Moving

Hi there, This is Lithida Kongvongsa. As we spoke on the phone last Friday, I will be moving from 11 Robin Cir, Apt#6, Norton MA to “Aiken, SC 29803” instead of San Marcos, Ca. Therefore, please revise your moving estimate accordingly. In addition, please also revise your estimate according to my moving inventory list attached with this email. In additionj, please including full cover insurance with your price. Also, please answer the questions below and attach the answers to your revised estimation. 1. Does the estimated price include loading, moving and unloading to new place? 2. How do you label and load up the boxes to the truck? 3. How do you load the boxes down to new place? 4. Does the price include my furniture wrapped and secured in the truck? How will you do it? 5. What type of equipment and truck will you be using? 6. Is this going to be a direct move or are you going to have multiple stop overs? 7. How do you weight the truck? Where? Will I be there? 8. Will you adjust the price if the loaded furniture/goods weight is more or less from what you estimated? Please add this statement clearly in your moving estimate. 9. Please list all the moving dates you will be available between Dec 9th 2009 and Dec 16th 2009? 10. How long will it take for my stuff to arrive at my new place after you pick them up from my current location? 11. Does the price include the insurance? Any deductible? Please include the insurance policy in your estimate. 12. What is going to happen if my TV is broken or my furniture is scratched? How will I file a claim? How long will it take to resolve the claim? 13. How differently will you handle these claims? 14. Who am I going to be talking for claims? 15. How fast will the claim be processed? Should you have any question please do not hesitate to call me or email me. Look forward to here from you soon. Best regards, Lithida Kongvongsa