Receptionist-newspaper Office

Deborah G. Anderson 24 Youngs Ridge Road, Acton, ME 04001 (207) 477-8588 [email protected] May 16, 2009 Via email [email protected] Dear Ms. Schmit: I read with interest of your need of a full time receptionist for your newspaper office. As the ad does not indicate the location of the office, I am enclosing my resume in anticipation that it is within commuting distance. My secretarial background was recently used as a Front Desk Receptionist/Office Assistant for a law firm. In additional to my friendly, yet professional customer service skills, my responsibilities included answering multi-line phones, appointment scheduling, faxing, responding to client’s emails, obtaining client information, setting up and maintaining client files. Some of these same skills were also utilized during my employment as a Deputy Town Clerk/Tax Collector and Office Assistant to the Board of Selectmen in the Town of Acton. While working for the Town of Acton, I owned and managed a convenience store business with my husband and also served as Recording Secretary to the Acton Planning Board for six years. Needless to say, I had to be energetic to be able to work at the fast pace that I kept, and worked overtime when needed to help my employer meet deadlines. I bring professionalism, dedication and solid work ethics to any endeavor I pursue. I enjoy learning new responsibilities that I master quickly as well as taking on challenges. My qualifications as described, will assist your staff in meeting their day-to-day responsibilities and allowing them to meet any deadlines required I look forward to hearing from you. Sincerely, /s/ Deborah G. Anderson

Deborah G. Anderson 24 Youngs Ridge Road, Acton, ME 04001 (207) 477-8588 [email protected] Qualification Summary: • Receptionist/office assistant with seven years experience in legal and municipal settings • Owner/Manager of own business for ten years • Experienced in multitasking in a fast paced environment, problem resolving as needed • Ability to work effectively as a team player and independently Professional Experience: Front Desk Receptionist/Office Assistant, Nadeau Law, LLC, Sanford, ME •

June 2007 December 2008

Served as first point of contact for law firm by providing professional customer service to clients, vendors, attorneys and the general public, fielding and routing telephone calls using a multi-line phone system, scheduling appointments, preparation of new client files, filing, legal transcription services

Owner/Manager of Convenience Store, Acton, ME July 1996-December 2006 • Established business from a business plan, increasing customer base yearly • Oversaw all aspects of business including bookkeeping, licensing reports to State • Maintained inventory control of supplies, vendor liaison for purchases • Provided professional customer service, problem resolving Town of Acton, Acton, ME Office Assistant to the Secretary and the Board of Selectmen 1996-2004 • Provided customer service to public by providing information regarding property assessments, property deeds, etc. • Documentation of data onto assessing software and the organization of same into manuals for public’s use • Preparation of Town Committee Reports submitted by Chairpersons for yearly Town Report • Prepared Town Warrant upon final approval from Selectmen used at Town Meeting Deputy Town Clerk/Deputy Tax Collector 1996-2002 • Responsible for processing registrations of motor vehicles and other recreational vehicles, dog registrations, hunting and fishing licenses via software specifically for those registrations • Processed tax payments from property owners, providing tax information to banks, mortgage companies and others about local properties • Processed voter registration applications onto electronic database to maintain current records for the state Oversaw the Municipal and State Elections and the ballot clerks, serving as Warden • Balanced daily transactions and reports for submission to Town Treasurer for deposit Education: Associates Degree in Applied Science, Secretarial Science Suffolk Community College Computer Skills:

1971 Selden, NY

Windows XP, Microsoft Word, Outlook Express, Abacus Law, TABS Introductory workshops in Outlook, PowerPoint, Excel and Accounting Fundamentals