Research Paper..roll No.50

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RESEARCH PAPER PRESENTATION

NAME – Shreyas D Laste ROLL NO - 28

SMALL Vs MALL

OBJECTIVES To know the impact of malls on small retail outlets.  To know the impact of small retail outlets on malls.

METHODOLOGY Based on Primary Data.

Total 50 Retailers

METHODOLOGY

Convenience Sampling. SPSS and data analysis tools of MS excel.

IMPACT OF MALLS ON SMALL RETAIL OUTLETS POSITIVE IMPACT Myths – ‘Whatever is modern is expensive’ ‘Pre-packaged fresh foods may not really be fresh’  Customer Attitudes.

NEGATIVE IMPACT Smarter ambience of malls is unbeatable.  Degree of Impulse buying is much higher in malls.

Impact of Malls on Small Retail Outlets Sr. No

Nature of Impact

Yes

No

1

Cut in Margins

18

32

2

Forced to widen the range of products

15

35

3

Losing loyal customers

14

36

4

Concentrate more on PR

14

36

5

Inevitability of promo tools and credit sales

9

41

6

Visual merchandising and store design

4

46

7

No Impact

29

21

IMPACT OF SMALL RETAIL OUTLETS ON MALLS POSITIVE IMPACT Consumers gets better prices, quality, selection and convenience for purchases at Malls. Small Retailers no longer remain the primary source for the basic monthly shopping.

NEGATIVE IMPACT Proximity of location of small retail outlets. Increased competitiveness in the services.

Impact of Small Retail Outlets on Malls Sr. No

Nature of Impact

Yes

No

1

Credit facility allowed by the small retailer

18

32

2

Personalized service rendered by the small retailer

18

32

3

Proximity of small shops to customer’s residences

16

34

4

Common phobia to enter big shops, many customers prefers smaller ones

11

39

5

Unlimited timings of the small shop

11

39

6

No Impact

27

23

BIBLIOGRAPHY  Research paper made by Prof. H. Venkateshwarlu Dr. C.V. Ranjani  Indian Journal of Marketing – October, 2007

THANK YOU

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