Oracle Linux Basic Support Oracle Linux Basic Support consists of: • • Unlimited service requests1 • • Access to patches, fixes, security patches and security alerts • • 24x7 access to My Oracle Support (web-based customer support system), including the ability to log service requests online • • 24x7 access to Oracle Unbreakable Linux Network • • Hardware certification2
Oracle Linux Premier Support: • Unlimited service requests1 • Access to patches, fixes, security patches and security alerts • Access to certain security patches that may be applied while your supported systems are operating and that do not require a system reboot3 • 24x7 access to My Oracle Support (web-based customer support system), including the ability to log service requests online • 24x7 access to Oracle Unbreakable Linux Network