhat Agree Disagree 1 2 3 4 Comments

Strongly Disagree 5

29. When programmatic change occurs, new performance expectations are explained. Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree 1 2 3 4 5 Comments 30. Independent Contractors are included in planning for process changes in this agency. Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree 1 2 3 4 5 Comments 31. This agency tends to be proactive rather than reactive about change. Strongly Agree Agree Somewhat Agree Disagree 1 2 3 4 Comments

Strongly Disagree 5

32. Please circle the five most important criteria for you from the questions above (circle the question numbers) 33. How did you find out about your job at Jireh ? Staff Member Internet advertising Special Event

Friend/Neighbor/Relative JIREH web site Resource Guide

Other agency College/School Other__________________

38. Suggestions to improve practices and operations of the Jireh Counseling, Inc. __________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ 39. What is the most important aspect of Jireh that influences your decision to continue working here? ____________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ QI104-Staff Satisfaction Survey

Est. Mar 2008