Mobile Commerce
Sub: E Business(IMT-77)
Definition
Mobile Commerce is any transaction, involving the transfer of ownership or rights to use goods and services, which is initiated and/or completed by using mobile access to computermediated networks with the help of an electronic device.
History Coca-cola introduced vending machine in Finland powered by the SMS payment facility. First Mobile-Banking was introduced by Merita Bank of Finland. In 1998 the first commercial download of ringtone was possible in Finland.
Products and Services Available
Mobile Ticketing Mobile vouchers, coupon and loyalty cards. Content purchase and delivery Location-based services Information Services Mobile Banking Auction Mobile Purchase Mobile Marketing and Advertising
Payment Methods Premium-rate calling numbers Charging to the mobile user’s bill Deduction from their calling credit Registration of a credit card that is linked to a SIM card
M-Commerce Comfort Levels of US Consumer (per device) 70% 60% 50% 40% 30% 20% 10% 0%
Phones PDAs
Not at all comfortable
Uncomfortable
Neutral
Comfortable
Extremely com fortable
Status (Source: Forrester Research)
Services Used by Internet-Enabled Mobile Phone Users Globally 80% 70% 60% 50% 40% 30%
E-mail Banking Purchasing Games
20% 10% 0% ia As
il z a Br
pe o r Eu
an p Ja No
de i ica r e ldw m r A Wo rth
Source: AT Kearny, August 2002
Prepaid Subscribers In World Region, 2001-2204 100% 90% 80% 70% 60%
Year-2004 Year-2003 Year-2002 Year-2001
50% 40% 30% 20% 10% 0%
Europe
Asia Pacific
Greater China
North America
Source: EMC
South America
Worldwide
WAP enabled Bank accounts in Western Europe (2000-2004)
32
2004
24
2003
13
2002
5
2001
2000
2
Total (millions)
Global Mobile Commerce Revenue, 2000-2005(USD millions) 25 20 2000 2001 2002 2003 2004 2005
15 10 5 0
North America
Western Europe
Asia
Latin America
Other
Source: Jupitar Research
Global
US
Japan
Value of E commerce Activities in India
2500 2000 1500 1000 500 0 2002-03
2003-04
20042005-06 05 2005-06
B2C –Rs crore
Hindrance in M Commerce Growth
Physical constraints of mobile device The difficulty of technology applicators to bring easy-to-use inexpensive and secure technology The consumers resistance to change their payment habits Delay on standardization of mobile technology Small screen,awkward keyboard Limited storage
Global Prospect Portable On the go New age Availability
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