Organization Structure

Organization Structure Overview

Retail Store Operations: Organization Structure Head – Retail Store Ops.

HO HO Performance Analytics & Planning

CRM/ Loyalty

Visual Merchandiser

Analysts / Planners

State State LP

Head – State Store Ops.

State Mentor

State Planner

State CRM/ Loyalty

Visual Merchandise

Cluster Cluster

State Finance

State HR

Cluster Finance & Commercial Store Manager

Store Store

Training

State Technology

Head – Cluster Ops.

Cluster HR / IR

Store HR / IR

State Commercial

Local Buyer

Store CRM/ Loyalty

Store promotions & Visual Merch. Officer

Store Security (Outsourced)

Asst. Store Manager Department Managers

Sr. Sales Associates (TL) Sales Associates Jr. Sales Associates

Store Technology

Store Store Finance/ Store Materials Operations Maintenance Commercial Cash Mgmt & Accounting Regulatory Compliance Dec 21, 2008

2

Supply Chain : Organization Structure HO HO

Head – Supply Chain

Logistic Planning & Optimization

Transport (Domestic / International)

Facility Mgmt Engg / IE

Process & Quality Assurance

Inventory Planning & Optimization

Finance

Commercial

Technology

HR / IR

Inventory MIS

Network Optimizatoin Head Operations

Transport Planning & Optimization

Inventory Non-Merchandise Cold Chain / Engineering

Regional Cluster

Regional Manager

Inventory Management

System / Process Audits / Training Warehouse Manager.

Location Store

Inventory Control & MIS

Facility Mgmt / Cold Chain / Engg

Commercial

Warehouse Op Mngr - Cold

Inventory Non-Merchandise

Quality Assurance

Warehouse Facility Mgmt / Op Mngr - Ambient Engg / IE

Commercial

HR / IR

Inward In-charge Dispatch In-charge Transport & Yard Mgmt

Dec 21, 2008

3

Finance : Organization Structure HO HO

CFO

Treasury Operations

Taxation

Investment & Borrowing

Income Tax

M&A

Treasury & Forex Hedging

Excise & Service Tax

Investment Appraisal

Cash & CC Management

Sales Tax

Company Secretary

Corporate Finance

Investor Relations

Customs

Cluster

Budget & MIS

Store

Accounts & Cash Mgmt

A/c Receivable

Payroll

Cash & Bank

Costing

A/C Payable

Revenue Accenting

Fixed Assets

Financial Reporting

Insurance

Audit Co-ordination

Risk Management

Budget & MIS

State Finance Head

State

Store Cluster

Import & Export

Accounts

Taxation

Cluster Finance Manager

Payroll

Accounts

Taxation

Warehouse Finance

Store Finance

Budget & MIS

Warehouse Finance Dec 21, 2008

Warehouse

4

HR : Organization Structure HO

Head - HR

HeadTalent Acquisition

Head - Talent Transformation & Development

State

Industrial Relations

Rewards & Retention

Workplace Services

HR MS Manager

Project Manager RR University

Diversity

State HR Head

C&B, Payroll IR Manager Manager Cluster

Business HR Heads

HR Operations

Talent Engagement

Training Workplace Manager Services

Cluster HR Manager Cluster Training

Store

Store HR/ IR Store Training

21, & 2008 BUs/ Sub-SBUs will have functional representatives based on the nature, size and complexity. Buyer would Dec be SBU Sub-SBU Head

5

Technology : Organization Structure HO HO

Infrastructure

Head – Technology

QA, QC & Tech Lab

IT Procurement

IT Planning & PM

Application Development

Application Management

Information Security Mgmt

Automation

Knowledge Mgmt & Training

Business Solutions

Cluster State

Knowledge Mgmt & Training

State Head – Technology

IT Planning & PM

Store Infrastructure

Application Management

IT Procurement

Information Security Mgmt

Automation

Dec 21, 2008

6

Loss Prevention : Organization Structure HO HO

Supply Chain Store Ops Shrinkage Mgmt Shrinkage Mgmt

Head – Loss Prevention

HSEF

Fraud Management

Legal Support

Planning & Co-ordination

Control Room Operations

Security O&A

State

Cluster State

State Head – Loss Prevention

Store Supply Chain Store Ops Shrinkage Mgmt Shrinkage Mgmt

HSEF

Fraud Management

Legal Support

Planning & Co-ordination

State Control Room Operations

Dec 21, 2008

Security O&A

7

Corporate Branding : Organization Structure HO HO Head – Corporate Branding

State

Brands & Planning

Marketing Communication

Customer Insights & Research

Store Design & Visual Merchandising

Events & Promotion

Products

Cluster

Formats

Store

Dec 21, 2008

8

Business Regulatory : Organization Structure HO HO Head – Business Regulatory

State

Policy Advocacy

Association Management

Economy Research

Business Impact Analysts

Sector Experts

Cluster Trade Issue Experts

Store

Dec 21, 2008

9

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