QTA Minimum Building Requirements For New Hotels
Hotel Classification for the State of Qatar
Version 1.0
www.qatartourism.gov.qa P.O. Box: 24624, Doha – Qatar Tel: +974 499 7499 Fax: +974 499 1919
Minimum Building Requirements for Hotels
Table of Content 1.0
General.................................................................................................................. 4
2.0
Safety & Security ................................................................................................. 4
3.0
Reception.............................................................................................................. 5
4.0
Food & Beverage ................................................................................................. 5
5.0
Housekeeping criteria ......................................................................................... 6
6.0
Leisure facilities ................................................................................................... 6
7.0
Other facilities ...................................................................................................... 6
8.0
Guest rooms ......................................................................................................... 7
9.0
Room facilities ..................................................................................................... 8 9.1
10.0
Electronic facilities .................................................................................... 10
Bathroom criteria ............................................................................................... 10
© Qatar Tourism Authority Version 1.0
Page 2 of 11
Minimum Building Requirements for Hotels
Methodology The tables below indicate the minimum building criteria for respective category that must be met by developers or investors, in order to receive a hotel license/ classification for the desired category. The purpose of this document is to harmonize licensing standards for hotels in the State of Qatar. Although the QTA will carry out inspections as part of the classification process, it is essential that the Ministry of Planning, the Municipality and other relevant public institutions is distributing the minimum requirements of the QTA to developers and investors in an early planning stage. The aim is to prevent planners/investors from drawing up architectural construction plans, which are not in consistency with the QTA criteria and therefore face the danger of not being granted the desired classification after completion of the building. The minimum building requirements are based on the minimum criteria of the hotel & tourist apartment classification system. Nevertheless, they represent a reduced version with a strong focus on three guiding sections: 1. Building requirements this section contains all minimum requirements directly concerned with the construction of the building that can be influenced during the architectural planning, such as assigned floor area for apartment units, reception etc. 2.
Furniture, fixtures & equipment (FF&E) requirements FF&E includes all fixed kitchen and laundry equipment including cold rooms and kitchen hoods, health club equipment, computers with their associated equipment and software, all loose furniture, decorative lighting, carpets, curtains and bed covers. It does NOT include consumable supplies such as food, drink or paper products, wall coverings, hard floor finishes, wall tiling, plumbing fixtures such as faucets, washbasins, baths or toilets, built-in millwork such as the reception desk, PABX systems and handsets, or computer cabling.
3. Other requirements this section covers all requirements, which are deemed important but are not covered by points 1 and 2. It is very important to note that the minimum building requirements do not include minimum building requirements such as fire & safety, special building requirements set forth by the following public institutions: Municipality: Ministry of Planning: Department of Civil Defense: Ministry of Health: Ministry of Commerce: Qatar Distribution Company:
© Qatar Tourism Authority Version 1.0
Commercial Permit Building & zoning; Building Permit Fire Safety Permit Health Permit Registration License Liquor License
Page 3 of 11
Minimum Building Requirements for Hotels
© Qatar Tourism Authority
5 Star
Safety & Security
4 Star
2.0
General
3 Star
1.0
Department
2 Star
#
Type of Criteria
Minimum building requirements
1 Star
Hotels
Structural
Bedrooms which are located on the second floor or above are accessible by an elevator (This criterion is only applicable for buildings with more than 3 floors including ground floor).
9
9
9
9
9
Structural
At least one public toilet is available per gender on the ground or first floor.
9
9
9
Structural
One parking space per 5 hotel rooms is available within the premises.
9
Structural
One parking space per 4 hotel rooms is available within the premises.
Structural
One parking space per 3 hotel rooms is available within the premises.
Structural
Adequate illumination in all public areas.
9
9
9
9
9
Other
Each window overlooking a common walkway or situated on the ground floor is equipped with a functional locking device.
9
9
9
9
9
Other
Emergency floor plan is available inside each hotel room.
9
9
9
9
9
Other
Safe is available at the reception.
9
9
9
Other
Safe is available in the hotel room.
Other
First aid kit is available at the reception.
9
9
9
9 9 9
9 9 9
Version 1.0
9 9
Page 4 of 11
3.0
4.0
Structural
Guarded storage room for baggage is available.
FF&E
Seating group is located at the reception.
Other
Reception is equipped with telephone and fax.
Other
Public telephone is available at reception (at least one).
Structural
Minimum size of reception hall/lounge is at least 20 sqm
Structural
Minimum size of reception hall/lounge is at least 30 sqm
Structural
Minimum size of reception hall/lounge is at least 40 sqm
Structural
Minimum size of reception hall/lounge is at least 50 sqm
Structural
Minimum size of reception hall/lounge is at least 60 sqm
Structural
Lobby shop available (open 12 hours).
