Resume James Traylor

James A. Traylor 17033 Scandia Court NW, Poulsbo, WA 98370 Home 360.697.4633 Mobile 360.710.5100 [email protected]

Objective: Utilize my skills and experience in professional sales and operational management to secure a position that will provide a stable and challenging new career opportunity based in the Kitsap County area. Areas Of Expertise: Accomplished in the multiple facets of B2B sales to Small and Mid-Size Local Businesses, and to Law Firms and Fortune 1000 Corporations. Effectively managed all facets of production operation to meet profit objectives, provide quality deliverables and meet client deadlines. Understand technology and how it can help businesses. Experience using various Microsoft applications and CRM applications. Successfully developed and managed a high performance sales team for a Fortune 100. Complete P & L responsibilities including budgeting, sales, production operations and administration. Well-organized, goal-oriented, self-motivated, decisive. Professional Experience Dex Media – Silverdale, WA January 2006 Present Premise Advertising Sales Consultant – responsible for business development and account management to small businesses in the Kitsap County, Jefferson County & Clallam County areas of Western Washington. Responsibilities include telephone and client site prospect development, needs assessment meetings, presentations, and heavy data entry.. Extensive travel involved daily in local geographic area. 2 Typically rank in Top 25% of the sales crew between the Silverdale and Olympia offices. 3 Current Market / Account assignment is largest revenue amount amoung all my peers. Capitol LLC – Seattle, WA March 2004 – January 2006 Technology Consultant – responsible for business development and project management to legal and corporate clients in Washington, Oregon and Northern California, for the Electronic Data Discovery division of this national company. Responsibilities include prospect development, needs assessment meetings, presentations, project management and follow-up. Extensive travel involved for long periods. 4 Generated new business with Intel Corporation 5 Generated new business with Chevron Corporation Applied Solutions Inc. – Seattle, WA & San Francisco, CA April 1999 – March 2004 General Manager Seattle – responsible for opening new litigation support services office in Seattle, which was the first expansion outside California for the company. Responsibilities included strategic market planning, sales forecasting, business development, hiring sales and production employees, training, project management and full P & L responsibility. 6 Generated new business with three of the top five law firms in Seattle within 6 months. 7 Sold several projects, which billed in excess of $250K each. 8 Delivered $1.5M in new revenue during first year of operation.

Sales Manager San Francisco – recruited to develop sales team and deliver 150% revenue growth for the San Francisco office. Responsibilities included managing the existing sales team as well as the hiring and training of additional sales representatives, sales forecasting, business development, and developing marketing materials. 9 Increased revenue during first six months from $75K monthly to $175K monthly. 10 Generated new business with two of the top five law firms in San Francisco. 11 Hired and trained three sales representatives. Uniscribe Professional Services Inc. – San Francisco, CA April 1997 – April 1999 General Manager – recruited to replace existing General Manager for San Francisco office of nationwide litigation support services company. Responsibilities included strategic market planning, business development, full P & L responsibility, recruiting, training and managing the sales team. 12 Increased sales during first eighteen months by 180% averaging $150K monthly. 13 Implemented programs that focused on account development, customer retention, and territory management. IKON Office Solutions – San Francisco, CA & Los Angeles, CA February 1991 – April 1997 Sales Manager – Los Angeles 10/96 – 4/97 for the litigation support services division. Recruited to assist in turn around of under performing office, the company relocated me to Los Angeles. Responsibilities included managing a sales team of six outside sales representatives and four customer service representatives. 14 Stabilized turn over in sales department by providing motivational leadership. 15 Increased revenue from $180K monthly to $250K monthly in six months. Sales Manager – San Francisco 10/91 – 12/94 for the litigation support services division. Responsibilities included managing a sales team consisting of eight outside sales representatives and six customer service representatives. Additional responsibilities included strategic market planning, business development, and hiring and training. 16 Responsible for $500K in monthly revenue. 17 Implemented “Best Practices” for territory development. 18 Selected to assist national sales training manager with training program implementation. Account Manager – San Francisco 2/91 – 10/91 for the litigation support services division. Recruited from Legal Ease, a competitor in Dallas. Developed and managed a territory that produced $80K in monthly revenues when I was promoted to Sales Manager. 19 Achieved “Top 5 Account Manager” status out of 150 sales representatives company wide, for sales representatives with the company less than six months. 20 Produced $80K in revenue during my fifth month in my territory. 21 Selected to train in Washington, DC for a new product rollout. Merrill Corporation – Seattle, WA January 1995 – October 1996 Management Team for the Document Management Services division in Seattle of this nationwide financial printing services company. The Seattle office was a start-up situation for the rollout of the document management services division, providing legal reprographics, document imaging, and facilities management services. 22 Generated $150K project with Microsoft during my sixth month. 23 Secured $300K annual contract for facilities management services with one of the “Top 10” law firms in Seattle.

Education / Professional Development Bachelor of Business Administration – East Texas State University Participated in various Continuing Legal Education Seminars Selling to VITO – IKON sales training program Spin Selling – IKON sales training program Dale Carnegie – Public Speaking, Sales Management, and Negotiating