Organization Structure Overview
Retail Store Operations: Organization Structure Head – Retail Store Ops.
HO HO Performance Analytics & Planning
CRM/ Loyalty
Visual Merchandiser
Analysts / Planners
State State LP
Head – State Store Ops.
State Mentor
State Planner
State CRM/ Loyalty
Visual Merchandise
Cluster Cluster
State Finance
State HR
Cluster Finance & Commercial Store Manager
Store Store
Training
State Technology
Head – Cluster Ops.
Cluster HR / IR
Store HR / IR
State Commercial
Local Buyer
Store CRM/ Loyalty
Store promotions & Visual Merch. Officer
Store Security (Outsourced)
Asst. Store Manager Department Managers
Sr. Sales Associates (TL) Sales Associates Jr. Sales Associates
Store Technology
Store Store Finance/ Store Materials Operations Maintenance Commercial Cash Mgmt & Accounting Regulatory Compliance Dec 21, 2008
2
Supply Chain : Organization Structure HO HO
Head – Supply Chain
Logistic Planning & Optimization
Transport (Domestic / International)
Facility Mgmt Engg / IE
Process & Quality Assurance
Inventory Planning & Optimization
Finance
Commercial
Technology
HR / IR
Inventory MIS
Network Optimizatoin Head Operations
Transport Planning & Optimization
Inventory Non-Merchandise Cold Chain / Engineering
Regional Cluster
Regional Manager
Inventory Management
System / Process Audits / Training Warehouse Manager.
Location Store
Inventory Control & MIS
Facility Mgmt / Cold Chain / Engg
Commercial
Warehouse Op Mngr - Cold
Inventory Non-Merchandise
Quality Assurance
Warehouse Facility Mgmt / Op Mngr - Ambient Engg / IE
Commercial
HR / IR
Inward In-charge Dispatch In-charge Transport & Yard Mgmt
Dec 21, 2008
3
Finance : Organization Structure HO HO
CFO
Treasury Operations
Taxation
Investment & Borrowing
Income Tax
M&A
Treasury & Forex Hedging
Excise & Service Tax
Investment Appraisal
Cash & CC Management
Sales Tax
Company Secretary
Corporate Finance
Investor Relations
Customs
Cluster
Budget & MIS
Store
Accounts & Cash Mgmt
A/c Receivable
Payroll
Cash & Bank
Costing
A/C Payable
Revenue Accenting
Fixed Assets
Financial Reporting
Insurance
Audit Co-ordination
Risk Management
Budget & MIS
State Finance Head
State
Store Cluster
Import & Export
Accounts
Taxation
Cluster Finance Manager
Payroll
Accounts
Taxation
Warehouse Finance
Store Finance
Budget & MIS
Warehouse Finance Dec 21, 2008
Warehouse
4
HR : Organization Structure HO
Head - HR
HeadTalent Acquisition
Head - Talent Transformation & Development
State
Industrial Relations
Rewards & Retention
Workplace Services
HR MS Manager
Project Manager RR University
Diversity
State HR Head
C&B, Payroll IR Manager Manager Cluster
Business HR Heads
HR Operations
Talent Engagement
Training Workplace Manager Services
Cluster HR Manager Cluster Training
Store
Store HR/ IR Store Training
21, & 2008 BUs/ Sub-SBUs will have functional representatives based on the nature, size and complexity. Buyer would Dec be SBU Sub-SBU Head
5
Technology : Organization Structure HO HO
Infrastructure
Head – Technology
QA, QC & Tech Lab
IT Procurement
IT Planning & PM
Application Development
Application Management
Information Security Mgmt
Automation
Knowledge Mgmt & Training
Business Solutions
Cluster State
Knowledge Mgmt & Training
State Head – Technology
IT Planning & PM
Store Infrastructure
Application Management
IT Procurement
Information Security Mgmt
Automation
Dec 21, 2008
6
Loss Prevention : Organization Structure HO HO
Supply Chain Store Ops Shrinkage Mgmt Shrinkage Mgmt
Head – Loss Prevention
HSEF
Fraud Management
Legal Support
Planning & Co-ordination
Control Room Operations
Security O&A
State
Cluster State
State Head – Loss Prevention
Store Supply Chain Store Ops Shrinkage Mgmt Shrinkage Mgmt
HSEF
Fraud Management
Legal Support
Planning & Co-ordination
State Control Room Operations
Dec 21, 2008
Security O&A
7
Corporate Branding : Organization Structure HO HO Head – Corporate Branding
State
Brands & Planning
Marketing Communication
Customer Insights & Research
Store Design & Visual Merchandising
Events & Promotion
Products
Cluster
Formats
Store
Dec 21, 2008
8
Business Regulatory : Organization Structure HO HO Head – Business Regulatory
State
Policy Advocacy
Association Management
Economy Research
Business Impact Analysts
Sector Experts
Cluster Trade Issue Experts
Store
Dec 21, 2008
9
THANK YOU