Structural
Extended breakfast offered in a designated breakfast room.
Structural
One restaurant is available in the establishment offering breakfast, lunch and dinner.
Structural
At least two restaurants are available.
Structural
One bar or lounge is available.
Reception
Food & Beverage
© Qatar Tourism Authority
Version 1.0
5 Star
Minimum building requirements
4 Star
Type of Criteria
3 Star
Department
2 Star
#
1 Star
Minimum Building Requirements for Hotels
9 9 9 9 9
9 9 9 9
9 9 9 9
9 9 9 9
9 9 9 9
9 9 9 9 9 9 9
9
9 9
9
9
Page 5 of 11
3 Star
4 Star
5 Star
2 Star
1 Star
Minimum Building Requirements for Hotels
9
9
9
#
Department
Type of Criteria
Minimum building requirements
5.0
Housekeeping criteria
Other
Shoe polish machine is available.
Structural
A swimming pool with a minimum size of 40sqm is available in the hotel.
Structural
A temperature controlled swimming pool with a minimum size of 60sqm is available in the hotel.
Structural
Gym with a minimum size of 50sqm and equipped with at least 10 machines.
Structural
Massage, Jacuzzi and sauna are available in the hotel.
Structural
Showers and changing rooms for pool and gym facilities.
9
9
Structural
Lockers are available for gym facilities.
9
9
Structural
A business centre with internet access, pc's, printer, fax and copying machine is available.
9
9
Structural
A board/function room with a minimum size of 20sqm is available.
Structural
A board/function room with a minimum size of 40sqm is available.
9
9
FF&E
Conference equipment (telephone, internet access, projector, video recorder, video camera, speakers desk, flipcharts) is available on request.
9
9
Structural
Hotel shop is operated 12 hours selling international newspapers, postcards, stamps and films.
6.0
7.0
Leisure facilities
Other facilities
© Qatar Tourism Authority
Version 1.0
9 9 9
9 9
9
9
Page 6 of 11
© Qatar Tourism Authority
Minimum building requirements
4 Star
5 Star
Guest rooms
Type of Criteria
3 Star
8.0
Department
2 Star
#
1 Star
Minimum Building Requirements for Hotels
Structural
Each room is separated from the hallway by a door which can be locked individually from the inside and outside.
9
9
9
9
9
Structural
Each hotel room has a legible room number.
9
9
9
9
9
Structural
Each hotel room has an en suite bathroom which is separated by a door.
9
9
9
9
9
Structural
Each hotel room has a window measuring at least 50cmx70cm.
9
9
9
9
9
Structural
80% of single rooms have an minimum size of 12sqm, 80% of double rooms have a minimum size of 14sqm, Other rooms have a minimum size of 10sqm.
9
Structural
80% of single rooms have an minimum size of 16sqm, 80% of double rooms have a minimum size of 18sqm, Other rooms have a minimum size of 12sqm.
Structural
80% of single rooms have an minimum size of 18sqm, 80% of double rooms have a minimum size of 22sqm, 80% of junior suites have a minimum size of 35sqm, Other rooms have a minimum size of 14sqm.
Structural
80% of single rooms have an minimum size of 22sqm, 80% of double rooms have a minimum size of 26sqm, 80% of junior suites have a minimum size of 45sqm, 80% of suites have a minimum size of 60sqm, Other rooms have a minimum size of 17sqm.
9
Structural
At least one suite is available.
9
Version 1.0
9 9
Page 7 of 11
Guest rooms - continued -
9.0
5 Star
4 Star
Type of Criteria
Minimum building requirements
Structural
80% of single rooms have an minimum size of 30sqm, 80% of double rooms have a minimum size of 34sqm, 80% of junior suites have a minimum size of 55sqm, 80% of suites have a minimum size of 80sqm, Other rooms have a minimum size of 20sqm.
9
Structural
5% of hotel rooms are suites.
9
Structural
Each hotel room has appropriate electrical illumination and a light switch close to the door.
9
9
9
9
9
FF&E
Each hotel room has: bed with mattress, pillow, blanket & linen.
9
9
9
9
9
FF&E
Mini Bar is available in the room.
9
9
Structural
Central light switch next to the bed.
9
9
FF&E
One bedside lamp per hotel room.
FF&E
One bedside lamp per hotel bed in the room.
9
9
FF&E
Each single room has a bed size of 90cm x 190cm, each double room has a bed size of 140cm x 190cm.
