Subject – Diagnostic Software For Delphi Tvs Make Ref No
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Subject – Diagnostic software for Delphi TVS make Ref No – SI61109DZ ECU SCN Cars with 475IDI NA / Applicable Models Month of Issue – Apr 09 Information To – TCIC BSIII engines Confidential [x] Display on Notice Board [√] Customer Education [x]
Type – New Introduction / Changes / Information
Group - 58
Circulate toGeneral Manager
[√]
Works Manager
[√]
Cust. Rel. Manager
[x]
Parts Manager
[√]
Service Supervisor
[√]
Service Advisor
[x]
Wty. Supervisor
[√]
Technician
[√]
Team Leader
[√]
Purpose - To educate Diagnostic Experts & Technicians at Dealers / TASC’s about the diagnostic software for new Delphi TVS make ECU (SCN 2.3). This is due to the phased introduction of new Delphi TVS make ECU (SCN 2.3) in place of existing TRW make ECU (DPCN) Cars with 475IDI NA / TCIC BSIII Engines. Applicability - The new SCN software (Part No – 210323399907) would be applicable on all cars with new ECU (SCN) – Initially, all Indigo CS Tdi cars from chassis no MAT6071619WD17735 onwards. The existing DPCN software (210323039957) continues to be valid and needs to used on the cars with old ECU (DPCN)
Important Note – The New ECU (SCN) diagnostic software (Part No – 210323399907) and the old ECU (DPCN) diagnostic software (Part No – 210323039957) are different and are not to be used wrongly on different make of ECU as the functioning, logics, wiring, diagnostic, DTC’s of both ECU’s are different. For more detailed understanding on the new ECU (SCN) and troubleshooting information, kindly refer to Service Information No. SI61009DZ of April 2009. Action to be taken - For the benefit of the existing license holders of the previous ECU (DPCN) diagnostic software (Part No - 210323039957 - Indica TRW (DPCN) EUROIII - English- -USB-RS232), it has been decided to give a complimentary FOC license of the New ECU (SCN) diagnostic software (Part No 210323399907 – SCN Diesel Diagnostic Indica Platform) All Dealers / TASC’s holding valid license of DPCN ECU diagnostic software (210323039957) should follow the following guidelines to ensure that the SCN ECU diagnostic software is readily available: 1) Communicate the details as required in the annexure enclosed to Service Office, Pune by Email (Scan copy) to [email protected]. 2) Service Office, Pune would verify the request based on the details received. 3) Upon verification of valid license of DPCN ECU diagnostic software, new serial number for the SCN ECU diagnostic software would be communicated back to the concerned by E-mail. 4) Logon on to ED Support website (https:\\ed.tatamotors.com) using your existing login of ED Support website.
The enclosed information is applicable at the time of release and subject to modification. For circulation within TATA authorized service network only.
Released by - Service Office, PUNE
Page 1 of 5
5) Download the SCN ECU diagnostic software (Part No – 210323399907) from the website as per the procedure enclosed along with this information or refer the Documents link in ED support website Æ howtologin2.0.pdf Æ serial 8-9 Æ page 14-15. 6) Install the software giving the serial number mailed to you. Caution - Kindly ensure correct details are entered else duplicate INIT code would not be issued. 7) Using the INIT code, release the SCN ECU software for regular usage. The above steps would ensure that all existing license holders would get the new software on FOC basis. Also it should be noted that this is an exceptional release and for any further releases / requirements thereafter, due to any issues, would be on chargeable basis as per the existing software purchase policy. Please communicate this information to all concerned.
Yours Faithfully For TATA Motors Ltd
A G Kangude Deputy General Manager (Customer Support) Passenger Car Business Unit, Pune
Information explained to all concerned on _____________ Works Manager’s Signature
The enclosed information is applicable at the time of release and subject to modification. For circulation within TATA authorized service network only.
