Scrum Example.pdf

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CAI

Computer Aid, Inc. ®

Confidential

An Agile Approach to Application Development using Scrum High Productivity



Fixed Price



On Time



www.compaid.com1 Within Budget



Defined Processes



Metrics

CAI

Computer Aid, Inc. ®

Confidential

Agenda • Introductions • Problems With Traditional Development Approaches • Agile Development Overview • Scrum 2

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



2 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Software Projects Continue To Struggle Project Success Rates as Reported in the 2009 Standish Chaos Study:

• 32%   Successful (On Time, On Budget, Fully Functional) • 44%   Challenged (Late, Over Budget, And/Or Less than Promised Functionality) • 24%   Failed (Canceled or never used)

These numbers indicate a downward trend in the success rates from the previous five studies. High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



3 Metrics

3

CAI

Computer Aid, Inc. ®

Confidential

Traditional Development Methods • Based on a manufacturing model • Result in customer frustration and lack of trust • Often deliver bloated products

4

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



4 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Manufacturing-Based Methodologies •



Get it right!

Early development methodologies borrowed heavily from manufacturing, which is repetitive with clearly defined outputs. The Waterfall methodology is based on: – Starting with a clear and accurate specification (prevents rework by getting things right upfront) – Perfecting a design specification before building (no changes to requirements at this point) – Quick testing cycle with little rework needed

• •

Between 25% and 35% of requirements change on large projects (reported by Capers Jones) Valid change requests are often rejected in order to manage costs and protect delivery dates.

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes

5



5 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Customer Frustration and Lack of Trust

• Delivering software late, without all required features, and with low quality, leads to a lack of trust from our customers • Forces us to work in a contractual manner, rather than a more productive collaborative manner • Sign-offs on all requirements needed before design work can start – Fosters a spirit of blame avoidance – Delay in sign-offs can significantly add to the project schedule

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



6

6 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Software Bloat • In many projects, the software eventually delivered ends up bloated with unused features • 2009 Standish Chaos Study of software projects shows: ― 45% of features were never used ― 19% of features were rarely used Feature and Function Usage

Never Rarely Sometimes

7

Often Always

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



7 Metrics

CAI

Confidential

Computer Aid, Inc. ®

In Summary… • Traditional approaches have been shown to be ineffective for many software development efforts, evidenced by: – – – –

Resistance to changing requirements and priorities Unreliability (late delivery, low quality, high cost) Customer frustration and lack of trust Bloated products 8

SO WHAT CAN WE DO ??? High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



8 Metrics

CAI

Computer Aid, Inc. ®

Confidential

An Agile Approach to Projects • • • • •

Work as one team Work in short iterations Deliver working software each iteration Focus on business priorities Inspect and adapt 9

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



9 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Popular Agile Methods – Scrum • • • • •

Software developed in time-boxed iterations called Sprints (e.g., 30 days) Daily 15 minute Scrum meetings – daily team measurement Working software developed in each Sprint Prioritized product backlog drives Sprints Customizable/adaptable based on project characteristics

– Rational Unified Process (RUP) • Process developed to complement Unified Modeling Language (UML), an industry-standard software modeling method. • Iterative approach for object-oriented software development • Multiple successive phases, consisting of iterations in duration from 2 weeks to several months

– Extreme Programming (XP) • • • • •

Test driven development Pair programming Continuous integration of code Lightweight documentation 1-2 week iterations

High Productivity



Fixed Price



On Time

10



Within Budget



Defined Processes



10 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Rational Unified Process An Iterative Incremental Methodology •

Characteristics: – Software is built in iterative and incremental phases. – Use case centric, architecture driven.

• Pros: • Cons: – Some flexibility to accommodate – The time to delivery of a working, change production ready system can be – Delivery of software more long. 11 – Iterations not time-boxed frequent and visible to the – Customer is not an integral part of business – Early focus on architecture the development team. High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



11 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Scrum 12

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



12 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Scrum

13

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



13 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Scrum Overview • A lightweight approach for planning and executing iterative development projects • Used at product companies and IT organizations since 1990 including Microsoft, Google, Honda, and Xerox • Wraps existing engineering practices • Delivers working business functionality every 30 days • Encourages “building quality in” rather than “testing defects out” • Extremely simple but very hard • Scalable • Scrum feels completely different! High Productivity



Fixed Price



On Time



Within Budget

14



Defined Processes



14 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Scrum Terminology • Product Backlog – prioritized list of desired customer features • Sprint – iterative development cycle with a duration of 2-4 weeks • Sprint Backlog – the list of tasks that the Scrum team commits to complete in the current Sprint. Items on the Sprint Backlog are drawn from the Product Backlog

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



15

15 Metrics

CAI

Computer Aid, Inc. ®

Confidential

The Scrum Process

16

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



16 Metrics

CAI

Confidential

Computer Aid, Inc. ®

Scr um Principles • • • • • •

Customer lists known requirements (to a high level), then prioritizes them. Frequently deliver time-boxed increments of high-value Working software. The Customer can release the software any time they want. The Customer can add, delete or reprioritize features at any time (“embrace change”) We protect schedule commitments, despite change. Promised Release Stop at any time, and still use what has been built. Date

Learn from the market Release

All features

Working software each iteration

prioritized

17 Product Backlog

time

Source: Vision Consulting, 2006

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



17 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Scrum Roles • Product Owner • Scrum Team • ScrumMaster

18

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



18 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Role – Product Owner • Critically important, must be trained in Scrum • Should be a Business representative • Develops and maintains the Product Backlog • Prioritizes the Product Backlog • Presents and explains Product Backlog to the team • Empowered to make decisions for all customers and users • Attends Sprint planning meeting and Sprint review meeting High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



