meanEcO environmentally responsible taxi service
booking at 0800 316 24 24 and online at www.meaneco.com
meanEcO environmentally responsible taxi service
About meanEco Environment Services Management Reports Cars Drivers Advantages Partners & Clients
Booking at 0800 316 2424 and at www.meaneco.com
meanEcO environmentally responsible taxi service
About meanEco meanEco is one of the most forward thinking, 100% carbon neutral, environmentally responsible taxi service operating in the current market. We offer a high quality service that is an affordable alternative to black cabs and other private taxi hire. We understand the importance of providing a high quality taxi service, but also understand the impact our emissions have on the environment we live in. We are dedicated to helping our local environment by planting trees in the areas that we directly pollute. By using our services, you can also help make a difference, share in our joint social responsability but above all else rely on the very highest quality service and fleet available in the marketplace.
‘It is good to have an end to journey towards; but it is the journey that matters in the end’
meanEcO environmentally responsible taxi service
Environment meanEco offers a viable means through which businesses can utilise the highest quality service but have minimal impact on the environment. meanEco runs an environmentally responsible fleet of vehicles and offset all emissions ensuring we are 100% carbon neutral. We offer companies the unique opportunity to actively cut down on emissions and play a part in creatng a greener future in London, by planting trees (through our partnership with the charity ‘Trees for Cities’) directly in the very area that we have polluted. We believe environmental policy, corporate responsibility and business performance are complementary factors, and all can be achieved simultaneously.
Booking at 0800 316 2424 and at www.meaneco.com
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Services At meanEco we offer a professional service that is efficient, economical, reliable and headed by fully trained and highly skilled operators. In order to ensure you and your employees / clients enjoy the best possible service we utilise a state of the art booking and despatch system that provides minute to minute updates on driver location and arrival time. We also have a fully integrated text messaging service on arrival of vehicles. Our vehicles are available 24 hours a day, 365 days a year and they are fully supported by the operations team. Our customer support team is available to assist in any area of the booking process to ensure you receive the best service possible.
Booking at 0800 316 2424 and at www.meaneco.com
meanEcO environmentally responsible taxi service
Management Reports Account Managers
MI Reports
Account Facilities
SLAs
*We provide dedicated senior account managers to look after your accounts on a personal basis * Monthly meetings to discuss individual business requirements * Our account managers are constantly on-hand to help continually improve the service for you and your business * Fully customisable monthly reports available * Report details can include - Spend by cost centre - Spend by individual passenger - Average journey times, routes used and average waiting * Priority service for account holders * 28 day credit facility available on request * Invoicing schedule to suit business needs
* Service Level Agreements (SLA) are available to all clients with accounts that exceed £3000 per month * SLA measured against data from monthly MI report and feedback provided by the customer via the Customer Service Centre
Booking at 0800 316 2424 and at www.meaneco.com
meanEcO environmentally responsible taxi service
Cars meanEco offers a brand new fleet of Toyota Prius and Honda Civic Hybrid vehicles. Both leading industry CO2 emissions of 89g/km and 109g/km respectively and outstanding fuel performance. meanEco recognises the importance of having the right vehicle to suit your needs and that is why we have a range of MPV and VIP vehicles. Although these vehicles are not hybrids, we are currently in the process of refitting all these models with LPG, which significantly reduces CO2 output and enables us to offer alternative forms of transport in an environmentally responsible manner. Whatever form of transport suits your needs we aim to ensure you reach destination in utmost comfort. All our vehicles are audited to ensure that we are 100% Carbon Neutral. Honda Civic Hybrid
Toyota Prius Hybrid
Booking at 0800 316 2424 and at www.meaneco.com
meanEcO environmentally responsible taxi service
Drivers meanEco offers you a high quality service, with dedicated drivers that are higly qualified and trained, and submitted to a hard selection process before they can become a meanEco driver. All your drivers are PCO licensed with many years experience. All drivers are: - Interviewed including background checks, CRB’s, personality test and working knowledge of London - Customer service trained - Performance managed Our Drivers Programme rewards drivers for great service maintained through quality control and customer service feedback. We ensure all of our drivers will all be courteous, helpful with in-depth knowledge of London.
Booking at 0800 316 2424 and at www.meaneco.com
meanEcO environmentally responsible taxi service
Advantages Using meanEco benefits to you in many ways: - We offer lower prices than current private hire and black cab providers - We will produce a monthly environmental report detailing CO2 savings accrued by business through use of meanEco - We ensure a personal contact with senior directors and business managers to assist in service provision between firms - We will provide a tailored and adaptable service for you and your business - Low administration fee - Helps achieve corporate responsibility requirements - You will have the knowledge that you are helping to beautify our City and reduce the impact of climate change
Booking at 0800 316 2424 and at www.meaneco.com
meanEcO environmentally responsible taxi service
Partners & Clients We have close relationships with a number of partner corporations that support our business including:
Our client base is extremely diverse with companies from a wide range of industries and market sectors including: -
finance legal hotels and tourism airline industry
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media healthcare PR and marketing public sector
Booking at 0800 316 2424 and at www.meaneco.com
meanEcO environmentally responsible taxi service
THANK YOU For taking the time to read our brochure. We hope that it has been of interest to you, we look forward to talking to you with regards trying our service, now or sometime soon in the near future.
We are looking forward to working with you
meanEco Head Office: 106 Canalot Studios, 222 Kensal Road, London, W10 5BN telephone +44 (0) 20 7061 6280 freephone +44 (0) 800 316 2424
www.meaneco.com