Retail Resume Sample

Martin L. Johnston 1200 Forbes Ave, Pittsburgh, PA 45353 | 412-222-2345 | [email protected]

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PROFESSIONAL Performance Wireless, Pittsburgh, PA EXPERIENCE Manager, 2002 – Present  Determined product pricing, training new employees, conducted minor product repairs, managed store inventory, and handling operational needs of the entire store  Managed all aspects of a busy Nextel wireless reseller retail store, including sales of wireless phones, data devices, landline, and DSL products  Achieved dominance over local business market, securing University of Pittsburgh, Carnegie Mellon University, Mellon Bank, and hundreds of small/medium businesses in the region  Maintained a extraordinary high rate of referral and repeat business through superior customer service and support

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Nextel Wireless Reseller Group, Pittsburgh, PA Sales Manager, 1995 – 2002  Managed steady growth of busy Nextel reseller retail store, including sales of cellular, paging, and landline equipment products  Drove a 50% increase in business sales through a variety of direct marketing campaigns, including targeted business mailings and inserts in trade publications  Responsible for operations of the company, including accounts payable and accounts receivable, payroll, bank deposits and withdrawals, sales logs, and data entry  Trained sales force on new cellular promotions, pricing, and sales – improving overall sales by 25% within 3 months of training

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Symantec Corp, Pittsburgh, PA Analyst, 1992 –1995  Prepared competitive benchmark reports, conducted competitive and financial analysis, and devised strategy for several Fortune 500 clients  Developed new product enhancements and optimized the way the company takes products to market – generating substantial top and bottom line growth

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ADDITIONAL SKILLS

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MS Office (including Access) Knowledgeable in wireless handset & data device operation & troubleshooting (including Blackberry, Laptop Cards, DSL, VOIP) Expertise in Nextel Sales Portal, Nextel University, & POS II Attended numerous Nextel wireless technical and sales meetings

EDUCATION Oakland Community College, Auburn Hills, MI Bachelor of Science in Business Administration, 1992

 

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