Nikita Hamilton
2991 Texas Pike Spencer, IN 47460
Phone (812) 821-4974 (812) 821-6760 E-mail
[email protected]
Objective
To meet and exceed the standards of my given position and provide outstanding customer service
Education
August 2004- May 27, 2008 Spencer, IN
Owen Valley High School
A and B honor roll for four consecutive years 2008-2012 Saint Marys-of-the-Woods College West Terre Haute, IN Beginning September 19, 2008 (W.E.D.) Program (Online Classes Only)
I am proficient in Windows 2007, and all of the Microsoft programs, including Microsoft Word and Microsoft Excel. I can learn any software program, new or old. I have experience with QuickBooks, and I am familiar with Peachtree Accounting for DOS, and I am an extremely quick learner. I am looking for a full or part-time, permanent position. My husband and I are both volunteers at Big Brothers Big Sisters.
September 2008 – December 2008 Professional experience
Precision Rx Specialty Solutions (Anthem Insurance) Indianapolis, IN Pharmacy Customer Advocate 1 • Answer the telephones, process insurance claims through major medical and Medicaid, set up refill orders for patients, provide outstanding service to the patients, make sure they get their medication on time, solve difficult problems, try to get people to use our pharmacy and really sell our service to them, manage my work space, complete work in a timely manner, accept change always and adapt quickly October 2007-August 2008 Owen County State Bank Spencer, IN Teller • Provide excellent customer service in a fast paced environment, process debit and credit transactions, assist customers with the balancing their checkbooks, providing account information, handling cash from small to large amounts, balancing all transactions, and answering the phones in order to assist the telephone customers
July 2007-September 2007 Bloomington Vet Hospital IN
Bloomington,
Veterinarian Technician Assist the doctors in surgery, clean and sterilize surgical instruments, assist with medical exams, distribute medication, work directly with all of the patients, work in the pharmacy, calculate dosages, and administer some shots, speak with the owners about their pets, give post-surgery instructions to the owners, take and develop x-rays, kennel work only on Sundays August 2006-July 2007 Marsh Supermarkets Bloomington, IN Off ice Clerk, Front End Super visor •
Provide customers with outstanding customer service, send payments through Western Union, handle large and small amounts of cash, work the safe, prepare register cash drawers for the cashiers, help manager with schedules, distribute paychecks, and supervise people on the front end.
March 2007-June 2007
Michaels Arts and Crafts Bloomington, IN
Cashier •
Assisted customers with their check outs and purchases, answered telephones
February 2000-August 2006 Royer Veterinarian Services Worthington, IN Kennel Staff ( three years) Veterinarian Technician •
Clean cages, take and develop x-rays, administer medication, assist in surgery, cleaned and sterilized surgical instruments, farm calls, record information in the medical charts, check patients in and out of the clinic, answer the phone, receptionist work, processing cash, bookkeeping, handled the personal and company spending accounts with some assistance, as well as the checkbooks, prepared excel spreadsheet graphs in order to maintain our expenses and profits for the year and month, assisted the manager with developing a quota that we wanted to reach bi-weekly, monthly, and annually, processed check and credit payments, handled most of the collections, billed clients with credit programs, scheduling appointments and surgeries, calculate dosages for medications, work in the pharmacy filling prescriptions
I help at my family’s business when I am needed. My uncle is the salesmen for the company, as was my grandfather. I help in the office, answer the phones, bookkeeping, I help record the profits, loses, and spending accounts of the traveling salesmen, and I know how to balance the business books, as well as the company checkbook. My grandmother and her accountant recently taught me how to use Quick Books, I know
some of the basics of Quick Books, and would like to learn more, and assist with selling their product to the larger car manufacturers. The name of the business is Fasco Hardware Automotive.
Volunteer experience
Pet Refuge, volunteering as a kennel position at a no-kill shelter, Big Brothers Big Sisters (Currently Involved) Reigns of Life, volunteering as an arena worker, leading horses around for patients in therapy, and cleaning the horses’ stalls Royer Veterinarian Services, volunteering as a kennel worker and animal care taker
References
Scott Royer DVM Coal City, IN
(812) 875-8866
Stephanie Reynolds
(812) 875-8866
Royer Veterinarian Services
Gordon Wells President of Owen County State Bank
(812) 829-4811
Owen County State Bank
Bob Truesdel Vice President of Owen County State Bank (812) 829-4811 Owen County State Bank
Jean Seger- Math teacher Owen Valley High School (812) 829-2266
Marsha Williams- Teller Owen County State Bank (812) 829-4811 ext~245
Mary Alice Cox DVM Bloomington Veterinary Hospital
(812) 339-6115
Sherrel Taylor- Manager/Head Teller/AVP Owen County State Bank (812) 829-4811
Sandra McKay- Assistant Manager Owen County State Bank (812) 829-4811
Gloria Figg- I.C.E. Coordinator Owen Valley High School (812) 829-2266