Resume Dinesh Sharma-1

Dinesh Sharma

Address:F-3, Satya Towers Punjabi Bagh, Bhopal. Mobile: (Bhopal )+91 9179246407, 0755-3258789, (Delhi) 9910774475. [email protected], [email protected].

Resume Brief

•

Worked as a Global Business Development Manager with IcTect,

Inc. a US

based Software Company specialize in providing XML, XBRL,

C# & .NET based Development & Publishing Solutions for US Federal Agencies. from (Bhopal) INDIA. Responsibilities were to Generate Leads through internet research, Cold Calling by calling the prospects to educate them about Ictect’s offerings, giving WebEx Presentations etc.

•

Asst. Manager, Business Development (APAC), Astadia (Partner Salesforce.com),

for

On-Demand

Salesforce.com

CRM

Implementation. Responsibilities were to Generate Leads through internet research, Cold Calling by calling the prospects to educate them about Astadia’s offerings, giving WebEx Presentations etc.

•

Worked as a free Lancer for HR companies in getting New Businesses for one year in 2007 in Mumbai.

•

Worked as Sr. Consultant Business Development, eMR Technology Ventures Pvt. Ltd., Gurgaon. Responsibilities includes Generating of Leads through internet research, Cold Calling by calling the prospects to educate them about Ictect’s offerings, scheduling conference calls with the C-CEO of the company etc.

•

Previous Experience:

•

Managed a team handling calls for Market Research as well as provided appropriate voice and accent training including

syllable

stress,

Plosive

sounds,

intonation,

various

pronunciations of the same word etc. •

Handled inbound calls along with up selling charge and credit cards.

•

Qualification: Graduate in Commerce (B.com pass), Barkatullah University, Bhopal.

Specializatio

1) Vast experience in International Business Development with the

ns &

ability to execute sales from lead generation to its closure in any

Skills

Industry & vertical of a Business. Also Experience in Training for Process & Voice & Accent.

2) Experience in XML, .NET & XBRL based technologies. (Federal agencies U.S) 3) Salesforce.com On-Demand CRM & other Applications for APAC region. 4) Commercial & Residential Mortgage Processes Off shoring & Outsourcing from US Market. 5) Business Development for Placement Companies India and Abroad.

Agenda &

For a good Salesman Products keep on changing however the to sell Don’t

Strengt

& Always be an outstanding performer in whatever profession you

hs

choose. Determinant, Punctual, Very Focused & passionate.

Achievement s

Brought a 25-seated process from a company commonly known as Situs, a Service provider for Commercial and Residential mortgage USA. Process includes Origination, Underwriting, FSA, Rent Roll Analysis and Asset Management. Implemented CRM in various Companies across the country e.g Fortune

Hotel, Taj etc..

Work History May 2009 – till

Global Business Development Manager, Corporate Sales, IcTect, Inc.

date

a US based Software Company specialize in providing XML, C# & .NET based Development & Publishing Solutions. (Bhopal) (www.ictect.com) Dealing only in Federal Agencies of the USA e.g. U.S Air Force, World Bank, DIA, DISA, U.S. Dept of Education, Dept of Interior, etc.

Roles and Responsibilities:

1. Doing research on the internet for the contact details of the targeted individuals in various Federal Agencies.

2. Calling & educating them about the company’s Patented software. 3. Explaining them the cost benefits & the enhanced deliverables of the technology. 4. Giving Web-Demo of the technology, 5. Identifying potential Federal Tenders and requesting for RFP.

6. Participating in the financial discussions with the President & CEO of the Company.

7. Currently also working on the XBRL Market & identifying the Prospects & companies to get partnered with. After the SEC’s mandate on filing Financial Statements in XBRL for all United States Public companies.

May 2008 – Sep 2008

Asst. Manager, Business Development & Client Servicing (APAC) Corporate Sales, Astadia (Partner Salesforce.com) Gurgaon. (www.astadia.com)

Roles and Responsibilities: Responsible for setting up Pre-sales process in the Organization, which would include Opportunity Identification, Estimation & Scoping, Deal Negotiations, Large Bids and Tender etc. Marketing – Event Management, Campaign Management, Mass E-mailing etc.

1. Generating Leads, Converting into Opportunities & Accounts by doing Cold Calls, Closing Opportunities as WON. 2. Giving Presentations for Business Development Team and Prospects. 3. Giving Online Live Demonstration to Prospects. 4. Presentation of proposals, focusing on new / potential customers especially for large Application Development & Maintenance outsourcing deals. 5. Exposure to working / interacting with global customers in US / Europe / Asia Pacific 6. Educate prospects on Astadia's services offerings for On- Demand CRM Solutions. 7. Scheduling meetings with the Prospects interested in On-Demand CRM Solution. 8. Identifying, setting & measuring the severity of the lead based upon the Telephone conversation and forwarding the details for the meeting to the Country Manager Accounts (APAC) of the company. 9. Initiating conference calls with the clients. 10.Manage prospect relationships

11.Forecast business and sales pipeline as required, updating management on the status of all prospects 12.Dealing in Saas, SOA and SFA.

Sep 2005 – May Sr. Consultant Business Development, eMR Technology Ventures 2006

Pvt. Ltd., Gurgaon (www.emrtechventures.com) Roles and Responsibilities: •

Doing research for the mortgage industry of U.S. on Hoovers

•

Scheduling meetings with the Prospects interested in Outsourcing by doing Cold calls

•

Arranging Clients visit

•

Identifying, setting & measuring the severity of the lead based upon the Telephone conversation and forwarding the details for the meeting to the President and the co-CEO of the company.

•

Managing and responding to RFQ, RFI and RFP

•

Attending conference calls with the President and the co-CEO of the company during the conversation with the clients.

•

Educate prospects on EMR's services offerings

•

Manage prospects' relationships

•

Forecast

business

and

sales

pipeline

as

required,

updating

management on the status of all prospects

April 2003 – Jul Sr. Process Analyst, Evalueserve, Gurgaon 2005

(www.evalueserve.com) Roles and Responsibilities:

•

Handled a team whose job’s responsibility was to interview the various CEOs, CFOs & CTOs regarding Information Technology by making outbound calls for Surveys and also helping them in Accent

Neutralization •

Did Market Research for META & Forester group.

•

Trained two batches for different projects that the company got for Market Research into information technology

•

Maintaining & mapping floor activity to business metrics

Nov 2001-

Customer Care Executive, Amex, Convergys, Gurgaon

March 2003

(www.convergys.com) Roles and Responsibilities: •

Handling Inbound calls

•

Up selling of credit and charge cards both (Consumer & Business cards) along with the added features.

Education 2003 - 2006

Graduate in Commerce (B.Com), Barkutalla University, Bhopal. (M.P)

Nov 1998

GNIIT from NIIT

Personal

Date of Birth: Dec 15, 1980

Details Marital Status: Unmarried

Dines h Sharma