Mehrabian Model Of Communication

INDIAN BUSINESS ACADEMY GREATER NOIDA PRESENTATION ON MEHRABIAN’S COMMUNICATION MODEL 

PRESENTED BY : Munindra Pandey

Managerial Communication Mehrabian’s Model of communication

Submitted to: Prof. Rajani Khosla

Submitted by: Munindra Pandey

Mehrabian Model: 

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Introduction: Professor Albert Mehrabian has pioneered the understanding of communication since the 1960. The model is particularly useful in illustrating the importance of factors other than words alone when trying to convey meaning as the speaker or interpret meaning as the listener, but care needs to be taken in considering the context of the communication: style, expression, tone, facial expression and body language in this model did indeed account for 93% of the meaning inferred by the people in the study.

The model:  7% of meaning is in the words that are spoken. 

38% of meaning is paralinguistic. (the way that

the words are said)

 55% of meaning is in facial expression.  

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Characteristics:  This model above has become one of most

widely referenced statistics in communication.  The theory is particularly useful in explaining

the importance of meaning, as distinct from words.

 It is helpful in explaining importance of careful

an appropriate communications.

Limitations: 

Using the Mehrabian percentages is not a reliable model to overlay onto all communications scenarios.

 It is not reliable in telephone and written

communication.

 Some time 100% meaning is in words. 

e.g. no smoking