Noah Bittel Resume 5

NOAH BITTEL 45 Elderberry Road Thorold, Ontario, L2V 0E7 (519)-375-7795, [email protected] EDUCATION Bachelor of Sport Management (honours) Brock University, St. Catharines, ON

September 2016 - Present

EMPLOYMENT EXPERIENCE Server May 2017 - Present Boston Pizza, Owen Sound, Ontario ▪ Was consistently near the top in dessert sales and pulse responses among servers by being attentive to what the customers wanted. ▪ Trained new staff on host/expo/server by multitasking effectively and showing them how to do the job the best way possible and how to always work as a team. ▪ Provided excellent service to customers ensuring all of their needs were handled in a timely manner by consistently applying all seven steps of the perfect guest experience (PGE) to each of my tables. Wash Pipe Assembly June 2016 - August 2016 Hobart, Owen Sound, ON ▪ Consistently met the daily quota of 12 dishwashers by having a strong work ethic and managing my time well throughout each day. ▪ Kept up with the demand of dishwashers the company needed by working overtime as needed and adapting to what needed to be done. ▪ As the process of each dishwasher took approximately 110 minutes, I was able to stay focused by dividing my assignment into smaller tasks to ensure everything was done at the right time. Jr. High Youth Group Planning Coordinator September 2014 - June 2016 Owen Sound Alliance Church, Owen Sound, ON ▪ Increased attendance at junior high events by being creative and working well together as a team to provide a fun atmosphere for kids to come on Thursday nights. ▪ Took on more responsibilities as time went on and frequently showed up significantly early on nights to maximize the planning of the event. Pizza Artist September 2013 - January 2015 New Orleans Pizza, Owen Sound, ON ▪ Earned the trust of my supervisors by working hard and always having a positive attitude which continued to give me more responsibility in the workplace including closing the store at the age of 16. ▪ Contributed to excellent customer service by answering the phones and working the cash at the front with great interpersonal communication skills. ▪ Created a good atmosphere every night I closed the store by putting an emphasis on working as a team and towards each of our strengths. Umpire April 2012 – August 2014 Owen Sound Baseball Association ▪ Ran efficient baseball games by being quick and confident to make calls and correctly communicating to teams when there was confusion about a play. ▪ Handled criticism well from fans when a call did not go their way by having a positive attitude and being assertive about all decisions that had been made.

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Noah Bittel 519-375-7795 VOLUNTEER EXPERIENCE Sport Management PR & Event Team September 6, 2018 - Present Brock University, St. Catharines, ON ▪ Promoted the Sport Management program at Brock University by representing the program at the Ontario University Fair and Brock open house by answering any questions prospective students had and acting professionally throughout the events. ▪ Ran a successful Sport Management 1P94 Professional Development Conference by planning the event thoroughly with the event team and organizing an operational plan. ▪ Ran a successful Sport Management Alumni Day while coordinating each aspect of the event and making sure everything ran smoothly and that the alumni were treated with the utmost professionalism. BacktoBack Welcome Back Gala October 23, 2018 Tailgate Sports & Entertainment, Toronto, ON ▪ Provided front-line service to those attending the event by ensuring all questions and inquiries were handled in a timely manner and being professional in communicating with the Toronto Blue Jays alumni at the event. ▪ Dealt with the conflict of miscommunication at the silent auction table by explaining to the guests why it had been done that way and helped calm down those who were upset. Cross Country Meet Coordinator October 13, 2016 Timothy Christian School, Owen Sound, ON ▪ Ran a smooth event by planning the course thoroughly and ensuring that volunteers were posted at each station throughout the event in case there were any problems with the course ▪ Produced efficient scores and results for the courses by collaborating with the supervisors to ensure flawless results. Ontario Volleyball Association (OVA) December, 2016 - February, 2017 Brock University, St. Catharines, ON ▪ Contributed to two successful volleyball tournaments by doing what was asked of me whether it was being efficient as a scorekeeper or making quick, confident decisions as a linesman. ▪ Trained new volunteers on how to keep score by giving them reasoning as to why every box had to be filled in a certain way, and consistently double-checking to ensure they were doing it correctly. Administrative Assistant September 2014 - January 2015 Alzheimer Society of Grey Bruce, Owen Sound, ON ▪ Reported to multiple people in the organization and kept ahead of schedule for each deadline by demonstrating a strong work ethic and organizing everything that needed to be done. ▪ Increased attendance at the 2015 MS walk in Owen Sound by walking around downtown and distributing ads at local businesses to promote the event. AWARDS Brock University Returning Scholars Award Second Year Sport Management References Available Upon Request

2017-2018