Questionnaire.docx

Questionnaire Customer satisfaction in jabella Plaza Rizal Majayjay, Laguna Calendar year 2018 Name (Optional): Gender: Instruction: Below is a list of statements about food, service, ambiance, and price. Please check the appropriate column that describes the customer satisfaction in jabella. Use the scale below: 5-Very Satisfied 

4-Satisfied

3-Neutral

2- Dissatisfied

1-Very Dissatisfied

Times of buying in Jabella (Put a check on the box)  Once a day  Once a week  Once a month

Food

5

4

3

2

1

5

4

3

2

1

5

4

3

2

1

5

4

3

2

1

1. The food has appetizing flavour. 2. The food has a good aroma. 3. The texture of the food is acceptable. Service 1. The crew has a positive attitude. 2. The crew is hospitable. 3. The clothing of the crews are uniform. Ambiance 1. The place has a good atmosphere. 2. The chairs and tables are organized and clean. 3. The colour of the place is vivid. Price 1. The pricing is affordable. 2. The food has a reasonable amount. 3. The detainment of food is appropriate to the price.