Released by - Service Office, PUNE
Page 2 of 5
Annexure: (TO BE TYPED ON THE LETTER HEAD OF THE CONCERN SERVICING AGENCY RAISING THIS REQUEST AND SCANNED COPY TO BE MAILED to [email protected])
LETTER REF.NO
DATE:
To Customer Support - PCBU TATA MOTORS LTD. Car Plant, K–D-03 2nd floor. Pimpri, Pune 411018 We request you to approve the release of the Serial number for SCN ECU Diagnostic Software (Part No – 210323399907) for our dealer / TASC workshop (Name-___________________________________) located at ___________________________ operating under WOW code __________ on FOC basis. We confirm that we have a valid & operating DPCN diagnostic software (Part No – 210323039957) and the details is given below:Part number
Software Serial Number
MID Code
Site Code
ED Support Login Id under which this software is registered.
Regular diagnostic is done by
Laptop Serial No.
Laptop Make
Name of Diagnostic
(strike out which ever is not applicable)
Expert and contact number.
Laptop / PC •
We are fully aware that this release is being done on exceptional FOC basis.
•
We confirm that we do not have multiple login ids for this workshop / branch code operations.
•
We are fully aware that this software is non-transferable and any further additional requirements for this software would be managed thru procurement of the software by purchases from PCBU Spares Division.
Thanking you, Faithfully
(Works Manager’s name)
(Affix your company seal)
The enclosed information is applicable at the time of release and subject to modification. For circulation within TATA authorized service network only.
Released by - Service Office, PUNE
Page 3 of 5
PROCEDURE FOR DOWNLOADING OF SOFTWARE:To download software documents and reference documents, follow the procedure as below: 1. Login to the website with UserID and Password. 2. Click on the Products tab from the available tabs. 3. Then under the section Download Software ( ). This will display the details of the product as below:
4. Clicking in the image “Download Software” will display the details of the product as below.
The enclosed information is applicable at the time of release and subject to modification. For circulation within TATA authorized service network only.
Released by - Service Office, PUNE
Page 4 of 5
5. Click on the ‘Download’ button to download the software. 6. Now you will be asked to enter the Serial Number of your purchased software. 7. You can download the software only when you have a valid serial number.
8. Click on OK after entering the Serial Number. Save the copy of software on your disk or run it directly for installation. 9. To download the corresponding documents for the software follow the same procedure as that of downloading the software. 10. But you need not enter the Serial Number to download the document.
The enclosed information is applicable at the time of release and subject to modification. For circulation within TATA authorized service network only.
Released by - Service Office, PUNE
Page 5 of 5
Type – New Introduction / Changes / Information
Group - 58
Circulate toGeneral Manager
[√]
Works Manager
[√]
Cust. Rel. Manager
[x]
Parts Manager
[√]
Service Supervisor
[√]
Service Advisor
[x]
Wty. Supervisor
[√]
Technician
[√]
Team Leader
[√]
Purpose - To educate Diagnostic Experts & Technicians at Dealers / TASC’s about the diagnostic software for new Delphi TVS make ECU (SCN 2.3). This is due to the phased introduction of new Delphi TVS make ECU (SCN 2.3) in place of existing TRW make ECU (DPCN) Cars with 475IDI NA / TCIC BSIII Engines. Applicability - The new SCN software (Part No – 210323399907) would be applicable on all cars with new ECU (SCN) – Initially, all Indigo CS Tdi cars from chassis no MAT6071619WD17735 onwards. The existing DPCN software (210323039957) continues to be valid and needs to used on the cars with old ECU (DPCN)
Important Note – The New ECU (SCN) diagnostic software (Part No – 210323399907) and the old ECU (DPCN) diagnostic software (Part No – 210323039957) are different and are not to be used wrongly on different make of ECU as the functioning, logics, wiring, diagnostic, DTC’s of both ECU’s are different. For more detailed understanding on the new ECU (SCN) and troubleshooting information, kindly refer to Service Information No. SI61009DZ of April 2009. Action to be taken - For the benefit of the existing license holders of the previous ECU (DPCN) diagnostic software (Part No - 210323039957 - Indica TRW (DPCN) EUROIII - English- -USB-RS232), it has been decided to give a complimentary FOC license of the New ECU (SCN) diagnostic software (Part No 210323399907 – SCN Diesel Diagnostic Indica Platform) All Dealers / TASC’s holding valid license of DPCN ECU diagnostic software (210323039957) should follow the following guidelines to ensure that the SCN ECU diagnostic software is readily available: 1) Communicate the details as required in the annexure enclosed to Service Office, Pune by Email (Scan copy) to [email protected]. 2) Service Office, Pune would verify the request based on the details received. 3) Upon verification of valid license of DPCN ECU diagnostic software, new serial number for the SCN ECU diagnostic software would be communicated back to the concerned by E-mail. 4) Logon on to ED Support website (https:\\ed.tatamotors.com) using your existing login of ED Support website.
