Spirituality and Performance in Organizations: A Literature Review
Three (3) Perspectives on the Benefits of Spirituality on Organizational Performance: a) Spirituality enhances employee well-being and quality of life b) Spirituality provides employees a sense of purpose and meaning at work c) Spirituality provides employees a sense of interconnectedness and community “spirituality movement” - “a major transformation” where organizations
make
room
for
the
spiritual
dimension, which has to do with meaning, purpose, and a sense of community. Examples of Spiritual Practices: -
holding Bible, Quran, or Torah study groups
-
forming voluntary prayer groups
-
having “higher power lunches”
-
forming interfaith dialog groups
-
organizing reflection sessions
-
offering meditation exercises
-
starting servant leadership development programs
Spirituality -
defined as our inner consciousness, a specific form of work feeling that energizes action a process of selfenlightenment”
-
access to the sacred force that impels life
-
the
unique
development
inner
search
through
for
the
participation
fullest into
personal
transcendent
mystery” -
from the Latin word “spiritus” or “spiritualis” that means breathing, breath, air or wind; “Spiritus” is defined as “an animating or vital principle held to give life to physical organisms”
Spirituality
is
distinguished
from
institutionalized
religion by being characterized as a private, inclusive, non-denominational, universal human feeling; rather than an adherence
to
the
beliefs,
rituals,
or
practices
of
a
specific organized religious institution or tradition.
Three (3) Perspectives on How Spirituality Enables or Leads to Organizational Performance: a) Human resources perspective: Spirituality enhances
employee well-being and quality of life; Spirituality enhances the general well-being of employees: a)
by
increasing
their
morale,
commitment
and
productivity b) by reducing stress, burnout and workaholism gemeinschaft – the organizations where people spend most of their time become their most important community “legitimized
schizophrenia”
-
referring
to
the
uneasy
feeling of putting on masks, hypocrisy, artificiality, and playing to be successful. -
leads to an artificial separation between work
and
life,
productivity
which
and
results
higher
in
stress
lower and
burnout. b)
Philosophical
perspective:
Spirituality
provides
employees a sense of purpose and meaning at work c)
Interpersonal
perspective:
Spirituality
provides
employees a sense of interconnectedness and community
Caveats and Cautions of Introducing Spirituality in the Workplace: A. Risk
of
proselytizing
other
people
from
diverse
religions, spiritualities or views -
people
feeling
frustration,
not
dissatisfaction being
able
to
and
express
their own spirituality -
not being respected for their diversity
-
feeling being coerced
-
dangers
of
favoritism,
intolerance
or
discrimination B. Issue of compatibility -
employees
may
perceive
spiritual
conversations “too personal”; invasive of their privacy and may feel under pressure C. Risk of spirituality becoming a fad or a being used as a management tool to manipulate employees D. Legitimacy problem spirituality at work field faces in theory, research and practice Suggestions to Address the Caveats and Potential Dangers of Bringing in Spirituality into the Workplace:
1. Accommodation of spiritual requests 2. Respect for diversity – acknowledge diversity in the workplace
and
absolutely
respect
individual
differences “respectful pluralism” - addressing conflicts arising from religious and spiritual differences at work. Asserts that leaders should strive for creating
a
environment express their
respectful where
and
employees
tolerant can
freely
own beliefs and thoughts on
spirituality. 3. Openness and freedom of expression 4. Acknowledgement of employees as whole persons