Sh An Mug Am

  • May 2020
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Career Objective

SHANMUGAM.J



Position with a growing company as a system administrator for windows environments with opportunity to use my

E-Mail id:

technical and networking skills

[email protected] Technical Skills Address for Communication: Operating System : Windows XP, Windows 2003/2008, Linux5.2 5120,Angammal colony, Packages : MS- Office 2000, Open Office, MS Outlook, Near T.V.S, Outlook Express 2003 Salem, Tamil Nadu. Hardware : IBM X Series, Intel and Compatibles, Modem, Pin: 636009. Printers, Scanners and Other Peripherals Mobile no: +91-9952131655(T.N) Installation : Network Installation +91-9298158931(A.P) Protocols : TCP/IP, DHCP,HTTP Personal Details: Father name : T. Jayapal Mother name : J. Vatchala DOB

: 13-03-1981

Passport No

: H1234141

Nationality

: Indian

Languages

: English, Tamil, Telugu

Area of specialization



Installation, Configuration, Monitoring and Troubleshooting DNS, DHCP, FTP Windows server 2003.



Managing users and groups in Active Directory.



Problem diagnosing and knowledge to rectify the problem in various networking systems.



Group Policy management.



Implementation of RAID Levels



Computer hardware and Storage maintenance

Education



B.TECH (Information Technology) Jayam College of Engineering and Technology, Dharmapuri, Tamilnadu, Anna University, Chennai, 2005, 68%.



DECE (Diploma in Electronics and communication Engineering) Rajaji Institute of Technology, Salem, Tamilnadu, 2001, 73%.



X Standard, The Little Flower Higher secondary school (state Board), Salem, Tamilnadu, 1996, 70%.

Certification I have done the MCSE Certification course at STG, Chennai.

Curriculum Vitae

Professional background



4+ years of experience in Systems Administration



Working as “System Administrator” in PYRAMID GROUPS, Secunderabad June 2007 - Till date



Worked as a “Customer support Engineer” in TERA SOFTWARE LTD, Chennai May 2005 - May 2007

Experience Profile June 2007- Till date,

PYRAMID GROUPS, Secunderabad

SYSTEM ADMINISTRATOR Roles and Responsibilities



Installation, Configuration and Troubleshooting Windows server 2003, 2008.



Implementation and administration of DNS, DHCP, FTP server in windows server 2003 environment.



Active Directory users and groups management.



Troubleshooting Active Directory replication problems.



Group Policy management using GPMC and RSOP.



Installation and Configuration of windows XP/windows 2000 Professional.



Installing Network printers.



Helpdesk Support.



Installation of Software for the user needs.



Maintaining more than 25 servers running in windows client system



Installation & maintenance of XP, DNS, DHCP, backup systems and file servers for the Domains.



Installation & maintenance of printer and RAID servers



Maintenance of more than 500 desktop workstations running in windows systems.



Install and configure Firewall to provide secure and reliable network.

May2005 -May 2007

TERA SOFTWARE LTD, Chennai

CUSTOMER SUPPORT ENGINEER Roles and Responsibilities •

Work on Windows XP/2000/NT/98 machines.



Install and configure servers, desktops and networking equipment.



Troubleshoot network, Internet and email problems for users.



Manage local area network.



Maintain database of leading wholesalers and retailers using MS Access.



Perform regular backup using Ntbackup.

I hereby confirm that the information given above is to my best of my knowledge.

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