Mike Haran, Pgmp, Pmp
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Mike Haran, PgMP, PMP Program Manager at Experian [email protected]
Summary PMI certified program manager (PgMP) and project manager (PMP) who partners with executive-level sponsors to successsfully complete large, complex, business-critical, global projects and programs. Uses project/program management best-practices, communication techniques, and real-life experience to create program environments that are productive, results-focused and enable high team morale and satisfaction.
Specialties Aligning business strategy/goals with program activities; Client- facing projects and client management; Information security, legal, compliance; PMP exam instructor; PgMP exam coach; Significant knowledge of global business and IT trends; Passionate, disciplined, leads by example; Skilled communicator and presenter.
Experience Program Manager at Experian July 2008 - Present (1 year 4 months) Experian’s Global Corporate Systems (GCS) group is responsible for leading projects and operational activities to ensure that Experian’s 12,000+ global business systems users experience a high level of satisfaction. As a program manager in the GCS group my key activities include: - Partnering with GCS teams, Experian senior leaders, global IT teams, vendors, system super users, and other stakeholders to ensure that business needs, service levels and stakeholder expectations are met or exceeded. - Successfully leading program and project teams to plan and implement various infrastructure, process improvement and customer service initiatives to ensure that system performance, support performance and overall customer satisfaction targets are met or exceeded. - Building and maintaining long-term, productive relationships to ensure high performance, continuous improvement, and high morale. Recent initiatives include the creation of a global (20 countries) super user network to increase global knowledge-sharing, strengthen relationships, reduce costs and increase productivity; created and led a customer-focused program that increased the US-based systems users’ satisfaction level by 40%. 1 recommendation available upon request Program Manager/Senior Project Manager (PMO) at Experian October 2005 - June 2008 (2 years 9 months)
Page 1
As a member of the Experian Program Management Office (PMO), successfully led program and project teams on multi-year, multi-million dollar, large-scale strategic initiatives. Accountable for managing activities from concept through operational transition. Examples include: a sixteen project program that integrated several recent acquisitions onto Experian’s ERP systems and business processes; a complex information security project to ensure protection of critical data; creation of a global security operations center; migration of several of the world’s largest financial institutions to a new business-critical platform; creation of a strategic approach and detailed plan to implement project portfolio management. 2 recommendations available upon request Senior Software Project Manager at Experian October 2003 - September 2005 (2 years) As a member of the Experian's Application Solutions Group, successfully led teams on multi-year, revenue-generating, large-scale application development projects. Consistently met or improved upon time and budget goals by creating streamlined project plans and through aggressive risk and issue management and relationship-building. Examples include: led a cross-functional program that migrated 35 of the world’s largest financial institutions' credit scoring models from a legacy platform to a new platform; worked with marketing groups and managed application development teams to create new multi-million dollar revenue-generating products; managed the application development for the creation of a new high-priority fraud prevention software platform; spearheaded efforts to create standardized project management templates, processes, roles, and tools to increase productivity of all project managers in the group. Senior Project Manager/Operations Manager at M. Gordon Publishing / Tradingmarkets September 1999 - September 2003 (4 years 1 month) Managed projects, programs, portfolios and operations for a publisher of educational materials for investors, hedge fund managers and traders. Led e-commerce web site development, affiliate relationship management, product development, IT infrastructure planning and implementation projects and operations. 1 recommendation available upon request Telecommunications Manager / Network Analyst at Museum of Fine Arts, Boston September 1996 - October 1999 (3 years 2 months) Initiated, planned and managed various large-scale IT and telecommunications projects.
Education Stanford Univ. School of Prof. Dev. SCPM Certificate, Advanced Project Management, 2007 - 2008 Activities and Societies: Stanford Certified Project Manager Certification (SCPM) University of California, Irvine
Page 2
Advanced Project Management, 2005 - 2005 Activities and Societies: Advanced Project Management Training University of Hartford BSBA, Finance and Economics, 1988 - 1992
Interests Voracious reader, life-long student of business trends, financial markets, politics, current events and global cultures. Former professional golfer, currently a 5 handicap.
