Roll Calls: Be Cool

Roll Calls Series

2

Be Cool Be Safe and Clean 1

Be Safe & Clean

• Observe personal hygiene & clinical safety standards at all time • Identify and inform potential safety hazard using CUS

How Cool Are We? What do you know of safety & hygiene standards? Quiz 1: ________ refer to practices associated with ensuring good health and cleanliness

Quiz 6 (Inpatient): “Nursing staff left the maid to do the Ryle's tube feeding for the patient” What is the implication for this act?

Quiz 2: Provide 5 good hygiene practices Note : Correct answers given exceeding 1 min will be penalized by reduction of 5 points

Quiz 6 (AHS): “Patient was prescribed with malaria pills that was near to expiry date.” What is the implication for this act?

Quiz 3: Where can you find Clinical Safety related information? Name 1 example each from electronic sources and non-electronic sources Note : Correct answers given exceeding 1 min will be penalized by reduction of 5 points

Quiz 6 (MEC) : “Eye drop not applied on time for patient” What is the implication for this act?

Quiz 4: Essentially keeping a good standard of hygiene helps to prevent the development & spread of __________, _________and ___________.

Quiz 7: Name 3 (clinical) safety violations at your work area which would jeopardize patient care

Quiz 5: “Maintaining personal hygiene is necessary for many reasons; these can be p_________, s_________, for h________, p__________ or simply as a way of life.”

Quiz 8: Propose solutions to any one of the (clinical) safety violations to prevent the reoccurrence ( reference to Quiz 7 )

Quiz 6 (CSS) : “Patient is asked to proceed with running on treadmill with aching knees” What is the implication for this act?

S3 Notes Suggested Answers for Quiz 1 to 10 Quiz 1: Hygiene Quiz 2: Practise 7-step hand washing before meal, after restroom use, before & after preparing food & before handling patients. •At least once daily on shower, face wash, hair wash & brushing teeth, Frequent nails trimming, Regular change of clothes & uniform, Masked if unwell Quiz 3: Electronic sources : 1.e-QMS (Quality Manual, Procedure & Work Instructions) at Lotus notes 2.Intranet (Patient Safety Website, Infection Control,Hand Hygiene & Clinical guidelines) Non-electronic source: •Clinical safety related training •Staff communication session (Townhall, manager forum) •Feedback & Survey (Internal & external sources) Quiz 4: infections, illnesses, bad odor Quiz 5: a) personal b) social c) health reasons d) psychological Quiz 6: Answers based on practices by the different disciplines. Quiz 7: Answers specific to your departments. Quiz 8: Answers specific to your departments.

CUS – A Cool Tool Use CUS to support peers

S4 Notes CUS – A Cool Tool 1.Use CUS as a communication tool for staff to alert violation of safety and hygiene standards. 2.Use : When voicing out your concern, state: “I am concerned …” Continue by emphasizing importance of the issue: “I am uncomfortable that you are wearing your lab coat out again…” State the safety issue at risk: “This compromises infection control, it’s a safety issue.” 1.Demonstrate application of CUS using violations you have spotted recently. 2.Tips when using CUS: •Be Specific: Get to the relevant point quickly. •Focus on behavior, not on the person’s quality: Quote actual behavior that the person had committed and not attack his character/personality. •Maintain appropriate tone: Avoid harsh, angry or mono tone but do be firm, to stress importance. •Right timing: As soon as possible as memory is still fresh but avoid in front of crowd to prevent embarrassment to the person