Mary E Duggan Resume 2009

Mary E Duggan P.O. Box 628 Sudbury, MA 01776 617-777-0606 [email protected]

Executive Summary Budding professional who recently graduated with honors and seeks environment where my creativity, attention to detail, and communication skills will contribute to the organization’s success.

Key Qualifications 

Experienced professional who is fluent in many Web 2.0 applications and strategies.

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Strong team player who takes direction well, and learns quickly.

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Impeccable writing abilities for technical and creative projects.

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Proficient in Adobe Acrobat, Photoshop CS3, Apple OSX, iLife Suite: Microsoft Excel, Outlook, PowerPoint, Word; Google Docs; Windows XP Professional.

Professional Experience Public Relations Intern, Spelling Communications, Los Angeles, CA

Jun. – Sept. 2008

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Supported the account executive team by writing press releases and assembling media results for various clients.

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Constructed editorial calendars for clients based on market research of media opportunities.

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Served as first point-of-contact with clients by coordinating meetings, managing the front desk, and fulfilling e-mail inquiries.

Recreation Intern, Morale Welfare Recreation, U.S. Navy, Pensacola Fl

Jun. – Sept. 2007

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Generated media coverage for the grand opening of athletic center by developing marketing brochure, and working closely with press contacts and the Fitness Director.

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Contributed to the promotion of customized fitness programs based on various customer demographics.

Customer Service Representative, Sudbury Farms Grocery, Sudbury, MA

Jan. 2004 – Dec. 2008

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Improved customer satisfaction as measured by “mystery shopper” surveys by standardizing training of the service desk staff.

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Created product displays throughout the store that lead to increased foot traffic and sales of seasonal grocery items.

Education Boston College, Chestnut Hill, MA; BA: Communication and Human Development

May 2009

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GPA 3.81, Communication Honors

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Related Coursework: Advertising, Art and Digital Technology, Comm. Research Methods, Digital Media, Mass Communications, Public Relations, Visual Comm. Theory

University of Parma, Parma Italy 

Sept. – Dec. 2007

Boston College Study Abroad Program

Activities Americans for Informed Democracy, Chestnut Hill, MA 

Coordinated PR efforts to promote campus guest speakers discussing nonpartisan global issues.

The Green Team, Boston, MA 

Mar. – May 2008

Increased Red Sox fans' recycling behavior via grassroots awareness campaigns.

Project Success, Chestnut Hill, MA 

May 2009

Mar. – May 2007

Mentored inner-city high school students in standardized testing and college preparation.