Page 3
Mike Haran, PgMP, PMP Program Manager at Experian [email protected]
4 people have recommended Mike "I don't know how he did it, but Mike deftly juggled an incredibly full schedule of projects, products and events at TradingMarkets.com without missing a beat!" — Brice Wightman, Editor-in Chief, TradingMarkets.com, worked with Mike at M. Gordon Publishing / Tradingmarkets "I had the pleasure of working with Mike on an engagement at Experian. I was immediately impressed with his professionalism and great insight into issues. Mike is not only a great person to work with, he is also an excellent program/project manager who has been an encouragement to me in pursuing my PMP. I have a limited number of people that I consider 10-percenters, those who stand-out from the crowd and are in the top 10% in any organization. I would definitely put Mike in this category." — Robert McMillen, Principal/Consultant, Triora Group LLC, reported to Mike at Experian "I worked with Mike Haran for a little over a year and found him to be the consummate project manager: He communicates complex ideas effectively and clearly, and his organizational skills are unparalleled. Mike works hard to bring all of his personal resources to bear to keep his project teams engaged from planning through completion. His presentation skills are far above standard, and, as if all this were not enough, Mike often finds ways to serve his team members in little ways that make their jobs easier and makes the members feel more appreciated. Mike brings great value to whatever organization is wise enough to engage him." — Norman Naylor, MBA, PMP, Project Management Expert, Experian, worked directly with Mike at Experian "Mike is the consummate project manager who is insightful, hard-working, organized and professional. Mike always had an uncanny ability to be able to get to the root of issues and break them into manageable pieces. He then effectively led teams in accomplishing their tasks by skillfully providing guidance and recommendations." — Brent Hill, DTM, Director, Client Services, Experian, worked directly with Mike at Experian
Page 4
Contact Mike on LinkedIn
Page 5
Summary PMI certified program manager (PgMP) and project manager (PMP) who partners with executive-level sponsors to successsfully complete large, complex, business-critical, global projects and programs. Uses project/program management best-practices, communication techniques, and real-life experience to create program environments that are productive, results-focused and enable high team morale and satisfaction.
Specialties Aligning business strategy/goals with program activities; Client- facing projects and client management; Information security, legal, compliance; PMP exam instructor; PgMP exam coach; Significant knowledge of global business and IT trends; Passionate, disciplined, leads by example; Skilled communicator and presenter.
Experience Program Manager at Experian July 2008 - Present (1 year 4 months) Experian’s Global Corporate Systems (GCS) group is responsible for leading projects and operational activities to ensure that Experian’s 12,000+ global business systems users experience a high level of satisfaction. As a program manager in the GCS group my key activities include: - Partnering with GCS teams, Experian senior leaders, global IT teams, vendors, system super users, and other stakeholders to ensure that business needs, service levels and stakeholder expectations are met or exceeded. - Successfully leading program and project teams to plan and implement various infrastructure, process improvement and customer service initiatives to ensure that system performance, support performance and overall customer satisfaction targets are met or exceeded. - Building and maintaining long-term, productive relationships to ensure high performance, continuous improvement, and high morale. Recent initiatives include the creation of a global (20 countries) super user network to increase global knowledge-sharing, strengthen relationships, reduce costs and increase productivity; created and led a customer-focused program that increased the US-based systems users’ satisfaction level by 40%. 1 recommendation available upon request Program Manager/Senior Project Manager (PMO) at Experian October 2005 - June 2008 (2 years 9 months)
Page 1
