Rts Team

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AWO FW 35 “I empower this team to follow the guidelines of Action Workout and support all decisions that are made by the team.” Robert “Fast Draw” Wooldridge,

DC Manger TMSi

Date: 8-292008

TE AM

PI C

TU

R E

Team Members

Tom Elrod Brandon Feeler Aaron Jackson Nate McWherter Jim Pasierbowicz Terry Bale Dennis Entsminger

Goals & Objectives •Reduce overall Return to Stock (RTS) generated from the pack lines to decrease labor hours associated with miss-picks and put-a-way. • Organization and standardization on blue bin generation, put-a-way and replenishment for inventory/system accuracy

7 Ways 1)

2) A

B

C

A

B

C

3) 1

7)

4) 2

3

001

036

123-456789

5)

6)

001

Need 3… 8) Scan 1… Scan

2…

Scan

3…

Operation

Problem

- RTS labels missing needed information Blue Bins - Difficult for packer to fill out

Before Kaizen

Actions Taken

- Redesigned labels to capture necessary information

Results

- Increased data to facilitate continuous improvement

After Kaizen

Operation

Blue Bins

Problem

- No system for recording and tracking RTS

Before Kaizen

Actions Taken

Results

- Built Access DB & form to capture and report RTS data - Implemented process where team leaders record information from RTS tags at end of shift

- Increased data to facilitate continuous improvement

After Kaizen

Before

RTS Detected

RTS tag filled out by packer and attached to end of lane

Labels turned into pick team leads

Data logged in Excel

Labels turned into pack team leader

Team leader enters tag data into database

After RTS Detected

RTS tag filled out by packer and attached to end of lane Supervisor prints summary report prior to standup

Reports findings to team and discusses with individuals

End

End

Operation

Problem

Blue Bins

- Messy shelves - Labels missing or hard to read - Obsolete SKU’s in bins

Before Kaizen

Actions Taken

Results

- New standard labels on 1057 bins - Scrapped 985 obsolete SKU’s -Removed trash

- Labels easier to read - Faster to locate part - Reduced miss-picks by 46%

After Kaizen

Operation

Blue Bins

Problem

- Pickers are not always verifying part numbers in bins

Before Kaizen

Actions Taken

Results

- Added high visibility reminders to verify part numbers

- Constant reminder to check part numbers - Reduced miss-picks by 46%

After Kaizen

Operation

Blue Bins

Problem

- Pickers are not always verifying the part number when pulling from Blue bins

Before Kaizen

Actions Taken

Results

- Created new signage and added reminder labels to pick lifts

- Constant reminder to check part numbers - Reduced miss-picks by 46%

After Kaizen

Operation

Blue Bins

Problem

- Pickers are not always verifying the part number when pulling from Blue bins

Before Kaizen

Actions Taken

Results

- Created new signage

- Constant reminder to check part numbers - Reduced miss-picks by 46%

After Kaizen

Operation

Blue Bins

Problem

- Most needed items scattered across levels

Before Kaizen

Actions Taken

Results

-Moved most needed items into PowerBand levels 3-4

-PowerBand picks increased from 44% to 61% NTO

After Kaizen

Target Sheet Date:8/29/08 Team Name:

RTS

UOM Start Target 1st Day 2nd Day 3rd Day 4th Day Result % Change Aisle proofing (14) bins 0 980 300 900 980 980 980 100% High Bin NTO resolution NTO 12,310 17,179 12,310 12,579 17,179 17,179 17,179 40% RTS Lines per day 43 30 37 33 32 29 29 33% RTS (Wrong part picked) Lines of mis-picks/day39 20 28 16 19 21 21 46%

Kaizen Newspaper Continue to increase awareness through visual management Asile proof and relabel blue bins Continue powerbanding blue bins Created RTS tracking tool Updated QS9000 documentation Picker issue resolution log Scrap old blue bin skus Identifed potential facility wide waste Investigate hand held label printers Facility wide review meeting with pickers Continue to document and train on new RTS tracking & diagonosis

FW 35

FW 35

X

Pasierbowicz/Feeler Pasierbowicz/Feeler McWherter Feeler Pasiebowicz Entsiminger

FW FW FW FW FW FW

FW FW FW FW FW FW

X X

35 35 35 35 35 35

45 45 35 35 35 35

Feeler/Elrod

FW 35

FW 35

Pasierbowicz/Bale

FW 35

FW 37

Feeler

FW 35

FW 35

Pasierbowicz/Feeler

FW 35

FW 36

100%

Pasierbowicz/Feeler

75%

OWNER

TARGET COMPLETION

50%

% COMPLETE DATE ASSIGNED

25%

ACTION ITEM

X X X X X X X X

Lessons Learned •

Always involve the process experts



Data is important



Walking the floor is the best way to observe the process



A concentrated team effort can lead to extraordinary results



Continuous improvement is important to reach your goals



Lunch is a great way to bring team members together

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