Setting Up Sugarcrm On Ubuntu

Setting up Sugar CRM on Ubuntu You should now configure the sources for apt. See the section about this over here, it’s on the bottom of the page. Once that’s done you can upgrade your system to get the latest updates. 1. $ sudo -s 2. $ aptitude update 3. $ aptitude upgrade

You can also do the other steps on this page to configure the network, ssh etc. Only difference is that I prefer aptitude over apt-get since it’s apparently better with dependencies… Now we’re ready to install the software needed by SugarCRM: 1. $ aptitude install php5-imap php5-curl unzip Time to get SugarCRM itself… 1. 2. 3. 4.

$ cd /var/www $ wget http://www.sugarforge.org/frs/download.php/2535/SugarOS-4.5.1.zip $ unzip SugarOS-4.5.1.zip $ rm SugarOS-4.5.1.zip

And set the right permissions… 1. 2. 3. 4. 5. 6. 7.

$ chown -R www-data:www-data /var/www/SugarOS-Full-4.5.1 $ chmod -R 755 /var/www/SugarOS-Full-4.5.1 $ chmod -R 775 /var/www/SugarOS-Full-4.5.1/cache $ chmod -R 775 /var/www/SugarOS-Full-4.5.1/custom $ chmod -R 775 /var/www/SugarOS-Full-4.5.1/data $ chmod -R 775 /var/www/SugarOS-Full-4.5.1/modules $ chmod 774 /var/www/SugarOS-Full-4.5.1/config.php

We have to edit the default php.ini for SugarCRM, so open it in your favorite editor. The path to the php.ini file is: /etc/php5/apache2/php.ini

1. $ nano -w /etc/php5/apache2/php.ini

Find: Change: Find: Change: Find: Change:

allow_call_time_pass_reference = On allow_call_time_pass_reference = Off memory_limit = 8M memory_limit = 32M upload_max_filesize = 2M upload_max_filesize = 10M

And finally we restart apache for the changes to take effect. 1. $ /etc/init.d/apache2 restart That’s it, you should now be able to go to the web installer of SugarCRM. Just point your browser to http://server-ip-address/(sugar crm directory)/ which should automatically load http://server-ip-address/(sugar crm directory)/install.php And go on…..

Installing or Integrating Asterisk® / VoiceRD® 1.) Download suitable patch. Ex:- sugarOS-asteriskOS-50a-1.8.zip 2.) Login to SugarCRM as admin. 3.) Click on ADMIN link at the top menu bar  Upgrade Wizard  Click NEXT  Upload the Downloaded Patch (sugarOS-asteriskOS-50a-1.8.zip)  Click NEXT to Commit Upgrade . After That you will find the message if your process successes : “The following upgrades have been installed: Date Name Type Version Description Installed Asterisk patch 5.0.0h 03-11-2008 Patches 5.0a/b to allow

Action

Integration Patch

11:21AM

user to dial contacts from SugarCRM

” Installation of Asterisk / VoiceRD was done.

Configuring the Asterisk / VoiceRD Click on ADMIN link at the top menu bar  the bellow table on the System Settings page

System Settings  then you will find

Asterisk® / VoiceRD® Allows users to click on phone numbers in Contacts and Accounts and initiate an outbound call from a VOIP phone to an Asterisk or Enable Asterisk / VoiceRD server. Enabling this requires all the below information VoiceRD Integration? as well as filling in the Asterisk Extension field on each user you would like to enable. Enable Asterisk / Displays a SugarPro popup features VoiceRD Pro Version Asterisk Server: Server IP or DNS name. REQUIRED Asterisk Port: Asterisk port default: 5038 Asterisk Username: User to login to server as for outbound dialing. REQUIRED Asterisk Secret: Users secret for phrase. REQUIRED Asterisk Internal Asterisk internal context default: from-internal Context: Asterisk External Asterisk external context default: from-internal Context: Asterisk Prefix: Number used to get an outside line Asterisk Phone Icon: Places phone icon next to number Asterisk Popup Timer (sec) Causes the asterisk popup to close automatically