FF&E
Each single room has a bed size of 90cm x 190cm, each double room has a bed size of 150cm x 190cm.
FF&E
Each single room has a bed size of 100cm x 200cm, each double room has a bed size of 160cm x 200cm. (Bed sizes are applicable for any other room types)
9
Room facilities
© Qatar Tourism Authority
3 Star
Department
2 Star
#
1 Star
Minimum Building Requirements for Hotels
Version 1.0
9
9 9 9
Page 8 of 11
Room facilities - continued -
© Qatar Tourism Authority
FF&E
Each single room has a bed size of 100cm x 200cm, each double room has a bed size of 180cm x 200cm. (Bed sizes are applicable for any other room types)
FF&E
Each single room has a bed size of 120cm x 200cm, each double room has a bed size of 180cm x 200cm. (Bed sizes are applicable for any other room types)
Structural
Each hotel room is equipped with an individually adjustable window air-conditioning (AC), which is able to cool the room down to 20°C throughout the year.
Structural
Each hotel room is equipped with an individually adjustable split-level air-conditioning (AC), which is able to cool the room down to 20°C throughout the year.
Structural
Each hotel room is equipped with an individually adjustable central air-conditioning (AC), which is able to cool the room down to 20°C throughout the year.
FF&E
One bedside table with bedside lamp per bedroom.
FF&E
One bedside table with bedside lamp per bed.
FF&E
Wardrobe or clothes niche with at least 5 coat hangers.
FF&E
Wardrobe with at least 5 coat hangers.
FF&E
Hotel room is equipped with at least one seat.
FF&E
Hotel room is equipped with a table/desk, at least one seat per bed and adequate illumination above the table.
Version 1.0
5 Star
Minimum building requirements
4 Star
Type of Criteria
3 Star
Department
2 Star
#
1 Star
Minimum Building Requirements for Hotels
9 9 9
9 9
9 9
9 9 9
9
9
9
9
9
9
9
9
9
9
9 9
Page 9 of 11
10.0
Electronic facilities
Bathroom criteria
© Qatar Tourism Authority
5 Star
9.1
4 Star
Room facilities - continued -
9
9
9
9
9
9 9
9 9
9 9
9
9
9
A colour TV with cable reception and remote control is available in the room.
9
9
FF&E
In all suites a second TV in the living / sleeping area is available.
9
9
FF&E
An internet access is available in the hotel room.
9
9
Other
Each bathroom has a dustbin, a mirror and adequate electrical illumination.
9
9
9
9
9
Structural
Each bathroom is equipped with hot and cold running water for the shower, bathtub and wash-basin.
9
9
9
9
9
Type of Criteria
Minimum building requirements
FF&E
An armchair or a couch (one place per bed) with low table is available.
FF&E
Luggage rack.
FF&E
Dressing mirror.
FF&E
Curtains are available ensuring privacy and black-out.
FF&E
A telephone is available in each hotel room.
FF&E
An IDD (International Direct Dialling) telephone is available in the hotel room.
FF&E
A colour TV with antenna reception is available in the room.
FF&E
A colour TV with satellite reception and remote control is available in the room.
FF&E
Version 1.0
9
9 9
3 Star
Department
2 Star
#
1 Star
Minimum Building Requirements for Hotels
9 9
Page 10 of 11
© Qatar Tourism Authority
4 Star
5 Star
Bathroom criteria - continued -
3 Star
Department
Type of Criteria
Minimum building requirements
2 Star
#
1 Star
Minimum Building Requirements for Hotels
Structural
Each bathroom has effective means of ventilation.
9
9
9
9
9
Structural
Each bathroom is equipped with a shower or bathtub and a wash-basin.
9
9
Structural
50% of bathrooms are equipped with a shower and a bathtub and a wash-basin.
Structural
Each bathroom is equipped with a shower and a bathtub and a wash-basin.
9
9
Other
The shower has a shower curtain or other similar means.
9
9
9
9
9
FF&E
Each bathroom is equipped with a toilet and hand bidet.
9
9
9
FF&E
Each bathroom is equipped with a toilet and sitting bidet.
9
9
Other
A socket close to the mirror is available.
9
9
FF&E
The bathroom is equipped with a cosmetic mirror.
9 9
9 9
Other
In the bathroom is at least one hook for clothes.
Other
A hair dryer is available on demand.
Other
A hair dryer is available in the room.
9
9
Other
A scale is available on demand.
9
Other
A scale is available in the room.
Version 1.0
9
9 9
9
9 9
9 Page 11 of 11