MOTIVATION AND ROLE OF NURSE
Dr. Neena Narula
DEFINITION Motivation is the force that initiates, sustains and directs activity of organism.
MOTIVATION •Affective
arousal
•Direction •Desired •Achieve
effort target
•Predispositions •Precipitations
THE MOTIVATION CYCLE
PSYCHOLOGICAL NEEDS
Freedom
Security
Achieve
Affection
Recognition- Social approval
Companionship
Self assertion
Self actualization
MOTIVES
Exploratory/ Curiosity
Mastery
Acquisition/ Possession
Constructive
Self-display
Self-abasement (Submission to authority)
Combat Motive (fighting against wrong or right
INCENTIVES Biological Incentives Social Incentives Better income Better home Better social group Better opportunities for Promotion Rewards and punishment Competition Grades & marks Judicious use of praise & blame Success and failures
ASPECTS OF MOTIVATION
Determination
Ambition, Goal, Purpose
Interest
Attitude, Likes & Dislikes
Inspiration
Tension
Incentive
BEHAVIOR OF MOTIVATED PERSON
Selective
Concentrated attention
Consistency
Arousability
Sensitive
Reactive to stimuli
Emotional Intelligence
Motivation: Emotional Tendencies that guide or facilitate reaching goals
Achievement: Striving to improve
Commitment: Aligning with goals of the group
Initiative: Readiness to act on opportunity
Optimism: Persistence in pursuing goals despite setbacks
Self Actualization Autonomy, fulfillment from job, ability to demonstrate creativity, & innovation for challenging tasks Self esteem needs Recognition ,promotions, participation in decision making Affiliation needs Positive interactions with coworkers & managers Safety needs Job security, retirement, and health / medical plans Safe working environment Physiological Needs Adequate salary, & working conditions ( e.g. Lighting, air conditioning etc.)
H E I R A R C H Y
DETERMINANTS OF JOB SATISFACTION
Achievement Recognition Work itself Responsibility Advancement
DETERMINANTS OF JOB DISSATISFACTION •
Policies
•
Administrative Policies
•
Supervision
•
Salary
•
Interpersonal Relations
•
Working Conditions
WHAT MOTIVATE EMPLOYEES Growth:
Need to make creative & productive effect, sense of wholeness (problem solving).
Relatedness:
Need for developing & sustaining
relations with significant others (sharing thoughts). Existence:
Concern with material & physiological requirements (food, water , Pay, benefits, Working conditions)
WHAT MOTIVATE EMPLOYEES CONTIN…..
Achievement & Recognition: Need to succeed, Opportunity to increase knowledge
Power: Need to influence others
Affiliation: Need to liked & approved by others.
WHAT MOTIVATE EMPLOYEES CONTIN…..
Responsibility & Learning: To increase understanding to more complex tasks, leading to next level of growth
Advancement: Higher order task may be presented to the employee
Interest: Enabling to become experts, giving complete unit of work
Model of Work Motivation Core Job Characteristics
Psychologica l States
•Skill Variety •Task Identity •Task Significance
Meaningfulnes s of the work
Autonomy
Responsibility for outcomes of the work
Feed back
Outcome s
•High internal work motivation •High Growth Satisfaction •High Work Effectiveness
Knowledge of actual results of work activities
Knowledge and skills, Growth need strength ,Content satisfaction
Job Characteristics Skill Variety: Requirement of variety of different activities in carrying out work and number of skills Task Identity: Completion of identifiable piece of work Task Significance: Substantial impact on the lives of other people Autonomy: Freedom and Independence Feedback: Work activities provide individual with direct and clear information about effectiveness of performance
PREDICTING EMPLOYEE’S BEHAVIOR
In order to understand worker’s Behavior Ask “what rewards do your employee value?”
EXPECTANCY
Strength of individual’s need for particular outcome.
Perception of her performance related to other outcomes. (outcome – outcome association)
Perception that her effort will influence performance. (Action – outcome association)
Evaluation of outcomes & inputs by comparing with others.
EQUITY Equity exists when ratio of person’s outcomes to inputs is equal to the ratio of other’s outcomes and inputs My Inputs (Education, experience Age etc.)
My outcomes (Salary Promotion Bonuses etc.)
Other’s Inputs (Education, Experience Age etc.)
Other’s outcomes (salary, Promotion, Bonuses, etc.)
METHODS OF INEQUITY RESOLUTION
Reduce Productivity
Longer Break Times
To obtain increase in Pay / bonus / a new job title
Cognitive distortions
Transfer to another department
Distorting the inputs/ outcomes of others
SATISFACTION - PERFORMANCE MOTIVATION
Value of Reward
Effort
Perceived effort\ Reward probability
Sense of accomplishmen t
Ability and traits
Performance accomplishment
Role perceptions
Promotion or bonus
Perceived equitable rewards
Satisfaction s
Research indicated that participants who were given specific & challenging goals outperformed those who were given vague goals such as “do your best”
GOAL SETTING
Requires careful planning and fore thought on the part of manager
Specific & measurable, Challenging yet reachable
REMEMBER
Motivation is an individual’s voluntary drive to satisfy need.
Thank You
Thank you