Ppt-letters-english
This document was uploaded by user and they confirmed that they have the permission to share it. If you are author or own the copyright of this book, please report to us by using this DMCA report form. Report DMCA
Overview
Download & View Ppt-letters-english as PDF for free.
More details
- Words: 808
- Pages: 18
Business Communications
Business Letters
Business Letter Format
Ohana Foundation
Learning Objectives
● Analyze letter content and select an appropriate writing strategy. ● Write clear and concise letters. ● Identify and use appropriate salutations for letters. Business Letter Format
Ohana Foundation
Parts of a Business Letter Letterhead
Peerless Graphics 893 Dillingham Boulevard Stony Plain, CA 95014 line 12 or 2 lines below letterhead
Dateline
September 13, 200x 2 to 10 lines
Inside Address
Salutation
Mr. T. M. Wilson Visual Concepts Enterprises 1256 Lumsden Avenue Irvine, CA 92222 Dear Mr. Wilson:
Business Letter Format
1 blank line
Ohana Foundation
Parts of a Business Letter (continued) 1 blank line
Subject Line
SUBJECT: BLOCK LETTER STYLE 1 blank line
Body
This letter illustrates block letter style, about which you asked. All typed lines begin at the left margin. The date is usually placed two inches from the top edge of the paper or two lines below the last line of the letterhead, whichever position is lower. In modified block style, the dateline and closing lines are started at the center instead of at the left margin.
Business Letter Format
Ohana Foundation
Parts of a Business Letter (continued)
statement close last
If a subject line is included, it appears two lines below the salutation. The word SUBJECT is optional. Most readers will recognize a in this position as the subject without an identifying label. The complimentary appears two lines below the end of the paragraph. 1 blank line
Complimentary Sincerely, Close
Business Letter Format
3 blank lines
Ohana Foundation
Parts of a Business Letter (continued)
Signature Block
Mark H. Wong Graphics Designer
Reference Initials
MHW:pil
Business Letter Format
1 blank line
Ohana Foundation
Letter Salutations Use individual’s name whenever possible. ● When no name is available, use the simplified letter style, omitting a salutation. ● When no name is available and you cannot use simplified style, rely on Ladies and Gentlemen or Madams and Sirs. Business Letter Format
Ohana Foundation
Writing Plan for an Information Request ● Opening: ● Body: ● Closing:
Business Letter Format
Ask the most important question first or express a polite command. Explain the request logically and courteously. Ask other questions if necessary. Request a specific action with an end date, if appropriate, and show appreciation in advance. Ohana Foundation
Improving Openers for Routine Request Letters Weak: I’ve been given the task of locating a convention site for my company’s meeting. I’ve checked a number of places, and your hotel looks possible.
Improved: Will you please answer the following questions regarding possible accommodations at the Fairmont for a conference in May. Business Letter Format
Ohana Foundation
Improving Openers for Routine Request Letters Weak: While reading Forbes magazine, I noticed an offer of a free video describing your organization.
Improved: Please send me your free video describing your organization.
Business Letter Format
Ohana Foundation
Improving Openers for Routine Request Letters Weak: I am conducting a training class for students of photography at our San Francisco training center, and I saw a picture that we would like to use in our program.
Improved: What is the procedure for ordering a copy of a photograph to be used for training purposes? Business Letter Format
Ohana Foundation
Improving Closings for Routine Request Letters Weak: Thanks for any information you provide.
Improved: We would appreciate receiving answers to these questions before April 4 so that we will have plenty of time to plan our conference.
Business Letter Format
Ohana Foundation
Improving Closings for Routine Request Letters Weak: Hoping to hear from you at your earliest convenience.
Improved: Please send the video by August 15.
Business Letter Format
Ohana Foundation
Improving Closings for Routine Request Letters Weak: Thank you for your cooperation.
Improved: Your answer to my inquiry will help me make my printer choice. Thanks!