As a member of the Experian Program Management Office (PMO), successfully led program and project teams on multi-year, multi-million dollar, large-scale strategic initiatives. Accountable for managing activities from concept through operational transition. Examples include: a sixteen project program that integrated several recent acquisitions onto Experian’s ERP systems and business processes; a complex information security project to ensure protection of critical data; creation of a global security operations center; migration of several of the world’s largest financial institutions to a new business-critical platform; creation of a strategic approach and detailed plan to implement project portfolio management. 2 recommendations available upon request Senior Software Project Manager at Experian October 2003 - September 2005 (2 years) As a member of the Experian's Application Solutions Group, successfully led teams on multi-year, revenue-generating, large-scale application development projects. Consistently met or improved upon time and budget goals by creating streamlined project plans and through aggressive risk and issue management and relationship-building. Examples include: led a cross-functional program that migrated 35 of the world’s largest financial institutions' credit scoring models from a legacy platform to a new platform; worked with marketing groups and managed application development teams to create new multi-million dollar revenue-generating products; managed the application development for the creation of a new high-priority fraud prevention software platform; spearheaded efforts to create standardized project management templates, processes, roles, and tools to increase productivity of all project managers in the group. Senior Project Manager/Operations Manager at M. Gordon Publishing / Tradingmarkets September 1999 - September 2003 (4 years 1 month) Managed projects, programs, portfolios and operations for a publisher of educational materials for investors, hedge fund managers and traders. Led e-commerce web site development, affiliate relationship management, product development, IT infrastructure planning and implementation projects and operations. 1 recommendation available upon request Telecommunications Manager / Network Analyst at Museum of Fine Arts, Boston September 1996 - October 1999 (3 years 2 months) Initiated, planned and managed various large-scale IT and telecommunications projects.
Education Stanford Univ. School of Prof. Dev. SCPM Certificate, Advanced Project Management, 2007 - 2008 Activities and Societies: Stanford Certified Project Manager Certification (SCPM) University of California, Irvine
Page 2
Advanced Project Management, 2005 - 2005 Activities and Societies: Advanced Project Management Training University of Hartford BSBA, Finance and Economics, 1988 - 1992
Interests Voracious reader, life-long student of business trends, financial markets, politics, current events and global cultures. Former professional golfer, currently a 5 handicap.
Page 3
Mike Haran, PgMP, PMP Program Manager at Experian [email protected]
4 people have recommended Mike "I don't know how he did it, but Mike deftly juggled an incredibly full schedule of projects, products and events at TradingMarkets.com without missing a beat!" — Brice Wightman, Editor-in Chief, TradingMarkets.com, worked with Mike at M. Gordon Publishing / Tradingmarkets "I had the pleasure of working with Mike on an engagement at Experian. I was immediately impressed with his professionalism and great insight into issues. Mike is not only a great person to work with, he is also an excellent program/project manager who has been an encouragement to me in pursuing my PMP. I have a limited number of people that I consider 10-percenters, those who stand-out from the crowd and are in the top 10% in any organization. I would definitely put Mike in this category." — Robert McMillen, Principal/Consultant, Triora Group LLC, reported to Mike at Experian "I worked with Mike Haran for a little over a year and found him to be the consummate project manager: He communicates complex ideas effectively and clearly, and his organizational skills are unparalleled. Mike works hard to bring all of his personal resources to bear to keep his project teams engaged from planning through completion. His presentation skills are far above standard, and, as if all this were not enough, Mike often finds ways to serve his team members in little ways that make their jobs easier and makes the members feel more appreciated. Mike brings great value to whatever organization is wise enough to engage him." — Norman Naylor, MBA, PMP, Project Management Expert, Experian, worked directly with Mike at Experian "Mike is the consummate project manager who is insightful, hard-working, organized and professional. Mike always had an uncanny ability to be able to get to the root of issues and break them into manageable pieces. He then effectively led teams in accomplishing their tasks by skillfully providing guidance and recommendations." — Brent Hill, DTM, Director, Client Services, Experian, worked directly with Mike at Experian
Page 4
Contact Mike on LinkedIn
Page 5
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