Mohan 2

Mohan Doss M 17/A, Sreenilaya House Govt High School Road Behind Global Kids School Ward No 26 Marathahalli - 37

Ph : 91 9916131203 mailto: [email protected]

Have More than Three years of experience with diversified skills in System administration, Remote administration, end-user training and technical support. Expert troubleshooting skills and group presentation experience. I intend to give 100% in all my endeavors, to achieve the company's objective.

SUMMARY

3+ years experience in System - Networking Side

QUALIFICATIONS

BE – Electrical and Electronic Engineering 1st Class (70%), Pallavan College of Engineering Madras University

rience Summary

Organization Name : ACS. ( Affiliated Computer Science ) Profile : System Analyst (Windows L2 Support) Nature of Job : • • • • • Duration

Check the windows Server health check and maintaining the disk space Creating and deleting the Active directory user ID and give the file permission as per the team requirements Installing Monthly Windows Hot fix and security Patches Installing and configuring Windows cluster 2003 Installing and configuring Windows servers, IIS, Web hosting. : March 2006 to Till Date

Organization Name : CMS Computers Ltd., Reporting Site : Electronic Data System Profile : Customer Support Engineer

Nature of Job

: 1. 2. 3. 4. 5. 6. 7.

Duration

Troubleshoot the Desktop Issue and Microsoft Application Configuring V-LAN , Assigning static IP as per client request Configuring mail for users in Microsoft Outlook client Administration of Windows NT 4.0 server and around 350 desktops Monitor Leased Line connectivity Maintaining the Software License Trouble shooting all hardware and OS related issues and co-ordinate with vendors if required.

: Aug 2005 to March 2006

Organization Name : CMS Computers Ltd., Reporting Site : AMP Sanmar (CSC Project) Profile : Customer Support Engineer Nature of Job

Duration Organisation Name Reporting Site Profile Nature of Job

Duration

: 1. 2. 3. 4. 5. 6. 7. 8.

Monitoring Win 2000 & Lotus Notes Server Creating and managing ADS and Lotus Notes User Managing Lotus Notes Server and Users Monitering replication and Users certification Setting up database ACL & maintaining database security Creating Certificates, Cross-Certificates, Users & Groups Scheduling the Daily Backup Using Arc Serve 2000 Help desk Lead - Register the Daily Calls and Allot the Engineer for particular Location 9. Coordinate the Vendor to solve the Issue 10. Co-ordinate 90 Reliance Life Insurance BO and maintained all IT asset : Sep 2004 to July 2005 : Info Services : Scope International (IBM Project) : Customer Support Engineer : 1. Installing and Configuring Lotus Notes Client 2. Schedule backup using Arc Serve, 3. Mail and Oracle Servers in day to day operation 4. Restore the database in DR Server 5. Handling the User end Desktop Level Calls : May 2003 to Aug 2004 Chennai

 To Installing and trouble shooting Windows 2000/2003 Server, Windows NT 4.0 Terminal  Installing and Trouble shooting DNS, DHCP and IIS 5.0  Implementing set of permissions and security as per the customer needs, to prevent the files and folders from unauthorized access.  Creating and configuring user Profiles including Roaming and mandatory levels  Installing and Configuring Network printer's  Establishing network connectivity as Domain and Workgroup levels with Windows 2000.  Taking Backup and restore from ARC Serve 2000 and Installed open file agent  Installation of ARCServe 2000 and BrightStor for Backup of All servers.  Creating and Managing Active Directory Users  Installing &Configuring Lotus Domino 6.5 and Clients  Creating and managing the Lotus Notes Users and Groups  Configuring Monitoring & Troubleshooting Mail Routing and Replication  Certifying Users and Web users in lotus Notes  Maintaining the User mail Quota levels  Installing and Configuring IIS & SQL Servers  Managing the SQL Database Server  Setting up database ACL & maintaining database security  Creating Certificates, Cross-Certificates, Users & Groups

Platforms Microsoft

Version Windows NT4.0, Windows 2000 and Windows XP. Windows 2000 Server, Citrix Metaframe XP

Server Products Mail Anti Virus Pack

Version Lotus Domino server 5, 6.5 and MS outlook Norton Anti-virus Corp Edition8.0, E –Trust Anti Virus 7.1

Applications Client software Tools

Version IIS, SQL Server 2000, Service Center, and Microsoft Client applications. ARC Serve for NT/2000, Net Cool, Net IQ, HP SIM, Dame ware, PC Anywhere, Remotely Anywhere, Remote Admin, WhatsUP Professional

Hardware Desktop Printers

Models IBM, Compaq, Dell (All Type) LaserJet

Father’s Name

:

S.K.Murugesan

Date of Birth

:

09-04-1981.

Martial Status

:

Single.

Permanent Address

:

#14/6 Chairman Panjatchram Street. Gandhi Nagar Arakkonam - 631003

Contact 

:

04177-238137

Languages Known

:

Tamil, English.

Reference

:

Will be provided if required.

Place : Bangalore