CURRICULUM-VITAE
FEROZ KHAN
Mob. No: +91-9350260636 Res. No: 91-11-29945220 3rd floor J1/281, DDA Flats Kalka Ji New Delhi-110019 E-Mail:
[email protected]
Objective: - To enhance effective, quality and profitability of the business organization and finding a challenging position career in industry where I can utilize knowledge to enhance skills. Work Experience: - Total Exe. 4.5 year’s Currently working as a Sr. Customer Support Officer in Mphasis Noida. from 3th Sep. 2007 to till date. Company Profile: MphasiS consistently delivers global Infrastructure Technology Outsourcing, Applications Services Outsourcing and Business Process Outsourcing services through a combination of technology know-how, domain and process expertise. MphasiS brings to their clients a credible and experienced global leadership team driving service delivery through the next generation global delivery model. MphasiS supports global companies around the world in the improvement of their business processes. We service clients in Financial Services & Insurance, Manufacturing, Healthcare, Communications, Government, Transportation, and Consumer & Retail industries worldwide. Role & Responsibilities: Handling the customer concern and provide resolution via email. Prepare and maintain of customer data. Worked as a Associative at Hind Agro Industries Private Limited in Oklha industry Aria, New Delhi (http://www.hindagro.com) from 15th March 2006 to 2nd Sep 2007. Company Profile: Hind Agro Industries Limited is the first company in India to have Asia's one of the most modern abattoir-cum-meat processing industry. The Hind Agro Industries Limited is the only company in the country to have the unique facilities of meat Export. Role & Responsibilities: Updated and maintain database. Prepare MIS repots Worked with inventory software Involved in all types of issues related S/W, H/W and supports other activities. Worked as a Project Executive at PLANMAN Ites Pvt. Ltd. In D-103 Oklha Industrial Aria, Phase- 1, New Delhi from 17th Sep.2004 to 10th March 2006.
Company Profile: Planman Ites is a BPO sector. PLANMAN-ITES is a sister concern of multiinterest management-consulting organization with eight offices across the country. It is a consulting arm of the premier management institute IIPM. It has uniquely positioned itself as a consulting organization in the field of market research providing solutions to the top giants of fortune 500 companies. Role & Responsibilities: Transaction process. FORM PROCESSING. DATA CONVERSION. Professional Qualification: M.Sc. (Computer Science) from MDU, Rohatak (Haryana) in 2003 with First Div. B.Sc. with (P.C.M) from M.J.P. Rohailkhand University, Bareilly, (U.P) in 2000. Intermediate from U.P.Board in 1997. High School from U.P. Board in 1995. Personal Interest: Meeting New Peoples, Playing Cricket, Reading
PERSONAL PROFILE: Date of Birth Father’s Name Permanent Add. Marital Status Passport details
Place: New Delhi
: 13 May 1977 : Mr. Sher Khan :Jamnawala Street, Thakurdwara Moradabad (UP) : Bachelor : G1986730
(FEROZ KHAN)