Sheri Thomas Resume

Sheri Thomas 2739 Rafael St., Chico, CA 95973 [email protected] • Home (530) 828-9254

Office Manager Objective To enhance, build and grow with a business by providing leadership and support in a fast paced environment. Butte College, Chico, Ca 2008 to Present Professional Expert- Contract Education Responsible for updates on the web, marketing. Creating files and setting up for trainers. Sending out emails, creating and managing data daily. Distribute brochures and complete surveys and online tools for the department. Create and distribute calendars and input all data onto Chico Chamber and Butte Business Resource. Filing, and creating certificates. Organizing schedules and times with trainers and employees. Collect money and distribute to appropriate training.

Summary 5 years of clinical clerical experience. Skilled in all aspects of office administration, organization of filing systems both paper and electronic, use of electronic office equipment, handling multi-line phone systems, reception, data entry, coordinating coordination with staff, scheduling appointments, banking, accounts receivable, general ledger, Human Resources, budgets, profit and loss, financial reports, collections of outstanding debt, and supervision of clinic office staff. Well-developed communication skills demonstrated through professional verbal and written abilities, client relations, marketing expertise, customer service skills, training new employees, and the ability to produce in-depth reports and correspondence. Consistently noted by managers, customers and staff for superior job performance, independence and timely completion of all assignments.+ Knowledgeable in computer operations and applications including Windows, Microsoft Word, Excel, WordPerfect, MARS, HELIOS, Medical Manger, Internet, E-mail, 10-key, typing skills, and credit card processors.

Experience Butte College, Chico, CA 2008 to Present Professional Expert – The Training Place Manage The Training Place, a branch of Butte College established to deliver employee trainings to local businesses. Daily tasks include but are not limited to: website updates, marketing, creation and maintenance of tracking documentation, creation and distribution of brochures, maintaining strong relationships with Trainers, business partners, and community members, other typical clerical duties (ie. Filing, phones, money handling, etc.). Physiotherapy Associates, Chico, CA 2005 to 2008 Clinic Business Manager Or Responsible for the overall operations of a busy, successful physical therapy office. Duties include: This includes managing accounts payable/receivable, overseeing/training an office staff, expense control, financial reports, budgeting, maintenance of facilityfacility maintenance, payroll, Human Resources, staff training, mentoring and development, scheduling of staff and patients, cash collections, bad debt collections, answering phones, correspondence with insurance companies, Federal/Medicare compliancekeeping the clinic compliant with Federal / Medicare guidelines and company policies, patient relations, marketing, and and recruitment. ing and building new professional relations with other clinics. •Within the first 3 months of employment here, we obtained a positive amount in the bad debt account. Brought all accounts to current. •Have assumed many of the Clinic Directors' responsibilities including marketing and establishing new professional contacts.

Dan Gamel RV, Chico, CA 2004 to 2005 Office Assistant / Service Secretary Provided administrative support to the Office Manager and Service Manager. Responsibilities were diverse and included accounts payable/receivable, assisted with payroll and HR functions, Workman's Compensation paperwork, supply ordering, bank deposits, customer service, financial reports, setting up new warranty accounts, canceled warranties, coding invoices, filing, multi-line phones, shipping, inventory, working with insurance companies regarding customers claims, and running office errands. Blackfoot Medical Clinic, Blackfoot, ID 2000 to 2003 Receptionist / Patient Accounting Clerk Orchestrated the scheduling for a 5 doctor, 3 counselors, pediatric and woman’s clinic. Setup and maintained all new / existing customer accounts. Processed account billing through the use of MARS accounting software. Greeted the walk-in traffic, answered multiple phone lines, chart pulling, filling, and patient correspondence. •Assisted doctors and nurses in rooms during procedures including childhood immunizations. Documented and filled patient records. Delivered samples to laboratory. Maintained a clean and healthy work environment. •Liaison with both the Medicare and Medicaid providers.

Endless Summer Tanning Salon, Chubbuck, ID 1998 to 2000 Salon Operator / Customer Service Preformed all aspects of business operations; opening and closing procedures, accounting, customer service, scheduling customer appointments, sales, answering phones, and ensured the highest sanitation standards. •Owners were confident in leaving out of town knowing I would be able to open/close without concern. Knowing I felt confident in handling all aspects of the job. •When the owners sold the salon, the new owner asked me to stay on and train her on all duties of running the salon.

Summary ofTechnological Skills •Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft Outlook, Internet Explorer, 10 key

•MARS software, HELIOS software, medical patient accounting software, business management software, Practice Partner software, IDS, Medical Manager software •Office equipment including; fax machine, copier, printer, multi-line phone system, credit card processing, cashiering •Professional correspondence, scheduling, filing electronically and hard copy, cash collections, insurance filing, accounts receivable /payable, staff training •

•MARS software, HELIOS software, medical patient accounting software, business management software, Practice Partner software, IDS, Medical Manager software