The enclosed information is applicable at the time of release and subject to modification. For circulation within TATA authorized service network only.
Released by - Service Office, PUNE
Page 1 of 5
5) Download the SCN ECU diagnostic software (Part No – 210323399907) from the website as per the procedure enclosed along with this information or refer the Documents link in ED support website Æ howtologin2.0.pdf Æ serial 8-9 Æ page 14-15. 6) Install the software giving the serial number mailed to you. Caution - Kindly ensure correct details are entered else duplicate INIT code would not be issued. 7) Using the INIT code, release the SCN ECU software for regular usage. The above steps would ensure that all existing license holders would get the new software on FOC basis. Also it should be noted that this is an exceptional release and for any further releases / requirements thereafter, due to any issues, would be on chargeable basis as per the existing software purchase policy. Please communicate this information to all concerned.
Yours Faithfully For TATA Motors Ltd
A G Kangude Deputy General Manager (Customer Support) Passenger Car Business Unit, Pune
Information explained to all concerned on _____________ Works Manager’s Signature
The enclosed information is applicable at the time of release and subject to modification. For circulation within TATA authorized service network only.
Released by - Service Office, PUNE
Page 2 of 5
Annexure: (TO BE TYPED ON THE LETTER HEAD OF THE CONCERN SERVICING AGENCY RAISING THIS REQUEST AND SCANNED COPY TO BE MAILED to [email protected])
LETTER REF.NO
DATE:
To Customer Support - PCBU TATA MOTORS LTD. Car Plant, K–D-03 2nd floor. Pimpri, Pune 411018 We request you to approve the release of the Serial number for SCN ECU Diagnostic Software (Part No – 210323399907) for our dealer / TASC workshop (Name-___________________________________) located at ___________________________ operating under WOW code __________ on FOC basis. We confirm that we have a valid & operating DPCN diagnostic software (Part No – 210323039957) and the details is given below:Part number
Software Serial Number
MID Code
Site Code
ED Support Login Id under which this software is registered.
Regular diagnostic is done by
Laptop Serial No.
Laptop Make
Name of Diagnostic
(strike out which ever is not applicable)
Expert and contact number.
Laptop / PC •
We are fully aware that this release is being done on exceptional FOC basis.
•
We confirm that we do not have multiple login ids for this workshop / branch code operations.
•
We are fully aware that this software is non-transferable and any further additional requirements for this software would be managed thru procurement of the software by purchases from PCBU Spares Division.
Thanking you, Faithfully
(Works Manager’s name)
(Affix your company seal)
The enclosed information is applicable at the time of release and subject to modification. For circulation within TATA authorized service network only.
Released by - Service Office, PUNE
Page 3 of 5
PROCEDURE FOR DOWNLOADING OF SOFTWARE:To download software documents and reference documents, follow the procedure as below: 1. Login to the website with UserID and Password. 2. Click on the Products tab from the available tabs. 3. Then under the section Download Software ( ). This will display the details of the product as below:
4. Clicking in the image “Download Software” will display the details of the product as below.
The enclosed information is applicable at the time of release and subject to modification. For circulation within TATA authorized service network only.
Released by - Service Office, PUNE
Page 4 of 5
5. Click on the ‘Download’ button to download the software. 6. Now you will be asked to enter the Serial Number of your purchased software. 7. You can download the software only when you have a valid serial number.
8. Click on OK after entering the Serial Number. Save the copy of software on your disk or run it directly for installation. 9. To download the corresponding documents for the software follow the same procedure as that of downloading the software. 10. But you need not enter the Serial Number to download the document.
The enclosed information is applicable at the time of release and subject to modification. For circulation within TATA authorized service network only.
Released by - Service Office, PUNE
Page 5 of 5
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