Patients Aids & Accessories 4366 Leimert BJvd.. Los Angeles. CA 90043 PHONE: (323) 292-0741 FAX: (323) 292-4479
Organization Chart
Valerie Pillars CEO/Owner
Clarence Pillars Warehouse Manager
Rema Fielding Business Office Manager
Kenneth Thornton Operations Manager
131 Patients Aids & Accessories 4366 Lcwnert Blvd., Los Angeles. CA 90043 PHONE: (323) 292-0741 FAX: (323| 292-4479
Organization Chart
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THE /^NETWORK
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BUSINESS FLOW Patient requests service
Can Patients Aids supply service?
YES INTAKE PROCESS 1. Complete Patient Intake Form 12 Complete Initial Assessment 3 Verify Eligibility |4 Fax CMN to Doctor 5 If applicable, fax Request Form to Physical Therapist |6 Collect all required documentation 7. Order equipment, if necessary
DELIVERY PROCESS l Schedule delivery with patient 2. Prepare delivery package 3 Coordinate with DST for delivery |4 Deliver equipment 5. Instruct patient on proper use of equipment 3 Ensure patient reads and signs all delrvery papers
BILLING PROCESS 1. Review CMN and all medical documentation they are properly completed 2. Review delivery package to ensure delivery package has been reviewed, signed and dated by patient 3. Ensure all DME and diagnosis codes are accurate |4. Process claims electronically and TTanuajtv^^sarjrjhcab^^^
AUDIT PROCESS Review all claims billed, electronically and manually 2 Review patient file 3. Review remittance forms received from Nondian and CA Medi-Cal Reconcile remittance forms with Patients Aids Accesso