DECLARATION
I am Shweta Srivastava hereby declare that the dissertation work entitled is a bonafide work done by me in partial fulfillment of the requirements for the award of the Post Graduate Diploma in business management (PGDBM) from SHIVA INSTITUTE OF MANAGEMENT STUDIES, GHAZIABAD, during the year 2007-09. This has not been placed by anybody in any university or institute for the award of any degree or diploma.
DECLARATION I am Shweta Srivastava hereby declare that the dissertation work entitled is a bonafide work done by me in partial fulfillment of the requirements for the award of the Post Graduate Diploma in business management (PGDBM) from SHIVA INSTITUTE OF MANAGEMENT STUDIES, GHAZIABAD, during the year 2007-09. This has not been placed by anybody in any university or institute for the award of any degree or diploma.
ACKNOWLEDGEMENT
No words ever express my sincere gratitude to all those who have helped me to greater or lesser extent in the completion of this humble effort. I am especially thankful to prof for their valuable guidance and support. I am also greatly thankful to all my friends who had helped me in successful completion of this work.
DATEGHAZIABAD
SHWETA SRIVASTAVA