List Of Topics For Presentation

List of Topics for Presentation by Pradip V. Mehta Fellow, American Society for Quality

Apparel Quality Characteristics of a quality apparel and ways to make sure quality apparel are produced during manufacturing are covered in this topic. Approaches to Quality Management Discussed here six thought leaders who had a lasting impact on quality management practices throughout the world. These thought leaders are: Crosby, Deming, Feigenbaum, Ishikawa, Juran, and Taguchi. Care Labeling of Clothing This presentation covers why care labeling of clothing is necessary and describes various care labeling systems and regulations. Clothing & Product Safety When it comes to clothing, one normally does not think that a clothing item can pose hazard, however, this presentation will address several hazards posed by children’s clothing and show ways to address them. Consume Product Safety With proliferation of consumer products and retailers and increasing cross-border traffic in consumer products, one must be aware of safety risks posed by a variety of consumer products in order to avoid being hurt by unsafe consumer products. This presentation will discuss safety risks posed by various consumer products, how such risks are being addressed by the U. S. government the origins of Consumer Product safety legislation in the U.S. Customer-Supplier Relations This presentation covers various phases of customer-supplier relationships and their impact on quality.

From Product Quality to Business Excellence Having better product quality than your competitor does not necessarily guaranty survival in business. This presentation shows how to use proven quality improvement approaches to move from excellent product quality to overall excellence in business operations in order to compete in increasingly globalized world we live in today. How to Define Quality Quality cannot be managed effectively unless you can define quality and get everyone in the company to agree to it and understand it. This presentation will expose you to different ways of thinking about quality and let you decide what definition suits best to your situation. This presentation will change the way you think about quality. Implementing Supplier Quality Assistance Program Quality of raw materials, parts, sub-assemblies, etc. received from suppliers has significant impact on the quality of the final product. This presentation addresses how to help your suppliers to improve their processes and process controls so that ultimately quality of what your make or sell improves and it reduces your cost of quality. In-Process Sampling for Clothing Manufacturers Various statistical sampling plans for effective control pf quality during apparel manufacturing are covered in this presentation. Integrating ISO 9000 and SA 8000 With increasing demand for implementing multiple management systems, companies are looking for ways to integrate implementation of as many management systems as possible. Covered under this presentation is an approach to integrate ISO 9000 Quality management System and SA 8000 Social Accountability System. Introduction to Six Sigma Six Sigma is ubiquitous today. One can hardly pick up a business publication today that does not have an item on Six Sigma. This presentation shows what Six Sigma is, explains the statistical principle behind it, and points out advantages of effective Six Sigma implementation

ISO 9000 This presentation explains ISO 9000 Quality Management System and its requirements for ISO 9000 certification or registration. Procurement Practices and Customer Supplier Relations Covers procurement culture drives customer-supplier relationships and its implications for quality management. Quality and Profitability This presentation shows the relationship between quality and profitability and dispels the myth that better quality costs more. Quality Assurance (QA), Quality Control (QC), and Quality Management – Are They all the Same? This presentation explains what QA, QC, and Quality Management each mean and how they are different from each other, yet how they complement each other. Quality Audits for Improved Performance This presentation will show how auditing techniques can be applied to quality system to find areas for improvement. Discussed are principles of audit and good auditing techniques and practices. Quality by Design Quality can not be inspected in products or can not be put into products after products are made. This presentation will show how to take quality into consideration during design phase. Quality Costs There are two aspects of cost of quality. One is the cost of quality function and the other is the cost of poor quality. This presentation will show various elements of each aspects of cost of quality and how to calculate total quality costs. Quality Function Deployment This is a technique designed to help take into consideration customer requirements during design phase. This presentation will show how to use this technique to one’s advantage.

Quality Improvement in Manufacturing Environment This presentation will show how to identify quality improvement project and get started. Quality Improvement through Customer Satisfaction Measurement This presentation will show how to use customer satisfaction or rather, customer dissatisfaction for quality improvement. Quality Improvement through Traditional Approach For those organizations that do not either manufacture or purchase by their own specifications, the best way to assure and improve product quality is through end item inspection and testing. Even when suppliers of such organizations build quality into products that they manufacture using Quality Function deployment (QFD), Taguchi approach, Statistical Process Control (SPC), In-Process Quality Control, etc. end item inspection and testing indicate how effective those quality measures are. This presentation discusses how to plan and manage end item inspection and testing. Quality Management This presentation will explain the discipline of quality management the same as financial management or marketing management. Quality Management for Retailers Covered here are quality management principles and practices for retailers of consumer products. Quality Management for Senior Executives Covers role of senior management in managing quality in a company. Discusses the difference between senior management support and commitment, quality policy, quality planning, and quality improvement. Social Responsibility Consumers today not only want good quality products but they do not want those products made by child labor and in unsafe environment. This presentation will discuss retailers’ and manufacturers’ response to increasing awareness about working conditions and efforts to improve them. Also, discussed here are various Social responsibility management Systems, such as SA 8000 (Social Accountability, International), WRAP (Worldwide Responsible Apparel Production), and FLA (Fair Labor Association).

Standards and Specifications This presentation will cover role of standards and specifications in quality of products, how standards and specifications are developed, and how they facilitate communication between supplier or manufacturer and customer. Statistical Sampling Statistical sampling is very important in incoming inspection, in-process inspection, as well as end item inspection. This presentation will show how to choose sampling plans so that one knows probability of accepting a shipment that should not have been accepted or probability of rejecting a shipment that should not have been rejected. Using Customer Complaints and Customers Returns for Quality Improvement Customer complaints and returns are the best source of information about what customers want. That’s why, the area of customer complaints and customer returns is called a “gold mine.” This presentation will show you how to harness this gold mine to one’s advantage. Using ISO 9000 for Quality Improvement This presentation will dispel the myth that ISO 9000 is used only to achieve certification or registration. This presentation will show how to use various ISO 9000 Quality Management System clauses or requirements to drive improvement in your organization and/or in your supplier organization. What is Quality? Quality means different things to different people. This presentation will expose you to different ways of thinking about quality and let you decide what definition suits best to your situation. This presentation will change the way you think about quality.