Menofyia University Faculty Of Nursing Nursing Administration

Menofyia University Faculty of Nursing Nursing Administration

Under supervision of

: Prepared by .Asmaa saber zeidan- 1 .Asmaa Hassan Shalaby- 2 .Asmaa Elmohamady Eletawy- 3 4- Asmaa Ibrahim Elhabashy. .Eslam samir abd Elkader- 5 6- Ebtesam Hegazy saad. .Ebtehal abd Elsalam- 7

: Out lines . Introduction- 1 . Definition of delegation- 2 . Reasons for delegation- 3 . The goal of delegation distributed by whom- 4 . Principles of delegation- 5 . Conditions that facilitate delegation- 6 . Factors should be assessed before delegation- 7 . Process of delegation- 8 . The five rights of delegation- 9 . Delegation obstacles- 10 . Reasons of delegation refusal by subordinates- 11 . Accountability in delegation- 12 . Common delegation errors- 13

Delegation Definition of Delegation: -Is the transfer of responsibility for the performance of an activity from one individual to another while retaining accountability for the out come. Reasons for delegation: 1- Delegation save time 2- It maximizes the use of the talents of staff. 3- Providing motivation and commitment. 4- Reduce managerial costs. The components of delegation: 1- The delegator. 2- The delegatee. 3- The supervision.

Principles of delegation: 1- Know your self and your team members well. 2- Assess strengths, weakness, job descriptions, the situation, and the skills of your self and the team members. 3- Understand the practice act, practice limitations. 4- Know the job requirement. 5- Keep communication clear, complete and constant. 6-Evaluation (Feed back).

Conditions that facilitate delegation: 1- First, the managers need to understand the concept of delegation. 2- The following of delegation principles. 3- They need to overcome feeling of loss of prestige by develop apositive atmosphere. 4-They need to have effective communication and good relations with staff. 5- They should concentrate on the accomplishment of over all goal and Objectives rather than day details.

Factors should be assessed in decision making to delegate: 1- Potential for harm. 2- Complexity of the nursing activity. 3-Required problem solving and innovation. 4- Predictability of the out come. 5- Extent of client interaction. Process of delegation: 1- Select capable person. 2- Explain the task and outcomes to occur. 3- Give the necessary authority and means for doing the job. 4- Arrange to keep in contact and give your feedback.

*Delegation passes through the following :A- Assessment: 1- Review criteria for delegation: * Qualifications of delegator * Qualifications of delegatee * Appropriateness of delegations under practice 2- Situational assessment: *Assess the patient need *Assess the care setting *Assess the avaliable resources

B- Planning: 1- Plan for the tasks involved: * Determine the implications of the delegation for the patient and others affected. * Identify each task to be performed and knowledge & skills needed to perform that task. * Document, demonstrate current competence of delegatee for each task.

2- Plan for accountability: * Assure delegator acceptance of accountability for each task's Performance. * Assure delegatee acceptance of account. * Ability for proper performance of each task.

C- Implementation: 1-Direct the performance of the task and make the expectations of that performance clear to delegatee. 2- Monitor the delegatee's performance to make sure that policies, procedures, and standards of practice are properly followed . 3- Provide for proper documentation of all tasks.

D- Evaluation: 1- Evaluate the patient following completion of the delegated tasks. 2- Evaluate the performance of the delegatee in performance of the delegated tasks. 3- Obtain feedback and share that with the delegatee. 4- Review the overall care plan and make adjustments as appropriate.

-The five rights of delegation: 1- The right task. 2- The right circumstances. 3- The right person. 4- The right supervision. 5- The right direction, communication.

-Delegation obstacles: 1- Getting trapped in the "I can do it better my self" fallacy. 2- Lack of ability to direct. 3- Lack of confidence in subordinates. 4- Lack of confidence in self. 5- An aversion to taking a risk. 6- Need to feel indispensable and difficulty letting go. 7- Fear of losing authority or personal satisfaction.

- Why subordinates avoid responsibility or delegation: 1- First with manager's personality. 2- Easier to ask the boss than to decide how to deal with a problem. 3- Fear of criticism for mistakes. 4- Lack necessary information and resources to do a good job. 5- Subordinates may already have more work than they can do. 6- Lack of selfconfidence. 7- Positive incentives may be inadequate.

Who has accountability? Delegator

Delegatee

Own acts

Own acts

Acts of delegation

Accepting the delegation

Acts of supervision

Appropriate notification and reporting

Assessment of the situation follow – up

Accomplishing the task

Intervention, corrective action

Common Delegation errors: 1- Under delegating 2- Over delegating 3- Improperly delegating