19

19 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Product Backlog

• List of functionality, technology, issues • Emergent, prioritized, estimated • Product Owner responsible for priority • More detail on higher priority backlog • Derived from Business Plan or Vision Statement, which sometimes have to be created with customer • Each Product Backlog Item must include a definition of “Done” – Test conditions identified – Code complete

20

– Unit and Integration Tested – Accepted by Product Owner High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



20 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Example Product Backlog

21

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



21 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Role – Scrum Team • Self-organizing, highly collaborative • Cross-functional • Ideal Team Size = Seven plus or minus two • Converts selected Product Backlog items into tasks on the Sprint Backlog • Responsible for committing to work defined on Sprint  Backlog • Authorized to do whatever is needed to meet commitment • Synchronizes at the Daily Scrum Meeting

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



22

22 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Sprint Backlog • Tasks to turn product backlog into working product functionality • Tasks are estimated in hours, usually 1-16 • Tasks with more than 16 hours are broken down later • Team members sign up for tasks, they aren’t assigned • Estimated work remaining is updated daily • Any team member can add, delete, or change the Sprint Backlog • Work for the Sprint emerges • Update work remaining as more is known, as items are worked High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



23

23 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Example Sprint Backlog

24

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



24 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Role – Scrum Master • Coach and Advocate • Responsible for managing the process • Sets up and conducts meetings • Representative to management • Representative to team 25

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



25 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Scrum Meetings • Sprint Planning • Daily Scrum • Sprint Review

26

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



26 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Sprint Planning Meeting • A full-day meeting that precedes each Sprint • 1st 4 hours - team selects Product Backlog Items and sets goal with Product Owner • 2nd 4 hours - team defines Sprint Backlog to build functionality • Anyone can attend, but primary conversation and work is between team and Product Owner 27

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



27 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Daily Scrum • Daily 15 minute status meeting • Same place and time every day • Three questions – What have you done since last meeting? – What will you do before next meeting? – What is in your way?

• Impediments discussed • Decisions made High Productivity



Fixed Price



On Time



Within Budget

28



Defined Processes



28 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Sprint Review Meeting • Duration = 4 hours • Maximum 1 hour preparation • Demo conducted on equipment where software was developed and tested • Presented by team to Product Owner and customers/users • Basis for planning next Sprint • Must represent potentially shippable increment of product functionality (features are “done”) High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



29

29 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Scrum Metrics • Sprint Burndown Chart • Product Burndown Chart • Velocity Measure • Sprint Results

30

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



30 Metrics

CAI

Computer Aid, Inc. ®

Confidential

The Burndown Chart • Displays number of task units (typically hours) remaining • Overall trend is important to monitor • Daily fluctuations are acceptable and expected • Actual Line should eventually reach 0 hours and should roughly follow Expected Line • Across Iterations, a less granular measure is used that is tied to the deliverables, e.g., Story Points 31

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



31 Metrics

CAI

Confidential

Computer Aid, Inc. ®

Progress During An Iteration Sprint Burndown Chart Iteration n Burndown Chart 1400 1200

Hours

1000 800

Expected Actual

600 400 200 0 1

3

5

7

9

11

13

15

17

19

21

23

25

27

32

29

Days

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



32 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Progress Across Iterations Product Burndown Chart Burndown Chart 160 140

Story Points

120 100 Expected Actual

80 60 40 20

33

0 1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

Iterations

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



33 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Velocity Measure Velocity (8 iterations) 16 Velocity (last 3 iterations)

14

Velocity (last 8 iterations)

12 Velocity

10 8

Velocity

6 4 2

34

0 1

2

3

4

5

6

7

8

Iterations

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



34 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Sprint Results

35

High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



35 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Scrum Is No Silver Bullet • Extremely simple but very hard • Many organizations are not used to releasing software so frequently • Each iteration involves planning, requirements analysis, design, coding, and testing • Highlights existing disfunctionality and bottlenecks within the organization that were previously hidden • Scaling Scrum beyond an initial pilot project requires significant change management skill High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



36

36 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Impediments To Using Agile • Ability to change organizational thinking and culture • Hard to break command and control management style – Management changes from telling people what to do to leading and helping everyone do their best to achieve goals – People aren’t resources, and managers aren’t bosses

• Requires dedicated participation from customers and end users • Agile puts pressure on the product development organization to improve its engineering skills • The phrase “That can’t be done here” really means it will be very difficult to do so High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



37

37 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Critical Success Factors For Agile Adoption • Complete commitment to Agile from the top-down • Qualifying and selecting an appropriate pilot project – Non-disruptive – Relatively short in duration

• Staffing a team with enthusiastic, talented, selfmanaging people • Identifying and training a dedicated Product Owner from the business • Specifying a clear definition of “done” for Product Backlog Items High Productivity



Fixed Price



On Time



Within Budget



Defined Processes

38



38 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Benefits of Agile Development • Accelerated time to market

• Ability to accommodate changing requirements and priorities • Productivity is increased • Staff morale is improved • Product quality is improved • Product features meet customer needs • Value is generated early

39

• High probability of meeting fixed-date commitments High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



39 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Contact CAI for more information

[email protected] 40

WWW.COMPAID.COM High Productivity



Fixed Price



On Time



Within Budget



Defined Processes



40 Metrics

CAI

Computer Aid, Inc. ®

Confidential

Additional Information Links • http://www.scrumalliance.org • http://www.controlchaos.com • http://www.mountaingoatsoftware.com • http://www.xprogramming.com Books • Agile Project Management with Scrum by Ken Schwaber • Agile Estimating and Planning by Mike Cohn • Agile Software Development with Scrum by Ken Schwaber, Mike Beedle High Productivity



Fixed Price



On Time



Within Budget



41

Defined Processes



41 Metrics

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