Read The Sentences And Circle The Right Word.docx

1. Read the sentences and circle the right word. 10 p a. The price of the package did not include (applicable fees/ reference numbers). b. Peter checked her (meet and greet/ inbox) for new emails. c. Ms. Nelson chose the earliest flight because it (detailed/suited) her busy schedule. d. The woman didn’t receive the (email/ subject line) because the man sent it to the wrong email address. e. Mr. Peterson’s (inquiry/ booking agent) was about room availability the first week of March.

2. Match the words (a-j) with the definitions (1-10). 10 p a. Regarding 1. What something is about b. Hang up 2. To send an email you received to someone else c. Repeat 3. A list of things for you to do d. Out to lunch 4. A person who is too young e. Attach 5. Relating to something else f. Forward 6. The place where a bill is sent g. With reference to 7. To say or do something again h. Checklist 8. To include in an email as a separate file i. Billing address 9. Leaving work in order to eat j. Minor 10. To end a telephone conversation 3. a. What information do you need to take a plane reservation?

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-------------------------------------------------------------------------------------------------------------------------------b. What kind of seats can you book on a plane? -------------------------------------------------------------------------------------------------------------------------------c. What information you need for taking a message? -------------------------------------------------------------------------------------------------------------------------------4. Write the Hungarian meaning of the following words: 10 p Inquiry ………………………….. Attached……………………….. Forward…………………………. Checklist………………………… Apologize………………………. Understaffed…………………. Regarding………………………. Minor……………………………. Senior…………………………… Aisle seat……………………….

5. Listen to a conversation and fill in the blanks! 7 p

6. Imagine you are a travel agent writing a reply to a booking agent forwarding a previous email that he didn’t receive. Include the following phrases: Dear…………, With reference to…………, please find attached………., grateful if you could……, Sincerely………. 10 p ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________