Business Letter Format
Ohana Foundation
Writing Plan for an Order Request ● Opening: ● Body:
● Closing:
Business Letter Format
Authorize purchase of items. Suggest method of shipping. List items vertically. Provide quantity, order number, description, and unit price. Request shipment by a specific date. Tell method of payment. Express appreciation. Ohana Foundation
Writing Plan for Simple Claim ● Opening: ● Body:
● Closing:
Business Letter Format
Describe clearly the desired action. Explain the nature of the claim. Tell why the claim is justified. Provide details regarding action requested. End pleasantly with a goodwill statement. Include end dating if appropriate. Ohana Foundation
Writing Plan for Granting a Claim ● Subject Line (optional): ● Opening: ● Body:
● Closing:
Business Letter Format
Identify previous correspondence. Grant request or announce adjustment immediately. Provide details about how you are complying with the request. Try to regain the reader’s confidence. Include resale or sales promotion if appropriate. End positively with forward-looking thought. Express confidence in future business dealings. Ohana Foundation
Business Letter Format
Good luck with letter writing! Business Letter Format
Ohana Foundation
Business Letters
Business Letter Format
Ohana Foundation
Learning Objectives
● Analyze letter content and select an appropriate writing strategy. ● Write clear and concise letters. ● Identify and use appropriate salutations for letters. Business Letter Format
Ohana Foundation
Parts of a Business Letter Letterhead
Peerless Graphics 893 Dillingham Boulevard Stony Plain, CA 95014 line 12 or 2 lines below letterhead
Dateline
September 13, 200x 2 to 10 lines
Inside Address
Salutation
Mr. T. M. Wilson Visual Concepts Enterprises 1256 Lumsden Avenue Irvine, CA 92222 Dear Mr. Wilson:
Business Letter Format
1 blank line
Ohana Foundation
Parts of a Business Letter (continued) 1 blank line
Subject Line
SUBJECT: BLOCK LETTER STYLE 1 blank line
Body
This letter illustrates block letter style, about which you asked. All typed lines begin at the left margin. The date is usually placed two inches from the top edge of the paper or two lines below the last line of the letterhead, whichever position is lower. In modified block style, the dateline and closing lines are started at the center instead of at the left margin.
Business Letter Format
Ohana Foundation
Parts of a Business Letter (continued)
statement close last
If a subject line is included, it appears two lines below the salutation. The word SUBJECT is optional. Most readers will recognize a in this position as the subject without an identifying label. The complimentary appears two lines below the end of the paragraph. 1 blank line
Complimentary Sincerely, Close
Business Letter Format
3 blank lines
Ohana Foundation
Parts of a Business Letter (continued)
Signature Block
Mark H. Wong Graphics Designer
Reference Initials
MHW:pil
Business Letter Format
1 blank line
Ohana Foundation
Letter Salutations Use individual’s name whenever possible. ● When no name is available, use the simplified letter style, omitting a salutation. ● When no name is available and you cannot use simplified style, rely on Ladies and Gentlemen or Madams and Sirs. Business Letter Format
Ohana Foundation
Writing Plan for an Information Request ● Opening: ● Body: ● Closing:
Business Letter Format
Ask the most important question first or express a polite command. Explain the request logically and courteously. Ask other questions if necessary. Request a specific action with an end date, if appropriate, and show appreciation in advance. Ohana Foundation
Improving Openers for Routine Request Letters Weak: I’ve been given the task of locating a convention site for my company’s meeting. I’ve checked a number of places, and your hotel looks possible.
Improved: Will you please answer the following questions regarding possible accommodations at the Fairmont for a conference in May. Business Letter Format
Ohana Foundation
Improving Openers for Routine Request Letters Weak: While reading Forbes magazine, I noticed an offer of a free video describing your organization.
Improved: Please send me your free video describing your organization.
Business Letter Format
Ohana Foundation
Improving Openers for Routine Request Letters Weak: I am conducting a training class for students of photography at our San Francisco training center, and I saw a picture that we would like to use in our program.
Improved: What is the procedure for ordering a copy of a photograph to be used for training purposes? Business Letter Format
Ohana Foundation
Improving Closings for Routine Request Letters Weak: Thanks for any information you provide.
Improved: We would appreciate receiving answers to these questions before April 4 so that we will have plenty of time to plan our conference.
Business Letter Format
Ohana Foundation
Improving Closings for Routine Request Letters Weak: Hoping to hear from you at your earliest convenience.
Improved: Please send the video by August 15.
Business Letter Format
Ohana Foundation
Improving Closings for Routine Request Letters Weak: Thank you for your cooperation.
Improved: Your answer to my inquiry will help me make my printer choice. Thanks!
Business Letter Format
Ohana Foundation
Writing Plan for an Order Request ● Opening: ● Body:
● Closing:
Business Letter Format
Authorize purchase of items. Suggest method of shipping. List items vertically. Provide quantity, order number, description, and unit price. Request shipment by a specific date. Tell method of payment. Express appreciation. Ohana Foundation
Writing Plan for Simple Claim ● Opening: ● Body:
● Closing:
Business Letter Format
Describe clearly the desired action. Explain the nature of the claim. Tell why the claim is justified. Provide details regarding action requested. End pleasantly with a goodwill statement. Include end dating if appropriate. Ohana Foundation
Writing Plan for Granting a Claim ● Subject Line (optional): ● Opening: ● Body:
● Closing:
Business Letter Format
Identify previous correspondence. Grant request or announce adjustment immediately. Provide details about how you are complying with the request. Try to regain the reader’s confidence. Include resale or sales promotion if appropriate. End positively with forward-looking thought. Express confidence in future business dealings. Ohana Foundation
Business Letter Format
Good luck with letter writing! Business Letter Format
Ohana Foundation
More Documents from "veerabalaji"
Body Language Iii: Dr.v. Veera Balaji Kumar
May 2020 13
Diversity Training At Toys R Us
May 2020 15
Reported_speech
May 2020 10
Measurement Concepts In Business Research
May 2020 14
By, Vimal.s
May 2020 14